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Surrounding environment, Rock Royal Hotel & Resort in Kep
Deluxe Room, Rock Royal Hotel & Resort in Kep
Lobby, Rock Royal Hotel & Resort in Kep
Lobby, Rock Royal Hotel & Resort in Kep
Interior view, Rock Royal Hotel & Resort in Kep
Swimming pool, Rock Royal Hotel & Resort in Kep
Swimming pool, Rock Royal Hotel & Resort in Kep

Removed from saved list

6

Good

117 reviews

117 reviews

View2
Housekeeping2
Swimming Pool1
See map
See map

7.2

Very good

Location rating score

Very good location
Parking
FREE
Nearby landmarks
Good place for sunset 530 m
Samot Raingsey Pagoda 630 m
Samathi Pagoda 840 m
Phnom Voar Mountain 850 m
Kep Beach 1.0 km
Sunset Rock 1.2 km
Kep Post Office 1.2 km
Koh Tunsay Pier 1.2 km
Department of Tourism 1.2 km
Kep Jetty 1.2 km

Rock Royal Hotel & Resort

Street 33 Kep Village, Kep Commune, Kep Province (Next to Kep Provincial Hall, Seaside), Cambodia, City Center, Kep, Cambodia - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the City Center part of Kep, this property puts you close to attractions and interesting dining options. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and steamroom on-site.

Highlights

Check-in [24-hour]

Airport transfer

Private beach

Currency exchange

Free Wi-Fi in all rooms!

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Workout and Leisure
Swimming pool [outdoor]
Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Spa

Swimming pool [outdoor]

Shuttle service

Free Wi-Fi in all rooms!

Value for money6.0
Distance to city center1. Km
Location rating7.2
Nearest airportPhu Quoc International Airport (PQC) - Vietnam
Distance to airport48.4 km

Rooms available at Rock Royal Hotel & Resort

Grand Rock Suite
...
  • Room size: 55 m²/592 ft²
  • Sea view
  • 2 single beds or 1 double b...
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Deluxe Room
...
  • Room size: 38 m²/409 ft²
  • Mountain view
  • 2 single beds or 1 double b...
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Suite
...
  • Room size: 42 m²/452 ft²
  • Sea view
  • 2 single beds or 1 double b...
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Family Room
...
  • Room size: 25 m²/269 ft²
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Executive Room
...
  • Room size: 25 m²/269 ft²
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Suite with Sea View
...
  • Room size: 42 m²/452 ft²
  • 1 single bed and 1 queen be...
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Triple Room(3 Double Beds)
...
  • Room size: 55 m²/592 ft²
Enter dates to see prices
Suite Grand
...
    Enter dates to see prices
    Single room - De Luxe
    ...
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      Guest Room
      ...
        Enter dates to see prices

        Frequently asked questions

        What time is check-in and check-out at Rock Royal Hotel & Resort?

        Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

        How do I get to Rock Royal Hotel & Resort?

        Rock Royal Hotel & Resort is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the resort know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Rock Royal Hotel & Resort also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Rock Royal Hotel & Resort has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the resort. If you're looking for an easy way to get around Kep with private transportation, the resort can arrange both taxis or car rental.

        Is breakfast offered at Rock Royal Hotel & Resort?

        Wake up to a great buffet breakfast at Rock Royal Hotel & Resort. Adults can enjoy breakfast offered with an additional charge of 5 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

        What are my dining options at Rock Royal Hotel & Resort?

        Rock Royal Hotel & Resort features an on-site restaurant for your dining convenience.

        What is the smoking policy at Rock Royal Hotel & Resort?

        Rock Royal Hotel & Resort does not permit smoking in any of its rooms, but allows smoking in designated areas.

        What restaurants are nearby Rock Royal Hotel & Resort?

        Rock Royal Hotel & Resort is located in City Center, famous for good restaurants such as Breezes, Kep Coffee and Brise de Kep Boutigue Restaurant.

        What are popular attractions near Rock Royal Hotel & Resort?

        Rock Royal Hotel & Resort is located in City Center area, which is famous for attractions such as Samot Raingsey Pagoda and Samathi Pagoda.

        What popular beaches are close to Rock Royal Hotel & Resort?

        Rock Royal Hotel & Resort is located in the City Center area, which includes Angkoal Beach.

        What popular natural sightseeing spots are close to Rock Royal Hotel & Resort?

