2019

Phuket Graceland Resort & Spa (SHA Certified)

190 Thaweewong Road, Patong, Phuket, Thailanda, 83150 - PE HARTĂ
Complex 5-star
Nou renovat
Wi-Fi gratuit
8,0
Fantastic
22.5% luna aceasta
/10
( 2,780 recenzii)Citiți ce au avut de spus oaspeții
Mic dejun75
Plajă70
Servicii cameriste51
select your dateVă rugăm introduceți-vă data de check-in pentru a vizualiza prețul
Phuket Graceland Resort & Spa (SHA Certified)
Standard Phuket Graceland Resort & Spa (SHA Certified)
Hol Phuket Graceland Resort & Spa (SHA Certified)
piscină [în aer liber] Phuket Graceland Resort & Spa (SHA Certified)
Vizualizați toate cele 64 fotografii
PE HARTĂ
Repere turistice populare
Plaja Patong 890 m
Drumul Bangla 1,06 km
Jungceylon Shopping Center 1,23 km
Freedom Beach 3,99 km
Phuket Fanta Sea 6,09 km
Plaja Karon 6,6 km
Big Buddha Phuket 8,57 km
Plaja Kata 9,17 km
Chaithararam Temple (Wat Chalong) 9,47 km
Plaja Naihan 14,05 km
Repere turistice din zonă
Casa Chabad Phuket 350 m
Mister Singh Fashion Gallery Tailor 370 m
Orientala Spa 420 m
Rock City & Saxofon 570 m
Teatrul Sphinx 580 m
All 4 Diving 610 m
Moscheea Pa Tong 630 m
Oficiul de Imigrari 750 m
Banana Walk Shopping Mall 820 m
Patong spital 890 m
8,4

Fantastic

Scor evaluări locație

Locație excelentă
Zonă populară
Hygiene Plus
Wellness
Acest loc de cazare a ales și a certificat pe cont propriu următoarele măsuri de igienă.Aflați mai mult
Dotări pentru siguranță
Personal instruit conform protocolului de siguranță
Vizualizați toate facilitățile
Echipament preventiv
igienizant mâini
Sănătate și medical
trusă de prim-ajutor
Avantaje loc de cazareCitiți toate cele 2.780 recenzii
Reputație excepțională
Ați recomanda unui prieten 86%?
Dotări excelente în incintă
8,3 dotări în incintă
Curățenie excelentă
8,0 cotație pentru curățenie
Confort excelent
8,0 confort și calitate cameră
  • Transfer aeroport

  • Situat în inima orașului Phuket

  • schimb valutar

  • Wi-Fi gratuit în toate camerele

  • saună

Datele dvs. sunt populare în rândul călătorilorDestinație populară! Locurile de cazare din Phuket sunt rezervate din minut în minut!
Raport calitate-preț7,8
Distanță de centrul orașului20 km
Cotație locație8,4
Cel mai apropiat aeroportAeroportul internaţional Phuket (HKT)
Distanță de aeroport23,1 km

Camere disponibile la Phuket Graceland Resort & Spa (SHA Certified)

