Sofitel Zhengzhou Hotel
Sofitel Zhengzhou Hotel
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Standard - Cameră de oaspeți Sofitel Zhengzhou Hotel
Standard - Cameră de oaspeți
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Vedere interior Sofitel Zhengzhou Hotel
Vedere interior
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Baie Sofitel Zhengzhou Hotel
Baie
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Vedere exterior Sofitel Zhengzhou Hotel
Vedere exterior
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PE HARTĂ Sofitel Zhengzhou Hotel
PE HARTĂ
Foarte bun
Locație
7,7
Vizualizați toate cele 25 fotografii Sofitel Zhengzhou Hotel
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Înlăturat de la Favorite
Fantastic
Bazat pe 58 recenziiCitiți ce au avut de spus oaspeții
8,1
/
10
Fantastic curățenie
8,5
Ați recomanda unui prieten 92%?
Raport calitate-preț8,1
Cotație locație7,7
Cel mai apropiat aeroportZhengzhou Xinzheng Aeroport International (CGO)
Distanță de aeroport30,1 km
  • Transfer aeroport

  • Wi-Fi gratuit în toate camerele

  • schimb valutar

  • aer condiționat

Opțiuni cameră
7,6
Foarte bun
Confort & calitate cameră
La acest loc de cazare este cerere mare!Ultima dată rezervat acum 3 ore
Deluxe
Deluxe
...
  • Mărime cameră: 30 m²/323 ft...
  • Vedere: Oraș
  • 2 paturi single
Introdu-ți datele și vezi prețurile
Standard
Standard
...
  • Mărime cameră: 30 m²/323 ft...
  • Vedere: Oraș
  • 2 paturi single
Introdu-ți datele și vezi prețurile
Cameră Superior, acces club (Superior Room Club Access)
Cameră Superior, acces club (Superior Room Club Access)
...
  • Mărime cameră: 45 m²/484 ft...
  • Vedere: Oraș
  • 1 pat king-size
Introdu-ți datele și vezi prețurile
Luxury Club Sofitel King (Luxury King Room Club Sofitel)
Luxury Club Sofitel King (Luxury King Room Club Sofitel)
...
  • Mărime cameră: 45 m²/484 ft...
  • Vedere: Oraș
  • 1 pat king-size
Introdu-ți datele și vezi prețurile
Suită junior cu pat king-size și living room (Junior Suite King Bed Living Room)
Suită junior cu pat king-size și living room (Junior Suite King Bed Living Room)
...
  • Mărime cameră: 53 m²/570 ft...
  • Vedere: Oraș
  • 1 pat king-size
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Superior twin (Superior Twin)
Superior twin (Superior Twin)
...
  • Mărime cameră: 30 m²/323 ft...
  • Vedere: Oraș
  • 2 paturi single
Introdu-ți datele și vezi prețurile
Cameră lux king (Luxury King Room)
Cameră lux king (Luxury King Room)
...
  • Mărime cameră: 45 m²/484 ft...
  • Vedere: Oraș
  • 1 pat king-size
Introdu-ți datele și vezi prețurile
Cameră Superior cu 1 pat king-size (Superior 1 King Bed)
Cameră Superior cu 1 pat king-size (Superior 1 King Bed)
...
  • Mărime cameră: 30 m²/323 ft...
  • Vedere: Oraș
  • 1 pat king-size
Introdu-ți datele și vezi prețurile
Cameră executive (Executive Room)
Cameră executive (Executive Room)
...
    Introdu-ți datele și vezi prețurile
    Superior Double/Twin
    Superior Double/Twin
    ...
      Introdu-ți datele și vezi prețurile
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      Comentarii recente ale clienţilor

      Recenzii Agoda (58)Recenzii Booking.com (164)
      8,1
      /
      10
      Curățenie8,5
      Dotări8,2
      Situare7,7
      Confort și calitate cameră7,6
      Servicii8,4
      Raport calitate-preț8,1
      Furnizate de oaspeți verificați ai Agoda
      Toate limbile
      Toate tipurile de turiști (58)
      Toate tipurile de camere
      Afișare 34 comentarii de la oaspeți verificați
      12
      8,0
      Fantastic
      Yanhua din Australia
      Turist solitar
      Cameră Superior cu 1 pat king-size
      Sejur 2 nopți în aprilie 2018
      A good hotel”
      This is a relatively older 5 star hotel in Zhengzhou. The location is good walking distance to metro stations. The hotel rooms are acceptably comfortable.
