Romantic Resort & Spa
Romantic Resort & Spa
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"Location is awesome."

Boon C.

February 23, 2018

Grand Deluxe Mountain View - Guestroom Romantic Resort & Spa
Grand Deluxe Mountain View - Guestroom
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Interior view Romantic Resort & Spa
Interior view
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Interior view Romantic Resort & Spa
Interior view
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Swimming pool Romantic Resort & Spa
Swimming pool
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See map Romantic Resort & Spa
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Excellent
Location
8.5
See all 32 photos Romantic Resort & Spa
See all 32 photos
Removed from saved list
Very good
From 963 reviewsSee what guests said
7.9
/
10
Excellent cleanliness
8.1
Recommended by 87% of guests
Value for money7.5
Distance to city center18.2 kmKm
Location rating8.5
Nearest airportNakhonratchasima Airport (NAK)
Distance to airport108.5 km
87%

would recommend to a friend

Agoda Preferred Property

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Balcony/terrace

  • Bar

Room choices
8.0
Very good
Room comfort & quality
This property is in high demand!Booked 21 times in the last 24 hours | 30 travelers are looking at this property right now
Deluxe Mountain
Deluxe Mountain
...
  • Room size: 50 m²/538 ft²
  • Mountain view
  • 2 queen beds
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Deluxe Pool
Deluxe Pool
...
  • Room size: 50 m²/538 ft²
  • Pool view
  • 2 queen beds
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Grand Deluxe Pool View
Grand Deluxe Pool View
...
  • Room size: 45 m²/484 ft²
  • Pool view
  • 1 king bed
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Grand Deluxe Mountain View
Grand Deluxe Mountain View
...
  • Room size: 45 m²/484 ft²
  • Mountain view
  • 1 king bed
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Luxury Room - Pool View
Luxury Room - Pool View
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    Deluxe With View Single
    Deluxe With View Single
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      Deluxe Single
      Deluxe Single
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        Basic Single
        Basic Single
        ...
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          More about Romantic Resort & Spa

          More about Romantic Resort & Spa

          "Staff were really attentive"

          Reviewed January 10, 2017

          Christopher from United Kingdom

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          Couple

          An overview

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What they offer

          "Location is good for move to highlight place around Khao Yai..."

          Athipon from Thailand

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          Couple
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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          Real reviews from real guests

