Scor evaluări locație
Wi-Fi gratuit în toate camerele
|Distanță de centrul orașului||8 km|
|Cel mai apropiat aeroport||Aeroportul internaţional Samui (USM)|
|Distanță de aeroport||8,8 km|
Formalitățile de check-in încep la 14:00, iar cele de check-out au loc până la 12:00. Puteți solicita efectuarea formalităților de check-in devreme sau check-out târziu în timpul efectuării rezervării, în funcție de disponibilitate. Oaspeților care efectuează formalitățile de check-in sau check-out înainte, respectiv după orele desemnate li se poate percepe un cost suplimentar. Resort oferă oaspeților serviciul de depozitare a bagajelor de mână înainte de check-in, respectiv după check-out. Recepția este deschisă permanent, zi sau noapte.
Renaissance Koh Samui Resort & Spa este ușor de găsit pornind de la aeroport. Practic, puteți rezerva anticipat chiar și transferul aeroportuar pentru liniștea dvs. sufletească, contra unui cost suplimentar de 1000 THB. Trebuie doar să utilizați secțiunea „Înștiințați-ne ce anume aveți nevoie“ de pe pagina rezervării pentru a aduce la cunoștința personalului de la resort că doriți o cursă, urmând să fiți contactat prin intermediul mesajelor Agoda. Un sejur la Renaissance Koh Samui Resort & Spa este întotdeauna însoțit de acces facil la zonele din împrejurimile hotelului prin intermediul serviciului de transfer tip shuttle oferit de resort. Oaspeților care sosesc cu autoturismele proprii, Renaissance Koh Samui Resort & Spa le pune la dispoziție o parcare auto în incintă, pentru confort maxim. Parcarea este gratuită pentru oaspeți. La resort este disponibilă o parcare auto confortabilă în regim propriu. Dacă doriți să călătoriți în mod facil prin Koh Samui în mod particular, personalul de la resort poate să dispună aranjamentele necesare pentru taxi sau închirieri auto.
Renaissance Koh Samui Resort & Spa permite fumatul în anumite zone și nu este 100% destinat nefumătorilor. resort oferă oaspeților săi atât camere pentru fumători cât și pentru nefumători. Puteți solicita tipul de cameră preferat în timpul efectuării rezervării, dar rețineți că alocarea camerelor este supusă disponibilității.
Fie că sunteți turist sau călătoriți în scop de afaceri, Renaissance Koh Samui Resort & Spa este o alegere excelentă pentru cazare când vizitați Samui. Situat la doar 8 km de centrul orașului, oaspeții sunt perfect poziționați pentru a se bucura de atracțiile și activitățile urbane. Pentru aceia dintre dumneavoastră care doresc să se aventureze pe-afară, Beach Republic Club, Spa Tamarind Springs Forestier, Live & Let Dive Center sunt doar câteva dintre atracțiile disponibile pentru oaspeți.
Toate serviciile și dotările pe care le așteptați de la Marriott sunt exact ca și cele din confortul propriului dumneavoastră cămin Facilitățile de top de la acest loc de cazare includ WiFi gratuit în toate camerele, securitate 24-ore, curăţenie zilnică, magazin cadouri/suveniruri, servicii taxi.
Toate camerele de oaspeți dispun de facilități moderne pentru a asigura un sentiment de confort de neegalat. Facilitățile de recreere ale acestui loc de cazare, care includ sală de yoga, plajă privată, centru de fitness, piscină exterioară, spa sunt proiectate pentru evadare și relaxare. Cu o locație ideală și facilități pe măsură, Renaissance Koh Samui Resort & Spa este de vârf în multe feluri.
Copiii și paturile suplimentare
Paturile suplimentare depind de tipul camerei alese de dumneavoastră, pentru a afla mai multe detalii vă rugăm să verificați capacitatea individuală a camerei.