      Recenzat 22 octombrie 2018
      3,6
      Lena din Thailanda
      Călător în grup
      Cameră Superior, acces club
      Sejur 3 nopți în aprilie 2018
      Air Conditioning Policy Unacceptable”
      This hotel has a rule. If weather temperature is less than 30 degrees, the central air conditioning in the room is turned off. They offer us a fan which is noisy and useless. They finally offer us a room that has less heat from the sun which is ok. Breakfast place, spread is not ok. Not international enough. Saw the waitress use the napkin for diners to wipe the floor while we eat. Complete loss of appetite.
      Recenzat 19 aprilie 2018
      Dear Lena, Thank you for taking the time to write a review. Even though it is not pleasant to read, we feel it must have been even more unpleasant for you to experience. For this we would like to apologize sincerely to you. As a matter of fact, we are aware of some problems regarding cold air-conditioning. We've been upgrading it recently, but it seems some rooms remain obviously too hot. We are still fixing it at the moment and are confident it will be alright very soon next week. But regarding the waitress using the napkin to wipe the floor... All I can say is I'm truly shocked to read that. We definitely have to conduct more training and supervision on some areas of our hotel. We hope to have the chance to welcome you again in the future, also to change your opinion better on our hotel quality and services. And thanks to you, we know exactly where to perform the changes. With our kindest regards, Samantha Yu General Manager
      Show more
      Sofitel Zhengzhou Hotel
      4,4
      POH din Singapore
      Turist în scop de afaceri
      Cameră Superior cu 1 pat king-size
      Sejur 2 nopți în aprilie 2018
      Felt like being cheated”
      Firstly the Toilet smell like sewage leaks...... Secondly, the hotel did not make it clear that there is a RM58 charge for watching TV movies. Do not expect Sofitel brand name will do such things........ using fine prints to make additional income. It is not the amounts that matters, just felt being cheated. Shame and disappointed with the hotel management. But the Hotel Staff are very good.
      Recenzat 17 aprilie 2018
      Dear POH, Thank you for your feedback. We've been deep-cleaning our sewage system recently, and some floors were affected by some bad smell in the bathroom. This was a temporary problem. Please kindly receive our sincerest apologies for the inconvenience. Regarding the TV-movie charges, the prices could be found on the screen TV menu directly, written in Chinese and English (as well as inside the room directory located in the room's desk). Probably it wasn't looking obvious enough to you. Sorry for that as well. We will try to make those optional charges appear bigger if we can. About the prints charges: Actually these are always existing in every hotel brands, in every country. Luxury hotels that offer 'Business Center services' must cover (at least partly) the high costs of such an additional department. We are sincerely sorry if you're feeling cheated by the copy/print rates, but this is indeed generally accepted in the hotel industry. Best regards, Samantha Yu Ge
      Show more
      Sofitel Zhengzhou Hotel
      9,6
      Excepțional
      Wendy din Singapore
      Turist în scop de afaceri
      Cameră Superior cu 1 pat king-size
      Sejur 5 nopți în noiembrie 2017
      Nice and recommended! ”
      Room is spacious and well maintained. Heater may be a little too hot which can be improved with some cold air in, had to leave the window open to counter that. Staff are very nice and helpful, ensure that you get the best services. Highly recommended.
