Rock Solid Backpackers
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Double Room Shared Bathroom - Bed Rock Solid Backpackers
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8.4
Excellent
/10
(173 reviews)See what guests said
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9.1
Exceptional
Location rating score
Exceptional location
  • Rotorua Lapidary (Rock and Mineral Supplies)100 m
  • Maori Made130 m
  • Helium140 m
  • Rotorua Central Mall170 m
  • Rotorua Night Market210 m
  • Tamaki Maori Village320 m
  • St. Lukes Anglican Church350 m
  • Cottage Flair460 m
  • Eat Street540 m
  • Ranolf Medical Centre620 m
  • Free Wi-Fi

    Rock Solid Backpackers

    1140 Hinemoa Street, Rotorua City Center, Rotorua, New Zealand, 3010 - See map
    "The beds were sturdy and comfy, huge lockers in the room, plenty of shower stalls, right at the city center, huge kitchen, and fun activities."
    Rainier E. - October 5, 2018
    Exceptional reputation
    Recommended by 89% of guests
    Excellent service
    8.5 rating for service
    Excellent cleanliness
    8.3 rating for cleanliness
    Excellent comfort
    8.2 room quality and comfort
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Daily housekeeping

    • Table tennis

    • Ticket services

    Cheaper than 99% of all properties in Rotorua in the last 24 hours

    Compared to 421 Rotorua properties at Agoda for various dates

    Property ranking|Compared to 421 Rotorua properties
    See all rankings
    Cheapest price score
    Location score
    9.1/10
    Review score - United States
    9.0/10
    Value for money score
    8.5/10
    Better than
    99
    %
    of Rotorua properties
    Better than
    97
    %
    of Rotorua properties
    Better than
    95
    %
    of Rotorua properties
    Better than
    93
    %
    of Rotorua properties
    Value for money8.5
    Distance to city center0km
    Location rating9.1
    Nearest airportRotorua Regional Airport (ROT)
    Distance to airport6.5 km

    Rooms available at Rock Solid Backpackers

    8.2
    Excellent
    Room comfort & quality
    1 Person in 4-Bed Dormitory with Shared Bathroom - Female Only
    1 Person in 4-Bed Dormitory with Shared Bathroom - Female Only
    ...
    • Room size: 15 m²/161 ft²
    • City view
    • 2 single beds and 1 bunk be...
    Enter dates to see prices
    1 Person in 4-Bed Dormitory with Shared Bathroom - Mixed
    1 Person in 4-Bed Dormitory with Shared Bathroom - Mixed
    ...
    • Room size: 14 m²/151 ft²
    • City view
    • 2 single beds and 1 bunk be...
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    En Suite Twin
    En Suite Twin
    ...
    • Room size: 32 m²/344 ft²
    • Country/region view
    • 2 single beds
    Enter dates to see prices
    Twin Room with Shared Bathroom
    Twin Room with Shared Bathroom
    ...
    • Room size: 20 m²/215 ft²
    • Country/region view
    • 2 single beds
    Enter dates to see prices
    En-Suite Double Room
    En-Suite Double Room
    ...
    • Room size: 32 m²/344 ft²
    • Country/region view
    • 1 double bed
    Enter dates to see prices
    Private Single Room
    Private Single Room
    ...
    • Room size: 12 m²/129 ft²
    • Shower
    • 1 single bed
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    1 Person in 6-Bed Dormitory with Shared Bathroom - Mixed
    1 Person in 6-Bed Dormitory with Shared Bathroom - Mixed
    ...
    • Room size: 24 m²/258 ft²
    • Shower
    • 2 single beds and 1 bunk be...
    Enter dates to see prices
    Double Room Shared Bathroom
    Double Room Shared Bathroom
    ...
    • Room size: 12 m²/129 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    1 Person in 8-Bed Dormitory with Shared Bathroom - Mixed
    1 Person in 8-Bed Dormitory with Shared Bathroom - Mixed
    ...
    • Room size: 38 m²/409 ft²
    • Shower
    • 1 bunk bed
    Enter dates to see prices
    Bed in 4-Bed Female Dormitory Room
    Bed in 4-Bed Female Dormitory Room
    ...
    • Room size: 14 m²/151 ft²
    • Shower
    • 1 bunk bed
    Enter dates to see prices

    What people love about Rock Solid Backpackers

    • 10.0
      Exceptional

      "Kitchen is fully equipped and 24/7 Coffee/ Tea Free."

