The Excelsior Hong Kong
The Excelsior Hong Kong
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Cameră standard cu pat king-size - Pat The Excelsior Hong Kong
Cameră standard cu pat king-size - Pat
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Hol The Excelsior Hong Kong
Hol
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centru de fitness The Excelsior Hong Kong
centru de fitness
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Sală de bal The Excelsior Hong Kong
Sală de bal
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PE HARTĂ The Excelsior Hong Kong
PE HARTĂ
Excepțional
Locație
9,1
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Înlăturat de la Favorite

The Excelsior Hong Kong

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Fantastic
Bazat pe 1264 recenziiCitiți ce au avut de spus oaspeții
8,1
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  • Transfer aeroport

  • 230 m de transportul în comun

  • schimb valutar

  • Wi-Fi gratuit în toate camerele

Opțiuni cameră
8,1
Excelent
Confort & calitate cameră
Nu ratați!7 călători au rezervat astăzi.
Superior cu vedere la port (Superior Harbour View)
Superior cu vedere la port (Superior Harbour View)
...
  • Vedere: Mare (vedere parția...
  • 30 m²/323 ft²
  • 1 pat queen sau 1 pat king-...
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Superior cu 2 paturi cu vedere spre port (Twin Superior Harbour View)
Superior cu 2 paturi cu vedere spre port (Twin Superior Harbour View)
...
  • Vedere: Mare (vedere parția...
  • 30 m²/323 ft²
  • 2 paturi single
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Cameră Executive superior king (Executive Superior Room King)
Cameră Executive superior king (Executive Superior Room King)
...
  • Vedere: Oraș
  • 26 m²/280 ft²
  • 1 pat king-size
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Cameră Executive superior twin (Executive Superior Room Twin)
Cameră Executive superior twin (Executive Superior Room Twin)
...
  • Vedere: Oraș
  • 26 m²/280 ft²
  • 2 paturi single
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Deluxe cu vedere ;a port (Deluxe Harbour View)
Deluxe cu vedere ;a port (Deluxe Harbour View)
...
  • Vedere: Port
  • 34 m²/366 ft²
  • 1 pat king-size
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Deluxe cu pat twin şi vedere spre port (Twin Deluxe Harbour View Twin Bed)
Deluxe cu pat twin şi vedere spre port (Twin Deluxe Harbour View Twin Bed)
...
  • Vedere: Port
  • 34 m²/366 ft²
  • 2 paturi single
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Suită Executive cu vedere parțială la port (Executive Suite with Partial Harbour View)
Suită Executive cu vedere parțială la port (Executive Suite with Partial Harbour View)
...
  • Vedere: Oraș
  • 55 m²/592 ft²
  • 1 pat king-size
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Cameră standard cu pat king-size (Standard Room King)
Cameră standard cu pat king-size (Standard Room King)
...
  • Vedere: Oraș
  • 26 m²/280 ft²
  • 1 pat king-size
Introdu-ți datele și vezi prețurile
Cameră standard cu două paturi (Standard Room Twin)
Cameră standard cu două paturi (Standard Room Twin)
...
  • Vedere: Oraș
  • 26 m²/280 ft²
  • 2 paturi single
Introdu-ți datele și vezi prețurile
Suită executive (Executive Suite)
Suită executive (Executive Suite)
...
  • 55 m²/592 ft²
  • nefumători
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Comentarii recente ale clienţilor