      Recenzat 10 decembrie 2017
      Dear Wendy, Thank you for sharing your comments about your stay! We have duly taken note of your comment regarding the room temperature and will work on solving this issue. We look forward to welcoming you again in Zhengzhou and wish you a Happy New Year 2018! Best regards, Samantha Yu General Manager
      Răspuns 09 ianuarie 2018
      Sofitel Zhengzhou Hotel
      7,6
      Foarte bun
      Felipe din Spania
      Cuplu
      Cameră Superior, acces club
      Sejur o noapte în noiembrie 2017
      Room, vip club and restaurent perfect, spa and swimming pool awful. ”
      Check-in perfect: We arrived one day before at Zhengzhou, the staff takes care of our bagagges and the next day our room was ready very early. No information about club access privileges was provided. You needto find this information in Booking or Agoda. Room perfect: Very nice room, perfectly clean. The housekeeping service clean our room two times during our stay. Point to improve : To have a coffe maker. Maybe the room light are a little dark. Swimming pool and spa horrible: In general the state of this area is not agree wirh the rest of the hotel. A renovation is needed. The spa was out of service and the swimming pool was cold. Club access privileges very good but difficult to find the description of your privileges: The staff doesn't know well the privileges. Particullary about "Le gouter". The timetable provided by email isn't good and "Le gouter" wasn't included. Some services are difficult to discover , you need to read all the documentation in your room. For example, bath foam is available without charge but you need to ask. It't easier to leave one bath foam directly in the bathroom. We ask for the wellcome fruit plate to club access front desk. After one hour without news, we call to main front desk. Speaking with three different personnes and no one was able to undestand us ("do you want a taxi?", "do you want to extend your stay?", "you need to pay one more night if you want to leave tomorrow...."). Finally we speak with the manager (european) and he take care of us and make interface with chinese staff. Finally we receive our fruit plate 2 hours later our first call. In general the level of english of the staff is not very good. The members of bagagge service were very useful and proactive and they have a very good english. Food very good but bakery could be improved: The set of cakes included in "Le gouter" are great. During the happy hour, the white wine are no refrigerated. The breakfast in main restaurent is very good (good y
      Recenzat 25 noiembrie 2017
      Dear Felipe,We very much appreciate your comments regarding your stay at the Sofitel Zhengzhou. Our business relies on guest feedback so we can constantly look at ways to deliver the best luxury experience expected from our brand and team. Your comments about deposit and bond back are important to us because we can take the feedback you provide and drill down into the areas you mentioned. But we need more details to know and to improve. So, please let us know more if it is possible. Thank you again for taking the time to share with us your experience. Its much appreciated. Sincerely, Samantha Yu, General Manager
      Răspuns 28 noiembrie 2017
      Sofitel Zhengzhou Hotel
      8,0
      Fantastic
      Tom din Cambodgia
      Turist în scop de afaceri
      Cameră Superior, acces club
      Sejur 2 nopți în septembrie 2016
      As expected from Sofitel, nice with all the facilities needed.”
      Good location with nice quiet surrounding.
      Recenzat 18 noiembrie 2016
      Dear Tom,We very much appreciate your comments regarding your stay at the Sofitel Zhengzhou. Our business relies on guest feedback so we can constantly look at ways to deliver the best luxury experience expected from our brand and team. Your comments about deposit and bond back are important to us because we can take the feedback you provide and drill down into the areas you mentioned. But we need more details to know and to improve. So, please let us know more if it is possible. Thank you again for taking the time to share with us your experience. Its much appreciated. Sincerely, Samantha Yu, General Manager
      Răspuns 28 noiembrie 2017
      Sofitel Zhengzhou Hotel
      10,0
      Excepțional
      Stephen din Australia
      Turist solitar
      Cameră Superior cu 1 pat king-size
      Sejur o noapte în noiembrie 2016
      Absolutely the best”
      Had an amazing stay at this hotel. The room was excellent, the staff are a credit to the hotel, position is good with a beautiful lake in a park very nearby. Will definately be staying here again.
      Recenzat 10 noiembrie 2016
      Dear Stephen, Thank you for such and incredible 5 star review. You put smiles on all of our faces. I am so happy we were able to help create some wonderful memories for you. From reading your review I can see you are pretty incredible as well. Thank you for recommending us to all the travelers. I hope they take your advice and stay with us as well. We can't wait to welcome you back again. Samantha Yu, General Manager
      Răspuns 28 noiembrie 2017
      Sofitel Zhengzhou Hotel
      10,0
      Excepțional
      Philippe din Canada
      Turist în scop de afaceri
      Cameră Superior cu 1 pat king-size
      Sejur 2 nopți în august 2016
      Excellent”
      This was a great hotel for foreign travellers. Very nice room, great food and excellent staff that spoke english.
      Recenzat 31 august 2016
      7,2
      Foarte bun
      usa din Thailanda
      Turist în scop de afaceri
      Superior twin
      Sejur 2 nopți în iulie 2016
      Business”
      ...
