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Robertson Hotel
J Miranda Avenue (located at the back of Villa Caceres Hotel, beside Metro Naga Water District and in front of the Post Office), Magsaysay, Naga City, Philippines, 4400 - See map
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Magsaysay part of Naga City, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Naga Airport. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.
Highlights
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.
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Facilities
Car park
Shuttle service
Free Wi-Fi in all rooms!
Front desk [24-hour]
Check-in/out [express]
Luggage storage
Cash withdrawal
Room service [24-hour]
Room upgraded to Villa Caceres”
I booked a single standard room in the Robertson hotel. Upon check-in, I was informed that my room was upgraded to a single standard room in Villa Caceres (the owner of both hotels is the same). Staff assisted me to the hotel transfer (hotels were just a few meters apart). The room in Villa Caceres was sulit for the price: very clean, bed was comfy, aircon cools the room fast, CR was also clean, complimentary toiletries were also complete. Room service was also superb. I ordered food for my room and it was delivered quickly. Hotel staff were very very nice. They greet you every time you pass by. Check-in and check-out also went smoothly. SKL, I booked the hotel for VP Leni's grand rally in Naga so there are a lot of guests in the hotel. Nevertheless, my stay was very pleasant. Will recommend both Robertson hotel and Villa Caceres to my family and friends.
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Dear Kristyl, Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. We are grateful for the wonderful things you have said about the hotel, your stay, our team, the dining experience, and the facilities offered. It is an absolute pleasure to see that you had an outstanding stay with us. We hope to have another opportunity to welcome you back soon. With warmest regards, Edlyn A. Eguia Reservations Yield Manager
Robertson experience”
The hotel was clean and elegant. Location was very strategic in most of the interesting hang out destinations in Naga. Less traffic than most of the busy streets but provides access to and from Magsaysay area. Staff are courteous and timely. However, the double standard rooms are somewhat smaller for a typical european guests. The rooms doesn’t provide noise reduction from the outside rather sometimes disturbing. Nevertheless, the experience provided the value for money.
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Hi Ms. Katherine, thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. With best regards, Hotel Management
Exceptional”
All the hotel staff were marvelous!! Very warm and welcoming. Very prompt on attending to my needs. Kudos to all of them from the security guards, front desk receptionist, housekeeping…I wish I remember all their names. There’s one I vividly remember coz she was the one who checked me in and it’s Samantha!!…You definitely love and work hard coz I see you every day for the 2 weeks I’ve stayed there. She definitely needs a promotion! very kind and professional. I will definitely stay here again when I visit my family again. Thank you so much for the great service
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Dear Anne, First of all, we would like to thank you for your nice words about our hotel and for taking the time to leave a review here! We are more than happy to see that you enjoyed your stay with us and we hope to see you here again soon. We will also share your remark with our staff and wish you all the best! With warmest regards, Edlyn A. Eguia Reservations Yield Manager
One of the best Hotels”
No BS. Robertson Hotel is one of the beat hotels in Naga City at a very affordable rate. Staff were approachable and accommodating. The rooms were clean. They didn’t charge also for a lot of extra bottled water unlike from the other hotels. Will definitely book again soon.
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Dear Apple, Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. We are grateful for the wonderful things you have said about the hotel, your stay, our team, and the facilities offered. It is an absolute pleasure to see that you had an outstanding stay with us. We hope to have another opportunity to welcome you back soon. With warmest regards, Edlyn A. Eguia Reservations Yield Manager
Feels like home”
The staff are very attentive and accommodating, from the security team, receptionists to the housekeeping and food service personnel. I love that there are 4 separate pools that are interconnected which allows for you to still have some privacy and enjoy amenities. Location is near a lot of good eating places. I love staying here every time.
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Dear Blessile, Thank you for choosing our hotel and for taking the time to share your lovely detailed feedback with us. I am very delighted to hear about your raving experience and it is heartwarming to also hear that we exceeded your expectations. Above all, I am very pleased to note your satisfaction with our team and I will ensure that your kind comments are conveyed to them. We hope to welcome you back again soon and to have the chance to make your stay unforgettable once again! With best regards, Edlyn A. Eguia Reservations Yield Manager
excellent for my needs”
went to Naga for wake/funeral. just needed a place to sleep. excellent place. its clean. relatively new. got all the essentials. i'll definitely go back as necessary
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Hi Mr. Mark, thank you for choosing our Hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, our hotel aims to provide a truly unique experience and your comfort is our priority and we are always ready to go for an extra mile service. We look forward to welcoming you back to our hotel in the future. With best regards, Hotel Management
Get bigger room if travelling with kids”
Double room is just for two adults but the price is very good and the place is clean. Highly recommended
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Dear Anne, Thank you for choosing our hotel and for taking the time to share with us this raving review. I am thoroughly delighted to hear that you had a great time during your stay. Please be assured that your kind comments will be shared with all and I am certain this will be highly appreciated by everyone. With best regards, Edlyn A. Eguia Reservations Yield Manager
Worth the price!”
Very good experienced we had! The food is very nice and we enjoyed the events and promos. Location is also the best. Staff are very friendly.
