8.7
Excellent
/10
(2,780 reviews)See what guests said
Food & Dining1
Breakfast1
See map
8.7

Excellent

Location rating score

Excellent location
Roca Negra Hotel & Spa
Double Standard Room Roca Negra Hotel & Spa
Interior view Roca Negra Hotel & Spa
Interior view Roca Negra Hotel & Spa
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Free Wi-Fi

Roca Negra Hotel & Spa

Alfred Kraus 42, Agaete, Gran Canaria, Spain, 35480 - See map
What guests are saying:Read all 2,780 reviews
Exceptional cleanliness
9.2 rating for cleanliness
Excellent service
8.9 rating for service
Excellent facilities on premise
8.6 facilities on premise
Excellent comfort
8.6 room quality and comfort

The breakfasts are really good as well and the swimming pool is great.

Michael | June 24, 2017

Good hotel at a great rate.

Michael | June 24, 2017

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Hot tub

  • Sauna

  • Steamroom

Value for money8.8
Location rating8.7

Rooms available at Roca Negra Hotel & Spa

Excellent
Room comfort & quality
8.6
Special Package - Double Room with Sea View
Special Package - Double Room with Sea View
...
  • Room size: 43 m²/463 ft²
  • Balcony/terrace
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Double Room with Spa Access
Double Room with Spa Access
...
  • Room size: 43 m²/463 ft²
  • 2 single beds or 1 queen be...
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Classic Triple Room with Sea View (3 Adults)
Classic Triple Room with Sea View (3 Adults)
...
  • Room size: 43 m²/463 ft²
  • Balcony/terrace
  • 2 single beds and 1 sofa be...
Enter dates to see prices
Classic Double Room with Sea View (1 Adult)
Classic Double Room with Sea View (1 Adult)
...
  • Room size: 43 m²/463 ft²
  • Balcony/terrace
  • 2 single beds
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Family Suite (4 Adults)
Family Suite (4 Adults)
...
  • Room size: 57 m²/614 ft²
  • 2 bathrooms
  • 2 single beds & 2 single be...
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Classic Double Room with Sea View (2 Adults + 1 Child)
Classic Double Room with Sea View (2 Adults + 1 Child)
...
  • Room size: 43 m²/463 ft²
  • Balcony/terrace
  • 2 single beds and 1 sofa be...
Enter dates to see prices
Classic Double Room with Sea View (2 Adults)
Classic Double Room with Sea View (2 Adults)
...
  • Room size: 43 m²/463 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
Junior Suite (2 Adults)
Junior Suite (2 Adults)
...
  • Room size: 57 m²/614 ft²
  • Balcony/terrace
  • 1 queen bed
Enter dates to see prices
Junior Suite (2 Adults + 1 Child)
Junior Suite (2 Adults + 1 Child)
...
  • Room size: 57 m²/614 ft²
  • Balcony/terrace
  • 1 sofa bed and 1 queen bed
Enter dates to see prices
Junior Suite (1 Adult)
Junior Suite (1 Adult)
...
  • Room size: 57 m²/614 ft²
  • Balcony/terrace
  • 1 queen bed
Enter dates to see prices
Property ranking|Compared to 3,535 Gran Canaria properties
See all rankings
Value for money score
8.8/10
Location score
8.5/10
Service score
9.0/10
Cleanliness score
9.2/10
Better than
99
%
of Gran Canaria properties
Better than
99
%
of Gran Canaria properties
Better than
99
%
of Gran Canaria properties
Better than
99
%
of Gran Canaria properties
Up to 30% off with Agoda Insider Deals!

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Overall rating:
8.7
Excellent
24 reviews
Cleanliness
9.2
Facilities
8.6
Location
8.7
Read all reviews >
More about Roca Negra Hotel & Spa

More about Roca Negra Hotel & Spa

Ideal for fun and relaxation, Roca Negra Hotel & Spa is located in the Agaete area of Gran Canaria. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.