      Recenzat 20 iulie 2016
      8,0
      Fantastic
      Saiful din Bangladesh
      Turist în scop de afaceri
      Superior twin
      Sejur o noapte în octombrie 2015
      Great Breakfast”
      Breakfast was great. But the dinner was not that good. Rooms were clean and excellent.
      Recenzat 19 iunie 2016
      9,0
      Excepțional
      Michael din Australia
      Cuplu
      Cameră Superior cu 1 pat king-size
      Sejur 4 nopți în noiembrie 2015
      Good location”
      Courteous staffs
      Comfortable
      Recenzat 14 noiembrie 2015
      7,3
      Foarte bun
      Chao din Taiwan
      Turist solitar
      Cameră Superior, acces club
      Sejur o noapte în iulie 2015
      Awesome location ”
      Location Location Location
      Recenzat 26 iulie 2015
      9,3
      Excepțional
      tan din Malaezia
      Familie cu copii mici
      Cameră Superior cu 1 pat king-size
      Sejur 3 nopți în martie 2015
      Excellent ”
      The room was comfortable..
      Excellent !
      Recenzat 17 martie 2015
      7,7
      Foarte bun
      Yuk din Hong Kong
      Turist în scop de afaceri
      Superior twin
      Sejur o noapte în septembrie 2014
      A centrally located hotel ”
      Good Location, Helpful staff and room is clean
      It was the first time I when to Zhengzhou, the hotel staff are very polite and helpful.
      Recenzat 11 septembrie 2014
      6,3
      Bun
      Chawalit din Thailanda
      Turist în scop de afaceri
      Superior twin
      Sejur o noapte în aprilie 2014
      so far so good”
      1) location 2) price 3) staff
      The room size is ok but a bit old need to improve for renovate. The hotel located not far from department store.
      Recenzat 07 aprilie 2014
      5,3
      Chan din Hong Kong
      Turist în scop de afaceri
      Sejur o noapte în octombrie 2013
      Bad”
      Location, Brand, Price
      Recenzat 21 octombrie 2013
      6,0
      Robert din Germania
      Turist în scop de afaceri
      Sejur 3 nopți în iunie 2013
      Pleasant hotel in an unpleasant city”
      Breakfast, service, shopping possibilities
      Recenzat 04 iulie 2013
      8,0
      Fantastic
      CHEE din Australia
      Turist în scop de afaceri
      Sejur 2 nopți în octombrie 2012
      Nice Hotel and location”
      good location and good service
      overall it was a good hotel with amenities. fantastic customer service
      Recenzat 15 octombrie 2012
      8,0
      Fantastic
      ngo din China
      Turist în scop de afaceri
      Sejur 2 nopți în septembrie 2012
      Nice”
      Good location
      Excellent service from the staff throughout my stay especially at the reception area and efficient too. Room was comfortable and standard size. Everything was clean and there were L'Occitane amenities which is a 'luxury' item in a place like Zhengzhou. I ordered room service for breakfast - simple sunny-side eggs which were delivered on time, cooked just right and came...
      Recenzat 09 octombrie 2012
      8,8
      Fantastic
      Qianyu din China
      Familie cu copii mici
      Cameră Superior cu 1 pat king-size
      Sejur 2 nopți în octombrie 2017
      性价比高 早餐丰盛”
      带不到两岁的孩子 住好一点的酒店 而且郑州的索菲特非常便宜。交通比较方便,酒店的自助晚餐也不贵,一贯索菲特的装饰风格
      Recenzat 24 octombrie 2017
      尊敬的宾客:感谢您选择并推荐郑州索菲特国际饭店,您的支持与喜爱是我们最大的动力。您的赞扬和鼓励定会分享给每一位同事。酒店的床品系统全部是全球索菲特品牌统一的MyBed床品系统。索菲特MYBED概念卧具,是由弹簧床垫,羽毛床褥,羽绒盖被和特大枕头组成的一张全新理念卧具。安睡在柔软、蓬松的MYBED里,享受舒适与恬静。作为一家有着17年历史底蕴的法式酒店,我们理应为每位宾客带来舒适亲切自然的优质感受,由一顿早餐开启您美妙绝伦的一天,让每个下榻的客人都留下满意的回忆。鞠启余跃红总经理
      Răspuns 06 noiembrie 2017
      Sofitel Zhengzhou Hotel
      12
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