Transfer gratuit aeroport
Wi-Fi gratuit în toate camerele
|Distanță de centrul orașului||1.5 Km|
|Cel mai apropiat aeroport||Aeroportul internațional Wattay (VTE) - Laos|
|Distanță de aeroport||3,1 km|
Ideal pentru distracție și relaxare, Somerset Vientiane Serviced Residence e situat în zona Centru oraş Vientiane din Vientiane. La doar 1.5 Km de centrul orașului, situarea strategică a locului de cazare garantează că oaspeții pot ajunge rapid și ușor la multe puncte locale de interes. Nu mai puțin excepțional este accesul facil de la locul de cazare la miile de atracții și repere ale orașului, cum ar fi Papaya Spa, Sisaket Temple & Museum, Wat Ong Teu Mahawihan.
Dotările și serviciile puse la dispoziție de Somerset Vientiane Serviced Residence asigură un sejur plăcut pentru oaspeții săi. În timpul sejurului lor de la acest minunat loc de cazare, oaspeții se pot delecta cu WiFi gratuit în toate camerele, servicii taxi, servicii bilete, securitate 24-ore, curăţenie zilnică.
Pășiți în una din cele 116 camere primitoare și scăpați de stresul zilnic cu o largă gamă de dotări care pot fi regăsite în majoritatea camerelor, incluzând televizor ecran plat, camere nefumători, aer condiţionat, birou, minibar. Facilitățile de recreere disponibile la locul de cazare includcadă fierbinte, centru de fitness, saună, piscină exterioară, piscină (copii). Facilități superbe și o locație excelentă fac din Somerset Vientiane Serviced Residence locul perfect pentru a savura sejurul dumneavoastră în Vientiane.
Copiii și paturile suplimentare
Paturile suplimentare depind de tipul camerei alese de dumneavoastră, pentru a afla mai multe detalii vă rugăm să verificați capacitatea individuală a camerei.
Toți copiii sunt bineveniți.
|Vârsta oaspetelui||Pat suplimentar|
Bebeluși între 0 și 1 an(i) [inclusiv]
Şedere gratuită dacă sunt folosite paturile existente.
Un pătuț de bebeluș/landou poate fi solicitat direct de la locul de cazare.
Copii între 2 și 3 ani [inclusiv]
Şedere gratuită dacă sunt folosite paturile existente.
Dacă doriți un pat suplimentar, pentru acesta se va percepe un cost adițional.
Oaspeții de 4 ani sau mai mari sunt considerați adulți
Trebuie să se utilizeze un pat suplimentar, pentru care se percepe un cost adițional.
I stayed here for more than a week (9 days). For service apartment it give you such an amazing experience which you just can say there and feel at home. The facilities are very good, they have laundry section which you can use for free and it located just nearby the pool and gym that you can spend your time waiting for your laundry there. there is a market which open on Monday and Thursday and also mini mart if you need things to cook. For business and family traveler I recommend this hotel for you.
Dear Muhamad, First of all, thank you for choosing Somerset Vientiane. Second, thank you for your valuable comment. We are very delight to hear that you enjoyed staying at Somerset Vientiane. All of our staffs are looking forward seeing you again at Somerset Vientiane. Again, thank you for choosing Somerset Vientiane. Best regards, Somerset Vientiane Keisuke Kiyota
Overall we enjoyed tge stay at Somerset Vientiane. 10 min by car to airport and 10 min walk to Riverside restaurants. Nice and clean swimming pool. Complimentry self operating laundry and airport shuttle.
Dear Lwin, Thank you very much for your valuable comment. We are delight to hear that you enjoyed staying at Somerset Vientiane. We are looking forward seeing you again at Somerset Vientiane. Best regards, Somerset Vientiane Keisuke Kiyota
Real service issue for an international brand”
I used this place many times in the past for my stays in Vientiane, and service has never been their strong point, but it was this time poorer than ever. I am a regular customer of this place and requested a quiet room, back facing, as we were coming with a small baby. We were assigned the worst and noisiest room of the property, on ground floor with windows directly on the car park, facing main street. I asked for a change and the staff was totally unhelpful, while the property was clearly not full. After a very long wait I requested to call management who just asked us to pay more if we wanted to change rooms. In addition the place starts to show its age, has a serious mosquitoes and maintenance issues (shower either too hot or too cold, insufficient AC in the bedroom There are now more and more options in Vientiane, including Crowne Plaza just opposite, i will not return.