8,0
Foarte bun
Confort & calitate cameră
Family room
Family room
...
  • Mărime cameră: 62 m²/667 ft...
  • Vedere: Grădină
  • 2 paturi queen-size
Introdu-ți datele și vezi prețurile
Cameră deluxe cu vedere la piscină (Deluxe Pool View Room)
Cameră deluxe cu vedere la piscină (Deluxe Pool View Room)
...
  • Mărime cameră: 42 m²/452 ft...
  • Vedere: Piscină
  • 1 pat single şi 1 pat queen
Introdu-ți datele și vezi prețurile
Cameră deluxe cu acces piscină (Deluxe Room with Pool Access)
Cameră deluxe cu acces piscină (Deluxe Room with Pool Access)
...
  • Mărime cameră: 54 m²/581 ft...
  • Vedere: Piscină
  • 1 pat single şi 1 pat queen
Introdu-ți datele și vezi prețurile
Unitate de cazare Sunset Grand Deluxe cu acces la piscină (Sunset Grand Deluxe Pool Access)
Unitate de cazare Sunset Grand Deluxe cu acces la piscină (Sunset Grand Deluxe Pool Access)
...
  • Mărime cameră: 69 m²/743 ft...
  • Vedere: Piscină
  • 2 paturi duble
Introdu-ți datele și vezi prețurile
Sunset Deluxe cu acces la piscină (Sunset Deluxe Pool Access)
Sunset Deluxe cu acces la piscină (Sunset Deluxe Pool Access)
...
  • Mărime cameră: 54 m²/581 ft...
  • Vedere: Piscină
  • 2 paturi duble
Introdu-ți datele și vezi prețurile
Familială cu vedere la piscină (Family Pool View)
Familială cu vedere la piscină (Family Pool View)
...
  • Mărime cameră: 62 m²/667 ft...
  • Vedere: Piscină
  • 2 paturi queen-size
Introdu-ți datele și vezi prețurile
Suită Graceland cu 2 dormitoare (Graceland Suite with Two-Bedroom)
Suită Graceland cu 2 dormitoare (Graceland Suite with Two-Bedroom)
...
  • Mărime cameră: 82 m²/883 ft...
  • balcon/terasă
  • 2 paturi duble
Introdu-ți datele și vezi prețurile
Cameră deluxe cu vedere spre piscină la apus (Sunset Deluxe Pool View)
Cameră deluxe cu vedere spre piscină la apus (Sunset Deluxe Pool View)
...
  • Mărime cameră: 54 m²/581 ft...
  • Vedere: Piscină
  • 2 paturi queen-size sau 1 p...
Introdu-ți datele și vezi prețurile
Sunset deluxe grand (Sunset Grand Deluxe)
Sunset deluxe grand (Sunset Grand Deluxe)
...
  • Mărime cameră: 69 m²/743 ft...
  • balcon/terasă
  • 2 paturi king-size
Introdu-ți datele și vezi prețurile
Suită „Graceland“ cu 2 dormitoare cu vedere la mare (Graceland 2-Bedroom Sea View Suite)
Suită „Graceland“ cu 2 dormitoare cu vedere la mare (Graceland 2-Bedroom Sea View Suite)
...
  • Mărime cameră: 82 m²/883 ft...
  • Vedere: Ocean
  • 2 paturi king-size
Introdu-ți datele și vezi prețurile

Întrebări frecvente

La ce ore e check-in și check-out la Phuket Graceland Resort & Spa (SHA Certified)?

Formalitățile de check-in încep la 15:00 iar formalitățile de check-out se pot efectua până la ora 12:00. Puteți solicita efectuarea formalităților de check-in devreme sau check-out târziu în timpul efectuării rezervării, în funcție de disponibilitate. Oaspeților care efectuează formalitățile de check-in sau check-out înainte, respectiv după orele desemnate li se poate percepe un cost suplimentar. Locul de cazare oferă oaspeților serviciul de depozitare a bagajelor de mână înainte de check-in, respectiv după check-out. Recepția este deschisă permanent, zi sau noapte.

Cum ajung la Phuket Graceland Resort & Spa (SHA Certified)?

Phuket Graceland Resort & Spa este ușor de găsit pornind de la aeroport. Practic, puteți rezerva anticipat și transferul aeroportuar pentru liniștea dvs. sufletească, contra unui cost suplimentar de 2800 THB. Trebuie doar să utilizați secțiunea „Înștiințați-ne ce anume aveți nevoie“ de pe pagina rezervării pentru a aduce la cunoștința hotelului că doriți o cursă, urmând să fiți contactat prin intermediul mesajelor Agoda. Oaspeților care sosesc cu autoturismele proprii, Phuket Graceland Resort & Spa le pune la dispoziție o parcare auto. Locurile de parcare auto sunt gratuite pentru oaspeți. Dacă doriți să călătoriți în mod facil prin Phuket în mod particular, hotelul poate să dispună aranjamentele necesare pentru taxi sau închirieri auto.

Care este politica privitoare la fumători la Phuket Graceland Resort & Spa (SHA Certified)?

Phuket Graceland Resort & Spa nu permite fumatul în niciuna dintre camerele sale, dar permite fumatul în zonele desemnate. Phuket Graceland Resort & Spa oferă oaspeților săi atât camere pentru fumători cât și pentru nefumători. Puteți solicita tipul de cameră preferat în timpul efectuării rezervării, dar rețineți că alocarea camerelor este supusă disponibilității.

