290 m de transportul în comun
Situat în inima orașului Kuala Lumpur
Wi-Fi gratuit în toate camerele
|Distanță de centrul orașului||0.5km|
|Cel mai apropiat aeroport||Aeroportul Sultan Abdul Aziz Shah (SZB)|
|Distanță de aeroport||17,8 km|
Formalitățile de check-in încep la 15:00 iar formalitățile de check-out se pot efectua până la ora 12:00. Puteți solicita efectuarea formalităților de check-in devreme sau check-out târziu în timpul efectuării rezervării, în funcție de disponibilitate. Oaspeților care efectuează formalitățile de check-in sau check-out înainte, respectiv după orele desemnate li se poate percepe un cost suplimentar. Locul de cazare oferă oaspeților serviciul de depozitare a bagajelor de mână înainte de check-in, respectiv după check-out. Recepția este deschisă permanent, zi sau noapte.
The Ritz-Carlton este ușor de găsit pornind de la aeroport. Practic, puteți rezerva anticipat și transferul aeroportuar pentru liniștea dvs. sufletească, contra unui cost suplimentar de 480 MYR. Trebuie doar să utilizați secțiunea „Înștiințați-ne ce anume aveți nevoie“ de pe pagina rezervării pentru a aduce la cunoștința hotelului că doriți o cursă, urmând să fiți contactat prin intermediul mesajelor Agoda. Un sejur la The Ritz-Carlton este întotdeauna însoțit de acces facil la zonele din împrejurimile hotelului prin intermediul serviciului de transfer tip shuttle operat de locul de cazare. Oaspeților care sosesc cu autoturismele proprii, The Ritz-Carlton le pune la dispoziție o parcare auto în incintă, pentru confort maxim. Locurile de parcare auto sunt disponibile contra unui cost de 30 MYR per zi. Puteți conduce și parca singur sau puteți folosi serviciul de valet al hotelului. Dacă doriți să călătoriți în mod facil prin Kuala Lumpur în mod particular, hotelul poate să dispună aranjamentele necesare pentru ca dvs. să închiriați un autoturism.
The Ritz-Carlton nu permite fumatul în niciuna dintre camerele sale, dar permite fumatul în zonele desemnate. The Ritz-Carlton oferă oaspeților săi atât camere pentru fumători cât și pentru nefumători. Puteți solicita tipul de cameră preferat în timpul efectuării rezervării, dar rețineți că alocarea camerelor este supusă disponibilității.
Situat convenabil în Kuala Lumpur, The Ritz-Carlton, Kuala Lumpur este o bază excelentă pentru a explora acest oraș trepidant. Locul de cazare este la 0.5km de oraș și asigură accesul la cele mai importante facilități urbane. Un ecosistem bine păstrat și proximitatea față de Spa Village, Bukit Bintang (Star Hill), Starhill Spa dau acestui loc de cazare un șarm special.
The Ritz-Carlton, Kuala Lumpur oferă multe facilități pentru a îmbogăți sejurul dumneavoastră din Kuala Lumpur. Pentru confortul și plăcerea oaspeților, acest loc de cazare oferă 24-ore room service, WiFi gratuit în toate camerele, securitate 24-ore, 24-ore recepţie, expres check-in/check-out.
365 camere situate pe 20 etaje vă aduc un cămin cald și plăcut departe de casă. Dotări cum ar fi televizor ecran plat, papuci, sufragerie separată, acces internet wireless (gratuit), camere nefumători pot fi găsite în anumite camere. Facilitățile de recreere disponibile la locul de cazare includcentru de fitness, saună, piscină exterioară, spa, masaj. Atunci când căutați cazare comodă și confortabilă în Kuala Lumpur, faceți din The Ritz-Carlton, Kuala Lumpur casa dumneavoastră de departe de casă.
Copiii și paturile suplimentare
Toți copiii sunt bineveniți.
|Vârsta oaspetelui||Pat suplimentar|
Copii între 0 și 17 ani [inclusiv]
Şedere gratuită dacă sunt folosite paturile existente.
Paturile suplimentare pot fi solicitate direct de la locul de cazare; se pot percepe costuri adiționale
Oaspeții de 18 ani sau mai mari sunt considerați adulți
Paturile suplimentare pot fi solicitate direct de la locul de cazare; se pot percepe costuri adiționale
Paturile suplimentare depind de tipul camerei alese de dumneavoastră. Pentru a afla mai multe detalii vă rugăm să adresați întrebări locului de cazare
The Ritz-Carlton, Kuala Lumpur
Afișare recenzii care menționează
Bad quality of staff and services. Including low quality of f&b too. Doesn’t seems like a 5 star hotel but we are paying for a 5 star rates. Very disappointing. However the room is spacious and nice.
Limited choices for breakfast ”
Overall was a great stay in Ritz. Friendly staff. They did an early check in but the only con was the breakfast. They had very very limited choices of food for the amount we pay for this 5 star hotel. It was more to 3 star range. The only thing disappointed me.
Location good but could be better if the price can lower a bit.”
Love the white marble concept bathroom, pillow bit too soft n flat when lying down, saw two flies in my room. It could be better if they lower the price a bit, somehow is not worth the price for a 5* hotel.
Ritz Carlton is such an exceptional hotel, and i've tried hotels around the area like Marriott, Millennium and Dorsett. I think the service here exceeds all the other hotels i've stayed in, in the Pavilion / Bukit Bintang area.
Been here few times but this time round disappointing”
Service was as usual but a few disappointing glitches that really spoils my impression of Ritz: 1) put me in a room at the end of the corridor when I wanted a room near the lift lobby 2) ordered seafood aglio olio and the pasta stinks as the tiger prawns were not fresh - and this can still pass the chef!?!? 3) on the 2nd night aircon leaked gas and I gotta change room. Overall, not a pleasant stay.
