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Rocana Hotel
Deluxe King - Guestroom, Rocana Hotel in Kuantan
Rocana Hotel
Rocana Hotel
Buffet, Rocana Hotel in Kuantan
Buffet, Rocana Hotel in Kuantan
Exterior view, Rocana Hotel in Kuantan

Removed from saved list

8.2

Excellent

5,479 reviews

5,479 reviews

Housekeeping216
Breakfast110
Shops58
See map
See map

8.8

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Kuantan City Mall
60 m
Jaya Grocer
150 m
Berjaya Megamall
200 m
Berjaya Magamall
240 m
Kompleks Belia dan Sukan Pahang
270 m
Popular landmarks
Taman Esplanade
800 m
Masjid Sultan Ahmad Shah
1.5 km
Bukit Pelindung Recreational Forest
3.6 km
Teluk Cempedak Beach
4.8 km
Sungai Pandan Waterfall
20.5 km
Closest landmarks
Kuantan Medical Centre Sdn Bhd
340 m
Chan Cheng Hoong Dr
370 m
Gereja Aphipany Anglican
410 m
Pusat Rawatan Keluarga Muip Sdn Bhd
440 m
Kolej Olympia
570 m

Rocana Hotel

B2-B10, Lorong Tun Ismail 8, Sri Dagangan II, Kuantan City, Kuantan, Malaysia, 25000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Kuantan City, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Teluk Cempedak Beach. This 3-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Hygiene Plus

Located in heart of Kuantan

Check-in [24-hour]

Airport transfer

Excellent breakfast

Facilities

Airport transfer

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Breakfast [buffet]

Coffee shop

This property is in high demand!

6 travelers have booked today.

Value for money8.2
Location rating8.8
Nearest airportSultan Haji Ahmad Shah Airport (KUA)
Distance to airport13.2 km

Rooms available at Rocana Hotel

Very good
Room comfort & quality

8

Superior Twin - Non-Smoking
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Superior - Double
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
Triple Non Smoking
...
  • Room size: 27 m²/291 ft²
  • City view
  • 3 single beds
Enter dates to see prices
Deluxe King
...
  • Room size: 37 m²/398 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Superior Hollywood Twin Room - Non-Smoking
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Room
...
  • Room size: 35 m²/377 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Superior Room
...
  • Room size: 28 m²/301 ft²
  • Shower
  • 2 single beds or 1 king bed
Enter dates to see prices
Standard Room
...
  • Room size: 24 m²/258 ft²
  • Shower
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Suite
...
  • Room size: 45 m²/484 ft²
  • 1 king bed
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
Enter dates to see prices

Frequently asked questions

Is car parking available at Rocana Hotel?

Rocana Hotel offers car park onsite with charges applied for guests with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What public parks are nearby Rocana Hotel?

While staying at Rocana Hotel, cherish your morning or evening walk at nearby park which include Padang MPK 1, Laman Teruntum, and mini park.

At what time of the year is Rocana Hotel most popular?

Rocana Hotel's most popular month where verified guests have stayed the most is in December.

What was the average room rate for Rocana Hotel been in the past month?

The typical room rate for Rocana Hotel in the past month is 178.35 MYR, compared to city's average of 157.83 MYR.

What is the typical rating that verified Couples' have given to Rocana Hotel?

Verified couple travelers that have stayed at this property have given Rocana Hotel an average rating of 8.3. You can look up on more descriptive customer critiques, and feedback by filtering for a specific type of verified guest travelers down in the review section.

What is the typical rating that past Families with older children have given to Rocana Hotel?

Past families with older children that have stayed at this property have given Rocana Hotel an average rating of 8.4. You can look up more in depth customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What do local visitors think about Rocana Hotel?

Verified local visitors that have stayed at this property have given Rocana Hotel an average rating of 8.8. You can look up on more descriptive customer evaluations, and remarks for this property down in the review section.

What restaurants are nearby Rocana Hotel?

Rocana Hotel’s local neighborhood is Kuantan City which comprises of popular restaurants such as Zam Zam Arabic Restaurant, Dallah Restaurant, and De Garden.