        Rock Royal Hotel & Resort is located within City Center, which makes it conveniently close to natural sights including Phnom Voar Mountain, Huge tree and Koh Tonsay (Rabbit Island).

        See map

        Explore the neighborhood

        Overall rating:

        6

        Good
        117 reviews
        Cleanliness
        5.8
        Facilities
        5.1
        Location
        7.2
        Read all reviews >
        More about Rock Royal Hotel & Resort

        More about Rock Royal Hotel & Resort

        Rock Royal Hotel & Resort

        Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Rock Royal Hotel & Resort. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Kep can be assisted with taxi, car hire and shuttle services available.
        Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The resort's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Rock Royal Hotel & Resort.
        In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. The resort is entirely non-smoking. Smoking may only take place in restricted designated areas.
        Rooms at Rock Royal Hotel & Resort are designed with the guest in mind. To enhance your stay, some rooms at the resort come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Rock Royal Hotel & Resort offer a layout option like a balcony or terrace. The resort's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
        You may be assured to know that a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


        Dining and things to do

        Wake up with no worries at Rock Royal Hotel & Resort, where breakfast is provided free of charge. What's better than a good cup of coffee? Start every vacation day at the resort with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the resort. Once there, be sure to check out bar for some in-house nighttime fun.
        The resort even has in-house cooking amenities such as BBQ facilities for its most selective guests.
        Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Rock Royal Hotel & Resort has a range of activities that will meet your needs. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the massage, salon, steam room, spa and sauna. The resort's on-site pool invites you every day for a cooling dip or a few refreshing laps.
        The resort's the poolside bar allows you to have the most casual of cocktail times with a mellow drink. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.

        Show less

        Amenities and facilities

        Review score
        Facilities

        5.1

        Most talked about facilities

        Swimming Pool

        11 mentions

        Breakfast

        7 mentions

        Housekeeping

        4 mentions

        Beach

        3 mentions

        Languages spoken
        • English
        • Chinese [Mandarin]
        • Khmer
        Internet access
        • Free Wi-Fi in all rooms!
        • Wi-Fi in public areas
        Things to do, ways to relax
        • Garden
        • Massage
        • Private beach
        • Sauna
        • Spa
        • Steamroom
        • Swimming pool [outdoor]
        • Ticket services
        • Tours
        Dining, drinking, and snacking
        • Bar
        • BBQ facilities
        • Breakfast [free]
        • Coffee shop
        • Kitchen
        • Poolside bar
        • Restaurants
        • Room service [24-hour]
        Services and conveniences
        • Cash withdrawal
        • Concierge
        • Currency exchange
        • Daily housekeeping
        • Doorman
        • Dry cleaning
        • Elevator
        • Facilities for disabled guests
        • Laundry service
        • Luggage storage
        • Meeting/banquet facilities
        • Safety deposit boxes
        • Salon
        • Shops
        • Smoke-free property
        • Smoking area
        For the kids
        • Babysitting service
        • Family room
        • Playground
        • Swimming pool [kids]
        Access
        • Check-in/out [express]
        • Check-in [24-hour]
        • Front desk [24-hour]
        • Pets allowed
        • Security [24-hour]
        Getting around
        • Airport transfer
        • Car park [free of charge]
        • Car park [nearby]
        • Car park [on-site]
        • Rental car
        • Shuttle service
        • Taxi service
        • Valet parking
        Sports equipment rental
        • Bicycle rental
        Available in all rooms
        • Air conditioning
        • Free bottled water
        • Hair dryer
        • TV [flat screen]

        Food and dining

        Breakfast options
        • Asian
        • Vegetarian

        Location

        Street 33 Kep Village, Kep Commune, Kep Province (Next to Kep Provincial Hall, Seaside), Cambodia, City Center, Kep, Cambodia
        Very good
        Location

        7.2

        Airports
        • Phu Quoc International Airport (PQC) - Vietnam
          48.4 km
        • Sihanouk International Airport (KOS) - Cambodia
          73.5 km
        Hospital or clinic
        • Kep Provincial Health Hospital
          1.5 km
        Cash withdrawal
        • ATM on-site
        Distances shown are straight-line distances on the map. Actual travel distances may vary.

        Property policies

        Children and extra beds

        Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

        All children are welcome.

        Infant 0-1 year(s)
        Stay for free if using existing bedding.
        Baby cot/crib may be requested directly from the property.
        Children 2-11 year(s)
        Stay for free if using existing bedding.
        If you need an extra bed, it will incur an additional charge.
        Guests 12 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • When booking more than 5 rooms, different policies and additional supplements may apply.