          Agoda Reviews (963)Booking.com Reviews (85)
          7.9
          /
          10
          Cleanliness8.1
          Facilities7.5
          Location8.5
          Room comfort and quality8.0
          Service7.8
          Value for money7.5
          Provided by verified guests of Agoda
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          Room type
          Deluxe Mountain
          Deluxe Pool
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          Grand Deluxe Pool View
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          Showing 806 verified guest comments
          12345
          6.4
          Good
          ALAN from United Kingdom
          Couple
          Deluxe Mountain
          Stayed 1 night in August 2018
          Good ”
          Good stopping off point for travel
          Reviewed August 21, 2018
          Dear Khun Alan, Your satisfaction is most expectation from us.Thank you all that you take time with good review.We hope you will be return to stay with us again. Best Regards Paniphak Krisorakul Assistant Front Office Manager
          Responded August 21, 2018
          Romantic Resort & Spa
          2.0
          Karakade from Thailand
          Family with young children
          Deluxe Mountain
          Stayed 1 night in August 2018
          Old design, not worth to the payment.”
          I requested good view, but the staff choose the cement plant view for me., and firstly lied me that would choose nice view for me before I reserve the additional room. The swimming pool is not clean as seen in the Agoda image. I thought it is not worth for the payment.
          Reviewed August 14, 2018
          Dear Khun Karakade, We deeply apologize,Experience wasn't good encounter for you in this period,May we allow you to deliver your comments to management for improvement,We hope you come back to stay with us again. Best Regards Paniphak Krisorakul Assistant Front Office Manager
          Responded August 17, 2018
          Romantic Resort & Spa
          6.8
          Good
          Yeow from Singapore
          Business traveler
          Deluxe Mountain
          Stayed 1 night in January 2018
          Average hotel for Business Travel”
          4 of us checked into the individual rooms and we were all given 2 beds instead of the requested single King bed. I don't like this aspect, food quality was average only.
          Reviewed August 10, 2018
          Dear Khun Yeow, Warm greeting from Romantic Khaoyai, Thank you for take a time for review our property,We deeply apologize overall that you trouble encounter during stay in this period.Let us bring your comments to management for solve it all,We hope you will be come back to stay with us again. Best Regards Paniphak Krisorakul Assistant Front Office Manager
          Responded August 10, 2018
          Romantic Resort & Spa
          9.2
          Exceptional
          NAWAPORN from Thailand
          Family with teens
          Deluxe Mountain
          Stayed 1 night in July 2018
          Exceptional”
          Staffs were nice and friendly, Room was clean and quiet
          Reviewed August 06, 2018
          Dear Khun Nawaporn, Thank you very much for kindly review our property,We are delight to hearing you satisfy during stay in this period.We hope you come back to stay with us again. Best Regards Paniphak Krisorakul Assistant Front Office Manager
          Responded August 07, 2018
          Romantic Resort & Spa
          5.2
          Low from Singapore
          Group
          Deluxe Mountain
          Stayed 3 nights in June 2018
          Above average”
          Lots of mosquitoes Breakfast spreads limited Foods is cold
          Reviewed June 20, 2018
          Dear Khun Low, Warm greeting from Romantic Khaoyai, Firstly we extremely sorry as you comments that we do not hear please allow us we take time with our management for investigate and will resolve the problem immediately.We wish you come back to stay with us again. Best Regards Paniphak Krisorakul Assistant Front Office Manager
          Responded June 23, 2018
          Romantic Resort & Spa
          6.8
          Good
          Shirley from Singapore
          Couple
          Grand Deluxe Mountain View
          Stayed 2 nights in March 2018
          Good”
          Took a corner room with balcony. Enjoyed the beautiful sunset amidst the greenery. Good room to chill out
          Reviewed May 16, 2018
          Dear Khun Shirley. Thank you for you kindly choose to stay with Romantic Khaoyai Resort.Good location and nice view,Took time for relaxing We hope you will be return back to stay with us again. Best Regards Paniphak Krisorakul Assistant Front Office Manager
          Responded May 27, 2018
          Romantic Resort & Spa
          7.6
          Very good
          Thomas from Thailand
          Family with young children
          Deluxe Mountain
          Stayed 1 night in October 2017
          Traveller”
          Nice
          Reviewed May 09, 2018
          Dear Khun Thomas, Thank you for your interested and choose to stay At Romantic Khaoyai Resort.We hope to serving you in the further time. Best Regards Paniphak krisorakul Assistant Front Office Manager
          Responded May 10, 2018
          Romantic Resort & Spa
          4.8
          Jens from Germany
          Couple