What is the closest airport to Rocana Hotel?

The closest airport to Rocana Hotel is Sultan Haji Ahmad Shah Airport, 13.0 km away.

Is breakfast offered at Rocana Hotel?

Wake up to a fantastic buffet and � la carte breakfast at Rocana Hotel. Travelers can enjoy breakfast offered with an additional charge of 30 MYR for adults and 15 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the resort.

What people love about Rocana Hotel

  • 7.2

    Very good
    Cleanliness

    "Nice and clean."

    Muhammad

    |

    October 6, 2023

  • 7.6

    Very good
    Cleanliness

    "the location is good and room is clean and wide enough."

    WINNIE

    |

    October 2, 2023

  • 10

    Exceptional
    Location

    "Close to amenities."

    Zahari

    |

    September 20, 2023

Property ranking|Compared to 948 Kuantan properties
See all rankings
Room comfort score
8/10
Room size
30 sqm.
Location score
8.8/10
Couples review score
8.4/10
Better than
99
%
of Kuantan properties
Bigger than
95
%
of Kuantan properties
Better than
87
%
of Kuantan properties
Better than
87
%
of Kuantan properties
Overall rating:

8.2

Excellent
5,479 reviews
Cleanliness
8.4
Facilities
7.7
Location
8.8
Read all reviews >
What travelers say they love:
Room is spacious, breakfast is delicious!
Nisa from Malaysia
Family with older children
More about Rocana Hotel

More about Rocana Hotel

Experience Comfort and Convenience at Rocana Hotel in Kuantan

Rocana Hotel in Kuantan offers a range of facilities to ensure a comfortable and convenient stay for its guests. The hotel features a coffee shop, restaurant, and room service, providing guests with a variety of dining options. Safety deposit boxes, express check-in/check-out, and luggage storage are available for guests' peace of mind. The hotel also provides airport transfer, taxi service, and car park onsite (charges applied) for guests' convenience. Each room is equipped with air conditioning, a hair dryer, television, satellite/cable TV, refrigerator, and free Wi-Fi. Guests can also enjoy Wi-Fi in public areas and daily housekeeping. For guests who prefer a designated smoking area, the hotel has got you covered. The halal restaurant and breakfast buffet cater to guests' dietary needs. Dry cleaning services are also available for guests who need it.

Variety of Room Types at Rocana Hotel

Rocana Hotel in Kuantan, Malaysia offers a range of room types to suit the needs of all guests. The Deluxe King room spans over 37 square meters and features a comfortable king bed, while the Superior - Double room covers 30 square meters and comes with a double bed. The Superior Hollywood Twin Room - Non-Smoking is perfect for friends or family traveling together, with two single beds spread over 27 square meters. The Superior Twin - Non-Smoking also offers two single beds and covers 27 square meters. For larger groups, the Triple Non-Smoking room spans over 27 square meters and comes with three single beds. Whatever your preference, Rocana Hotel has a room type to suit your needs.

Discover the Best of Kuantan at Rocana Hotel

Rocana Hotel is surrounded by some of the best landmarks and attractions in Kuantan, Malaysia. Guests can explore the nearby East Coast Mall and Berjaya Megamall for a premier shopping experience. Masjid Sultan Ahmad Shah, a stunning mosque, is also located nearby and offers a glimpse into the local culture and architecture. For those who enjoy outdoor activities, Taman Esplanade and Tanjung Harapan are perfect destinations for a relaxing walk or picnic. And for a unique shopping experience, guests can visit Gio Mall and Kuantan Parade. With so many options to choose from, Rocana Hotel is the perfect base for exploring all that Kuantan has to offer.

Unforgettable Stay with Friendly Staff and Clean Rooms

Rocana Hotel in Kuantan, Malaysia has received rave reviews from its happy guests. Visitors have praised the hotel's friendly staff, who are always willing to help and make their stay as comfortable as possible. The rooms are clean, spacious and comfortable, providing a perfect retreat after a long day of exploring. Guests have also commended the hotel's delicious breakfast, which offers a wide variety of options to suit all tastes. The hotel's location is also a big plus, as it provides easy access to the city's main attractions. With such high-quality service and amenities, it's no wonder that guests are already planning their next stay at Rocana Hotel. Book now for an unforgettable experience!