PE HARTĂ
Explorați împrejurimile
Cotație loc de cazare|Comparare cu 4.505 locuri de cazare din Phuket
Vizualizați toate cotațiile
Dimensiune cameră
58 sqm.
Scor amplasare
8.4/10
Scor confort cameră
8.0/10
Scor curățenie
8.0/10
Mai mare ca
93
%
din Phuket locuri de cazare
Mai bun ca
92
%
din Phuket locuri de cazare
Mai bun ca
90
%
din Phuket locuri de cazare
Mai bun ca
85
%
din Phuket locuri de cazare
Până la 30% reducere cu Promoțiile Interne Agoda!

Îndată ce vă conectați, prețurile vor fi mai mici!

Înscrieţi-vă acum
Evaluare generală:
8,0
Fantastic
2.780 recenzii
Curățenie
8,0
Dotări
8,3
Situare
8,4
Citiți toate recenziile >
Mai multe despre Phuket Graceland Resort & Spa (SHA Certified)

Mai multe despre Phuket Graceland Resort & Spa (SHA Certified)

Phuket Graceland Resort & Spa, situat în Patong, este o alegere populară printre turiști. Situat la 20 km de atracțiile orașului, acest loc de cazare de 5-stele beneficiază de o poziție excelentă și asigură accesul la cele mai mari atracții ale orașului. Pentru aceia dintre dumneavoastră care doresc să se aventureze pe-afară, Casa Chabad Phuket, Mister Singh Fashion Gallery Tailor, Orientala Spa sunt doar câteva dintre atracțiile disponibile pentru oaspeți.

Dotările și serviciile puse la dispoziție de Phuket Graceland Resort & Spa asigură un sejur plăcut pentru oaspeții săi. Pentru confortul și plăcerea oaspeților, acest loc de cazare oferă 24-ore room service, WiFi gratuit în toate camerele, 24-ore recepţie, Wi-Fi în zone publice, parcare auto.

Pășiți în una din cele 600 camere primitoare și scăpați de stresul zilnic cu o largă gamă de dotări care pot fi regăsite în majoritatea camerelor, incluzând televizor ecran plat, telefon în baie, oglindă, papuci, acces internet (wireless). Facilitățile de recreere disponibile la locul de cazare includcadă fierbinte, centru de fitness, saună, piscină exterioară, spa. Bucurați-vă de o situare fără egal și de servicii pe măsură la Phuket Graceland Resort & Spa.

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Cel mai mult s-a discutat despre facilități

Mic dejun
137 mențiuni
Piscină
132 mențiuni
Plajă
70 mențiuni
Servicii cameriste
31 mențiuni

Ce se oferă

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Distanțe și lucruri esențiale

Distanțele prezentate sunt în linie aeriană. Distanțele reale de călătorie pot diferi.
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Alimente și servire masă

Restaurante în incintă

Bualuang Restaurant
Specific culinar:Internațională, Thailandeză
Meniu:A la carte
Sunset Restaurant
Specific culinar:Asiatică, Internațională
Meniu:A la carte
Grace Bar & Grill
Specific culinar:Mediteraneeană, Thailandeză
Meniu:Bufet

Ce se află prin zonă

Distanțele prezentate sunt în linie aeriană. Distanțele reale de călătorie pot diferi.
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Politicile pentru oaspeți ale locului de cazare

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Câteva date folositoare

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Recenzii ale Phuket Graceland Resort & Spa (SHA Certified) de la oaspeți reali

Furnizate de oaspeți verificați ai Agoda
Recenzii Agoda (2780)Recenzii Booking.com (986)
8,0
/
10
Curățenie8,0
Dotări8,3
Situare8,4
Confort și calitate cameră8,0
Servicii7,7
Raport calitate-preț7,8
Cotație superioară pentru Phuket
Cotație
9+ Excepțional (614)
8-9 Excelent (357)
7-8 Foarte bine (418)
6-7 Bine (172)
<6 Sub așteptări (344)
Perioada din an
Mar - Mai (441)
Iun - Aug (528)
Sep - Nov (413)
Dec - Feb (523)
Nu ratați!Destinație populară! Locurile de cazare din Phuket sunt rezervate din minut în minut!
Toate tipurile de turiști (2780)
Toate tipurile de camere
Toate limbile

Afișare recenzii care menționează 

Afișare 1905 comentarii de la oaspeți verificați
12345
5,0
Enrico din Italia
Cuplu
Sejur 2 nopți în august 2015

offerta della stanza specchietto per allodole. ”

Piscina giardino

L'hotel è indirizzato a turisti cinesi. Le camere offerte da Agoda, riguardano l'ala non ristrutturata e non corrispondono all foto inserite. Le camere sono grandi ma tutti gli arredi sonno consunti o arrugginiti come ad esempio la doccia. Nella sostanza le camere da 5 stelle vengono date a chi paga il prezzo pieno. A Chi prenota tramite offerte vengono date camere da 3 stelle. Non è corretto.