      VAIDYANATHAN

      |

      July 29, 2018

    • 7.6
      Very good
      Location

      "Location is best, just in the center of Rotorua."

      YOUGEUM

      |

      January 2, 2019

    • 10.0
      Exceptional
      Cleanliness

      "Had a good night sleep here, very clean hostel."

      Michelle

      |

      January 22, 2016

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    More about Rock Solid Backpackers

    More about Rock Solid Backpackers

    10.0
    Exceptional

    "Front desk staff extended good courtesy and very helpful."

    VAIDYANATHAN

    |

    July 29, 2018

    An overview

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    Most talked about facilities

    Housekeeping
    16 mentions
    Internet
    3 mentions
    Breakfast
    1 mention
    Swimming Pool
    1 mention

    What they offer

    7.2
    Very good

    "The bathrooms where okay and the kitchen was spacious."

    Jaya

    |

    March 13, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Rock Solid Backpackers from real guests

    Overall rating
    8.3
    Excellent
    From 1819 reviews
    Provided by verified guests of
    Agoda Reviews (173)Booking.com Reviews (1646)
    Rating via Agoda8.4
    /
    10
    Cleanliness8.3
    Facilities8.0
    Location9.1
    Room comfort and quality8.2
    Service8.5
    Value for money8.5
    High score for Rotorua
    Rating
    9+ Exceptional (46)
    8-9 Excellent (19)
    7-8 Very Good (28)
    6-7 Good (9)
    <6 Below Expectation (9)
    Time of the year
    Mar - May (34)
    Jun - Aug (33)
    Sep - Nov (16)
    Dec - Feb (28)
    All guests (173)
    All room types
    All languages

    Show reviews that mention 

    Showing 111 verified guest comments
    12345
    8.8
    Excellent
    Linh
    Group
    1 Person in 4-Bed Dormitory with Shared Bathroom - Mixed
    Stayed 1 night in June 2019

    Affordable, decent stay”

    We were pleased to be given very early check-in. The 4-bed dorm was spacious with a heater, big bunk beds and cabinets; however the walls were not sound-proof. Shared areas were decent, though the ambience looked a bit dark. The most annoying thing was weak wifi that could not reach our room, so we had to sit in the lounge for signals. The second most was very loud people hanging outside, luckily they went back in at around 10pm. You get a small discount from the adjacent rock climbing facility. In the basement there is a cinema, though we didn't check it out. The CBD is small, so it's easy to walk around. There are plenty of similarly priced backpackers around. If you have a car there are more accommodation options in Rotorua.

    Reviewed June 24, 2019

    Kia ora Linh, Thanks so much for leaving us a review. We appreciate it. We are delighted to hear you found our hostel affordable and decent. We always try our best to ensure all guests are comfortable within our hostel. We are sorry to hear you experienced issues with the noise levels after hours and the weak Wi-Fi connection. We ask all guests to be quiet between the hours of 10pm and 6am (earliest). We always try our best to ensure noise levels are kept to a minimum. We have 3 different networks that work well throughout the hostel. We are sorry our staff did not inform you of this. We will ensure all guests are aware of this on check in. Kind regards, Rock Solid Rotorua.

    Responded July 10, 2019
    Rock Solid Backpackers
    10.0
    Exceptional
    Chen from Taiwan
    Solo traveler
    1 Person in 4-Bed Dormitory with Shared Bathroom - Female Only
    Stayed 2 nights in May 2019

    Strongly recommend for solo female traveler.”

    I made an extension in 4 people female dorm for 2 more nights (#102), everyone has half of closet to use, room was clean, lucky me I had 2 very good roommates, a girl we met in Taupo then crossed path again. Staffs are awesome, cleaners are amazing! There is a pool table and table tennis for free, can get a special price for bouldering, thought climbing with charming instructors will be good fun. Met a young talented artist at opposite accommodation shop. Definitely come back when visit Rotorua again!

    Reviewed June 02, 2019

    Hi Chen, Thank you so very much for leaving us another great review. We are happy to hear you enjoyed everything Rock Solid has to offer. We always strive to go above and beyond for all staying with us. We will be more than happy to welcome you back whilst you are in Rotorua next. Kind regards, Rock Solid Rotorua.

