Rocana Hotel
Rocana Hotel
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"The staff are extremely friendly."

Mandy

|

May 14, 2018

Triple - Bed Rocana Hotel
Triple - Bed
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Lobby Rocana Hotel
Lobby
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Lobby Rocana Hotel
Lobby
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Interior view Rocana Hotel
Interior view
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See map Rocana Hotel
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Excellent
Location
8.5
See all 30 photos Rocana Hotel
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What guests are saying:
Limited parking space
Nur from Malaysia
Business traveler
Everything is perfect for this range of hotel except rain shower is low water pressure. Appreciate if management can consider for booster pump to improve the pressure. Definitely I'll come again.
HAMDAN from Malaysia
Business traveler
Everything was great & definitely will stay here again.
Mohamad from Malaysia
Family with young children
However my room was facing the bar and karaoke which was a little noisy at night
Jia from Malaysia
Solo traveler
Clean room, spacious.. Near to shopping malls.. Decent breakfast..
Hafiz from Malaysia
Family with young children
The main best things is the pillow and mattress, very comfortable branded mattress use. Overall good hospitality.
Amirul from Malaysia
Business traveler
highly recommanded
JAMELAA from Malaysia
Business traveler
highly recommanded
JAMELAA from Malaysia
Business traveler

Rocana Hotel

Excellent location
- Inside city center
- What's nearby?
Very good
From 1776 reviewsSee what guests said
7.9
/
10
Excellent cleanliness
8.1
Recommended by 95% of guests
Value for money7.9
Location rating8.5
Nearest airportSultan Haji Ahmad Shah Airport (KUA)
Distance to airport13.3 km
  • Located in heart of Kuantan

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

Room choices
8.0
Very good
Room comfort & quality
This property is in high demand!Booked 85 times this week
Deluxe
Deluxe
...
  • Room size: 37.16 m²/400 ft²
  • Non-smoking
  • 1 king bed
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Superior Twin
Superior Twin
...
  • Room size: 27.87 m²/300 ft²
  • City view
  • 2 single beds
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Superior - Double
Superior - Double
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 double bed
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Triple
Triple
...
  • Room size: 27 m²/291 ft²
  • City view
  • 3 single beds
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Superior Connecting Room
Superior Connecting Room
...
  • City view
  • Non-smoking
  • 2 single beds and 1 king be...
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Deluxe Single
Deluxe Single
...
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    Basic Triple
    Basic Triple
    ...
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      Superior Single
      Superior Single
      ...
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        Have a question for Rocana Hotel?

        What people love about the property

        • "Spacious rooms."

          Muthukkumaran

          |

          January 31, 2018

        • "Comfortable bed, decent breakfast buffet."

          Aimir

          |

          January 15, 2018

        • "Overall very good hotel"

          wan S.

          |

          January 15, 2018

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        More about Rocana Hotel

        More about Rocana Hotel

        "A nice hotel with a great location."

        herliana

        |

        April 12, 2018

        An overview

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What they offer

        "Courteous staff and great location for food and shopping"

        Suriahni

        |

        April 16, 2018

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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Announcements