Recenzii Agoda (1264)Recenzii Booking.com (1106)
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Afișare 980 comentarii de la oaspeți verificați
12345
8,8
Fantastic
Li din Singapore
Familie cu copii mici
Cameră standard cu pat king-size
Sejur 5 nopți în iunie 2018
Excellent service! ”
The service at the reception was wonderful!! I would especially like to give thanks to the receptionist Ms Neila! She was so very courteous and cheerful, asking how was our flight here and making us felt very welcome! When the room we booked couldn’t place an extra bed for my child, she upgraded us to a bigger room. Before this incident I was already very impressed by the warm welcome she gave us, this left an even better impression of her and the hotel. She was very professional in her service! Thank you Neila and Exclesior!
Recenzat 13 iunie 2018
9,6
Excepțional
Brian din Filipine
Cuplu
Cameră standard cu pat king-size
Sejur 4 nopți în august 2017
Excepțional”
so fa the most convenient hotel for me. from the airport. only take the airport express and free airport shuttle bus takes you straight to the hotel. Excelsior is very convenient in causeway bay. all shopping locations are very near and the mtr stations are just around the corner.
Recenzat 06 iunie 2018
10,0
Excepțional
Allison din Regatul Unit
Turist în scop de afaceri
Deluxe cu pat twin şi vedere spre port
Sejur o noapte în aprilie 2018
friendly staff, great location and amazing views”
A great stay for visitors and for residents to have a staycation. Staff were authentically friendly and helpful. Rooms were ideal and had everything you need. Restaurants inside the hotel were plenty and lots to do outside of the hotel.
Recenzat 22 aprilie 2018
10,0
Excepțional
Allison din Regatul Unit
Cuplu
Cameră Executive superior king
Sejur o noapte în aprilie 2018
great location, friendly staff and great views”
We stayed here for one night. Staff in the Executive Lounge were very friendly and served us with great hospitality. Great views of the harbour and plenty of options within the hotel to eat and drink.
Recenzat 22 aprilie 2018
7,2
Foarte bun
KYEONG din Coreea de Sud
Turist în scop de afaceri
Cameră standard cu două paturi
Sejur o noapte în aprilie 2018
Good location ”
Convenient to stay for good location.
Recenzat 18 aprilie 2018
8,0
Fantastic
Yin din Brunei Darussalam
Turist în scop de afaceri
Cameră standard cu două paturi
Sejur o noapte în martie 2018
Foarte bun”
Excellent location
Recenzat 16 aprilie 2018
9,2
Excepțional
Serge din Filipine
Cuplu
Deluxe cu vedere ;a port
Sejur 3 nopți în aprilie 2018
Back again and Happy”
The Excelsior, though expensive, is a favourite of mine. Service is exemplary of Mandarin Oriental Group and attention to detail is clearly there, from the doorman through the receptionist to the room attendants. I definitely recommend this hotel and will gladly return - even if they do unfairly bump up the rate for the Rugby Sevens.
Recenzat 09 aprilie 2018
8,8
Fantastic
Richy din Filipine
Familie cu copii mari
Cameră standard cu două paturi
Sejur 5 nopți în ianuarie 2018
nice location”
nice location. friendly staff.
Recenzat 04 aprilie 2018
8,8
Fantastic
Pui din Australia
Turist în scop de afaceri
Cameră standard cu pat king-size
Sejur o noapte în octombrie 2017
Fantastic”
A bit pricy during a Chinese National day ...
Recenzat 28 martie 2018
Dear Carol, Thank you for staying with us. Look forward to welcoming you soon again. Warm regards, The Excelsior, Hong Kong
Răspuns 29 martie 2018
The Excelsior Hong Kong
8,8
Fantastic
KAREN din Filipine
Cuplu
Cameră standard cu pat king-size
Sejur 2 nopți în martie 2018
Weekend in Causeway Bay”
Enjoyed our short werkend break. Hotel near Sogo, Wellcome Supermarket, lot of walking places nearby. Easy access to MTR stations. Lots of resto and juice stands. Will definitly book here again. One thing, the Hainanese Chicken rice in the hotel is not the same one as good as it was before. Many years back.
Recenzat 09 martie 2018
Dear Karen, Thank you for staying with us and your continuous support over the years. We look forward to welcoming you back again in the near future. Warm regards, The Excelsior, Hong Kong
Răspuns 19 martie 2018
The Excelsior Hong Kong
8,0
Fantastic
peter din Filipine
Cuplu
Cameră standard cu pat king-size
Sejur 4 nopți în februarie 2018
location great”
location is great ! lives up to the mandarin oriental group name
Recenzat 05 martie 2018
Dear Peter, Thank you for staying with us. We look forward to welcoming you back again in the near future. Warm regards, The Excelsior, Hong Kong
Răspuns 08 martie 2018
The Excelsior Hong Kong
2,8
Leong din Singapore
Turist în scop de afaceri
Deluxe cu vedere ;a port
Sejur o noapte în februarie 2018
Poor location with taxi rank with long que and hotel staff do not want to help saying taxis are not ”
Poor location with taxi rank with long que and hotel staff do not want to help saying taxis are not their responsibilities and I ended up very late for meetings. Hotel transport cannot be arranged even I wanted to pay for it and concierge replied they need 24 hrs to make arrangements and taxi with many people waiting for taxis.
Recenzat 02 martie 2018
Dear Leong Thank you for staying with us. We are sorry to read that your experience was not up to our standard. We will review your comment with our Concierge department and ensure corrective action is taken. Looking forward to having another chance to welcoming you back again in the near future. Warm regards, The Excelsior, Hong Kong
Răspuns 05 martie 2018
The Excelsior Hong Kong
8,8
Fantastic
wayne din Irlanda
Turist solitar
Superior cu vedere la port
Sejur o noapte în iunie 2017
nice hotel.”
enjoyed my stay here. nice clean rooms and friendly staff.
Recenzat 01 martie 2018
Dear Wayne, Thank you for staying with us. We're glad that you enjoyed your experience. Look forward to welcoming you back again in the near future. Warm regards, The Excelsior, Hong Kong
Răspuns 08 martie 2018
The Excelsior Hong Kong
7,6
Foarte bun
Lelita din Australia
Familie cu copii mari