Toți copiii sunt bineveniți.
|Vârsta oaspetelui||Pat suplimentar|
Bebeluși între 0 și 3 an(i) [inclusiv]
Şedere gratuită dacă sunt folosite paturile existente.
Pătuț de bebeluș/landou disponibil la cerere
Copii între 4 și 12 ani [inclusiv]
Şedere gratuită dacă sunt folosite paturile existente.
Dacă doriți un pat suplimentar, pentru acesta se va percepe un cost adițional.
Oaspeții de 13 ani sau mai mari sunt considerați adulți
Trebuie să se utilizeze un pat suplimentar, pentru care se percepe un cost adițional.
Afișare recenzii care menționează
Property is divided into 2 parts separated by public road. Deluxe/Sea view deluxe rooms are other side of the main property. Sea view is also quite obstructed. Garden Villa having private pool have no privacy as the pool is visible from the other Villa. Choice of vegetarian food is limited. Property is beautiful and staff is courteous. Property is accessed by a pot holed service road patch of roughly 3/4 kms. off the the main road. Complimentary shuttle service timings to Lamai &Chewang beachare quite in convenient.
A smashing hotel with outstanding staff”
We spent a total of 9 nights at the Marriott Renaissance Samui. Khun Nong, the reservation supervisor, assisted us via email with some questions and queries we had prior to our arrival. She was always quick, efficient and very helpful. Upon check-in we were greeted by the reception staff and very well taken care of. The first impression did not leave any room for doubts, if we had booked the right hotel for our holiday. We spent the first couple of days exploring the premises and meeting the staff, lazing around the pool and beach areas. Housekeeping had done an amazing job secretly decorating our room for my partners bday. They had blown up all balloons (30 in total, I felt somewhat sorry for the housekeeping team) and hung them nicely all over the room, spread all the other decorations throughout the room. That surprise was followed by a smashing birthday dinner at the beach front (it was the beach BBQ evening). A table in the first row had been reserved for us and to our surprise after the meal, the waiters and waitresses gathered and surprised us with a birthday cake and sang happy birthday. Khun Woody is a real character and made us laugh a lot during the dinner. These kind of characters really make a difference and stick in people´s memories. Another outstanding staff member I would like to point out is Ken. He was always around when needed. He is a total pro at what he does and went out of his way to assist us anytime, anywhere in any which way. He was always available, always present and always working hard. Simply a great chap you feel you can approach at any time with any questions or queries. We had had a look at the pool villas just after checking in and then decided, after 4 nights in the deluxe rooms, to upgrade to the aforementioned. We were very impressed we were with the villa. Spacious, private and designed in a lovely contemporary Thai style.
Great stay at the Renaissance. I really enjoyed my stay. Besides the room being nice and clean the bed was really comfortable. Also, the big pool by the beach was really awesome. We ordered a lot of food in-room and by the beach, and the food was always delicious. Would definitely come back if I was at Samui again.
Best Beach Vacation”
We stayed in this hotel for 5 days The staff are friendly and service is good, especially they initiated a special birthday cake for my husband during breakfast. I cannot complain and I had no problems. The rooms are cleaned everyday! The pool is lovely and was barely anyone else there. I would highly recommend this hotel to anyone who wants to have a peaceful break.
This hotel is very well maintained compared with many of the others in Sa Mui. I suppose it helps that it belopngs to the bigger Marriot chain. Prices are reasonable compared with other large developments. The pool is a fun place to be and it has the buzz due to the higher take-up amongst tourists. yet, it is not that overcrowded. The breakfast is a treat. What we get is quality - eg. the fruit juices are squeezed on the spot and the variety is plentiful. It is also a fruits galore with local fruits in addition to the usual fare . Its quality
Oasis in Samui”
Stayed at the Samui renaissance resort over valentines weekend ... it was the perfect gettaway. Was greated by the friendly staff at the resort whom escorted us to our more than ample room. Found everything there more than satisfactory. We ate at all the restaurants there and enjoyed the breakfast so much 5* all the way
Clean,friendly, serene resort”
Comfortable rooms Good food especially breakfast Friendly and helpful staff Excellent service at the Spa Very safe I misplaced my iPad it was found by staff and handed in at the reception desk Con. Location it can be difficult to get to by local transport.