        From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

        Real reviews from real guests

        Agoda Reviews (1776)Booking.com Reviews (370)
        7.9
        /
        10
        Cleanliness8.1
        Facilities7.2
        Location8.5
        Room comfort and quality8.0
        Service7.8
        Value for money7.9
        Provided by verified guests of Agoda
        All languages
        All guests (1776)
        All room types
        Showing 932 verified guest comments
        12345
        10.0
        Exceptional
        M from Malaysia
        Business traveler
        Deluxe
        Stayed 1 night in November 2018
        Excellent Location and Value”
        The location is, in my opinion, the best thing for the hotel. For the money, it offers very good value. I recommended to take the deluxe room, as for me the standard is too small. Breakfast is good and simple, there are nearby restaurant if you want for traditional food. Twice I have stayed here and twice I check-in early, they allow it and no hassle. Soundproofing of the room is not good, this may be a problem for some people.
        Reviewed November 18, 2018
        7.2
        Very good
        YIEK from Malaysia
        Couple
        Superior - Double
        Stayed 3 nights in November 2018
        Very good”
        The bathroom water pressure too low, requested technician to check and the feedback is all the rooms having same issue!!!!
        Reviewed November 16, 2018
        6.0
        Norsyamila from Malaysia
        Business traveler
        Superior - Double
        Stayed 1 night in October 2018
        Quite good”
        The breakfast is awesome
        Reviewed November 15, 2018
        10.0
        Exceptional
        JAMELAA from Malaysia
        Family with teens
        Superior Twin
        Stayed 1 night in November 2018
        Friendly”
        Staf was friendly
        Reviewed November 15, 2018
        9.6
        Exceptional
        FADZIL from Malaysia
        Couple
        Superior Twin
        Stayed 1 night in November 2018
        Trust me, Rocana Hotel wont let you down.”
        Ample parking, very clean, good breakfast, tv with clear fox movie and i enjoy sleeping.
        Reviewed November 12, 2018
        10.0
        Exceptional
        JAMELAA from Malaysia
        Business traveler
        Superior Twin
        Stayed 1 night in November 2018
        Clean and friendly staff”
        Good and excited to come again
        Reviewed November 11, 2018
        10.0
        Exceptional
        Emmy from Malaysia
        Couple
        Superior Twin
        Stayed 1 night in November 2018
        Facilities is superb”
        Staff is freindly
        Reviewed November 05, 2018
        8.0
        Excellent
        Wan from Malaysia
        Family with young children
        Superior Twin
        Stayed 1 night in November 2018
        Nice location”
        Good
        Reviewed November 05, 2018
        7.2
        Very good
        kevin from Malaysia
        Business traveler
        Superior - Double
        Stayed 2 nights in November 2018
        Very good”
        Very less car parking space
        Reviewed November 04, 2018
        8.4
        Excellent
        ANURATHA from Malaysia
        Business traveler
        Superior - Double
        Stayed 1 night in September 2018
        Close to shopping mall”
        Room are clean but limited spce. No wardrobe but convenient for one night stay
        Reviewed November 02, 2018
        10.0
        Exceptional
        Theresa from Malaysia
        Business traveler
        Superior - Double
        Stayed 1 night in October 2018
        Very spacious room ”
        Breakfast was good and excellent
        Reviewed October 29, 2018
        10.0
        Exceptional
        Calvin from Malaysia
        Solo traveler
        Superior Twin
        Stayed 1 night in October 2018
        Lovely Hotel”
        Friendly front desk personnel. Love them all.
        Reviewed October 27, 2018
        5.2
        Tai from Malaysia
        Couple
        Superior - Double
        Stayed 1 night in October 2018
        Not worth”
        Pros: The room is clean. Staff is polite. Aircond in the room is good and cold. Water refilling machine in the lobby and at each floor which is good for tourist. Cons: Parking is very limited. Breakfast is OK but there are flies on the food. Although a Grade A sign was on the wall, I saw a lot of flies on the table and food. I do not want to touch those foods which are not covered because of the flies. The room is dark because not enough light. The hotel need a lot of improvement before it can charge Customer of what they are charging now.
        Reviewed October 26, 2018
        8.8
        Excellent
        Siti from Malaysia
        Couple
        Superior - Double
        Stayed 2 nights in October 2018
        Happy trips”
        No further comments
        Reviewed October 24, 2018
        6.0
        Yeo from Malaysia
        Business traveler
        Superior Twin
        Stayed 1 night in October 2018
        do not provide 2 single bed”
        We request twin room for the room but after arrive the staff say there is no single bed, but when we booking they write the room is superior twin and has 2 single bed. This trip is our business trip and we purposely order 2 single bed for 2 men
        Reviewed October 22, 2018
        8.0
        Excellent
        Leong from Malaysia
        Couple
        Superior Twin
        Stayed 1 night in June 2018
        WS from M'sia”
        Strategic location
        Reviewed October 21, 2018
        8.0
        Excellent
        Siew from Malaysia
        Solo traveler
        Superior - Double
        Stayed 1 night in March 2018
        good ”
        good location
        Reviewed October 19, 2018
        8.4
        Excellent
        Dennis from Singapore
        Business traveler
        Superior - Double
        Stayed 1 night in October 2018
        Excellent”
        Good hotel for a short stay
        Reviewed October 18, 2018
        7.6
        Very good
        Cheok from Malaysia
        Business traveler
        Superior Twin
        Stayed 1 night in October 2018
        Very good”
        Room lighting is quite bad, corridor without lamp, rain shower is far from lamp also, have to take shower in dark.
        Reviewed October 18, 2018
        7.6
        Very good
        Wai from Malaysia
        Business traveler
        Superior - Double
        Stayed 2 nights in February 2018
        Very good”
        clean, near to mall and easy to get food.
        Reviewed October 16, 2018
        12345
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