At Roca Negra Hotel & Spa, the excellent service and superior facilities make for an unforgettable stay. For the comfort and convenience of guests, the hotel offers 24-hour room service, free Wi-Fi in all rooms, Wi-Fi in public areas, car park, room service.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, internet access – wireless, non smoking rooms, air conditioning, heating. The complete list of recreational facilities is available at the hotel, including hot tub, fitness center, sauna, spa, massage. Enjoy unparalleled services and a truly prestigious address at the Roca Negra Hotel & Spa.

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Most talked about facilities

Breakfast
1 mention
Swimming Pool
1 mention
View
1 mention

What they offer

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Food and dining

Restaurants on site

El Juncal
Cuisine:International, Local
Menu:A-la-carte
Rock Top Sky Bar
Cuisine:International, Local
Menu:Buffet

Property's guest policies

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Some helpful facts

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Reviews of Roca Negra Hotel & Spa from real guests

Provided by verified guests of Agoda
Agoda Reviews (24)Booking.com Reviews (2756)
8.7
/
10
Cleanliness9.2
Facilities8.6
Location8.7
Room comfort and quality8.6
Service8.9
Value for money8.8
High score for Gran Canaria
Rating
9+ Exceptional (7)
8-9 Excellent (9)
7-8 Very Good (3)
6-7 Good (1)
<6 Below Expectation (2)
Time of the year
Mar - May (4)
Jun - Aug (4)
Sep - Nov (9)
Dec - Feb (5)
All guests (24)
All languages

Show reviews that mention 

Showing 22 verified guest comments
12
10.0
Exceptional
Shammi from United Kingdom
Solo traveler
Classic Double Room with Sea View (2 Adults)
Stayed 7 nights in November 2020

Good!”

Excellent location, friendly staff, Delicious food, highly recommended!

Reviewed December 04, 2020
9.2
Exceptional
Michael from Ireland
Couple
Classic Double or Twin Room (2 adults)
Stayed 2 nights in June 2017

Exceptional”

Good hotel at a great rate. Agaete is a little bit out of the way for some but if you prefer your holidays less noisy and more authentic then this could be worth considering. The breakfasts are really good as well and the swimming pool is great.

Reviewed June 24, 2017
7.0
Very good
Yi from Australia
Couple
Double Standard Room
Stayed 1 night in January 2016

Great sea view”

great sea view, friendly staff

Friendly staff at reception and restaurant. Spacious room with big balcony but furnishings a bit worn. Wifi ok. Good breakfast. At dinner, confusion over pricing as waiter's English was limited. Hotel location and most rooms with great sea views.

Reviewed January 13, 2016
9.7
Exceptional
John from Finland
Business traveler
Double Standard Room
Stayed 3 nights in October 2014

For the price it is the best hotel ever!”

location, 'classiness' and the staff

Everything there is great. Room service would have been nice. The pool, the gardens and the neighbourhood is quite posh. Small irritations wifi was spotty and due to temporary circumstances had to leave our room physically to use our phones, but they said this would be over soon. There used to be pizzaria there and it seems that world has been kept ignorant of this fabulous retreat. Business seemed to be slow, but perhaps because they don't advertise the prices are so unbelievably low. Word of mouth and web reviews seem to be their major marketing strategy.

Reviewed October 22, 2014
9.0
Exceptional
Britt-Inger from Sweden
Couple
Double Superior Room
Stayed 2 nights in January 2014

Beautifully situated hotel at the northwest coast ”

Hotel situated at the beautiful northwest coast. Nice and serviceminded personell both at hotel and spa

Be aware that the weather can be cold and windy in winter. With the right clothes still a recommendable time to visit.