FANTASTIC CUSTOMER SERVICE”
It was out first time in Koh Samui and we are very happy that we chose to stay at the Renaissance! It was a fabulous experience. The room was gorgeous and the staff was outstanding! Especially, Max (Banana Leaf Restaurant staff) and Honey (Front desk staff) were exceptionally kind and helpful. Whoever is responsible for the staff training should be acknowledged for the wonderful job and rewarded for such a great job. We will surely be back again and encourage our friends to choose Renaissance as well.
Fantastic boutique hotel! ”
We stayed here for the first 4 nights of our honeymoon and loved it! We got champagne and treats on arrival (a gorgeous added touch!). The staff was the highlight, so lovely and kind assisting with anything we needed. The breakfast was also fantastic, literally anything and everything you could want or need. It is close to Lamai Beach, definitely a nicer side to the island than busy Chaweng. Loved it here - highlight reccomend.
We arrived to the Renaissance Hotel in Lamai Beach, Koh Samui on August 6, 2017. It was our 9th day in Thailand after touring Koh Phangan, which was an amazing experience but that’s beside the point. First of all, the service was good at the hotel and the hotel is situated in a beautiful location. We booked a deluxe room in advance and when we arrived, we were told there are 2 elevators that take you to the room and that one is not working. Since we were with twin strollers, we asked to switch rooms and they offered to upgrade us 7000thb for three nights. We took it because we had no choice. When we woke up the first morning, we had bites all over our bodies. Our 6th month old baby had marks on his stomach and our two-year old had bites on his legs, arms, face and shoulders. I had bites all over my back. Our kids could not stop their discomfort and complaints. I was sure it was the mosquitos. But on second thought, we did not go outside once. It was nighttime and we kept the doors closed to prevent mosquitos from coming in. We called the reception to request another mosquito net and went to sleep. The next morning, we got up and we were all ridden with painful bites. By the third night, my husband and I felt the bugs on the mattress. We couldn’t sleep at all. Our children weren’t able to sleep either and the two year old was yelling that there was something in his bed. We left the room at 5am. It turned out that we had more than 6,000 bed bug bites all together! We went straight to the manager of the hotel, who claimed that we brought them in from outside. The hotel made sure to bring us a medical staff and the doctor told us that it’s just an allergic reaction. Four people had the same allergic reaction, really? We were told that the room had been cleaned and was closed for a week (a five-star hotel closes a room for a week to clean?) Cleaning takes 24-48 hours at the most. Unless there were bed bugs previously, I presume. My husband returned to the room l
Staff needs communication & behavioral training”
We wanted to try the property and stayed for a night. I will be candid and say, did not have a great experience. Positives: great location, clean beach, good food seection and minutes away from market or party world. Opportunities: 1. Inroom service communication has to be improved. We had to call 3 times to get it right with initial response from the resturant that we did not place any order; 2. Staff seems to be very arrogant on the success or hotel rating, please be aware there are other 5+ star properties if we are paying that amount; 3. Staff needs to provide accurate information or simply say they dont know; 4. When you see your guest with infant what you can do at the least is be professional and not show your attitude, we are not staying free; 5. Please make sure electric systems and other equipments in the room is in good condition, no one likes to call for help mins after you checking; 5. Kids pool should be for kids and not for adults and smoking.
Good to stay here for long holiday”
We stayed 2 nights here in Villa with private pool. Everything was so perfect, staffs were so kind, breakfast was so many options, the room was bigger than expected, the pool which is next to the private beach. Would come back again for sure.