Cameră standard cu două paturi
Sejur 2 nopți în februarie 2018
Center”
Great central location for shopping, food. Always stays in Excelsior on every visit to Hongkong. Totts bar at 34th Floor has fantastic view.. enjoyed a drink there.
Recenzat 25 februarie 2018
Dear Lelita, Thank you for continuous support! We are delighted that you enjoyed our location, food and the view from ToTT's. We look forward to welcoming you back again soon. Warm regards, The Excelsior, Hong Kong
Răspuns 08 martie 2018
The Excelsior Hong Kong
8,0
Fantastic
Amanda din Singapore
Familie cu copii mici
Cameră standard cu pat king-size
Sejur 5 nopți în ianuarie 2018
Upgraded Room ”
Was offered to upgrade room at the reception at a cost. But the room given was not as mentioned by the staff. It was very small for a upgraded room. As it was late at night, we stayed one night The next morning, we requested to change to another bigger room, they give us a bigger room and waive the first night upgraded room charge. Hope this is a just a mistake by the staff that has given us a wrong room. Other than this experience, the hotel is great as is clean, new renovated. And the location is good for food and shopping.
Recenzat 02 februarie 2018
Dear Amanda, Thank you for staying with us. We are glad that you enjoyed the overall experience and look forward to welcoming you in the near future again. Warm regards, The Excelsior, Hong Kong
Răspuns 21 februarie 2018
The Excelsior Hong Kong
8,0
Fantastic
Wong din Hong Kong
Familie cu copii mici
Cameră standard cu două paturi
Sejur o noapte în ianuarie 2018
good, nice , comfortable hotel”
good, nice , comfortable hotel
Recenzat 01 februarie 2018
Dear Wong, Thank you for staying with us. We hope you enjoyed your trip to Hong Kong. Looking forward to serving you again in the near future. Warm regards, The Excelsior, Hong Kong
Răspuns 01 februarie 2018
The Excelsior Hong Kong
4,0
Tony din Singapore
Cuplu
Cameră Executive superior king
Sejur 3 nopți în ianuarie 2018
What a difference a day makes!”
1. I am a business traveller 2. I travel to HK often but usually stay elsewhere 3. The Excelsior is an old and slightly tired hotel, but is part of the Mandarin Oriental group, so you have certain expectations from such a high calibre chain 4. For this trip, I was staying for business and over a weekend, with my wife joining me on the Friday night. I was staying in an Executive room. In summary: 1. The Exectuive Lounge is soulless, and not worth the extra money. It is also very small 2. The main restaurant for breakfast was fine in the weekend but is absolutely the worst place I have ever breakfasted at the weekend. Extra tables on the lobby area outside the restaurant, dirty tables not cleaned, no extra restaurant staff despite 3x the number of guests compared to Friday. I have had better experiences at McDonalds and this is 5* !!!! We are planning on returning to HK for the Sevens in April. Despite its location, my wife has already said she does not want to stay there.
Recenzat 21 ianuarie 2018
Dear Tony, Thank you for staying with us and taking the time to leave us a valuable feedback. We always strive for improvement in guest services. We will review your comments with our team and ensure corrective action is taken. We hope to have another chance to win back your confidence and welcome you back again. Warm regards, The Excelsior, Hong Kong
Răspuns 01 februarie 2018
The Excelsior Hong Kong
4,8
Adeline din Singapore
Familie cu copii mici
Cameră standard cu pat king-size
Sejur 4 nopți în ianuarie 2018
Rooms should be refurbished ”
Booked a room with King Size bed but was told this was not specified during booking. After waiting for about 15 mins, finally got us a room. Room is old and everything (lighting etc) is very manual. We had some minor issues with the bed and the duty manager rectified it fairly quickly (thumbs up for this). Difficult to bring a stroller around as no ramps available. What irks me the most - one day we were coming back from a shopping trip, so with a stroller, a young toddler, shopping bags, diaper bag etc, we were struggling to open the door and yet one of the staff who came out from the hotel, just walked past us without offering any assistance to hold the door for us. This is really service at the lowest level. First time at this hotel and will be the last.
Recenzat 20 ianuarie 2018
Dear Adeline, Thank you for staying with us and taking the time to write us a review. We are sorry to hear that your stay was not satisfactory. We will review your comments with our team and strive to improve continuously. We hope to have another chance to welcome you back again in the near future. Warm regards, The Excelsior, Hong Kong
Răspuns 01 februarie 2018
The Excelsior Hong Kong
9,2
Excepțional
Maria din Filipine
Turist solitar
Cameră standard cu două paturi
Sejur 2 nopți în ianuarie 2018
Loved it”
Excelsior is an old hotel but looked like it was recently reburbished. It was clean and had everything that we needed. We booked a standard room but the room had a nice view of the harbour. Location was also very good as it was not too far from the MTR station and the airport express shuttle stops right at the hotel. It's the last stop from the airport so going back to the airport is fast.
Recenzat 15 ianuarie 2018
Dear Maria, Thank you for staying with us. We hope you enjoyed our bustling neighbourhood. Look forward to welcoming you back in the near future. Warm regards, The Excelsior, Hong Kong
Răspuns 01 februarie 2018
The Excelsior Hong Kong
8,0
Fantastic
Stefan din Germania
Turist în scop de afaceri
Cameră standard cu pat king-size
Sejur o noapte în ianuarie 2018
located good and close to the MTR Station”
Room a bit small but all fine
Recenzat 13 ianuarie 2018
Dear Stefan, Thank you for staying with us. We hope you enjoyed exploring Hong Kong! Look forward to welcoming you back again in the near future. Warm regards, The Excelsior, Hong Kong
Răspuns 01 februarie 2018
The Excelsior Hong Kong
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