Wonderul Experience”

Had a wonderful experience. Will highly recommend to all my friends. And will definitely stay there again on my next trip to Milan. The hotel location is superb for people who love shopping- just right behind the Duomo and a 5 min walk to Via Monte Napoleone. The hotel main restaurant food is excellent. I did eat there three times during my 3-days tay. Buffet breakfast should be a little more varied with more cooked dishes. The staff is very helpful and responds quickly to all of my requests. Really glad that I had chosen Rosa Milano for my recent stay in Milan.

Nice hotel with good location”

If you are visiting Milan and would like to be in the best shopping place in Italy , then this hotel is just perfect. In less than 2 minutes walking you can be in Duomo. I stayed with my wife for 3 nights in room 141 which was far from the elevators. We visited Milan just for shopping as this period was in the winter sale period where you get 30 to 50 per cent off marked prices. So we were all day shopping for us and for our kids back home, and when we come back to hotel , we arrive very tired and just go to sleep. We really didn't test the hospitality of hotel Rosa but breakfast was very good with a good selection of food items. Two points I want to draw your attention to which worth knowing: 1) Internet is free in the lobby area and costs 6 Euros for 24 hours if you are using an iPad or similar tablet and costs 8 Euros if you are using a laptop. This is so cheap in Italy. 2) parking in the area is very expensive. The hotel charges you 50 Euros a night. But you can park in a nearby parking garage for 31 euros in 24 hrs. I definitely recommend this hotel for anyone visiting Milan for pleasure and needs to be in the Duomo area.

Fabulously chic hotel in the historical centre”

I had a wonderful stay at the Starhotel Rosa... Room was large and clean... Walk in closet huge... Breakfast was extensive and good... Will definitely stay again when in Milan!

Lovely hotel very good service ”

we enjoyed our stay at the rosa grand and the location was perfect, the breakfast was excellent. this hotel has much to offer especially at night if you want to stay in and enjoy a drink at the bar or have a nice dinner.

Great location but small rooms”

Star hotel Rosa Grand is located very close to the Duomo. For Catholics who wish to participate in Mass/ Eucharistic celebration to fulfill their Sunday obligation, The Milano Cathedral is about 5 min walking distance from the hotel. The hotel is also very close to the high fashion shopping belt of Milan, Montenapoleone. It is also very close to some great Italian restaurant like Paper Moon. The spread for breakfast is quite extensive. However, there is a shortage of staff to handle the high volume of guests during breakfast time. The room was small and needs major renovation to resonate with the hotel lobby.

Grand, spacious and clean big room! Good location with 5mins walking distance to Duomo di Milano!”

Really surprise with the grand big spacious room! clean and bright with a big make up mirror! Great location with walking distance to Duomo di Milano, Gallery Victorio Emanuelle and of course Metro station too! :)

Great location and friendly staff”

We thorougly enjoyed our stay at Rosa Grand. The location is very convienient and close to the Duomo and shopping area. Hotel is clean with modern design. The staff is very friendly and helpful.

location location location”

Very good. Despite other reviewers moaning about needing to pay for internet especially for a 4 star hotel, the price is €6 and not €8 not enough to break the bank. This is actually not paid to Star Hotels but directly to an outsourced IT A company from Switzerland. I do think that on the surface perhaps it would be better on the face of it to embed these prices into their hotel rates if possible. I arrived one day earljer and got an upgrade so that I needn't move rooms. My husband, son and I stayed in Junior Suite which was a good size; albeit not one of the newly refurbished suites, it was comfortable enough and was in the inner courtyard therefore isolated from any exterior noises. Breakfast was a buffet style. The bacon was soggy, scrambled eggs slimy, and the sausages were hot dogs cut up. The coffee and hot chocolate were brilliant. The cold service was acceptable. There is a popular salad bar in the hotel and in the evening the bar is lovely for a sit down with jazz in isolated pods good for small groups of people to socialise. Sadly our room was directly above this bar and we could hear the thumping of the bass when we retired. Overall we would return for the lobby service and of course the location. Everything is so close that if I wished to return with some shopping or a simple rest before venturing out again I could with ease. Overall the best thing about our stay is the lobby staff, first and last impressions are important and this was spot on. Many praises for these attentive chaps.

great stay”

as always, very happy with our stay at the rosa Grand, can't beat the location!