        Some helpful facts

        Check-in/Check-out
        • Check-in from14:00
        • Check-out until12:00
        Getting around
        • Distance from city center1. Km
        • Travel time to airport (minutes)150
        Extras
        • Breakfast charge (unless included in room price)5 USD
        The property
        • Non-smoking rooms/floorsYes
        • Number of bars/lounges2
        • Number of floors3
        • Number of restaurants1
        • Number of rooms 110
        • Year property opened2011

        Reviews of Rock Royal Hotel & Resort from real guests

        Provided by verified guests of Agoda
        Cleanliness5.8
        Facilities5.1
        Location7.2
        Room comfort and quality6.7
        Service5.9
        Value for money6.0
        High score for Kep
        Rating
        9+ Exceptional (7)
        8-9 Excellent (8)
        7-8 Very Good (13)
        6-7 Good (9)
        <6 Below Expectation (44)
        Time of the year
        Mar - May (20)
        Jun - Aug (13)
        Sep - Nov (12)
        Dec - Feb (36)

        Show reviews that mention 

        Showing 81 verified guest comments
        12345
        9.7
        Exceptional
        Peter from Australia
        Couple
        Deluxe Room
        Stayed 3 nights in January 2013

        Beautiful hotel with room for improvement”

        Close to Kep village centre, overlooking the ocean

        we enjoyed our stay at the rock royal hotel. it is not quite finished yet, and there is some room for improvement. the pool and park across the road are under construction and will be spectacular when done. we found out that the staff had only one key for our room. when we took that key with us in the morning our bed was not made because housekeeping could not get in. little hickups like that did not lessen our enjoyment of the hotel. breakfast was great, even though they had a huge medical team staying there. they should close the doors of the restaurant though, because some flies got in and onto the food.

        Reviewed January 09, 2013

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        9.0
        Exceptional
        Jocelyn from Canada
        Couple
        Deluxe Room
        Stayed 7 nights in February 2013

        Nice clean hotel”

        Close to beach and clean

        We staid in the Rock Royal for 7 days, nice place close to the beach very friendly staff but not much English speaking but clean hotel, when the had the buffet for breakfast it was really good but a la carte it wasn't great, II will stay there again.

        Reviewed February 16, 2013

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        7.7
        Very good
        John from United States
        Solo traveler
        Deluxe Room
        Stayed 2 nights in February 2013

        Lovely Hotel and Affordable Price”

        Lovely Rooms Great View

        Fine Breakfasts included in affordable room rates. Lovely large rooms with fine water views an in the distance Rabbit Island. However, the large pool is still not finished, and it looks like constuction is going very, very slowly. This may be why the price was so affordable. When I asked the staff about half or day tours around the area, there were totally blank stares; they had no idea what I was talking about. So I went into the center of Kep by tuk tuk and found various little tour companies. Had a fine half day tour of the area visiting Kampot pepper plantations, picturesque caves, salt flats, farming communities and the like. Why the hotel had no idea how to book this for me is an unanswerable question. In a couple of years this will be a fine convention and tourist package. I would stay here again if the price were the same as the hotel is still not finished.

        Reviewed March 04, 2013

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        8.7
        Excellent
        Andrew from United Kingdom
        Couple
        Stayed 3 nights in December 2012

        Great Location, quiet and pleasant”

        Good, well equipped room (kettle, air con, tv, minibar, etc). Ideal location - but own transport is desirable

        thought the place was great, but when we stayed (dec 2012) there was still some construction going on. minimal noise in the hotel, so no problem; but still some 'finishing' to be completed - also development immediately across from the hotel will be a few months before it's ready. internet connectivity was pretty bad - rarely got online breakfast was buffet style - on our last day a large party was in and the dining room staff just could not cope with the large numbers. a low level of functional eng;lish from pretty much all the staff, but they tried hard to please. would i go back - yes - provided i got a good deal on the room price, but i expect them to rise when everything is completed!

        Reviewed January 02, 2013

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        8.7
        Excellent
        william from United Kingdom
        Couple
        Stayed 2 nights in December 2012

        nice new hotel in kep”

        brand new. great value.

        the hotel is so new is not completely finished. The pool is under construction.however this in no way distracts from the place. Great value.charming staff.its pretty central. We had a tuk tuk on standby to take us around kep. My only minus points were regading the breakfast (included ) the choice was solely asian - i dont mind but some people may want cornflakes and eggs. There was a very loud disco in the neighbourhood, but it shut down by 9 pm so no worries! Rooms are smart. flat screen tv. Showers very good.