    Responded June 05, 2019
    Rock Solid Backpackers
    10.0
    Exceptional
    Chen from Taiwan
    Solo traveler
    1 Person in 4-Bed Dormitory with Shared Bathroom - Mixed
    Stayed 2 nights in May 2019

    Strongly recommend!!”

    Was stayed in 4 people mixed dorm for 2 nights (#108), everyone has half of closet to use, room was clean, lucky me I had a very good roommate, staffs are incredible nice, cleaners are amazing! There is a pool table and table tennis for free, can get a special price for bouldering. Definitely come back when visit Rotorua again!

    Reviewed June 02, 2019

    Hi Chen, Thank you so very much for leaving us a long, descriptive review. We appreciate you taking the time to do so. We are extremely delighted to hear all positive things you have to say about our hostel. We would absolutely love the opportunity to welcome you back into the hostel in future. It would be our pleasure. Kind regards, Rock Solid Rotorua.

    Responded June 05, 2019
    Rock Solid Backpackers
    10.0
    Exceptional
    Blake from United States
    Solo traveler
    1 Person in 4-Bed Dormitory with Shared Bathroom - Mixed
    Stayed 2 nights in April 2019

    Great place”

    Centrally located, this is one of the best hostels I stayed at in New Zealand. The rooms have high ceilings which gave the dorm rooms an open feel unlike some of the more cluttered places that are comparably priced. Beds were comfortable and sturdy, and it had everything needed. Plus it was atop a rock gym for those who like climbing :)

    Reviewed April 24, 2019

    Kia ora Blake, Thanks so very much for leaving us such positive feedback. We are very happy to hear you liked everything to do with our hostel. We are extremely fortunate to be located in the city centre. Plus to have a large window over looking the climbing wall. We still can not believe how lucky we are when it comes to our location. We would love the opportunity to host you again. If you are ever back in Rotorua, feel free to return and maybe give the Rock Wall a go?1 Kia pai te ra (have a good day) - Rock Solid Rotorua.

    Responded April 28, 2019
    Rock Solid Backpackers
    10.0
    Exceptional
    siti from Malaysia
    Group
    En Suite Twin
    Stayed 2 nights in February 2019

    Perfect and value for money!”

    Love the room, decoration and nice arrangement esp the kitchen. Easy for parking and near the starbucks and also pakNsave

    Reviewed June 10, 2019

    Kia ora, Thanks so much for the 10/10 review. We are stoked to hear you liked everything within our hostel. We appreciate the praise and will be sure to pass it along to the team as they will be delighted to hear their hard work is appreciated. Kind regards, Rock Solid Rotorua.

    Responded July 10, 2019
    Rock Solid Backpackers
    8.0
    Excellent
    Anaïs from New Zealand
    Solo traveler
    Budget Fan Room
    Stayed 2 nights in August 2018

    Impossible to sleep after 7am”

    This place is clean and most of the staff I talked to were very helpful and polite. I booked a private room on agoda, but so cheap I assumed it was a mistake from the site. When I arrived I was told that it was indeed a dorm, which was fine for me. But I was also told that it was the cheapest room, the "fan room", with the kitchen ventilation pipe passing through and making a loud noise all day long. The girl from the reception told me it was turned off from 10pm to 10am. And that was not true. Every morning the awful sound started at 6:55 am! Even on Sunday! Also there is no windows in the common areas (living room and kitchen), so it feels a bit like living in a cave.

    Reviewed August 07, 2018

    Hi Anaïs, Thanks so much for leaving us your feedback. We are sorry your experience at our hostel was not up to standard. For this, please accept our sincerest apologies. We hope you enjoyed the rest of your travels and all our little town has to offer. Kind regards, Rock Solid Rotorua.

    Responded February 20, 2019
    Rock Solid Backpackers
    8.0
    Excellent
    Shui from Hong Kong
    Solo traveler
    1 Person in 4-Bed Dormitory with Shared Bathroom - Female Only
    Stayed 2 nights in July 2018

    Very good”

    The kitchen is filled with cooking smell when more people are using it. The ladder for getting onto upper bed is dangerous for climbing, also if there is a guardrail that would be safer. If there are chairs in the room that would be great. Good location, nice staff and clean.