Experience Comfortable and Convenient Accommodations at Rocana Hotel in Kuantan

Rocana Hotel in Kuantan, Malaysia has received an impressive overall rating of 8.2 from satisfied customers. With a high score of 8.4 for cleanliness and 8.8 for location, guests can expect a comfortable and convenient stay. The hotel's staff performance also received a commendable rating of 8.3, ensuring that guests are well taken care of during their stay. While the food and dining facilities received a modest score of 6.6, the hotel's value for money and overall comfort were highly rated at 8.2 and 8.0 respectively. With these positive customer reviews, Rocana Hotel is a top choice for travelers looking for a comfortable and convenient stay in Kuantan.

Show less

Amenities and facilities

Very good
Facilities

7.7

Most talked about facilities

Breakfast

159 mentions

Housekeeping

124 mentions

Food & Dining

30 mentions

Car Park

28 mentions

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Breakfast [buffet]
  • Breakfast service
  • Coffee shop
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Wake-up service
  • Wi-Fi [free]

Location

B2-B10, Lorong Tun Ismail 8, Sri Dagangan II, Kuantan City, Kuantan, Malaysia, 25000
Excellent
Location

8.8

Airports
  • Sultan Haji Ahmad Shah Airport (KUA)
    13.2 km 26 min drive
  • Kerteh Airport (KTE)
    81.3 km
Public transportation
  • Terminal Sentral Kuantan Bus Station
    5.2 km
Hospital or clinic
  • Kuantan Medical Centre Sdn Bhd
    340 m
Shopping
  • East Coast Mall
    330 m
Convenience store
  • 7 Eleven
    180 m
Cash withdrawal
  • ATM
    130 m

What's nearby

Popular landmarks
  • Berjaya Megamall
    200 m
  • East Coast Mall
    330 m
  • Taman Esplanade
    800 m
  • Masjid Sultan Ahmad Shah
    1.5 km
  • Bukit Pelindung Recreational Forest
    3.6 km
  • Teluk Cempedak Beach
    4.8 km
  • Sungai Pandan Waterfall
    20.5 km
  • Bukit Gambang Waterpark Resort
    32.9 km
Nearby landmarks
  • Kuantan City Mall
    60 m
  • Jaya Grocer
    150 m
  • Berjaya Megamall
    200 m
  • Berjaya Magamall
    240 m
  • Kompleks Belia dan Sukan Pahang
    270 m
  • Aeon BIG
    300 m
  • East Coast Mall
    330 m
  • Kompleks Belia dan Sukan
    340 m
  • Kuantan Medical Centre Sdn Bhd
    340 m
  • Gio Mall
    340 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • This is a strictly non-smoking property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Travel time to airport (minutes)24
Extras
  • Breakfast charge (unless included in room price)30 MYR
The property
  • Non-smoking rooms/floorsYes
  • Number of floors6
  • Number of restaurants1
  • Number of rooms 87
  • Year property opened2012

Property announcements

Guests are required to pay Cukai Kelestarian (Sustainability Tax) of MYR 3.00 per room per night, as required by the Pahang State Government. This amount is not included in the room rate and will be paid directly to the hotel.

Reviews of Rocana Hotel from real guests

Provided by verified guests of Agoda
8.2
Cleanliness8.4
Facilities7.7
Location8.8
Room comfort and quality8.0
Service8.3
Value for money8.2
High score for Kuantan
Rating
9+ Exceptional (549)
8-9 Excellent (261)
7-8 Very Good (529)
6-7 Good (186)
<6 Below Expectation (192)
Time of the year
Mar - May (400)
Jun - Aug (456)
Sep - Nov (463)
Dec - Feb (398)

Show reviews that mention 

Showing 1,717 verified guest comments
12345
10.0
Exceptional
NABIHAH from Malaysia
Solo traveler
Superior Double or Twin Room
Stayed 2 nights in October 2022

Worth the money.”