Reviewed January 28, 2014
10.0
Exceptional
George from United States
Couple
Double Standard Room
Stayed 5 nights in March 2012

Spectacular view and Excellent Service”

Perched on a cliff overlooking the Atlantic Ocean, excellent restaurant and staff

we enjoyed the large pool, easy stroll to puerto de las nieves, grand dining, quiet atmosphere.rooms were large and roomy, maintained beautifully. attentive staff at the front desk and the restaurant. claudio, the senior wait staff was especially kind and helpful. the half board option was very good value.

Reviewed March 16, 2012
9.0
Exceptional
Juha from Finland
Couple
Double Standard Room
Stayed 5 nights in February 2012

Quiet and relaxing high quality hotel”

High quality facilities, friendly and polite staff, versatile and delicious breakfast, nice fresh gym

The hotel was very high quality in terms of facilities and cleaning service. The room was more spacious than I thought and always super clean. The pool area was fresh even though at the time of our stay mostly quite windy. The location was highly relaxing and localish, and the views were fabulous. Not much tourism here, so this is the place to go to completely relax and escape busy city life. The breakfast was versatile and tasty, a great start of a day. The gym (free for guests) was new, fresh and small but versatile enough for a good exercise. The staff was mostly very helpful and nice, especially in the breakfast and the pool bar. The reception staff, however, was a bit shy and a customer needed to kind of lead the situation while dealing with them. Due to the relatively isolated location, there may not be much to do in town. In addition, if you don't enjoy local seafood, it might be hard to find a place to eat.

Reviewed February 19, 2012
5.3
Andreas from Germany
Couple
Double Standard Room
Stayed 5 nights in November 2011

Nice hotel but very poor service”

Poor Service

New Hotel with nice views straight at the sea. The room service and the friendliness in the receptio area needs major improvement. Staff in restaurant and bar area is very friendly. Expect to pay extra for use of wellness area (Euros per person).

Reviewed November 15, 2011
10.0
Exceptional
FRANCISCO from Spain
Couple
Double Standard Room
Stayed 2 nights in September 2016

PREPARANDO NUESTRA BODA ”

Nos trataron con mucho cariño y en el hotel todo perfecto. Tranquilidad, gran desayuno y personal maravilloso.

Reviewed September 15, 2016
8.7
Excellent
David from Spain
Couple
Double Standard Room
Stayed 3 nights in May 2013

Tranquila y genial”

instalaciones, vistas al mar, habitación grande
Reviewed June 12, 2013
8.7
Excellent
noelia from Spain
Couple
Double Standard Room
Stayed 1 night in May 2013

un hotel muy muy bonito agradable y comodo”

la atención al cliente el spa y la piscina

de los mejores hoteles en los que e estado

Reviewed June 05, 2013
8.7
Excellent
FRANCISCO from Spain
Couple
Double Standard Room
Stayed 2 nights in September 2012

Hotel encantador y buen servicio”

Piscinas y Spa, comidas y relax

La llegada no es tan fácil como parece viendo las indicaciones de situación en google maps. Hay que tomar un desvío junto al cementerio en la primera rotonda al llegar a Agaete. La recepción tiene un parking cerrado al tráfico y obliga a buscar un sitio para dejar equipaje y pasar a recepción. Una vez solventado el problema de localización y llegada al hotel se empieza a disfrutar de las instalaciones y del entorno. Lo mejor las habitaciones junto a las piscinas y el Spa.

Reviewed September 23, 2012
9.0
Exceptional
FERNANDO from Spain
Couple
Double Standard Room
Stayed 3 nights in August 2011

Hotel fantastico y servicio excelente”

Tranquilidad, paisaje, clima

el hotel está en uno de los mejores sitios de la isla. desde el hotel se puede disfrutar de las piscinas naturales de agaete. el hotel ha mejorado en servicio y el comedor en lo que se refiere al desayuno, es éste año mucho más completo. en definitiva, volveremos como siempre no solo nosotros sino un grupo grande de amigos, para celebrar la fiesta de la rama.

