Excellent
Location rating score
Roca Negra Hotel & Spa
9.2 rating for cleanliness
8.9 rating for service
8.6 facilities on premise
8.6 room quality and comfort
The breakfasts are really good as well and the swimming pool is great.
Michael | June 24, 2017
Good hotel at a great rate.
Michael | June 24, 2017
Airport transfer
Free Wi-Fi in all rooms!
Hot tub
Sauna
Steamroom
| Value for money | 8.8 |
| Location rating | 8.7 |
Rooms available at Roca Negra Hotel & Spa
- Room size: 43 m²/463 ft²
- Balcony/terrace
- 1 queen bed or 2 single bed...
- Room size: 43 m²/463 ft²
- 2 single beds or 1 queen be...
- Room size: 43 m²/463 ft²
- Balcony/terrace
- 2 single beds and 1 sofa be...
- Room size: 43 m²/463 ft²
- Balcony/terrace
- 2 single beds
- Room size: 57 m²/614 ft²
- 2 bathrooms
- 2 single beds & 2 single be...
- Room size: 43 m²/463 ft²
- Balcony/terrace
- 2 single beds and 1 sofa be...
- Room size: 43 m²/463 ft²
- Balcony/terrace
- 2 single beds
- Room size: 57 m²/614 ft²
- Balcony/terrace
- 1 queen bed
- Room size: 57 m²/614 ft²
- Balcony/terrace
- 1 sofa bed and 1 queen bed
- Room size: 57 m²/614 ft²
- Balcony/terrace
- 1 queen bed
Ideal for fun and relaxation, Roca Negra Hotel & Spa is located in the Agaete area of Gran Canaria. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.
At Roca Negra Hotel & Spa, the excellent service and superior facilities make for an unforgettable stay. For the comfort and convenience of guests, the hotel offers 24-hour room service, free Wi-Fi in all rooms, Wi-Fi in public areas, car park, room service.
Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, internet access – wireless, non smoking rooms, air conditioning, heating. The complete list of recreational facilities is available at the hotel, including hot tub, fitness center, sauna, spa, massage. Enjoy unparalleled services and a truly prestigious address at the Roca Negra Hotel & Spa.
Most talked about facilities
What they offer
Popular facilities
Languages spoken
- English
- German
- Spanish
- French
- Italian
Accessibility
- Elevator
- Facilities for disabled guests
- Wheelchair accessible
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Things to do, ways to relax
- Diving
- Horseback riding
- Squash court
- Fishing
- Hot tub
- Steamroom
- Fitness center
- Massage
- Swimming pool [outdoor]
- Garden
- Sauna
- Tours
- Hiking
- Spa
Cleanliness and safety
- First aid kit
- Protective screens in common areas
- Temperature check for guests and staff
- Hand sanitizer
- Safe dining setup
- Physical distancing of at least 1 meter
- Staff trained in safety protocol
Dining, drinking, and snacking
- Bar
- Restaurants
- Poolside bar
- Room service [24-hour]
Services and conveniences
- Concierge
- Front desk [24-hour]
- Safety deposit boxes
- Contactless check-in/out
- Laundry service
- Salon
- Daily housekeeping
- Luggage storage
- Smoking area
- Food delivery
- Pets allowed
Getting around
- Airport transfer
- Car park [charges apply]
- Bicycle rental
- Rental car
For the kids
- Family room
Available in all rooms
- Air conditioning
- Hair dryer
- Mini bar
- Balcony/terrace
- In-room safe box
- Non-smoking
- Desk
- Internet access – LAN
- Satellite/cable channels
- Free bottled water
- Internet access – wireless
- Shower
Food and dining
Restaurants on site
Property's guest policies
Children and extra beds
All children are welcome.
| Guest's age | Extra bed |
|---|---|
Infant 0-2 year(s) | Stay for free if using existing bedding. Baby cot/crib may be requested directly from the property. |
Children 3-12 year(s) | Stay for free if using existing bedding. Extra beds may be requested directly from the property; additional charges may apply |
Guests 13 years and older are considered as adults | Extra beds may be requested directly from the property; additional charges may apply |
Others
- When booking more than 5 rooms, different policies and additional supplements may apply.
Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.
Some helpful facts
Check-in/Check-out
Getting around
The property
 Roca Negra Hotel & Spa |  |   | Best value!  | |
| Dining | Breakfast available | Breakfast available | Kitchen | Kitchen |
| Guest rating | Excellent 24 reviews 8.7 Location 8.7 | Exceptional 1204 reviews 9.1 Location 9.1 | Excellent 382 reviews 8.8 Location 8.7 | Exceptional 323 reviews 9.4 Location 9.4 |
| Neighborhood | Agaete | Mogan | Mogan | San Bartolome de Tirajana |
Reviews of Roca Negra Hotel & Spa from real guests
Show reviews that mention
- Excellent location
Good!”
Excellent location, friendly staff, Delicious food, highly recommended!
Exceptional”
Good hotel at a great rate. Agaete is a little bit out of the way for some but if you prefer your holidays less noisy and more authentic then this could be worth considering. The breakfasts are really good as well and the swimming pool is great.
Great sea view”
Friendly staff at reception and restaurant. Spacious room with big balcony but furnishings a bit worn. Wifi ok. Good breakfast. At dinner, confusion over pricing as waiter's English was limited. Hotel location and most rooms with great sea views.
For the price it is the best hotel ever!”