Recenzat 07 septembrie 2015
9,7
Excepțional
emiliano din Italia
Cuplu
Sejur 14 nopți în martie 2009

OTTIMO HOTEL”

Camera bellissima , spaziosa e ben pulita , fantastiche le 2 piscine , ottima la colazione .
niente

Ottimo hotel situato a 10 minuti di strada a piedi da Bangla Road , molto comoda la posizione per andare al mare (basta attraversare la stada). Il personale è molto disponibile. Raccomando!!

Recenzat 21 martie 2009
9,6
Excepțional
Fanny din Malaezia
Cuplu
Cameră deluxe cu vedere la piscină
Sejur 2 nopți în iulie 2019

Value for money, good location and friendly staff”

Value for money, good location and short distance to the Patong town area, I like the environment and especially those friendly staff, greeting and smiling during all the time to make me warm. Hopefully can finish the renovation before next visit to Phuket.

Recenzat 23 iulie 2019

Dear Fanny, Thank you for your generous review. We are glad that you had an enjoyable time with our staffs, facilities, and activities. Our renovation is closed to finish and we are excited for your next visit with our new and improved rooms. Best Regards, Supachet Thamrongvithavatpong Guest Relations Officer

Răspuns 05 august 2019
Phuket Graceland Resort & Spa (SHA Certified)
9,6
Excepțional
Marika din China
Familie cu copii mici
Cameră deluxe cu vedere spre piscină la apus
Sejur 2 nopți în iulie 2019

Amazing resort with many pools, close to beach, short walk to the action”

Amazing pools. Great breakfast with so much choice. Location opposite beach so it was amazing to be in pool area and see the beach. We are two adults and two young kids aged 4 and 6 and we stayed in a sunset deluxe room which was really big, with two king beds and a large couch, but I would have liked if the room was divided in half to make it better for families, with a queen or king bed on one side and a kids room on the other side with singles or a bunk bed, but that is just a suggestion for Graceland. The room was very spacious and clean and modern. Balcony was huge too with sun loungers. Great how there is a bowling alley and pool table room for kids. It is missing water slides at the pools but my kids still had fun. The kids club was ok, and had activities but you had to ask the staff about them. There is a group leading the activities at the hotel which kept my kids interested. It was an easy walk into town to where there are many restaurants and massage places.

Recenzat 11 iulie 2019

Dear Marika, Thank you for your kind review. I am glad to hear that you had an amazing time during your vacation at Phuket Graceland Resort & Spa. We are honored to hear that you and your children highly enjoyed our facilities including bowling, swimming pools, and kid's club. Thank you for your room suggestion as well. During your next visit, I would recommend you explore our Graceland Suite Seaview 2 bedrooms which matched your suggestion of 2 bedrooms or a Family Pool View Room to have an extended living room. It would be an ultimate pleasure to have you back, we are beyond excited to show you more of the activities we have. Yours Sincerely, Supachet Thamrongvithavatpong Guest Relations Team

Răspuns 24 august 2019
Phuket Graceland Resort & Spa (SHA Certified)
8,0
Fantastic
Dato' din Malaezia
Familie cu copii mici
Sejur 4 nopți în decembrie 2018

Beach is located just across the street.”

Sun, sea, and beach- all within a short walking distance. What more could we ask for? :)

Recenzat 23 iulie 2019

Dear Dato', We are glad that you had enjoyed the sun and sea during your stay with us. We are looking forward to have you back during your next trip to Phuket. Warm Regards, Supachet Thamrongvithavatpong Guest Relations Officer

Răspuns 07 august 2019
Phuket Graceland Resort & Spa (SHA Certified)
7,6
Foarte bun
Fay din Thailanda
Cuplu
Sejur 2 nopți în iulie 2019

Foarte bun”

Peaceful and varies facilities.

