Very good”

The place is close to Diplomatic Compound, offices and business centers as well. The room is well furnished with good interior, nice decoration. Breakfast is fairly good but repeated. Only one scale at the reception, not convenient to carry luggage up and down for weighing. No one helping for luggage either.

Long stay for a business trip”

I stayed almost 5months at Rose Garden Residence. Except location, I satisfied. (There was no even CVS nearby) Total service was really not bad. However, I strongly recommand that Rose garden must change 1 employee who works in restaurent. She was really bad. Unkind, impolite, racist..

stay with friends!”

The first thing that comes to mind is the ready smile and friendliness of the staff here. Extremely helpful and efficient. Good location and comfortable rooms.

Overall very good experience ”

I really liked staying here compared to other hotels in my last business trip. Rooms are very spacious, Clean, well equipped. Swimming pool is good. Looking forward to stay again in my next business trip.

Excellent”

Good swimming pool, has gym and sauna too though we didn't have time to use them. A little far away from the old quarter and we had been duped by a taxi driver once into paying more expensive fares. If you want to go out, it's better to ask the hotel to book a taxi or use uber or grab

Perfect”

First time stayed. I booked One room bed, but upgraded to Two bed room. It was awesome. Friendly stuff, clean rooms, good location. Rooms much better than 5 star hotel. In the future I choose here again.

best for long stay”

Always using this hotel while in Hanoi for biz trips. Far from old-town, but good for my biz purpose. Room may be a bit old, but spacious enough and well-maintained. The best part is their excellent hospitality supported by efficient well trained staff.

Above average”

Payment cannot pay thru online. Guest have to pay direct to property. Making attempt to called so many hotline. But no response.

Payment cannot be accepted online”

A little bit disappointed that payment was not done online. Guest have to pay at the property. Called several hotline but no response.

Very positive experience”

Staff are very helpful and went out of their way when our son had a medical issue. The facilities for kids are very good even with the rain. The breakfast provided had a fairly good selection with great coffee (when the machine worked). The 2 bed apartment was serviced every day and was spacious enough for 3 adults and 1 kid. The only issue was the supermarket was quite far away and not much shopping options close by, also food options were limited except for the local Bun Cha outlets.

Excellent Frontliners”

Stayed at Rose Garden Residences for 4 nights. Receptionist was very friendly and helpful in pointing out places to eat and places to visit especially with young children. The 3 bedroom we stayed was very spacious, but the breakfast was nothing to shout about. Apartment was centrally located as it was around 10 - 15mins by Uber to get where we wanted to go. Overall stay was very pleasant especially due to staff friendliness / courtesy. Will definitely return on the next trip to Hanoi.

Nice hotel to recover from a trip with a nighttrain”

The rooms are very spacious en very well equiped. Even a washing machine to do your laundry and a complete kitchen allthough we don't reauly cook on our holliday. Very nice swimmingpool. Our kids enjoyed it.

Clean Spaces ”

Staff were all very friendly Building was very nicely lighted up for christmas (: Spacious gym Room was very clean, with big beds and living spaces. Toilets were small though Breakfast spread quite small Will recommend to friends!

great place w great pool”

Nice big apartment, good kitchen. Wonderful pool and pool area. very nice and helpful staff. Could have used a bar or some place to invite guests, but the room is big enough with a living room to have meetings. a bit far from downtown, but the area is interesting with great restaurants.

Awesome Stay ”

I'd like to recommend this place no matter how long you stay in Hanoi. Even a day stay is welcomed. Esp. premise facilities such as the swim pool, gym and restaurant are well-prepared for use! Other than those, I have to say about delicious breakfast and friendly staff, too.

Pleasant stay. Tough to communicate”

We were to attend a conference in Hanoi. The hotel is bang opposite the exhibition centre which was very convenient. The staff's (although extremely eager to help) English was a bit off so it was very hard to communicate with them if we had any alterations to our bookings. Hotel is nice and clean, with newly furnished rooms and internet - the internet I would say was not at all high-speed. The Wi-Fi in the room stopped working a couple of times and we had to call the reception to get it fixed. The staff was overall very helpful and were happy to help if we had any questions about bank timings, places to visit and calling cabs. Overall a good stay. This hotel is doing a good job.

Comfortable appartments with all you need”

Highly recommended - excellent facilities, convenient location, friendly staff - a nice home during your stay in Hanoi!

3 nights stay”

Our 3 bedroom was very spacious. Reception was very friendly. Supermarket is just 6-8mins walk away. Will definitely stay here again when I'm in Hanoi

it's suitable for family stay ”

stay with my family over there, and breakfast was just so so , A/C was noise in the room we stay this time. anyway , overall it's good residence for family vacation

Good location & Friendly staff”

it's always be my priority to choose this hotel for availability / selection whenever I made my trip to Hanoi.....good & recommended!!