Best breakfast buffet ever ”
Everything was amazing , the staff were friendly and very helpful . Also super professional , exactly what one would expect from a 5 star resort . If you want to travel the island , suggest renting a bike or car . The cab or transfer fee's can add up quick . 400b for a cab 500b for their own transport . The one draw back was the toilet had issues . Maybe from the mass amount of rain . It wouldn't flush properly . I'm sure they have fixed the problem . Very responsive to any issue you may have . Enjoy
Amazing Villa Stay”
Stayed in a pool villa with my family (with 2 children) for 3 nights. I am a platinum member of Marriott Rewards, and I was given an additional roll-away bed with no additional cost, welcome ice-creams during check-in, welcome fruits and cookies in the room and complimentary wifi. Hotel staffs were very friendly and helpful. Location of the resort was a little hidden, access from main road could be missed easily if you come from Chaweng direction. We followed a small truck road from main road and passed by some local residential houses before arriving at the resort. They provide free shuttle bus service to Chaweng and Central Festival shopping mall. But for convenience, I rented a car to enable more freedom in time management. The spa pool in the villa was great for bonding moments with my wife and kids in the afternoon. The sofa in the room was good to be converted as another bed for a child, so the villa was simply perfect for 2 adults and 2 children. We were also briefed by a friendly hotel staff about the villa and the resort upon arrival at our villa. Wifi speed was good, but satelite TV channels were limited. Breakfast was good. There were 2 huge pools @ the resort, recommended to use the beach facing pool as the sea view was fantastic. The other pool was the long lap pool with the length of olympic swimming pool but it was located far from villas and quieter. The resort has its private beach. However, the beach did not meet my expectation, the sea water level at that area was too low for a swim. It feels like being always at low tide.
This place is 'heaven' staff are so attentive, friendly and can't do enough for you. The executive chef was helping out daily, clearing plates, chatting to customers etc Pool staff were the best, they have complimentary suncream out and we're always smiling. Would recommend this gem to everyone. Such a relaxing place with such friendly staff and super pool, beach and food! Worth a visit
Great service and bfast”
Had a great stay here at renaissance mostly because of the great service provided here by the staff and the sumptuous breakfast which came with your choice of fresh fruit juice every morning. Ginger, orange, apple, whatever you request they have it. And totally free with breakfast. private beach which was clear. clearer then the other hotel I stayed in. Must be due to a different part of samui. Hotel bed was super comfy too! overall, my husband and I were pretty pleased with our stay here!
Excellent facilities but beach not swimmable”
The Hotel is a good value for money tu beach front view villa. The service and the personnel are very helpfull and kindness. So that We excuse them not to Have prépare the room one night évent if we've sleeped with the afternoon in room Dining! The only thing is that the beach is beutifull to see but not swimmable low or higth tides!
A small gem on the SE coast”
It was wonderful and the staff was extremely knowledgeable. Honey and Romee was always available and friendly at the front desk to answer any questions and provide any booking support for car rentals or activities. The restaurant staff was also very helpful and kind. I can't say enough great things about this resort.
Very relaxing ”
Very good hotel, very nice stay. The beach is clearly the best part of the hotel as it's relaxing. Beautiful hotel. The staff is great. Very friendly, we really enjoyed the service. Although the breakfast is excellent, food at lunch/dinner time is not what you would expect for a Thai restaurant in a 5 star hotel and for this price. We were very disappointed. Another thing, if you are member of Marriott Rewards, tell it upfront when you check in as you will have free wifi in room, otherwise it's 5£/day. We have stayed in 5 hotels during our stay in Thailand and it's the only one which doesn't propose free wifi in room. This is very surprising and not in a good way. So if you are not member of Marriott Reward, subscribe before you stay. It was my second stay there, 1st time was 7 years ago and I would definitely go a 3rd time.
Good stay fell like home and didn't want leave”
Such a very good warmly welcome from the staff. Esspecailly chef here. He alwayswalking around in the breakfast room to take care of the guest himself. Staff give me a very good information for staying at samui. Excellent!