The location is great, there are 3 malls within walking distance. The room were clean and spacious. Although, it would be great if 'sejadah' were provided in the rooms, in case for Muslim costumer. But overall facilities were awesome. The staffs were friendly. A lot of services offered. Breakfast included and the food were great. Overall, a great experience staying there.

Reviewed November 06, 2022

See room deals

10.0
Exceptional
Fiona from Malaysia
Couple
Superior Hollywood Twin Room - Non-Smoking
Stayed 1 night in January 2023

Good location ”

Stayed for 1 night. The room very spacious, clean and most of all we like that it's a walking distance to Kuantan City Mall. Riverside was a good location for tourists

Reviewed January 27, 2023

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10.0
Exceptional
Tee from Malaysia
Solo traveler
Superior - Double
Stayed 4 nights in December 2022

Exceptional”

This hotel very near shopping mall. Around this hotel also many restaurant. Room is clean and huge as well.

Reviewed April 20, 2023

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9.6
Exceptional
Pei from Malaysia
Family with teens
Triple Non Smoking
Stayed 3 nights in September 2022

Good location”

The location of the hotel is at the city center. The reserved parking lots are most of the time full. Yet, there are a lot of parking lots (require parking tickets) are available. The staffs are friendly. The check in process was smooth. The room is clean.

Reviewed April 19, 2023

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10.0
Exceptional
Miss from Malaysia
Business traveler
Superior - Double
Stayed 2 nights in October 2022

Suitable for business traveller”

Strategic location in Kuantan town, clean room, equipped with mini refrigerator and hair dryer. Can request prayer mat, iron and the board. The hotel is away from noise and heavy traffic. Shopping mall just 5 minutes walk distance. Tasty breakfast and variety choices.

Reviewed October 14, 2022

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10.0
Exceptional
SYAKINAH from Malaysia
Business traveler
Triple Non Smoking
Stayed 1 night in August 2022

tripple room non smoking vs deluxe king”

Booked for tripple room non smoking however there were problem at hotel cause they ran out for tripple room hence initially they gave us ?supreme double room. We request to change to deluxe king as we traveled 3 person. Staff were quite nice and they gave us deluxe king. I personally would suggest for deluxe king if you want to stay in this hotel. Nice room and toilet. Tq all 😍

Reviewed August 14, 2022

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10.0
Exceptional
TIA from Malaysia
Family with teens
Superior Twin - Non-Smoking
Stayed 1 night in September 2022

Value for money”

Near to shopping malls just few steps to shopping mall , very strategic location, room also very clean but air conditioner a bit old .. have fews parking at basement… Good service by staff… This is my fifth time stay at Rocana Hotel.. Very satisfied

Reviewed September 16, 2022

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10.0
Exceptional
nurul from Malaysia
Family with young children
Superior - Double
Stayed 1 night in July 2022

comfort, clean and strategic”

I have been stayed for a day. Really impress with the quality of the service. Good for your money. The place is so strategic. You can go to ECM and KCM for less than a minute. They have guest car park at the basement too.

Reviewed July 22, 2022

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10.0
Exceptional
Norizal from Malaysia
Solo traveler
Superior Room
Stayed 3 nights in May 2022

AWESOME HOSPITALITY”

The staff here is very friendly 😁 & they tried to do their level best to fulfill your request. Though there is back-end problem on my reservation, they managed to fulfill it accordingly. The location is strategic nearby malls. The breakfast foods are tasty & love the coffee. Wishing there will be in room service soon. This hotel is only 4.9KM from Teluk Chempedak Beach.

Reviewed May 12, 2022

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10.0
Exceptional
Fatin from Malaysia
Solo traveler
Superior - Double
Stayed 2 nights in March 2023

The best! ”

Hotel near to mall, very clean, breakfast so yummy and staff all friendly and helpful

Reviewed March 22, 2023

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10.0
Exceptional
Muhammad from Malaysia
Solo traveler
Superior - Double
Stayed 1 night in December 2022

Friendly Staff ”

I was check in, the problem with aircond issue is nothing because their staff approached me nicely and politely. I understand small issues can be disaster. The technician keep apologies me. And smiling. Great location near by KCM and ECM (5mins walking). Keep it up.