Dear Antoine, Thank you for your comment. Currently, our back side room is fully booking situation due to high demand. Moreover, back side room is under waiting list situation. We are trying to offer our guest's room preferences, but due to subject to availability we are unable to offer those rooms. Please kindly understand. As we checked airconditoning and hot shower, it was working properly. Plus, we call external pest control company to fogging once a week and during winter season we use them to fogging two times per week to reduce risk of mosquitoes. Thank you for choosing Somerset Vientiane. Best regards, Somerset Vientiane Keisuke Kiyota
Very nice room.”
I would recommend Somerset. It seems geared to the business traveller, but is good for the tourist as well. It is about ½ mile from the main tourist area, but is an easy walk. There are restaurants around. I recommend the Chinese restaurant across the street. The breakfast is optional, but worth the price. The room is large and keep immaculately clean. There are facility in the room for cooking. The internet sputtered the first day, but after that was strong and steady.
Dear Allan, Thank you for your valuable comment. We are delight to hear that you ennoyed staying at Somerset Vientiane. We are looking forward seeing you again at Somerset Vientiane. Best regards, Somerset Vientiane Keisuke Kiyota
Good Location, big room.”
Location is OK. Easy to go to both city side and airport. But not much food around the hotel. Room is quite big. Toilet is separated from bath area. Wifi available, but not strong signal. BF is not worth to.
Dear Sophana, Thank you for staying at Somerset Vientiane. Also, thank you for your comment. Recently, one of the restaurant, cafe, and mini mart opened backside of our building. Also, starting fromnext month, we are upgrading our internet system. For breakfast, we apologize that we could not fulfill your satisfaction due to limited breakfast area. We will consider for furture development. Again, thank you for your comment. Best regards, Somerset Vientiane Keisuke Kiyota
Very nice. ”
This hotel/apartment complex is very well taken care of and is a perfect place to relax and 'get away'. The staff are great as is the pool, lounge, fitness room, tennis court, etc... Just a really nice place. Would recommend it.
Dear Stephen, Thank you very much for your comment. We are pleased to hear that you enjoy staying with us. All of our staffs are waiting for you to meet again at Somerset Vientiane. Somerset Vientiane Keisuke Kiyota
Quaint, better than expected”
This place was nice. The staff was friendly and cute in their attempts to give us info despite not the best English. The apartment was nicer than the pictures. Vientiane is kinda boring, but we were glad to have a nice room to hole up in.
Dear Jason, Thank you for your comment and shring your experience. We will continue to implement English training class to our staff to improve communication skills. Again thank you for choosing Somerset Vientiane. We are looking forward seeing you again at Somerset Vientiane. Best regards, Somerset Vientiane Keisuke Kiyota
The apartment was well appointed, the staff and services were average, it appeared the more we spent on accommodation the less customer services we received. There was not porter services and we felt as we were short term customers, it was almost frowned on as we were processed without any personal connection to our stay
Dear Joanne, Thank you for your comment. We will take into consider your comment to our future studies. Again, thank you for sharing your experience and thank you for choosing Somerset Vientiane. Best regards, Somerset Vientiane Keisuke Kiyota
My go to hotel for my yearly trip to VNT”
Great place and location. Top notch staff. Breakfast is mediocre but still ok. Swimming is clean and well maintained. The gym is sub par with old equipment and the new universal was assembled poorly so it’s unusable. Overall highly recommend.
Dear Matthew, Thank you for your comment. Also, thank you for your comment about our fitness center. We will take into consider in our future plan. We really apppreciate your comment. Best regards, Somerset Vientiane Keisuke Kiyota
Nice apartment, but a bit far from city center”
This residence hotel offers small apartment equipped with kitchen, living room and balcony. We booked a “Studio Premier”. 85€/night. The building and the rooms are new, clean and well equipped. I like the separate toilet and bathroom. The staff is friendly, responsive and helpful. The place offers a good value for the price. The only small issue is that it is about 30 mins walk to the city center and going to Vientiane city center with the car became a real nightmare when you want to park it.
Dear Francis, Thank you for your comment. Our location is not located at City center. However, it takes around 7 minutes by walk to Mekong River Bank where is currently developing and many brand new restaurants exists. Also, we have free shuttle bus service from / to City center daily. In addition, we have free shuttle bus service to supermarket and shopping center in Vientiane three times per week. Somerset Vientiane Keisuke Kiyota
Expected more for my money ”
First time in laos , I guess hotels in Laos are a bit run down and your money doesn't go as far. I expected more . Room was dated, and felt dingey. Breakfast was a joke . Literally a joke . Worst breakfast I've ever had at a "hotel". Pool was nice , only partial sun at pool. I would not stay again. Did not feel warm welcome etc
Dear Adam, First of all, we apologize that we could not match your satisfaction. Our breakfast is Continental breakfast instead of American breakfast due to limited breakfast service area. However, recently we increased three food items. Also, we upgraded egg selection menus. We are willing to upgrade our service and facilities, so our guest's comment is always important for us. Best regards, Somerset Vientiane. Keisuke Kiyota
The hotel has revamped quite recently, cosy and clean room. I had accidently selected on extra bed which was being charged, requested for refund but rejected due to the rules & policy as both Agoda and Somerset said. If the booking term is pay later and free cancellation, I will have no problem to cancel whole booking and re-book again. Seems both Agoda and Somerset doesn't have the flexible way to resolve the issue. Chose to said is rules, cannot be amend.
