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Roland Hotel
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Interior view
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Buffet
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Buffet
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5.3 Location score
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5.3Location
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Room service [24-hour]

  • Bar

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Room choices
Standard Room
...
  • City view
  • 15 m²
  • 1 queen bed
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Suite Room
...
  • City view
  • 25 m²
  • 1 queen bed
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Nearest essentials

Airports
  • 15 kilometers to
  • Netaji Subhash Chandra Bose International Airport (CCU)
  • 227 kilometers to
  • Sonari Airport (IXW)
Public transportation
  • 4 kilometers to
  • Central Metro Station
Hospital or clinic
  • 850 meters to
  • Sambhunath Pandit Hospital
Pharmacy
  • 1.9 kilometers to
  • Frank Ross Pharmacy
Convenience store
  • 2.1 kilometers to
  • Krishna Store
Cash withdrawal
  • 350 meters to
  • ATM

More about Roland Hotel

An overview

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What they offer

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Guest policies

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Some helpful facts

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Announcements

Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Verified guest reviews

Agoda Reviews (3)
Booking.com Reviews (27)

2.3

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Review score
based on 3 reviews
  • Cleanliness 4.7
  • Location 5.3
  • Room comfort and quality 4.0
  • Service 6.7
  • Value for money 4.7
Exceptional
based on 1 reviews
  • Cleanliness 10.0
  • Location 10.0
  • Room comfort and quality 8.0
  • Service 10.0
  • Value for money 10.0
Review score
based on 1 reviews
  • Cleanliness 2.0
  • Location 2.0
  • Room comfort and quality 2.0
  • Service 8.0
  • Value for money 2.0
Review score
based on 1 reviews
  • Cleanliness 2.0
  • Location 4.0
  • Room comfort and quality 2.0
  • Service 2.0
  • Value for money 2.0
Provided by verified guests of Agoda
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2.3
anita from Australia
Group
Suite Room
Stayed 2 nights in January 2016
Horrible experience. Poor value for money.”
hot water and aircon
Would not stay here again. Gave us nonsmoking room which reeked of cigarettes. They tried to cover the smell by spraying airfreshner that reeked of kerosene! Then changed us to a room that reeked of mothballs. Could barely breathe or sleep. Very dirty sheets and towels. We didn't dare sleep under the blankets. Bring your own sheets and towels if you stay here. Very noisy. Construction noise and people talking and smoking in the hallway until 4am both nights. Most staff unhelpful. 25km from the airport and hard to get a taxi to go to town. Should be a 2 star not 3 star rating. Would not stay here again. Better off paying a bit more and staying in a place you can sleep in rather than dread going back to! We would have left straight away and moved somewhere else if it wasn't too late. Wish i could get my money back!
Reviewed January 20, 2016
Dear Guest, Thank you so much for taking the time to give us feedback on your recent stay. It seems that the room was just not up to your standards, and we would like to sincerely apologise for your experience, and will certainly speak with the appropriate departments to ensure that this issue is resolved. Best regards, Management & Staff Roland Hotel
Responded March 29, 2017
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Roland Hotel
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9.3
Arumugam from India
Business traveler
Stayed 2 nights in August 2014
Simply the best worth for money”
Friendly,kindly,lovly
It's great by agoda, I never expect such a things in this range it's good service from hotel. I would like to prefer to stay future also
Reviewed September 01, 2014
Dear Guest, I would like to thank you for choosing our hotel as your accommodation choice during your recent visit to Kolkata. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. All of us would like to offer our sincere thanks for your delightful review. We hope you will give us the opportunity of welcoming you again at Roland Hotel. Best regards, Management & Staff Roland Hotel
Responded March 29, 2017
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3.0
Oliver from Germany
Couple
Suite Room
Stayed 1 night in February 2015
Unfassbar dafür Geld zu verlangen ”
die Mitarbeiter waren sehr nett
Ausser der Mitarbeiter gibt's nichts positives. Das Zimmer war schmutzig, das Bett nicht gemacht, unter die Dusche wollte man sich nicht stellen. Es ist eine Frechheit für so etwas Geld zu verlangen - und das nicht zu wenig. Zum Glück hatten wir nur eine Nacht gebucht.
Reviewed February 04, 2015
Dear Guest, Thanks for your review. Best regards, Management & Staff Roland Hotel
Responded March 29, 2017
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