Recenzat 24 iulie 2019

Dear Fay, Thank you for your kind review, we hope you would come back to enjoy our peace and facilities int he future! We are loiking forward to providing you hospitality services again. Warm regards, Supachet Thamrongvithavatpong Phuket Graceland Team

Răspuns 09 august 2019
Phuket Graceland Resort & Spa (SHA Certified)
8,8
Fantastic
Lesley din Australia
Cuplu
Cameră deluxe cu vedere la piscină
Sejur 12 nopți în iunie 2019

Great food from all 5he restaurants in resort. Bit pricey but delicious.”

Pros- food, staff (staff member Noi from the gym was just an amazing girl, her service to us was just outstanding an exceptional. She was a delight and a credit to your resort. We will be staying here again next year just because of her.) Bowling was really fun. Pools were great but do need some maitenence as there were cords hanging on sides under water. Cons - need fresh juice.

Recenzat 19 iulie 2019

Dear Lesley, Thank you for your kind feedback. We are glad that you enjoyed the activities we offerred during your recent stay with us. It would be a pleasure to have you back with us again at Phuket Graceland , where peace and happiness resides. Yours Sincerely, Supachet Thamrongvithavatpong Guest Relations Team

Răspuns 19 august 2019
Phuket Graceland Resort & Spa (SHA Certified)
2,0
LAI din Hong Kong
Familie cu copii mari
Cameră deluxe cu vedere la piscină
Sejur 2 nopți în iulie 2019

Terrible hotel”

The night manager is very impolite. The room is dirty and old but the room description in the web site is new. The room description is different from the actual room. We request the hotel to change the room but the hotel refused. We are very dissatisfied. The hotel said they do not have available room but I still can book the same kind of room in the web site at the same time. The hotel manager is telling the lie to us.

Recenzat 18 iulie 2019

Dear LAI, Thank you for your generous comment. I am sorry that we left bad impression with you. To clearn the air with you regarding our room change and availability, within a room type, we always allow room change to all guests who wants to move to a different room within or below the same category. Regarding your confusion on the room availability at the time you wanted the room change, the room type you had is overbooked despite still showing availibility on some website. This is because we have not successfully shut all selling channels. Rest assured, our staffs will not lie to you especially the manager. We tried our best to provide the best hospitality to all of our valued guests within our power and in reasonable circumstance. I hope you understand our willingness to assist you and the confusion with our statement. Yours Sincerely, Supachet Thamrongvithavatpong Guest Relations Team

Răspuns 03 septembrie 2019
Phuket Graceland Resort & Spa (SHA Certified)
10,0
Excepțional
Shailendra din India
Călător în grup
Sejur 4 nopți în iulie 2019

Excellent location and facilities”

Well managed, nice location with almost all facilities of a resort. We enjoyed the most. Very near to Patong Beach. Good swimming pools, restaurants and spa etc facilities are there for every type of visitor.

Recenzat 12 iulie 2019

Dear Shailendra, Thank you for your kind feedback. We are honored to hear that your recent vation at Phuket Graceland was joyful. It would be a pleasure to have you back with us again at Phuket Graceland, where peace and happiness resides. Yours Sincerely, Supachet Thamrongvithavatpong Guest Relations team

Răspuns 19 august 2019
Phuket Graceland Resort & Spa (SHA Certified)
5,6
Noor din Malaezia
Familie cu copii mici
Sunset deluxe grand
Sejur 4 nopți în iulie 2019

COULD BE BETTER”

Location, pool and landscaping are excellent. Room is spacious but the complimentary drinking water only provided for 2 person and we booked the room for 4 person. The housekeeping really big disappointment. After they make up our room, they didn't replace new towel and toiletries. We have to call and request for almost everyday. They change my shower gel bottle with other bottle without informing me. God knows what else they change that I didn't notice! Also a bit annoying that only 1 chef handle the egg session and the guests have to queue when you are rushing for day tour or island hopping. Check in and check out also very slow even though not much guest at that time.