    Reviewed August 01, 2018
    10.0
    Exceptional
    VAIDYANATHAN from India
    Solo traveler
    1 Person in 8-Bed Dormitory with Shared Bathroom - Mixed
    Stayed 2 nights in July 2018

    All Excellent”

    Hotel location is just 10 minutes walk from i site and at the main place. Garden is walking distance from hotel. Kitchen is fully equipped and 24/7 Coffee/ Tea Free. Bath Room and Toilet are clean. Front desk staff extended good courtesy and very helpful.

    Reviewed July 29, 2018
    8.0
    Excellent
    TIO from Hong Kong
    Group
    Double Room Shared Bathroom
    Stayed 1 night in May 2018

    Lots of facility”

    The location is easy to find. It is near to the tourist information centre and inter city bus stop. There are lots of fscilities there and you can add on sign up for different activities or expenience.

    Reviewed May 15, 2018
    8.0
    Excellent
    Ong from Malaysia
    Solo traveler
    1 Person in 6-Bed Dormitory with Shared Bathroom - Mixed
    Stayed 4 nights in April 2015

    Good location, friendly staff, recommend to stay ”

    Good location, friendly staff, comfort to stay

    Good location, friendly staff, wash room and bath room is clean, comfort bed, wifi is good, overall is good and worthy for money you have paid. Recommend to stay here if you would like to visit Rotorua.

    Reviewed April 30, 2015
    9.6
    Exceptional
    Rainier from Philippines
    Solo traveler
    Budget Fan Room
    Stayed 2 nights in September 2018

    Awesome”

    I like most things about this hostel. The beds were sturdy and comfy, huge lockers in the room, plenty of shower stalls, right at the city center, huge kitchen, and fun activities. What could be better were: bathtowels, breakfast option, and a little more knowledgable staff (though they were all nice and accommodating so that kind of makes up for it). Too bad I wasnt able to experience their movie night with popcorn and hot choco.

    Reviewed October 05, 2018

    Hi there, Thanks so much for taking the time to review our property. We appreciate it. We are delighted to hear you enjoyed the beds, kitchen and all the little things we offer here. We enjoy the feedback on our staff, our staff are all knowledgeable about Rotorua and the area. We always try our best to let guests know all information about all tours and attractions in and around Rotorua. Kind regards, Rock Solid Rotorua.

    Responded February 20, 2019
    Rock Solid Backpackers
    10.0
    Exceptional
    Lambros
    Family with teens
    1 Person in 4-Bed Dormitory with Shared Bathroom - Mixed
    Stayed 1 night in February 2019

    Wow”

    Cool place Amazing staff!! Especially the spanish guy!!! Mamy thanx for all!!

    Reviewed February 28, 2019

    Hi Lambros, Thanks so much for leaving us your feedback. We appreciate it. We will pass your positive comments along to the staff member mentioned above. Kind regards, Rock Solid Rotorua.

    Responded March 05, 2019
    Rock Solid Backpackers
    7.2
    Very good
    Jaya from Netherlands
    Couple
    1 Person in 8-Bed Dormitory with Shared Bathroom - Mixed
    Stayed 3 nights in March 2018

    Okay, bit industrial”

    Nice place over all, but the dorm room i stayed in smelled really bad and the seilling was very gross. So many spider webs... THe fly-carcasses where spread out all over my bed, kind off gross... The bathrooms where okay and the kitchen was spacious. It was an okay hostel, but not great.

    Reviewed March 13, 2018
    3.2
    qi from Germany
    Solo traveler
    1 Person in 4-Bed Dormitory with Shared Bathroom - Mixed
    Stayed 1 night in February 2018

    guest unfriendly ”

    this hostel is clean and with big space, but the hotel policy and hotel staff are very user unfriendly, with the strange notice in the front door, check in after 10 pm is totally impossible, we know the flight delay and bus delay and broken car is not your fault! but it is also not ours !

    Reviewed February 05, 2018
    7.6
    Very good
    DENNIS from United States
    Couple
    En-Suite Double Room
    Stayed 3 nights in January 2018

    Noisy, noisy, noisy place!”