          Grand Deluxe Mountain View
          Stayed 2 nights in April 2018
          Acceptable”
          Shower had no hot water, toilette was broken. At checkout we had been charged 350 Bt. for a broken coffee mug. Pool is very small with about 6 pool chairs. Hotel is new and modern, but area was quite empty and has the charm of an army resort. Many of surrounding restaurants and bars are shut down or under construction. Definitly no place where i would return to.
          Reviewed May 03, 2018
          Dear Khun Jen. We do apologize for you that all inconvenient from us.Please allow us to bring your comments to our management team for find best solution for improvement overall and we hope you will come back to stay with us again. Best Regards Paniphak Krisorakul Assistant Front Office Manager
          Responded May 06, 2018
          Romantic Resort & Spa
          8.0
          Excellent
          jaslyn from Malaysia
          Couple
          Deluxe Mountain
          Stayed 1 night in December 2017
          Relax”
          Wide choice of breakfast We enjoyed the cafe opposite to the hotel that serves beer and bbq
          Reviewed May 03, 2018
          Dear Khun Jaslyn, We thank you as you are interest and choose to stay at Romantic Khaoyai.Our selection of breakfast that made you enjoy.We hope you will be return back to stay with us again. Best Regards Paniphak Krisorakul Assistant Front Office Manager
          Responded May 06, 2018
          Romantic Resort & Spa
          10.0
          Exceptional
          narin from Thailand
          Business traveler
          Deluxe Mountain
          Stayed 1 night in June 2017
          very ok”
          very ok
          Reviewed April 19, 2018
          Dear Khun Narin, Thank you very much for you choose to stay with us.We look forward to service you in the further time. Best Regards Paniphak Krisorakul Assistant Front Office Manager
          Responded April 28, 2018
          Romantic Resort & Spa
          8.4
          Excellent
          Tay from Singapore
          Family with young children
          Deluxe Pool
          Stayed 1 night in March 2018
          Excellent”
          big rooms w 2 queen size beds, no need to squeeze with 2 kids, well maintain n quiet place, everything is very good but the staff communication could be improved, cannot speak simple english.
          Reviewed March 17, 2018
          Dear Khun Tay. Firstly please accept with our apology for inconvenience from service from our staff.All comments of you we must bring to our management for solve it We hope you will return to stay with us again. Best Regards Paniphak Krisorakul Assistant Front Office Manager
          Responded March 27, 2018
          Romantic Resort & Spa
          8.4
          Excellent
          Tay from Singapore
          Family with young children
          Deluxe Mountain
          Stayed 1 night in March 2018
          Excellent”
          No complaints, very nice, clean and well maintain resort. Would be good if staff can speak basic English, their communication could be improved
          Reviewed March 17, 2018
          Dear Khun Tay. We would like to thank you as you gave comments to us for we aware and must be have improve particular problems inside our hotel. Although almost quite good,But some problem must need to resolve we will bring it up to our management to manage. Best Regards Paniphak Krisorakul Assistant Front Office Manager
          Responded March 27, 2018
          Romantic Resort & Spa
          8.4
          Excellent
          Jone from Singapore
          Family with young children
          Deluxe Pool
          Stayed 3 nights in November 2017
          Couple Hotel”
          As the hotel's name suggest, Romantic... so it seems like (or in fact really) the hotel is targeting at couple guests only. Families with kids (like mine) don't feel welcome as the staff seems to see the children as a "disturbance" to the romantic ambience!
          Reviewed March 06, 2018
          Dear Khun Jone, Warming greeting from Romantic Resort And Spa Khaoyai, We really sorry to hear all that you got inconvenience.Please accept our apology we will bring your comments to management for solving problem.We hope you will return to stay with us again. Best Regards Paniphak Krisorakul Assistant Front Office Manager
          Responded March 12, 2018
          Romantic Resort & Spa
          8.0
          Excellent
          Boon from Malaysia
          Family with teens
          Deluxe Mountain
          Stayed 2 nights in February 2018
          Shower room hygiene can be improved”
          Room 302# can see stains on the wall. Breakfast is perfect! Location is awesome. 10-20 mins to main attraction areas by driving. Big room! Value for money.
          Reviewed February 23, 2018
          Dear Khun Boon. Warming greeting from Romantic Resort And Spa Khaoyai. Firstly we would like to say thank you as you choose to stay with us on this period.Almost of service and facilities made you that satisfy except about accommodate must need to maintenance we must took your comments to management teams for find out best resolve.We hope you will be return to stay with us again. Best Regards Paniphak Krisorakul Assistant Front Office Manager
          Responded February 24, 2018
          Romantic Resort & Spa
          8.0
