Elegante hotel con accesso al mare”

Bun”

Stay at 21-23/7upon arrived in the afternoon walk passed bell counter no one pay attention and took care my luggage even the small one also and waiting queue at counter for check in but that’s fine once the reception told me your room was ready and. Didn’t mention the other info like where can eat abf,or how to access WiFi and also need me to wrote the email address again even I been here many times for ?and I have requested one hard pillow once I arrived in the relook after had lunch at Luna and didn’t fine one until I have to requested by myself once again. Front Staff need yo pay attention inThai guest also ang tough that room rate as paid not cheap also.Deatails in room much pay attention in cleanliness esp stain from water mark at sliding window should clean properly bcs if you were in the tub it can see it . Hope that if come next time pls set hard pillow upon arrival.

Impeccable Services ”

It was a major public holiday and the crowds were doing its number on my nerves and my Hypertension. Checking in was initially a mess and everything was about to go south until K. Phatcharawalai Jankaew came to salvage the disastrous situation. Her calm and professional demeanour has a soothing effect on my already wired nerves. After much contemplation, she managed to assist me with my accommodation. K. Aekkarat the Duty Manager is an initiative and intuitive hotelier in ensuring that the 2nd day of my stay is peaceful and without incident. Coupled with the impeccable services of K. Pramote from the Luna Lanai restaurant certainly turns my stay into the most lovely and memorable one!

Superb staffs and great facilities”

The hotel is really great with gigantic swimming pool, suitable for both couple and family. The foods are also great, although a little bit more expensive than other hotels. I really love their sauna and steam room. The best thing about this hotel is the staffs. However, the only drawback is that the room is not so sound-proof. You could here the sound of footsteps and the moving chair from the room above you. I would really recommend you to visit this hotel on the non-holiday period of time. It would be so private and so perfect.

Great hotel ”

Friendly and helpful staff, bring us to the room and briefing us all the facilities. Impressed! Hotel provide tour mini van with reasonable charges. Room service could have improved. For elderly, could have arrange with staff much earlier to get closer room to lobby. Otherwise many steps and long walk.

Always be fantastic place .”

All the facilities and location are always fantastic. The only problem that I found was the service of The Deck's restaurant. Last time I stayed at Sheraton on 01-03/05/19.I found that the staff at The Deck was not enough with guests. This time I have been rejected for some dish set's request. In Dining's staff informed me that Sheraton will charge me for the special dish set's request. I always take my vacation with Sheraton Hua Hin more than 7 years and I've never been informed like these before. That makes me feel a little bit upset about their staff.

old style 5 star hotel room but nice atmosphere ”

I like the atmosphere and all facilities which cannot say nothing bad but room is running old and hotel allowed 24hrs activities for wedding but not a single person to take care which made noise(shouting each other and knocking door very loudly) in early morning(4am)I have to call twice to ask ppl talk to that irretating guys. very bad experience for my last night stay.you should notice us when we booking or at least manage it well.others all good especially the swimming pool

Foarte bun”

We stayed in a Lagoon-Access room which was very nice and convenience for swimming. Nice garden view so enjoyable while laying down on the sun loungers of the room. We can swim from our room all the way to the big pool which was facing the ocean. Only draw back was that the location is a bit far-off......you can't walk to anywhere even just strolling around the city street. However, it is a good place to stay away and relax.

Excepțional”

Fantastic as usual.A little problem at The Deck restaurant.

lovely”

my family enjoy staying here. nice food good place

Good location with nice atmosphere”

Good - good location - nice facilities - guest requests were provided (eg. checking out at 1pm & clogged basin was fixed when requested to) What could be better - for breakfast, should prepare some egg dish (eg. fried eggs, boiled eggs) in place as guests had to wait for dish by dish and sometimes it was a long queue, especially weekend. but for scrambled egg or omelette, it's ok to cook dish by dish.

Perfect!”