    We are a mature couple and decided to try this hotel because of the high rating. Well, we did not sleep 2 nights out of 3 due to people smoking outside from a low life bar and speaking REALLY loud and a group of 20 young women who screamed/slammed doors all night. I can not believe the hostel did not do anything about it... Cheap accommodation but no zzzzzzzz!

    Reviewed January 23, 2018
    9.6
    Exceptional
    Genevieve from Canada
    Group
    1 Person in 4-Bed Dormitory with Shared Bathroom - Female Only
    Stayed 1 night in April 2015

    My first hostel experience”

    This hostel was a great place for my first time trying one. Had a tiny bit of trouble finding it (probably mostly cause it was dark and of my direction sense). The facility is clean with friendly/helpful staff and equipped with all the basics. It was quiet in the evening and I had a great time talking with a fellow traveler. Overall, I would recommend it for anyone else staying within the area.

    Reviewed February 22, 2017
    6.8
    Good
    Edwina from Singapore
    Group
    Twin Room with Shared Bathroom
    Stayed 2 nights in October 2016

    Convenient”

    A little pricey, great kitchen for everyone to cook during all hours, doors a little bit of hassle. we had to unlock the main one (for late night), followed by 1 door, and another to get in. Was pretty exhausting when we had lots of stuff to carry from our car in and out. But i guess its good also for safety - other than that, all pretty good. huge lounge area to hang around while waiting for check-in/out. had a pool table and pingpong table for us to kill time. laundry room available too

    Reviewed December 12, 2016
    9.6
    Exceptional
    Melody from Singapore
    Solo traveler
    Private Single Room
    Stayed 2 nights in August 2016

    Awesome staff!”

    Friendliest staff i've come across and each one knows you by name. Room was adequate and comfortable beddings. Toilet n showers were kept very clean. Very secured. There's a electronic locked door, a keylock door and finally your room is keylocked too. Quiet place despite the very central location. They have cool facilities too!

    Reviewed August 13, 2016
    9.0
    Exceptional
    Rose from Australia
    Solo traveler
    1 Person in 8-Bed Dormitory with Shared Bathroom - Mixed
    Stayed 1 night in November 2015

    Very nice staff & kitchen / rooms a bit small”

    Friendly staff, Big bright kitchen, Free wifi

    I enjoyed my stay there. (+) The staff was really friendly, the kitchen bright, clean and well equiped. There is a storage room (with even a fridge!). Free wifi (supposedly limited but thet would give you more data if needed. Location perfectly central. (-) The rooms were good but not really big. Showers were a bit far away (from where I was). I would recommand this place.

    Reviewed December 03, 2015
    8.7
    Excellent
    Robert from United States
    Couple
    Double Room Shared Bathroom
    Stayed 1 night in June 2015

    Well organized kitchen, great location”

    kitchen, location, staff

    We had a private double, NOT ensuite. Our room was on second floor but there is a ramp, no stairs. We travel with small carry-ons. It was not a problem for us to roll these to our room. One backpacker complained that too many keys are too difficult for a backpacker to handle. Really? This person really gives bad names to all backpackers. This hostel gives you three keys to use: one for the front door in case you are coming back really late. Other two are for your room and for the entrance to the hostel area. Rotorua is not the safest place in the country and we felt actually good about the fact that one has to have a key to get into the hostel part. Bathrooms were clean, plenty of hot water. The mess was made by the people who are using the bathrooms carelessly. Wifi actually worked in our room, albeit a bit slow. In the reception, wifi worked fine. Our room was basic but clean. I asked the owner later to put some hooks on the wall and he wrote down the suggestion with gratitude. Staff were incredibly friendly, kind and helpful. The best p[art was their kitchen. Everything is in working order and every pot and pan had its own lid in its place. Once again, it is the responsibility of the users to keep a communal kitchen clean. This trip is teaching me that time is different. Now a days people are raising spoil brats who are selfish and do not care for or respect others at all. We were probably lucky because the noise level was very minimum and we slept well. After checking out we had to return and wait for about two hours to be picked up again by KE bus. The owner was very kind to let us use the lobby, the bathroom, etc. It was fun to watch children getting trained in rock climbing downstairs. I will recommend this place to anyone wanting to find a private room with kitchen access who is however willing to share the bathroom. Location is very central.

    Reviewed June 21, 2015
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