          Excellent
          lee from Singapore
          Couple
          Deluxe Mountain
          Stayed 2 nights in January 2018
          Very good”
          Huge room able to sleep 4.
          Reviewed January 07, 2018
          Dear Khun Lee, Warming greeting from Romantic Resort And Spa Khaoyai. We delight as hearing you enjoy to stay with us.As large of room accommodation decorate full facilities in the guest room provide with standard of service from staff that touching you satisfaction.We hope you will stay as well all period And hope you will come back to stay with us in further time.Thank you. Best Regards Paniphak Krisorakul Assistant Front Office Manager
          Responded January 07, 2018
          Romantic Resort & Spa
          8.4
          Excellent
          Thaveesak from Thailand
          Family with teens
          Deluxe Mountain
          Stayed 1 night in December 2017
          Nice stay”
          Clean room with large beds, can ocuoy up to 4 people. Large variety for breakfast. Affordable price. However bad water systems and Wi-Fi connection.
          Reviewed December 30, 2017
          Dear Khun Thaveesak, Warming greeting from Romantic resort and spa Khaoyai. We are glad to hearing you enjoyable all stay with us.All about facilities inside the guest room with reasonable price that touch you satisfaction and for you comment water system we already bring all to management for processing.Thank you. Best Regards Paniphak Krisorakul Assistant Front Office Manager
          Responded January 01, 2018
          Romantic Resort & Spa
          6.0
          Alan from Ireland
          Couple
          Deluxe Mountain
          Stayed 1 night in December 2017
          Poor customer service”
          The rooms are modern and clean, but the bathrooms could be better equipped with supplies such as toothpaste since there are no convenience stores nearby. The buffet breakfast was fine, but there weren't sufficient tables for all guests. Myself and a few other guests had to sit by the pool on damp chirs. I thought customer service was poor on checkout, especially after being accused of damaging the keycard and staff demanding that I pay for the damage (which I certainly did not do). My overall impression was that this is a hotel that caters to larger groups of Thai guests and foreign guests are not so welcome.
          Reviewed December 29, 2017
          Dear Khun Alan, Warming greeting from Romantic Resort And Spa Khaoyai. Cleanliness facilities accommodation was nice.Except amenities in the restroom must more supply for you,And service from department still must improve we will bring all comments that you gave to management for solving immediately.We look forward to service in the further time. Best Regards Paniphak Krisorakul Assistant Front Office Manager
          Responded January 07, 2018
          Romantic Resort & Spa
          5.6
          Ng from Singapore
          Solo traveler
          Deluxe Pool
          Stayed 4 nights in December 2017
          Unreliable wifi which is not working every other day. ”
          Get a more competent IT staff to troubleshoot IT problem
          Reviewed December 23, 2017
          Dear Khun Ng, Warming greeting from Romantic Resort and Spa Khaoyai. Firstly we do apologize as you inconvenience about WIFI System for service in the hotel.We realize that hard problem as you got along you stay with us.We must solving this immediately.We look forward to service you in the further time. Best Regards Paniphak Krisorakul Assistant Front Office Manager
          Responded January 07, 2018
          Romantic Resort & Spa
          10.0
          Exceptional
          Li from Singapore
          Family with young children
          Deluxe Mountain
          Stayed 2 nights in December 2017
          Nice hotel with big rooms n good location ”
          Rooms are big. Breakfast was good and lots of variety. Food at Hotel Thai restaurant was great. Must try if you stay here. Location is near to many places of interest.
          Reviewed December 17, 2017
          Dear Khun Li, Warming greeting from Romantic Resort And Spa Khaoyai. We would like to thank you as you choose us to stay at Romantic Resort And Spa Khaoyai.More atmosphere freshy at the locate in Khaoyai. Alomost that made you happiness with us And we hope you will return to us once again. Best Regards Paniphak Krisorakul Assistant Front Office Manager
          Responded January 07, 2018
          Romantic Resort & Spa
          6.8
          Good
          Suchada from Thailand
          Family with young children
          Deluxe Mountain
          Stayed 1 night in December 2017
          Good”
          Reccommend to have more vareity of breakfast buffet
          Reviewed December 15, 2017
          Dear Khun Suchada, Warming greeting from Romantic Resort And Spa Khaoyai. We are pleasure to welcoming you to stay at Romantic Resort And Spa Khaoyai. Good tasting with Thai,International Restaurant that you can find at here.At you comments we have to bring to management.We really thank you so much for you choose us.And look forward to service you on the next period. Best Regards Paniphak Krisorakul Assistant Front Office Manager
          Responded January 07, 2018
          Romantic Resort & Spa
          12345
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