Perfetto come sempre”

Collegato al centro commerciale e alla metro. Ottimo per chi visita hongkong! Bella piscina. Ottima colazione. Il primo che consiglio a HKG. Uno dei migliori per rapporto qualità/prezzo di tutta HK.

Lo consiglio sempre”

Miglior rapporto qualità/costo

Ottimo come sempre ”

Il meglio a Sha tin

Very big rooms, and hotel decent enough.”

good for staying for one fast night just for a quick stop and then leave. nicely located near century avenue and line2 metro station. nice people working there. unacceptable breakfast: incredibly unable to make a coffee.

Ottimo”

Ottimo

Fantastic”

I had an accident in the swimming pool because the life guard let the kids “train” in the pool. The kids i were from out of town and were training for a swimming competition the next day. I had a head on collision with one of the swimmers and the life guard was no where to be found. I filed a complaint and asked for an ice pack and the hotel manager was quick to act. First. Although their pool is an irregularly shaped 25meter pool, it is not a “lap pool” where kids can go full speed. Second, it is a hotel pool and not a training pool. Third, the life guard on duty was just sitting somewhere bored and sis not even mind the “training kids.” I started 5pm and left 5:30pm after the collision and the kids continued to “train.” Otherwise, the hotel is connected to a big mall and a MTR station, Location is quite convenient if you have business in Sha Tin.

Great service and good location”

My sisters and I arrived on Tuesday morning from an overnight flight. The lady at reception was very pleasant and helpful and check us into our room at 6:45am. It was great to be able to freshen up after a 9.5 hours flight. My father arrived on Friday around 11:30am, he was also check into his room and the gentleman who served him found a room on the same floor and also organised a 2pm late check out for us. All the staffs at the hotel were very pleasant and helpful, always greet us with a smile. Here are some feedbacks that I hope will make the hotel an even better one. Both rooms are dated, need some updating, housekeeping was not consistent with hand towels and face washers, we were in a grand triple room but most of the time we only have 2 hand towels and 2 face washers. I did call one night & housekeeping was prompt bringing them to us.

Great Location and Friendly Staf”

Royal Park is extremely convenient. Experience HK without having to live in Tsim Tsa Tsui or Central !! The Hotel is located perfectly. Its inside a Huge Mall. Its located next to a Bus Terminal. Food is just minutes from your Room. Plenty of International Food and very "Local" food. I've been living here for business and pleasure for over 20 years and have not seen a better Hotel. The Staff there are extremely friendly and always willing to help you. Especially the Concierge and the housekeeping staff. After 20 years, I almost know them like family. Now for some areas to improve. The rooms can use a little improvement. The interior is getting old. The small "SQUARE" couch is uncomfortable and needs anther choice. It has to be the most uncomfortable chair ever. The TV channels need to have more choices. The TV 's are old. Its 2019 , at least 4k HD TV's are required to be competitive. The Plugs should all have built in USB plugs everywhere.

Clean & convenient location”

Hotel is well kept and Housekeeping did an excellent job in daily cleaning. Easy access to Shatin MTR and New Town Plaza is just right below. So, numerous shopping and food opportunities. Reception and staff are polite and helpful. Free apples every afternoon(i guess ~3:00pm) on buffet table opposite to lifts on ground level. The only thing that I don't like is its' pillow(too soft & flat) and quilt(too heavy). We didn't really have a good sleep during our 4 nights' stay. Tips: Ask for a river/park view room.

Compassionate & helpful management and staff. Excellent location close to LOTS OF FACILITIES”

I suffered a fall & fractured my left foot metarsal bone & 2nd toe & a severe hard knock to my head and face. Management staff & all subordinates were extremely compassionate, helpful & accommodating & also fetched me to Airport on my check-out day with an accompanying polite staff to facilitate my check-ins. I can't say enough how much that all helped me & how grateful I felt.👍👏🙏❤❣

Nice and helpful receptionist ”

Great stay and nothing to complain about. The receptionist allow us to check in early as we arrived in HK early. Good location for shopping. Everything is just right downstairs. Close to the mtr staition.

OUR FAVORITE HOTEL”

Connected to 3 malls in Shatin, very convenient. Has a bus stop outside, MTR is just a short walk through the mall.

goods”

goods and near the MTR station

⭐️⭐️⭐️⭐️⭐️”

All are perfect

Helpful and friendly staff”

I feel ill during my trip and the hotel staff was so friendly that their manager personally escort us to the nearest clinic. He even call to check after we come back and the cleaning staff even ask us if we need any thing when she noticed we did not leave the room. Friendly staff to automatically give us additional water and new towels. To me this is once of the time that really highlight the care and hospitality of the hotel to the guests.

Excellent location”

Easily accessible via bus from the airport for only HKD22.30/pax. Bus ride is only around 30mins. The hotel is very well connected to several malls around the area and also to the Sha Tin train station. There is also a nice park nearby for a good stroll in the morning / evening. Hotel room is big and clean. Bed is comfortable and the cleaning staff is very courteous too. I would stay in this hotel for my next trip to Hong Kong.

Love the location ”

When we go to hk, this is our choice hotel. Location is convenient..Airport bus is right in front.Right next to Shopping malls . Received very good service from staff. On a couple occasions, we had to leave hk for a week to travel to Japan..we left our luggage with the hotel..and the staff had them stored for us.

Nice and Comfortable”

The hotel is connected to the Shatin MTR station and the bus terminal. Plenty of shopping and eateries nearby. Location is excellent. The staffs are friendly. The only problem encountered was that the room we had was filled with Cigarette smell. But the desk staff was quick to assign and help us move to another room upon hearing my complaint.

Convenient location”

Great location, connected to the New Town Plaza, MTR and bus terminus. Friendly staff, efficient check in and out, clean rooms.

Excepțional”

Amazing hospitality with spacious and clean rooms. Definitely recommend!