Recenzat 22 iulie 2019

Dear Noor, Thank you for your kind and generous review. I am glad to hear that you enjoyed our excellent location, rooms and facilityes, and landscape. I apologize on behalf of ourservice department for the miscommunication you perceived. We will take your comment to enhance better communication regarding our service as we actually provide more water to all guests upon request. Because we are a part of the Green Leaf Program to help the planet improve efficiency of energy savings, we do not replace towels that are hung properly by guests according to a sustainable instruction sign we attatched at every bathroom's mirror. I am also sorry for the dissatisfaction towards our housekeeper for changing the shower gel bottle as our intention was to make sure that you have enough supply during your stay. Rest assure, we do not charge anything behind your back and we need authorize from you before settling any payment. Yours Sincerely, Supachet Thamrongvithavatpong Guest Relations Team

Show more
Phuket Graceland Resort & Spa (SHA Certified)
9,6
Excepțional
Brooke din Australia
Călător în grup
Cameră deluxe cu vedere spre piscină la apus
Sejur 5 nopți în mai 2019

Girls trip a total success”

This resort is more pitched for families. It is a little dated and run down, but under renovation. That aside, we had simply the best time! The breakfast was good, although no espresso style coffees. The activities staff were nothing short of amazing - our favourites were the very gorgeous boys, Karlo & Etienne! They were super patient with our drunk girl antics and even let us change the pool music! They made our trip amazing and deserve more money! Thanks for the lol’s Graceland! We’ll be back!

Recenzat 04 iunie 2019
9,6
Excepțional
Koo din Malaezia
Turist solitar
Standard
Sejur o noapte în mai 2019

Great place to stay”

Great resort at Patong Beach, I would highly recommend to my friends with great location, environment, room, facilities, friendly and helpful staffs. I had a great moment here. I would rate 10 out of 10 to the resort. I’ve checked out and I plan to have my lunch at Grace Bar & Grill. I presented my complimentary drinks voucher and ordered a cocktail. Half way drinking there was something inside my mouth and when I took it out, it’s a bee. I tell this to one of the staff, she took the bee with a serviette, that’s it. When she come back again I told her there is a bee inside the drink, she answered, yes I know! And took my drink. I feel it’s so impolite and bad service from the staff. I know might hard to avoid something like this happen but the respond and reaction of the staff is very important.

Recenzat 29 mai 2019
9,6
Excepțional
SCOTT din Australia
Familie cu copii mici
Cameră deluxe cu vedere spre piscină la apus
Sejur 6 nopți în mai 2019

Beautiful spacious resort ”

We absolutely loved staying here. This resort of full of pools that had beautiful gardens & bridges everywhere. The room was clean and so big. Staff helpful & friendly. A 10 minute walk along the beach to Bangla road. My only issue was our room cost around $1600 AUD for 6 nights with our baby and 14 year old daughter. Our older children had interconnecting rooms that we’re around $1100 & looked almost exactly the same as our room. Really disappointed we didn’t have the option for the same rooms so we weren’t sharing with our daughter & she could of had her own space. Quite the price hike for a ‘family room’ when we would preferred what the big kids had.

Recenzat 13 mai 2019
9,2
Excepțional
Julian din Regatul Unit
Călător în grup
Standard
Sejur 3 nopți în aprilie 2019

Great hotel near the beach”

The hotel is a bit old, but we had a refurbished room which was very nice and modern. The facilities such as swimming pools, jacuzzi and gym are excellent (gym is superb!). The front desk and concierge staff were not very friendly though.

Recenzat 10 mai 2019
10,0
Excepțional
henry din Singapore
Cuplu
Standard
Sejur o noapte în aprilie 2019

Spectacular”

Hi Team, I would like to extend our compliment of your staff Mr. Dera. He's the first one to show us his cheerful smile from check-in till we check-out. Without doubt , me and my hubby enjoyed our stay as we celebrate my birthday and wedding anniversary. They gave us a complimentary cake that is so delicious😉 Their breakfast is extremely awesome! Lot of varieties to choose that make us gain weight😉 Graceland is just a stone throw from Patong beach. It has a huge 2 swimming pool, 1 infinity and 1 below that has a pool bar and just across the beach. Both pool are spectacular! The room is so tidy ,clean and spacious. We will definitely come back again and would love to stay longer. We would like to thank Ms. Waesbila Hayeemaming their Reservation Supervisor who promptly answered my hubbys' enquiry through email. They provide everything that we need. A true sample of excellent hospitality Thank you team!