        Reviewed January 02, 2013

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        8.7
        Excellent
        Allan from Australia
        Couple
        Stayed 3 nights in October 2012

        Nice hotel big rooms clean”

        The balcony overlooks the sea

        This hotel is still finding its feet but it was still an enjoyable stay here the staff are friendly the rooms are lovely and clean, crisp white linen, our room overlooked the sea which was very nice,breakfast was a bit basic but I think in time will improve I would recommend this hotel to friends travelling to Kep

        Reviewed November 03, 2012

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        8.0
        Excellent
        Walter from Germany
        Couple
        Stayed 2 nights in October 2012

        new hotel”

        large, new rooms

        there are only a few guest in this 100 plus rooms hotel.some work is still going on. The rooms are large and well equiped. The breakfast is not a buffett. The waiter, who speaks poor english, tells the choices. You can order two or three choices. The hotel is about 1 km out of Kep. Walter

        Reviewed October 29, 2012

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        9.3
        Exceptional
        Sarah from United Kingdom
        Couple
        Stayed 1 night in December 2012

        Amazing quality for the price!”

        Stunning view, modern room

        We stayed here for one night only but had a very pleasant stay.the room had a sea view, and was spotlessly clean, with a very comfortable bed and amenities. Breakfast was worthy of a Good four star hotel, withlenth to choose from. Located two kilometers from the crabmarket and easy to find. All staff very very professional and helpful, except for the manager, who was actually very rude to us.

        Reviewed December 31, 2012

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        6.3
        Good
        Luisa from Philippines
        Family with teens
        Deluxe Room
        Stayed 1 night in February 2014

        Average. Huge Pool. Mediocre Bfast”

        Location, Staff are Ok, Quiet

        Went to stay during Chinese New Year so most Kep hotels/guesthouses were fully booked so no other choice so we opted for this one. This hotel is huge, nice enough, impersonal. So if you're looking for a unique decor, ambiance, exceptional service, then this hotel is lacking. Rooms were big, but the exhaust fan in our room was not working so it reeked of smoke. I reckon previous occupant was a smoker. They have a big swimming pool right across the road. It's nicely designed with lots of lounge areas but its also open to public. And that time being a holiday, lots of people were picnicking and non-hotel guests can also take a swim for a fee. So the pool was crowded. This was fine for us but for those who likes a little quiet and privacy when taking a dip in the pool, it might be a concern. They served buffet breakfast but it was so mediocre. Very limited selection and not tasty either. They also had bread, but the toaster was not working and butter and jam was served when the bread was all gone.

        Reviewed February 13, 2014

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        8.0
        Excellent
        Jongseok from South Korea
        Business traveler
        Deluxe Room
        Stayed 1 night in February 2016

        Was a good place with good view”

        The room was very clean, neat and cozy. My room was located at the end of east wing of the hotel, which has a balcony showing a terrific view. Also in front of the hotel, crossing over the road, there is a swimming pool and a kind of walk trail which also shows a beautiful view along the seaside. However, the separation between the hotel and swimming pool was a little bit inconvenient.

        Reviewed February 06, 2016

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        7.7
        Very good
        Julie from United Kingdom
        Solo traveler
        Deluxe Room
        Stayed 2 nights in March 2013

        Had nice quiet relaxing time”

        Isolated area so quiet which I liked, upgraded to beautiful corner room, friendly and helpful staff

        This Hotel has only recently opened so the pool was not finished and there was no buffet breakfast as only a few people staying so ordered from a menu. There were quite a few ants in my original room so I asked to be moved and they upgraded me to a beautiful corner room with balcony. This is a lovely hotel and once the pool is finished and they have more people staying as the staff are a credit to the hotel.

        Reviewed April 08, 2013

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        7.0
        Very good
        Peter from United States
        Couple
        Deluxe Room
        Stayed 1 night in August 2013

        good location, but hotel overrated”

        location, quiet, nice staff

        Reasonably comfortable but hotel is Asian style in that it is a big cement block and not artistic like the many bungalows and tastefully designed resorts in the area. Nothing wrong with it but so many other options at same price are available.