Nice Hotel & Good location to stay”
The Hotel is just walking distance to Pavilion, Bukit Bintang, surrounded by many local food. Hotel is Nice, the bed is comfortable, but I think for Ritz Carlton the twin bed is so small, staff is helpful, food is perfect.
The hotel is as expected for a RC in terms of location, facility and finish. The butler service that comes as part of the club package is amazing and well worth the upgrade. From the pressing service to the shoe shine to the assistance arranging transport it was seamless and spoke to the next tier level of service that you may expect from a club level access at a RC. That said the club facilities themselves and the night staff leave a lot to be desired. The club lounge is dated and basic, the staff undertrained and the area is lacking personality and atmosphere. I personal also had communication issues with the staff in English.
Comfort n cozy”
Its definitely worth the money. Room is cozy and spacious. The only thing was that i didn’t know the housekeeping will come clean the room twice a day. I went out at 7pm for wuick dinner n left all my belongings in the room including my wallet with cash n credit cards all inside. Nothing missing tho but my worries was my credit cards were in my wallet. Im just worried what if my cards info was taken (someone can just take pic front n back). But i really hope not. Well, just my worries, nothing more.
Smelly and stained carpets”
We booked the 2 bedroom suite, the room smelled and carpet has many stains. We requested change of room but it was the same kind of conditions. Then we suggested to downgrade to smaller rooms at the newer wing. They didn’t apologise or compensate in any other ways and took more than an hour to settle the process. Hotel need to upgrade its room and train the check in counter staff.
Very spacious 2-room suite with great location”
Overall very satisfy with the stay and had a great high tea session at The Lobby Lounge.
Located at the heart of bukit bintang. Great for shopping and dining experince. Hotel was 10/10 .
Epitome of service excellence”
I have stayed in Ritz-Carlton properties several times and as expected service was beyond compare. From the smooth, efficient and hassle-free check in to the quick and friendly checkout, was the recipient of wonderful service delivery. I had a little challenge with the construction noise coming from the building across the street (clearly not Ritz-Carlton's fault) but it was expeditiously taken care of by the night manager. Noteworthy are the following associates who made my stay more than comfortable: Stephano of guest services who showed me the way around the property and brought me to my room, Sobree of Housekeeping- always with a ready smile and offer to help and most especially Tanzie whose efforts at service recovery is commendable at the very least. Those who teach customer service (like I do) should make Tanzie's caring and friendly approach a benchmark in the industry. I left the property with a big smile on my face. I shall see you again, Ritz-Carlton!
Well Maintained, Complimentary Breakfast, Celebrity SightingS.. a real treat! ”
As to be expected from a top class hotel, although I felt room service took too long always. Over an hour. Food was highly palatable by local standards. Rooms (we had an adjoining one bedrm and twin room) were of a decent size when combined, clean, comfortable and inviting. Service staff were friendly and helpful, well trained in their fields.
Stunning Hotel in the heart of KL ”
We booked a two bedroomed Suite at the Ritz just after Christmas. It is a beautifully designed hotel in the heart of the Golden Triangle in KL. Overall had a lovely experience, staff were very attentive and the service was exceptional. Only disappointment was the long queue for breakfast (we ate over the road at the Pavilion in the end) and the smell of smoke in the room from previous guests. The staff did all they could to make our stay comfortable but it is hard to get rid of stale smoke smells.
Renovated hotel in a good location”
Stayed here a few times many years ago, decided to try it again. It has been renovated and the quality improved. The staff have gotten more attentive and anticipate your needs. The stay here was enjoyable and would recommends others to stay here too.
Arrived here for one of our honeymoon destinations and a guy named Jason served us. He was so nice and went out of his way to make our stay extra special. Had heaps of freebies thrown our way due to us being honeymooners was awesome. The location was the best there's a lot of different shopping malls in the one area. Night life is good and even the bell boys were amazing gave us tips every time we went out. Definitely staying here again oozes out old school class :)
Nice room with attentive friendly staff”
The check in and out was super fast. The luggage was in my room in super fast too. The room was very nice. The gym was not stocked with all kinds of gear, but what it has was good quality and sufficient for me; the gym was frequently used but not too crowded and very clean. I really liked the two pools, it kept the crowds apart and had different opening times. Breakfast was good but not excellent like other Ritz hotels. The waiting time was non-existent so it maybe breakfast before meetings very convenient.
International luxurious hotel and really up to 5*”
Only two slight down points for this hotel. The first is small lobby n second is a bit far away ( just few minutes more) from famous shopping place pavilion ( compare to JW Marriot n westin. Others than that this is just another perfect 5 stars hotel.
I stayed only one night. It was my girl friend's birthday and I booked Ritz Carlton thinking that they are most likely to get something arranged for our late post midnight arrival without needing much explanation. And I was not disappointed! I called guest relations in the middle of the night before our arrival and basically just asked for a birthday cake to be in the room at arrival the next late evening - and the floor butler outdid himself preparing a really cute arrangemnt for us. Thanks for that! Besides that staff was generally very attentive giving the place a really personal feel - not something easy to expect in a large business hotel.
Luxury Hotel, Centrally Located, Comfotable Stay”
International 5-star hotel standard, expectations was high and it did not fail me. Having stayed at many international 5-star hotel chains, this probably ranks as one of the best. Comfortable bed, good quality linen, extremely spacious rooms and room layout/design was top-notch. Butler service was a nice touch. And they served iced fruit-infused tea while I was waiting to check-in. Was a little pricey, but paying for quality. Breakfast selection wasn't that fantastic though, but the other positive aspects of the hotel more than made up for it. good stay overall. Highly recommended.