Everything there is great. Room service would have been nice. The pool, the gardens and the neighbourhood is quite posh. Small irritations wifi was spotty and due to temporary circumstances had to leave our room physically to use our phones, but they said this would be over soon. There used to be pizzaria there and it seems that world has been kept ignorant of this fabulous retreat. Business seemed to be slow, but perhaps because they don't advertise the prices are so unbelievably low. Word of mouth and web reviews seem to be their major marketing strategy.
Beautifully situated hotel at the northwest coast ”
Be aware that the weather can be cold and windy in winter. With the right clothes still a recommendable time to visit.
Spectacular view and Excellent Service”
we enjoyed the large pool, easy stroll to puerto de las nieves, grand dining, quiet atmosphere.rooms were large and roomy, maintained beautifully. attentive staff at the front desk and the restaurant. claudio, the senior wait staff was especially kind and helpful. the half board option was very good value.
Quiet and relaxing high quality hotel”
The hotel was very high quality in terms of facilities and cleaning service. The room was more spacious than I thought and always super clean. The pool area was fresh even though at the time of our stay mostly quite windy. The location was highly relaxing and localish, and the views were fabulous. Not much tourism here, so this is the place to go to completely relax and escape busy city life. The breakfast was versatile and tasty, a great start of a day. The gym (free for guests) was new, fresh and small but versatile enough for a good exercise. The staff was mostly very helpful and nice, especially in the breakfast and the pool bar. The reception staff, however, was a bit shy and a customer needed to kind of lead the situation while dealing with them. Due to the relatively isolated location, there may not be much to do in town. In addition, if you don't enjoy local seafood, it might be hard to find a place to eat.
Nice hotel but very poor service”
New Hotel with nice views straight at the sea. The room service and the friendliness in the receptio area needs major improvement. Staff in restaurant and bar area is very friendly. Expect to pay extra for use of wellness area (Euros per person).
PREPARANDO NUESTRA BODA ”
Nos trataron con mucho cariño y en el hotel todo perfecto. Tranquilidad, gran desayuno y personal maravilloso.
Tranquila y genial”
un hotel muy muy bonito agradable y comodo”
de los mejores hoteles en los que e estado
Hotel encantador y buen servicio”
La llegada no es tan fácil como parece viendo las indicaciones de situación en google maps. Hay que tomar un desvío junto al cementerio en la primera rotonda al llegar a Agaete. La recepción tiene un parking cerrado al tráfico y obliga a buscar un sitio para dejar equipaje y pasar a recepción. Una vez solventado el problema de localización y llegada al hotel se empieza a disfrutar de las instalaciones y del entorno. Lo mejor las habitaciones junto a las piscinas y el Spa.
Hotel fantastico y servicio excelente”
el hotel está en uno de los mejores sitios de la isla. desde el hotel se puede disfrutar de las piscinas naturales de agaete. el hotel ha mejorado en servicio y el comedor en lo que se refiere al desayuno, es éste año mucho más completo. en definitiva, volveremos como siempre no solo nosotros sino un grupo grande de amigos, para celebrar la fiesta de la rama.
Mittelklassehotel”
ok
Mittelklassehotel”
Zimmer ok, etwas schlauchartig und sehr nüchtern eingerichtet, Essen (HP) gut, Pool etwas klein
Abgelegen, aber sauber und gepflegt”
Hotel ist etwas abseits vom Schuss, jedoch sauber und gepflegt. Personal gibt sich Mühe. Hatten nur Frühstück was aber für Spanien gut war. Umkreis eher ruhig und eingeschränkt. Ohne Mietwagen nicht zu empfehlen. Anlage war gepflegt und Zugang zum Hafen vorhanden.
Vriendelijk personeel maar geen aanrader!”
Het bed was zo ontzettend hard dat wij beide erg veel last van onze rug kregen, terwijl we daar normaal nooit last van hebben. Erg vervelend wakker worden dus! Alle kamers schenen het zelfde bed te hebben dus het enige wat ze ons aan konden bieden was dat het matras van het slaapbankje (sofabed) in onze kamer boven op ons matras werd gelegd. Het eten (ontbijt/diner) in het restaurant van het hotel was niet geweldig.
Mooi gelegen hotel met uistekende wellness”
Mooie en rustige ligging, puerto nuevo op wandel afstand(veel en lekkere vis restaurants) De kamers zijn ruim en hebben een mooi uitzicht op de oceaan.Het ontbijt buffet is ruim en gevarieerd. Ook het diner was steeds zeer lekker, 4 gangen menu voor 25€ (wij hadden kamer en ontbijt) De wellness is te betalen maar zeker de moeite waard. Wij hebben er een mooie week gehad. Als je niet graag in de toeristische steden zit is dit zeker te overwegen.
Agaeten paras hotelli”
hotellin henkilökunta on erittäin ystävällistä ja kielitaitoista. huone oli tilava ja siisti. alle 1-vuotiaan lapsen kanssa majoittautuminen oli kätevää. huoneessamme odotti vauvansänky, kuten oli sovittu. terassiltamme oli suora käynti uima-allasalueelle ja merinäköala. aamiainen oli runsas ja tunnelma kiireetön. hotellilta on reitti alas rantaan merivesialtaille ja siitä eteenpäin port de nievesin satamaan. portaita ei ollut, joten lastenrattaiden kanssa liikkuminen oli vaivatonta. maisemat ovat todella upeat. satamasta on lauttayhteys teneriffalle. lähin kauppa taisi olla spar melko lähellä satamaa. miinusta oli erittäin pieni kylpylä ja ettei sen käyttö kuulunut huonehintaan.
Perfekt för grov terräng/enduro cykling”
ôver förväntan!Super för avslappning och cykling. Lite sådär mat på retaurangen men helt klart ätbart.