Rock Royal Hotel & Resort
Free Wi-Fi

Rock Royal Hotel & Resort

Street 33 Kep Village, Kep Commune, Kep Province (Next to Kep Provincial Hall, Seaside), Cambodia, City Center, Kep, Cambodia
- View on map
Deluxe Room Rock Royal Hotel & Resort
Deluxe Room
    Removed from saved list
    Lobby Rock Royal Hotel & Resort
    Lobby Rock Royal Hotel & Resort
    Interior view Rock Royal Hotel & Resort
    Deluxe Room Rock Royal Hotel & Resort
    See all 43 photos
     Rock Royal Hotel & Resort

    Rock Royal Hotel & Resort Reviews

    6.1
    Good
    /10
    (90 reviews)See what guests said
    8.0
    Very good

    "The room was very clean, neat and cozy."

    Jongseok

    -

    February 6, 2016

    Things you’ll love about Rock Royal Hotel & Resort

    Things you'll love

    • Airport transfer

    • Private beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Very good
    Location
    7.2
    See map
    Very good location
    Popular
    Nearby
  • Koh Thonsáy5.58 km
  • Value for money6.0
    Distance to city center1. Km
    Location rating7.2
    Nearest airportPhu Quoc International Airport (PQC) - Vietnam
    Distance to airport48.4 km

    Rooms available at Rock Royal Hotel & Resort

    Grand Rock Suite
    Grand Rock Suite
    ...
    • Room size: 55 m²/592 ft²
    • Sea view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 38 m²/409 ft²
    • Mountain view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Suite
    Suite
    ...
    • Room size: 42 m²/452 ft²
    • Sea view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Grand Rock Double with breakfast
    Grand Rock Double with breakfast
    ...
    • Balcony/terrace
    • Shower and bathtub
    Enter dates to see prices
    room
    room
    ...
      Enter dates to see prices
      Grand Rock Twin with breakfast
      Grand Rock Twin with breakfast
      ...
        Enter dates to see prices
        Have a question for Rock Royal Hotel & Resort?
        Up to 30% off with Agoda Insider Deals!

        Prices drop the moment you sign in!

        Sign in now
        More about Rock Royal Hotel & Resort

        More about Rock Royal Hotel & Resort

        8.0
        Very good

        "in front of the hotel, crossing over the road, there is a sw..."

        Jongseok

        |

        February 6, 2016

        An overview

        Show less

        What they offer

        8.0
        Very good

        "My room was located at the end of east wing of the hotel, wh..."

        Jongseok

        |

        February 6, 2016

        Read more reviews
        Show less

        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show more

        Property's guest policies

        Show less

        Some helpful facts

        Show less

        Reviews of Rock Royal Hotel & Resort from real guests

        Provided by verified guests of Agoda
        Agoda Reviews (90)Booking.com Reviews (39)
        6.1
        /
        10
        Cleanliness5.9
        Facilities4.6
        Location7.2
        Room comfort and quality6.7
        Service6.1
        Value for money6.0
        All languages
        All guests (90)
        All room types

        Show reviews that mention 

        Showing 71 verified guest comments
        1234
        3.6
        Chan from Cambodia
        Group
        Deluxe Room
        Stayed 1 night in June 2019

        Bad service ”

        Not good

        Reviewed June 03, 2019
        6.4
        Good
        Darasokhom from Cambodia
        Family with young children
        Deluxe Room
        Stayed 1 night in March 2019

        Receptionist was too grumpy”

        I checked in at night on 20th March with this receptionist welcomed me with straight face (probably cuz I’m Cambodian). We don’t know maybe Cambodian discriminated Cambodian for her case. But I was being polite, asking her questions and she looked annoyed... okay I asked again, she didn’t answer. That’s it I was pissed. Then I thought about it again, I shouldn’t make a big deal in case she lost her job cuz she might probably survive on it. Then again the room was dirty with mouse poo, cockroach, and dust on bedsheet so I asked to change and she look really firm and pissed at me but I don’t mind cuz I don’t argue with .... . My family and I don’t deserve to get treat like that, simply because we’re human too. That’s all I’m gonna say because I was not satisfied with the service I’ve receive however all the bellboys were all nice and humble. Cheers! I hope you can keep up the reputation that you’ve receive from the government for it.

        Reviewed March 21, 2019
        9.2
        Exceptional
        Sorphalla from Cambodia
        Family with young children
        Suite
        Stayed 1 night in February 2019

        Seaview”

        Great place and fresh, large swimming pool on the side of the road. The room face to sea is great.

        Reviewed February 11, 2019
        10.0
        Exceptional
        Socheat from Cambodia
        Group
        Deluxe Room
        Stayed 1 night in July 2018

        Good Location”

        Please come to visit there together

        Reviewed July 19, 2018
        3.2
        Chan from Cambodia
        Couple
        Deluxe Room
        Stayed 1 night in June 2018

        Acceptable”

        Everything was horrible. Bed infested by bugs, toilettes stuck, shower stuck, no towels, no electricity. We were really unlucky

        Reviewed June 14, 2018
        4.4
        Trung from Australia
        Family with young children
        Deluxe Room
        Stayed 1 night in April 2018

        Desperately needs renovation ”

        Pros: perfect location, beautiful outside of building, buffett breakfast, car park. Cons: inside badly need renovations, bad wifi, blocked hand basin, AC not working properly, fridge is not cold if you dont put your room card in the power slot, the pool is on the other side of the main road. But worst of all is the staff laugh at you when you make a complain. Definitely NOT recommending this hotel to anyone & i wont be back unless there's renovations. Need to train your staff on customer service.

