Excepțional”

hotel clean and staff are very helpfull.this is my 3rd time stay here.since 2001. i think not many change.got shuttle if you want go to GPO until 12mn and free skycab from GPO to first world for hotel guess for 2 person.only i had problem with the refill soap dispenser are smelly maybe it not clean by cleaner and just top up the soap when it less.i ask my husband did he smell same thing like me. yes he did.i would like to suggest if the hotel can provided like the other hotel small shampoo and soap bar and free wifi.u need to pay rm 5 for 1 hour wifi.there is no free wifi for the guest in room.

Cleanliness .. disappointing”

the room was not cleaned up thoroughly , even to my low standards :) previous occupant hung their undergarment to dry on the rail at the balcony, left it there , and housekeeping apparently missed it til the point i checked in. eyesore :(

Good stay”

Nice environment and good hotel. Design is a bit old and slightly run down. Food quality can be improved. Great if you want to so GPO as it is like 5 min drive and there is free shuttle service. Easy to go to Genting by cable car too.

Great stay at Genting Highland! ”

Requested for early check in and high floor was fulfilled! Swift check in process. We stayed at 27th floor with a view of Genting on the top of the mountain. Room is clean with complete amenities such as toothbrush, slippers and coffee/tea making facilities provided. Cleanliness of the hotel is top! Definitely we'll stay here again. Highly recommended!

Love the green ”

I really like the resort since its a golf club resort so its surrounded by green and nature. But only thing to improve is the breakfast, it could have been better. And the room is a bit old and rustic. But overall i enjoyed my stay!

Good, clean, a little dated. ”

Everything was good if a bit dated. Staf were great. Food was reasonably priced for the location. The shuttle service rsn like clockwork. However you may hv to wait a little if there is a crowd as the bus is out of service. Parking however was a bummer. Parking fees are rm3 per hour or rm18 per day.

Excepțional”

Need to pay for the parking, cost us around rm18. Most expensive parking ever. Need to pay for the wifi. Good swimming pool, good environment, nice view. They provide bus to GPO for cable car so we don't have to drive. Overall a good stay except for the parking & wifi

Acceptabil”

The parking is not free even for hotel guest. RM18 per night. They start charging the parking since 2018.

Fantastic”

Highly recommended ❤️

good”

good

Fantastic”

This hotel is very nice hotel breakfast good very clean very nice view from high floor overall very nice.

Acceptabil”

We booked a one room condo.. Pros: - huge room - free in-house movies Cons: - the room smell stinks and the toilet is too dirty.. as if no one booked there for years already - phone is not working - Wifi is chargeable but only works in the lobby and it is too slow connection - NO shampoo/conditioner, lotion, bar soap, cotton buds, face towels, glass in the toilet - there is free shuttle bus to the gpo and skyway but always full that we ended up booking a taxi instead. I suggest that they provide another service exclusively for Awana hotel guests. - the breakfast selection is too limited and the food taste isn't nice at all. - the receptionists and other staffs are not friendly. Another weird observation is that most of the hotel staffs only knows a little knowledge of what Resorts World has to offer. I asked where is this show located or how many minutes from here to there, etc etc.. but their common answer is 'i don't know' To sum it up, it is the most unpleasant stay we've ever had

Nice stay”

Awana hotel is just like a nokia phone out of the smartphones, it has all the basic amenities that you would need. If travelling as a family, this would be a suitable location. (With swimming pool, golf course, and relatively quiet place in comparison to the hustle and bustle of the resorts near the busy area). As i have requested for a high floor, the view was awesome. The staff are so helpful and willing to assist of queries that you have. Just that it can be a top notch popular hotel if it has been given a facelift.

Bad Services & Not free parking &Old facility”

The services is very bad. Especially counter check it. The lady is not welcoming the guest. And this hotel not free parking /special discount for the in-house guest. The parking fee is standard. When I check out, the parking system is error and charge me more than normal overnight late. Because I forget to print out the receipt, so I can't get back the over charge form the hotel. Feel disappointed with the hotel services.

could not sleep at night because it was loud sound from the aircon and noisy from the road outside.”

I booked a superior deluxe, got a room with road/highway view. It was terible at night when i turned aircon on. the old aircon had super lound sound. So I turned it off and opened window. it was worse because of traffic noise from the road outside, even at midnight. location is another minus. Awana hotel is in the midhill. you will need bus (free suttle bus) to go to Awana station. Then take cable car (9RM/1 way) to the top of the hill where other Genting Resort World hotels, theme park and casino are. the queue at cable car station was quite long when I was there, took me 30 minutes to get in a cable car. So if you just want to enjoy golf view, it is ok to stay in Awana hotel. But you want scenery, theme park, eating places at close proximity, go to other hotels of RW Genting at the top hill.

Noisy from the road and air con. Cannot sleep.”

stayed just 1 night. Couldn’t sleep because of the loud sound from the room air con. Turned off the air con, open windows. Then It was worse because of the noisy of traffic outside, even at midnight.

Doesn't fit high star hotel as depicted”

⁩Room facilties such as bedsheet, toilet shampoos probably fits for those 2 or at most 3 stars hotel. Furnitures are a rundown. No available person at information counter. Parking need to be at different building and had to walk to and fro from there to hotel. Upon check out had difficulty just because the person at counter service forgot to verify my parking ticket.

Need some refurbishment”

Landscaping need to be improved. your climate is suitable for flower plants. the garden near the lobby & front office looks dilapidated and not well kept. do something. also, a lot of plants growing on rooftops. maintenance not doing their job well... very sad.. I love this hotel because it always reminds me of my childhood years. also, certain parts maybe need some updating. now that they are old, they look so run down although actually, they are not.

Almost perfect and above expectation”

I love almost everything about my stay here except for the parking and wifi connection inside the room. The parking should be provided free for the hotel guests. Wifi cannot be connected at all inside the room. Apart from these, everything was above my expectation. The breakfast was superb! I love the breakfast so much. Got a lot of choices and i even couldn't taste all the menus because of too full and bloated. The room is spacious and comfortable. Definitely a great choice to stay!

Trip down Memory lane”

This was a trip down memory lane, it felt like nothing had changed from 20 years back. The same decor, same type of food, same atmosphere. Very convenient to have the feeder bus. The maintenance needs to be improved though I can imagine how tough it is for such a large area. We opted for the suite but the tower block seemed better in terms of upkeep