Reviewed August 15, 2011
8.0
Excellent
Christian from Thailand
Solo traveler
Classic Double Room (1 Adult)
Stayed 2 nights in August 2020

Mittelklassehotel”

ok

Reviewed September 01, 2020
8.0
Excellent
Christian from Thailand
Solo traveler
Classic Double Room (1 Adult)
Stayed 2 nights in August 2020

Mittelklassehotel”

Zimmer ok, etwas schlauchartig und sehr nüchtern eingerichtet, Essen (HP) gut, Pool etwas klein

Reviewed September 01, 2020
8.0
Excellent
Sven from Germany
Couple
Double Superior Room
Stayed 6 nights in September 2016

Abgelegen, aber sauber und gepflegt”

Hotel ist etwas abseits vom Schuss, jedoch sauber und gepflegt. Personal gibt sich Mühe. Hatten nur Frühstück was aber für Spanien gut war. Umkreis eher ruhig und eingeschränkt. Ohne Mietwagen nicht zu empfehlen. Anlage war gepflegt und Zugang zum Hafen vorhanden.

Reviewed October 10, 2016
6.0
Mattijs from Netherlands
Couple
Double Standard Room
Stayed 5 nights in December 2012

Vriendelijk personeel maar geen aanrader!”

Heerlijk rustige omgeving, vriendelijk personeel, en gezellige poolbar.

Het bed was zo ontzettend hard dat wij beide erg veel last van onze rug kregen, terwijl we daar normaal nooit last van hebben. Erg vervelend wakker worden dus! Alle kamers schenen het zelfde bed te hebben dus het enige wat ze ons aan konden bieden was dat het matras van het slaapbankje (sofabed) in onze kamer boven op ons matras werd gelegd. Het eten (ontbijt/diner) in het restaurant van het hotel was niet geweldig.

Reviewed January 07, 2013
8.7
Excellent
Bart from Belgium
Couple
Double Standard Room
Stayed 7 nights in February 2012

Mooi gelegen hotel met uistekende wellness”

uitzicht, wellness

Mooie en rustige ligging, puerto nuevo op wandel afstand(veel en lekkere vis restaurants) De kamers zijn ruim en hebben een mooi uitzicht op de oceaan.Het ontbijt buffet is ruim en gevarieerd. Ook het diner was steeds zeer lekker, 4 gangen menu voor 25€ (wij hadden kamer en ontbijt) De wellness is te betalen maar zeker de moeite waard. Wij hebben er een mooie week gehad. Als je niet graag in de toeristische steden zit is dit zeker te overwegen.

Reviewed March 04, 2012
8.7
Excellent
Satu from Finland
Family with young children
Double Standard Room
Stayed 5 nights in November 2011

Agaeten paras hotelli”

Upea merinäköala

hotellin henkilökunta on erittäin ystävällistä ja kielitaitoista. huone oli tilava ja siisti. alle 1-vuotiaan lapsen kanssa majoittautuminen oli kätevää. huoneessamme odotti vauvansänky, kuten oli sovittu. terassiltamme oli suora käynti uima-allasalueelle ja merinäköala. aamiainen oli runsas ja tunnelma kiireetön. hotellilta on reitti alas rantaan merivesialtaille ja siitä eteenpäin port de nievesin satamaan. portaita ei ollut, joten lastenrattaiden kanssa liikkuminen oli vaivatonta. maisemat ovat todella upeat. satamasta on lauttayhteys teneriffalle. lähin kauppa taisi olla spar melko lähellä satamaa. miinusta oli erittäin pieni kylpylä ja ettei sen käyttö kuulunut huonehintaan.

Reviewed November 20, 2011
8.3
Excellent
Mattias from Sweden
Couple
Double Standard Room
Stayed 7 nights in March 2013

Perfekt för grov terräng/enduro cykling”

Nära hav, cykling och långt bort från dom vidiriga turistställena som Playa Ingles mm

ôver förväntan!Super för avslappning och cykling. Lite sådär mat på retaurangen men helt klart ätbart.

Reviewed March 19, 2013
12
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