Perfect place to just relax, chill and get away! Staff were all really friendly and always had a smile on their faces. The room was clean and amazing. View too. Facilities were nice especially the pool - loved it! Will definitely be back! (:

Lovely continuous lagoon”

The hotel service is excellent. The room facing the continuous lagoon is recommended. The location is quite far from town (there is shuttle service to Hu Hin town which will cost 50 bath per head/trip, if this is a free service I will give 5 for location) and other restaurants so it is more suitable for family who want to relax in the hotel.

Beautiful hotel, not the best location, ”

Service was not the best, but not bad. It just doesn't compare to the Sheraton Grande in BKK, service wise. Rooms were amazing. Grounds were spotless and beautifully manicured. They had lots of european staff that were interns, their service was not great. The Thai staff were fantastic. Prices were very high for rooms, food, and drinks. But the rooms are fabulous.

Perfect for vacation. Love the pool.”

Love the hotel. Always the first choice we pick whenever go to hua hin. Love the pool here. It is connected in circle and to the beach side pool. Pool access room is very convenient but not that private. It can be noisy at the morning coz the kids will swim pass your balcony. Garden view is more private and more quite. The breakfast here is one of the best. Kids' club is big enough for children to stay there for couple of hours. Perfect for family vacation.

Ideal hotel for solo and family travellers”

Allocated room was near to the beach, unfortunately, a long walk from the main foyer. Location wise, too far from town centre and taxi fare at THB350 per trip can be costly. Rented a car for THB1,200 per day (free parking at hotel) which makes commuting much easier and more cost effective. Sound proofing not ideal as u can hear footsteps up & down the corridor. Did not dine in the hotel as meals in town are much cheaper and better variety. Overall, an enjoyable stay but will probably choose to stay closer to town.

A highly recommended resort to stay in Hua Hin”

The hotel staff provide excellent service. The internet is very fast and is free. The room is pretty spacious, with a huge bath tub that can fit 2 person. The bed is very comfortable. We book the lagoon view, the view was excellent. We regretted we didn't book the access pool bedroom which is on the 1st floor and directly access into the pool. The reason why I choose this hotel is the large pool, it is really huge and long, I enjoyed my swim in the pool. It is about 1.2m high so it is suitable for all ages. There are restaurants in the hotel which provide good food. The breakfast is not bad with many choices. I recommend if you want to travel into the city, you should be prepared with the necessary transportation. in our case, we have our own car so it is not a problem. It is also right next to the beach and I enjoyed my morning walk and the swim in the beach as well. I highly recommend this resort.

Clean 5 star hotel with good value for money”

We stayed for two nights and as it was a busy time, though we got there at 15:00 the check in time , we were made to wait for another hour until the rooms became avaliable. However ther hotel had prepared a cool ariconditioned waiting room with food and drinks, so time passed quickly The rooms are decent and clean and well taken care of. The biggest characteristic of the hotel is the pool running aroung the whole hotel. It was fun going around with plenty areas to swim. The beach is also directly accessible and there was a big difference between low and high tide, making real fun for the kids to catch and see all sorts of crabs etc on the beach. If you like privacy you may not like the lagoon rooms as fun as they are being directly accessible to the pool. The garden side we stayed had a very disappointing view on the ground floor. The hotel is big ans sprawling being only 2 stories high. The 2nd floor rooms maybe nicer. Overall great fun!

Fantastic resort, beautiful pool,lovely beach”

Great hotel for family with kids. The pool is fantastic and the rooms are really nice. Lagoon access seemed great but I preferred garden rooms as had small kids and didn't want them to jump in the water. But gorgeous surroundings. Only thing is its far from everything so you have to eat at the resturants in the hotel. Not many options, but we were fine with staying in, as we were there with small kids.

Great hotel in Hua Hin”

I have been there for 3 times already and will go there again definitely. Even you are a budget traveller as I do but for a trip to Thailand...a night at Sheraton Hua Hin will surely fulfill your trip.