        Reviewed August 22, 2013

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        7.3
        Very good
        Ram from India
        Couple
        Deluxe Room
        Stayed 3 nights in December 2014

        Grand location on oceanfront and near to bus statn”

        Location, view swimming pool

        When we checkd in they took long time to confirm our booking. Then they gave room which was boiling as their ac is not effective and small capacity for the high temps there. Their technician came after 20 mins but said ac is normal ann nothing wrong. Staff are just too dumb in thinking and talking as English is spoken v little. Breakfast is solo. More for locals, Good looking hotel and pool large but across the road. No beach is there and walking also is on the road , but not bad. No staff to tell what to do there. Should have a table for tourists and suggest tours to nearby places. Overall a good place and I could go there again

        Reviewed December 30, 2014

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        6.0
        Michael from United Kingdom
        Couple
        Deluxe Room
        Stayed 3 nights in February 2013

        A surreal experience”

        Quiet good location nice room especially with balcony

        We found our stay at this hotel something of a surreal experience Upon arrival the reception is reasonable They have impressive pamphlets at the front desk for their spa complete with price list but said spa is not built yet!The pool is still not finished! One wing of the hotel is still under construction The lift has one more number than the hotel has floors so we went to the top floor feeling perhaps it was just a facade like a movie set All in all not a bad hotel and as others have said it could be a great hotel if they ever finish it

        Reviewed March 16, 2013

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        6.4
        Good
        Darasokhom from Cambodia
        Family with young children
        Deluxe Room
        Stayed 1 night in March 2019

        Receptionist was too grumpy”

        I checked in at night on 20th March with this receptionist welcomed me with straight face (probably cuz I’m Cambodian). We don’t know maybe Cambodian discriminated Cambodian for her case. But I was being polite, asking her questions and she looked annoyed... okay I asked again, she didn’t answer. That’s it I was pissed. Then I thought about it again, I shouldn’t make a big deal in case she lost her job cuz she might probably survive on it. Then again the room was dirty with mouse poo, cockroach, and dust on bedsheet so I asked to change and she look really firm and pissed at me but I don’t mind cuz I don’t argue with .... . My family and I don’t deserve to get treat like that, simply because we’re human too. That’s all I’m gonna say because I was not satisfied with the service I’ve receive however all the bellboys were all nice and humble. Cheers! I hope you can keep up the reputation that you’ve receive from the government for it.

        Reviewed March 21, 2019

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        8.7
        Excellent
        Don from Australia
        Couple
        Stayed 2 nights in August 2012

        Very suitable for groups”

        It's brand new

        We were amazed that it was open but unfinished with workmen and dirty dust in the hallways. There was no menu in the restaurant yet but the palatial scale of the place has enormous potential. Bathroom was lovely and the rooms all have beach views on the inside of the courtyard

        Reviewed September 05, 2012

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        5.7
        Annmarie from Australia
        Couple
        Deluxe Room
        Stayed 2 nights in March 2013

        No pool or gym”

        Location, view, big room

        "Watch beautiful Krong Kep sunset while enjoying an exotic cocktail at our hotel's beach bar" is false advertising. There is a great list of cocktails BUT they do not make them. Wine also unavailable although on menu. Staff untrained and dressed too casually. They did not have a bottle opener in the bar so could not open my byo. Pool still under constuction. Gym is not available although advertised. They did allow me to use their 'net which I appreciated.

        Reviewed April 15, 2013

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        7.7
        Very good
        Phillip from United Kingdom
        Solo traveler
        Stayed 2 nights in May 2012

        What views”

        Location and when finished facilities etc

        they were still busy building and fixing wen i stayed... soft opening so can't complain as it was very cheap. staff were all learning and new to the place. no food or breakfast was available but the girls rustled up some fried rice for me every morning! :) they were having issues but was to be expected given the location and how new the place is. worth staying again once properly finished and open to try the place again. was extremely happy with the room and quality of things plus the views from my balcony... spectacular island views, thunder storms, rain and more.

        Reviewed August 27, 2012

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        7.3
        Very good
        Sokhorn from Cambodia
        Business traveler
        Deluxe Room
        Stayed 1 night in May 2014

        it's local hotel but the biggest in the city”

        Pool, Room, Staff

        It's the local hotel but on the biggest, in term of number of rooms. The pool area is big and it's good for bbq or team building.

        Reviewed June 05, 2014

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        9.2
        Exceptional
        Sorphalla from Cambodia
        Family with young children
        Suite with Sea View
        Stayed 1 night in February 2019

        Seaview”

        Great place and fresh, large swimming pool on the side of the road. The room face to sea is great.

        Reviewed February 11, 2019

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        12345
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