        Reviewed April 11, 2018
        2.8
        Hing from Cambodia
        Business traveler
        Suite
        Stayed 1 night in March 2018

        Terrible hotel I ever experienced in kep”

        Room is very old, not clean, lacking of water, phone is not working, noisy, breakfast is terrible. It is not 4 stars hotel, it should be guest house only

        Reviewed March 17, 2018
        2.4
        Sopanhavorn from Cambodia
        Couple
        Deluxe Room
        Stayed 2 nights in February 2018

        Worst hotel ever ”

        - Poor hotel receptionist - Room is very dirty - Ventilation is not working - Aircon has water leaking - Bathroom is very dirty germs is everywhere. The bath curtain is all rusted. - Smell cokcroach everywhere at the breakfast area. The omelette chef was not there at the counter. - Rocommend not to stay at this hotel ever

        Reviewed February 11, 2018
        6.0
        Sokvibol from Cambodia
        Solo traveler
        Deluxe Room
        Stayed 2 nights in December 2017

        Overall is okay”

        Need to upgrade more facilities

        Reviewed December 23, 2017
        10.0
        Exceptional
        Sng from Singapore
        Couple
        Deluxe Room
        Stayed 1 night in October 2017

        A+++++++++++++++++++++++++++++++++”

        A+++++++++++++++++++++++++++++++++

        Reviewed December 05, 2017
        4.4
        Nareth from Cambodia
        Family with teens
        Deluxe Room
        Stayed 1 night in November 2017

        Room is dirty”

        Hotel location is good but cleanliness was very bad, my parents room have sth on the bed they could not sleep whole the night. Towel and toilet dirty as well.

        Reviewed November 20, 2017
        5.6
        David from United Kingdom
        Couple
        Deluxe Room
        Stayed 3 nights in December 2016

        Pleasant but needs upgrading”

        Rooms a little tired but acceptable. Worth the money in a good location but need transport to get to the beach or town. Only $2 each way

        Reviewed January 02, 2017
        2.8
        Suleiman from Oman
        Couple
        Deluxe Room
        Stayed 1 night in October 2016

        Hard time in my life ”

        First the reception knows nothing very, very, very poor in every thing, English language zero. The room is very dirty, the toilet was the worst. The bed and pillows were very hard as if you sleet at the floor. On checkout the guy wanted us to pay again, while we gave him the booking from Agoda he gave us room with out making sure of the booking. He know nothing about Hotel job and booking. Very disappointed. I suggest that Agoda not to advertise such Hotel. The breakfast was horrible.

        Reviewed October 13, 2016
        2.8
        Sok from Cambodia
        Family with young children
        Grand Rock Suite
        Stayed 1 night in August 2016

        holiday ”

        holiday with family

        Reviewed August 08, 2016
        8.0
        Excellent
        Davanda from Cambodia
        Family with young children
        Deluxe Room
        Stayed 1 night in May 2016

        Nice location with swimming pool”

        Good location, but no breakfast after 9PM

        Reviewed May 16, 2016
        8.0
        Excellent
        Jongseok from South Korea
        Business traveler
        Deluxe Room
        Stayed 1 night in February 2016

        Was a good place with good view”

        The room was very clean, neat and cozy. My room was located at the end of east wing of the hotel, which has a balcony showing a terrific view. Also in front of the hotel, crossing over the road, there is a swimming pool and a kind of walk trail which also shows a beautiful view along the seaside. However, the separation between the hotel and swimming pool was a little bit inconvenient.

        Reviewed February 06, 2016
        5.3
        Bradley from United States
        Couple
        Deluxe Room
        Stayed 3 nights in January 2016

        USAx2”

        room view, location, pool

        Not very good staff. Low staff and breakfast not have after 9am

        Reviewed January 18, 2016
        3.7
        Subhadeep from India
        Family with young children
        Suite
        Stayed 1 night in December 2014

        Nicely put: Terrible.”

        location

        The pictures showed a nice swimming pool but it is actually across the street and was kind of public. Very badly maintained. No staff presence.

        Reviewed January 01, 2015
        7.3
        Very good
        Ram from India
        Couple
        Deluxe Room
        Stayed 3 nights in December 2014

        Grand location on oceanfront and near to bus statn”

        Location, view swimming pool

        When we checkd in they took long time to confirm our booking. Then they gave room which was boiling as their ac is not effective and small capacity for the high temps there. Their technician came after 20 mins but said ac is normal ann nothing wrong. Staff are just too dumb in thinking and talking as English is spoken v little. Breakfast is solo. More for locals, Good looking hotel and pool large but across the road. No beach is there and walking also is on the road , but not bad. No staff to tell what to do there. Should have a table for tourists and suggest tours to nearby places. Overall a good place and I could go there again

        Reviewed December 30, 2014
        9.7
        Exceptional
        phon from United States
        Couple
        Deluxe Room
        Stayed 1 night in December 2014

        Good place to relax”

        location,sea views,clean pool.

        Really good time.

        Reviewed December 22, 2014
        1234
        This is a popular property. Don't miss out!

        Back to search results

        Back to room choices

        |

        Dismiss

        Rock Royal Hotel & Resort
        |Good 6.1
        ×
        Check in. Step out.
        Experiences on Agoda. Because your room is just the beginning.

        • Very good location
        • Koh Thonsáy