Reviewed December 28, 2022

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10.0
Exceptional
Dina from Malaysia
Family with young children
Triple Non Smoking
Stayed 1 night in June 2022

Satisfied ”

Found this hotel in a very last minute. Never imagine that this hotel can served as great as 5star hotel. Breakfast spread is good. Thanks to F&B team that working so hard to ensure all the guest can have their seats during peak hours of breakfast. The mall is just few metres walking distance. You can easily park in front of the hotel. Rocana Hotel is my new favourite stay when in Kuantan.

Reviewed June 08, 2022

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9.6
Exceptional
Felicia from Singapore
Solo traveler
Superior Room
Stayed 2 nights in October 2022

Exceptional”

Conveniently located.. clean hotel. Not many selections for breakfast though and no more parking lots even though free parking for guests. I checked in at 6am but staff was friendly and quick to process. Housekeeping forget to check fridge so i had a drink inside from previous guest. It was new though but i got them to toss when they came in the morning to do housekeeping. Overall it was a pleasant stay. Big bed n pillows.. had a really good sleep.

Reviewed October 30, 2022

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10.0
Exceptional
Rauhah from Malaysia
Couple
Superior - Double
Stayed 1 night in September 2022

Recommended ⭐️”

I had a short stay here but the location was strategic nearby city centre and most importantly they had the most value for money breakfast buffet. This is small hotel with budget price thus the breakfast has no much variety but they serve it with quality and sincerity. Love it! Would definitely be here again when I’m in Kuantan❤️❤️❤️

Reviewed September 19, 2022

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10.0
Exceptional
Rafidah from Malaysia
Family with young children
Superior Twin - Non-Smoking
Stayed 1 night in September 2022

Apposite to Kuantan City Mall”

The location is very near to the mall. Just 5 minutes walk from the hotel. The room we booked at last minute because the trip was unplanned, so we took whatever left that day. Only one thing that was annoyed us the glass that can see thru to the bathroom not suitable if u come with family or friends. I suggest the hotel may be can put roller blind inside to cover it.

Reviewed September 12, 2022

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10.0
Exceptional
ROZITA from Malaysia
Family with teens
Superior Twin - Non-Smoking
Stayed 1 night in July 2022

Great location, clean, smooth check-in and check out”

Value for money. Walking distant to shopping malls. The only problem is the glass wall of the bathroom, not suitable when sharing the room with children or siblings.

Reviewed August 03, 2022

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10.0
Exceptional
Winnie from Malaysia
Couple
Superior - Double
Stayed 1 night in December 2020

Professional staff & Nice buffet & Big Space”

We checked in around midnight . The staff name badrul serve us then checking in . I request for extra key card because the room is non smoking room , I need to go out to smoke. and there is no extra charges. In the morning I go down for walk in breakfast buffet cost RM30/Person but for me is ok and worthy. I pick some breakfast and asked the staff to sent a room service as my partners is still sleeping up there . They didn't charge me for extra cost and help me to sent to my room . Very nice hotel and professional staff .Thanks you all to make my trip to be perfect.

Reviewed December 17, 2020

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10.0
Exceptional
NORASIKIN from Malaysia
Business traveler
Superior Twin - Non-Smoking
Stayed 1 night in September 2022

Exceptional”

The hotel was clean and tidy and the staff were friendly. The hotel location was also near the shopping malls which is just a walking distance for shopping. Value for money.

Reviewed September 03, 2022

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10.0
Exceptional
LAM from Singapore
Couple
Superior Twin - Non-Smoking
Stayed 2 nights in April 2023

nice hotel and clean”

Will book again

Reviewed May 08, 2023

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10.0
Exceptional
Asmad from Malaysia
Couple
Superior Twin - Non-Smoking
Stayed 2 nights in August 2022

Very good”

Good breakfast, helpful staff, best location, clean room,. Only thing they can extend their kitchen & cafe hour till dinner

Reviewed August 25, 2022

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12345
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