Dear Felicia, We apologize inconvenience caused during your stay. Best regards, Somerset Vientiane Keisuke Kiyota
Nice big room with free laundrette!!!”
I like the free laundry facilities! Room is big with all the amenities. About 10-15 mins walk to Mekong river and the night market. Mini mart is about 10 mins walk. Also the free room WiFi is fast, I mean really fast, more than 70 Mbps!!! I can play my online games without lagging...
Dear Iwan, Thank you for your review. It takes about ten minutes to city center, but we have free shuttle bus service from / to City center once a day. Also, recently at Mekong river bank is developed restaurants and bars near our property. Those area takes around 5 to 7 minutes walk. Best regards, Somerset Vientiane Keisuke Kiyota
One of the Best Choices in Vientiane”
Clean. Comfortable. Location is okay. Shops, restaurants, and the Mekhong River are not too far away. The big swimming pool and laundry room are a big plus. Families with small children will appreciate the big refrigerator and microwave oven in the room. There is a small kitchenette with a stove, along with dishware and silverware. Pretty good internet connection. The hotel offers free airport shuttle. The staff were pleasant and helpful to us. Checking in and out was a breeze.
Dear Alisa, Thank you for your comment. We have free shuttle bus service between Somerset Vientiane and Wattay Vientiane Airport. For using this free airport shuttle bus service, at least one day advanced booking is required. Also, we have daily free shuttle bus service between Vientiane City Center Fountain and and Somerset Vientiane. Plus, we have shuttle bus service to supermarket in Vientiane three times per week. We are looking forward seeing you again at Somerset Vientiane. Best regards, Somerset Vientiane Keisuke Kiyota
Good standard service appartment”
Quite a good choice for a business trip to Vientiane. Rooms are large, clean and comfortable. Location is central enough to be walking distance to most attractions. The large swimming pool, tennis and gym are nice plus.Two downsides however: the hotel have no Free Wifi, and the service is a bit inconsistent (always missing something after maid service, one day coffee, the other soap...). But overall a good value for price.
Good value, minor issue”
We had a good stay in one of the apartments. My wife and i traveled with our 2 year old baby and the hotel had a crib for us. The apartment is a good size, plenty of storage room and closet space. The hotel is located within walking distance of temples, restaurants and city center. Also just a 10 minute drive to the airport. The hotel pool is nice and has a small kiddie pool. They also have a nice tennis court. The only minor problems were the internet, very slow in our room. Many times did not work at all. The staff is helpful but unfortunately don't speak much English. So asking advise for a restaurant or getting directions is extremely difficult. Also the AC in the room was a bit loud but not enough for us to complain about it. Overall the positives outweigh the negatives and its in my opinion a good value. I would stay again if i ever go back to Vietiane.
They said free shuttle on their website ”
When I requested tje free shuttle pickup at the airport they said they needed 12 hours notice to use their shuttle! I booked a van at the airport in 2 minutes to there hotel. The booking company I used said breakfast was included in the price but the hotel said not it was not n I would need to pay extra for it!
Dear James, I am sorry for your experience during stay at Somerset Vientiane. To use our free airport shuttlour bus service, we ask the guest to book at least one day in advance as a booking condition. Regarding for breakfast, for all Agoda booking is room only and do not have room include breakfast package. Best regards, Somerset Vientiane Keisuke Kiyota
The Staff respond should be improved”
Some of the staff in slow response. The housekeeping no doing a good job until twice feedback become better than the 1st two day.
Dear James, Thank you for your valuable comment. We will train our staff and try to match our guest's satisfaction in the future. Again thank you for choosing Somerset Vientiane. Best regards, Somerset Vientiane Keisuke Kiyota
Nicest place in Vientiane!
Dear Stephen, Thank you for your comment. Our guest's comment is always important for us. Best reagrds, Somerset Vientiane Keisuke Kiyota
Evertying was fine. Not much thing to complain.
Dear Kwangwon, Thank you for staying at Somerset Vientiane. Guest's comments are important for us. Thank you very much for your comment. Best regards, Somerset Vientiane Keisuke Kiyota