Great hotel right behind Duomo”

The hotel was great for how we used it, ie. only for sleeping and breakfast. Very convenient location in the city center. Breakfast was good, although very crowded, staff couldn't keep up. The lobby and hotel bar feel very modern, while the room was more old-fashioned. Only drawback was the fact that the window looked out into a very narrow emergency stairwell, no view whatsover. On our first night, we had dinner in the bar as we arrived very late - the breakfast is good but I wouldn't recommend eating at the bar. Quality of the pizza and salad that we ordered was really very bad. Other than that, great experience at this hotel!

Perfect location in the centre of Milan ”

The location of the hotel is its star quality. Situated next to the Duomo it is perfect for both shopping and sightseeing. Friendly staff and well maintained rooms with affordable prices.

the best location”

rosa grand, a great location and overall nice stay...recomanded for shopping trip

Nice & Pleasant”

Good overall stay at the Starhotels Rosa Grand. We chose the hotel for its location & a decent value-for-money offer. Room was functional. Ok overall experience.

Great Location”

We always stay at this hotel in Milan. Good service and clean room. The hotel itself is quite well maintain. The location is great, very near to Duomo and La Rinascente shopping center. You can drive right up to the hotel which is very near to the center to drop off.

Wonderful location, clean, modern, spacious room”

We arrived at the hotel earlier than our check-in time due to our morning flight arrival, the front desk staff was very kind to offer us an earlier check-in since she had an available room for us. The room is cosy, modern and clean, we had a very comfortable stay. The location is unbeatable, right behind the duomo, we were a stone's throw from all the major shopping areas, we were even able to walk back to our hotel to take a break in the midst of sightseeing and shopping because the hotel's location is central. There was complimentary wifi but we would suggest that it's better to allow guest to log in without the need to key in various passwords, as we had several gadgets which needed access. The breakfast spread was minimal and the room did not offer any view. But overall, we would recommend a future stay at this hotel for convenience and comfort.

Unbeatable location and very spacious room”

If you're going after shopping in Milan, this hotel is the right place to stay. My only criticism would be the lack of free wifi in room and the 1-hour automatic log off of free wifi at the lobby. The hotel staff kept printing numerous sheets with wifi login names and passwords for hotel guests to use everyday. That's not very environmentally-friendly. If wifi at the lobby was free, why kept getting hotel guests to login and logout with different user names and passwords every hour? That's not very convenient as I usually had to spend about 2 hours every night to check emails and work out my travel plans for the next day. The heater in our room wasn't warm enough as well. We had to ask for slippers to be sent to our room. I was expecting better service. Btw, the hotel staff told us that we had to catch the Malpensa Express to the airport at Cardona station while we looked up info online saying that Malpensa Express would also leave from Milan Central Station. We later confirmed that the info online was accurate as we checked it out at the station ourselves. Didn't understand why the staff's knowledge on such easy transport questions wasn't very up-to-date.

Excellent”

Great location .. nice rooms .. perfect room service .. the house keeping is lovely and make my rooms sweet but ( some ) of the reception employees make me tired and confuse .. my first day at the hotel was horrible hot aircondition and one of the staff tell me the problem in all hotel rooms .. when i ask my family in the other room they said its cold .. the employee say to me i should open the window if i want to sleep ¡¡¡ At the 5 am i go to the reception and told another employee that i cant sleep he change my room and everything was just perfect .. that easy :)

It's all about location”

It's all about location... You step out of the hotel and you are right next to the Duomo of Milan. We went around Christmas and the time we stepped basically directly into the Christmas market when leaving the hotel. The parking fees are a bit of an upset. EUR 50 per day are a bit harsh considering the already not exactly cheap room rates.

Lovely hotel with a friendly staff”

nice hotel located near duomo. it is also close to shopping centre and famous via monte napoleone street where all the brand shops are located. the staff of the hotel is very friendly. the breakfast is also very good.

Nadine Australia”

Fantastic location! Brilliant staff, special thanks to Sara and Silvia for outstanding pleasant service. Only disappointment was we were on a non smoking floor and woke each morning to our room smelling of cigarettes, this is not the hotels fault, just rudeness on behalf of other guests! I will be staying there again it was wonderful