Recenzat 01 mai 2019
7,2
Foarte bun
Shiang din Malaezia
Familie cu copii mici
Suită „Graceland“ cu 2 dormitoare cu vedere la mare
Sejur 4 nopți în iunie 2019

hmmm....probably housekeeping should be more careful...”

Our 5D4N stay with Graceland is overall good. The Seaview suite is amazingly big.. short walk to shopping area & alot of eateries just a stone throw away...A little mishap on the very first day of check-in .. a glass broke while my 5years old was happily sipping the welcome drink resulting a small cut on his face & him spitting out a tiny piece of broken glass from his mouth (imagine how panicky I was...) but the staff treated my boy's cut & had painstakingly tried to jigsaw puzzle the pieces of glass together so to be sure my boy did not swallow any bit of the broken glass. Bathroom can be better if the shower room & toilet's door can be frosted so while I bath my kids in the bath tub, daddy can have a nice shower or use the toilet... but we can't since all the doors are transparent glass in the bath room... There are alot of mosquitoes in the room... & we spotted a small tank of a plant with a lot of larvae in it, breeding mosquitoes. Housekeeping should take note of that.

Recenzat 30 iunie 2019

Dear Shiang, Thank you for your generous review. I am glad to hear that you were happy with our Graceland Suite Seaview our and that staff were helpful to you. I have taken your comment to the responsible department to ensure that we provide the best hospitality we could to all of our valued guests. It would be a pleasure to have an oppoprtunity to host you again durign your next visit to Phuket. We will be more than happy to show you our improvement of the resort. Yours Sincerely, Supachet Thamrongvithavatpong Guest Relations Team

Răspuns 25 august 2019
Phuket Graceland Resort & Spa (SHA Certified)
6,8
Bun
Mohammed din Statele Unite
Cuplu
Deluxe
Sejur o noapte în iunie 2019

Dissapointed!”

We stayed there because it looked really good and promising. We booked a newly renovated room and it takes a while to get to the room from the lobby. Its completely in another building. They layout of this hotel is horrible. There will be no A/C outside your room! you will find out what that means if you stay there. We could have paid lot less for much better hotel in that area. Hotel staff were great! But, I will surely not stay there again and I don't recommend anyone staying there.

Recenzat 29 iunie 2019
9,2
Excepțional
NAREEN din Africa de Sud
Familie cu copii mici
Sunset deluxe grand
Sejur 4 nopți în martie 2019

It’s a beautiful resort and we had a wonderful stay.The newly renovated rooms are the best.”

Graceland suite is highly recommended. Breakfast closes at 10.30 and all the food is taken away and I have never seen this before. Just close the door at 10.30 and allow the others to eat at their own pace.

Recenzat 27 martie 2019
9,2
Excepțional
YUEN din Hong Kong
Familie cu copii mari
Sunset deluxe grand
Sejur 5 nopți în iulie 2019

Excepțional”

Good service The building have little old but it is acceptable Swimming pool and facilities are good

Recenzat 10 iulie 2019

Dear YUEN, I am glad to hear that your vacation was enjoyable and that we provided good services and facilities to your family. It would be a pleasure to host all of you again as returning guests. We would love to give you hospitality and enchance your vacation again at Phuket Graceland, where peace and happiness resides. Yours Sincerely, SUpachet Thamrongvithavatpong Guest Relations Team

Răspuns 04 septembrie 2019
Phuket Graceland Resort & Spa (SHA Certified)
10,0
Excepțional
Kate din Australia
Familie cu copii mici
Sunset deluxe grand
Sejur 3 nopți în iunie 2019

Great”

Breakfast was good on the whole but the omelet’s were never cooked properly inside even after we requested. Pool areas were fantastic and our kids loved the pool party hosted by the kids club staff

Recenzat 05 iulie 2019

Dear Kate, Thank you for an extraordinaty review. We will take your feedback to improve in our kitchen department training. We are honored to hear that your family had fun with out activities and staffs. As we aim provide peace and happiness to kids and families, we will maintain the standard of the activities and facillities to ensure that our valued guests had an enjoyable time at Phuket Graceland Resort & Spa. Warm regards, Supachet Thamrongvithavatpong Phuket Graceland Team

Răspuns 08 august 2019
Phuket Graceland Resort & Spa (SHA Certified)
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