Verified traveler reviews

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Very good



based on 236 reviews
  • Cleanliness 8.7
  • Facilities 7.8
  • Location 8.0
  • Room Comfort/Standard 8.3
  • Service 8.4
  • Value for money 7.6
  • Food/Dining 6.8
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James from United Arab Emirates
Solo travelers
4 Cube - Non-Smoking
Stayed 5 nights in May 2016
Great place to explore the city from
Rooms are quite small but have all you need. For me, a perfect location for exploring much of Tokyo and a little refuge once back from a day walking... Staff were very helpful
Reviewed May 27, 2016

Joshua from United States
Couples
4 Cube - Non-Smoking
Stayed 1 night in May 2016
Room Smelled of Mildew and Multiple Stains on Carpet
Staff is very professional and hotel is centrally located to Roppongi restaurants and Ometesando. However, the room smelled like mildew, possibly from the shower flooding onto the rugs and there was a few large stains on the carpet the staff did not even try to cover up or clean.
Reviewed May 23, 2016

Michael from United States
Couples
Double - Non-Smoking
Stayed 3 nights in April 2016
Solid hotel but location is kinda inconvenient
The hotel is clean but does not have a public bath and the rooms are very tight. Also, the internet did not work at all, however, they brought us a router just for our room which was GREAT! The location is not great as it's a 12 min walk to the closest subway (that's far after walking 65 miles a week), but the staff is great and the hotel is clean and simple if you just need a place to rest. No REAL complaints
Reviewed May 04, 2016

Yukiko from United States
Families with older children
4 Cube - Non-Smoking
Stayed 7 nights in April 2016
Good Roppongi location
Reasonably priced buffet breakfast. Friendly, helpful staff. Location about a 7-10 min walk from Roppongi train station for Hibiya line and Oedo line respectively; 7-min walk from Roppongi Hills Mall.
Reviewed April 14, 2016

Lifang from China
Couples
Double - Non-Smoking
Stayed 1 night in April 2016
Close to Roppongi Hills
10min walking distance to Roppongi hills, convenient store nearby. Though room is quite small, facility is new and well equipped. There is micro-wave oven in the room! Staff can speak both English and Chinese, however we lost our thermos cup on last day of the Japan trip.
Reviewed April 12, 2016

Chia from Taiwan
Solo travelers
Double - Non-Smoking
Stayed 1 night in March 2016
Good
Good
Reviewed April 05, 2016

tommy from United States
Couples
Patio - Non-Smoking
Stayed 1 night in March 2016
S hotel
Staff and lcation! I don't have a third.
Staff were EXCELLENT! Bath and shower area had a really odd smell! 20+ years in Japan and I never smelled anything like it and it is hard to describe. It was not a pleasant odor at all! Hallways were dark and love hotel feel! Room wasn't worth the price.
Reviewed March 21, 2016

Christine from United States
Couples
Double - Non-Smoking
Stayed 1 night in November 2015
Very clean and upscale
I like that it was very modern looking and clean
For the price, I thought it was a good deal. The breakfast is good and the staff are nice. Not a lot of places to walk to. Rooms are small but extremely clean.
Reviewed March 17, 2016

Darren from Australia
Solo travelers
Deluxe Twin - Non-Smoking
Stayed 2 nights in December 2015
Clean modern hotel near the heart of Roppongi
Room size is generally larger than standard rooms in Tokyo. Modern and clean fitting making this very comfortable to stay in. Staff are friendly with convenient restaurant/cafe downstairs. Location is perfect with a 5 minute walk to Roppongi.
Reviewed February 17, 2016

Terence from Norway
Couples
4 Cube - Non-Smoking
Stayed 8 nights in January 2016
Hotel S Roppongi
Location of the hotel, front desk staff and room size.
Overall the stay was fine although the decor of the room we had on the 6th floor was very tired and there was a strong drain smell coming from the bathroom.
Reviewed February 07, 2016


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