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Dear Elaine, Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. We are grateful for the wonderful things you have said about the hotel, your stay, our team, the dining experience, and the facilities offered. It is an absolute pleasure to see that you had an outstanding stay with us. We hope to have another opportunity to welcome you back soon. With best regards, Edlyn A. Eguia Reservations Yield Manager
Robertson Hotel One Night Stay”
Very accommodating staff, clean room and great location! What can I ask for?
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Dear Jomari, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. With best regards, Edlyn A. Eguia Reservations Yield Manager
Very clean! Treated me very nicely!”
Beautiful room with very nice staffs!
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Hi Mr. Mark, thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. With best regards, Hotel Management
Thumbs up👍”
The son of the owner Mr. Roland was very accommodating and he personally checks what is missing on the buffet table when we were having breakfast. We checked in past midnight just to have a few hours of sleep before going to Sorsogon coz it was really a long trip from Manila. Traffic caught us in Tiaong Quezon and consumed most of our time. Breakfast was really good and I give a thumbs up. Will stay again Hope they continue the good service and affordable price. I didn’t have the chance to explore the hotel amenities since we only spent the night
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Dear Remedios, Thank you for choosing our Hotel and for taking the time to share your lovely detailed feedback with us. I am very delighted to hear about your raving experience and it is heartwarming to also hear that we exceeded your expectations. Above all, I am so very pleased to note your satisfaction with our team and I will ensure that your kind comments are conveyed to them. We hope to welcome you back again soon and to have the chance to make your stay unforgettable once again! With best regards, Edlyn A. Eguia Reservations Yield Manager
Exceptional”
We were upgraded to a room in Villa Caceres Hotel. Facilities were great! My kids were able to use the pool but with a discounted fee.
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Dear Edhilyn, Thank you so much for your very kind words, we are all delighted that you enjoyed your visit so much. We do try hard to make our guests feel at home and well taken care of, so it is very rewarding to know how much our guests enjoy themselves. We hope to be able to welcome you back very soon. With best regards, Edlyn A. Eguia Reservations Yield Manager
Clean and new rooms”
I like that they can accommodate an early check-in when there is a room available. I like that the beddings were clean and the CR was clean. I just find the studio room really small... But I like that it's clean and there is no foul smell in the corridors.
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Hi Ms. Mary, thank you for choosing our Hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, our hotel aims to provide a truly unique experience and your comfort is our priority and we are always ready to go for an extra mile service. We look forward to welcoming you back to our hotel in the future. With best regards, Hotel Management
Location is different”
The Hotel is currently not operational and we were advised to check in at Caceres Hotel which is located in the another block. I hope they sent us notif ahead of time.
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Dear Zai, Thank you for taking the time to give us feedback. We’re usually known for our customer service, please accept my sincere apology that we missed the mark here and I hope to be able to welcome you back soon. With warmest regards, Edlyn A. Eguia Reservations Yield Manager
Good Job”
Please continue all the positive practices, we really appreciate all of it and you might consider to include on your package the breakfast meals. Thanks.
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Hi Mr. Alnerto, thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. Rest assured your request will be raise to the management and might be consider in the future. We look forward to welcoming you back to our hotel in the future. Sincerely, Jay P. | Reservation Yield Manager
Exceptional”
The staffs are great. Very kind and helpful. The location is somewhat interior. What I like best in them is the very high speed internet, very clean facility and their rain shower.
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Dear Mr. Mark, Thank you for choosing our Hotel and for taking the time to share your lovely detailed feedback with us. I am very delighted to hear about your raving experience and it is heartwarming to also hear that we exceeded your expectations. Above all, I am so very pleased to note your satisfaction with our team and I will ensure that your kind comments are conveyed to them. We hope to welcome you back again soon and to have the chance to make your stay unforgettable once again! With best regards, Hotel Management
Got upgradef”
We checked in late and was upgraded to be checked in on their sister hotel, Villa Caceres which was just across the street. What a bargain! :)
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Dear Mark, Thank you for choosing our hotel and for taking the time to share your experience with us. I am very delighted to hear that you had a great experience with us and that you were pleased with the service we offer and provide. Please be assured that your kind comments will be conveyed to our team. We look forward to welcoming you back again soon! Best regards, Edlyn A. Eguia Reservations Yield Manager
Great place”
Location is ideal. Good service and clean rooms.
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Hi Franceis, thank you for choosing our Hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, our hotel aims to provide a truly unique experience and your comfort is our priority and we are always ready to go for an extra mile service. We look forward to welcoming you back to our hotel in the future. With best regards, Hotel Management
Exceptional”
had a relaxing stay here in robertson hotel. great value for money and can easily look for. will definitely go back for sure!
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Dear Carla, Thank you for taking the time to write a review and we are very pleased to hear that you enjoyed your stay at our Hotel. Please be assured that your review will be conveyed to the team and I am certain that your kind words will be highly appreciated. We look forward to welcoming you back soon! With warmest regards, Edlyn A. Eguia Reservations Yield Manager
Very nice place and value for money”
We will be staying here again. Perfect location for family especially with kids
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Hi Ms. Janette, thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. With best regards, Jay Parco Hotel Manager