Excellent Frontliners”

Stayed at Rose Garden Residences for 4 nights. Receptionist was very friendly and helpful in pointing out places to eat and places to visit especially with young children. The 3 bedroom we stayed was very spacious, but the breakfast was nothing to shout about. Apartment was centrally located as it was around 10 - 15mins by Uber to get where we wanted to go. Overall stay was very pleasant especially due to staff friendliness / courtesy. Will definitely return on the next trip to Hanoi.

Long stay for a business trip”

I stayed almost 5months at Rose Garden Residence. Except location, I satisfied. (There was no even CVS nearby) Total service was really not bad. However, I strongly recommand that Rose garden must change 1 employee who works in restaurent. She was really bad. Unkind, impolite, racist..

I love Rose Garden Residences”

I would like to stay at Rose Garden Residences when ever I can

Good value if traveling with family or group of friends”

The building is quite old, my unit somehow had smell of old house which I didnt like. Facilities in the apartment were new and clean. Breakfast was ok. I traveled alone for a business trip and booked a one bedroom apartment but they didnt have it and put me in a spacious 2 bedroom unit instead, very comfortable if anyone is traveling with big groups. Location is good, convenient, especially if you have any work to do with US Embassy or American Center. Surrounding area has Highland coffee, several Bun Cha eateries, and a massive pharmaceutical market with lots of pharmacies along the street. Staffs are very helpful and friendly, thank you Ms Huong who's always smiling and cheerful to help me with my luggage and questions. Keep in mind this is a residence and not a hotel, they dont have bellboys but they do have trolleys in case you have bulky luggage. Highly recommend for family trips.

Good Residence for family tour”

Rose Garden Residences which location is very good location. Staffs very kind, we can be checked in too early since our plane arrived at early morning....

Pleasant stay. Tough to communicate”

We were to attend a conference in Hanoi. The hotel is bang opposite the exhibition centre which was very convenient. The staff's (although extremely eager to help) English was a bit off so it was very hard to communicate with them if we had any alterations to our bookings. Hotel is nice and clean, with newly furnished rooms and internet - the internet I would say was not at all high-speed. The Wi-Fi in the room stopped working a couple of times and we had to call the reception to get it fixed. The staff was overall very helpful and were happy to help if we had any questions about bank timings, places to visit and calling cabs. Overall a good stay. This hotel is doing a good job.

best for long stay”

Always using this hotel while in Hanoi for biz trips. Far from old-town, but good for my biz purpose. Room may be a bit old, but spacious enough and well-maintained. The best part is their excellent hospitality supported by efficient well trained staff.

Awesome Stay ”

I'd like to recommend this place no matter how long you stay in Hanoi. Even a day stay is welcomed. Esp. premise facilities such as the swim pool, gym and restaurant are well-prepared for use! Other than those, I have to say about delicious breakfast and friendly staff, too.

3 nights stay”

Our 3 bedroom was very spacious. Reception was very friendly. Supermarket is just 6-8mins walk away. Will definitely stay here again when I'm in Hanoi

Comfortable appartments with all you need”

Highly recommended - excellent facilities, convenient location, friendly staff - a nice home during your stay in Hanoi!

Good hotel”

The staff were nice & friendly.The room is very big with many facilities; bedroom, living room, bathroom and kitchen. But the furniture in the residence is quite old and bed is small.

it's suitable for family stay ”

stay with my family over there, and breakfast was just so so , A/C was noise in the room we stay this time. anyway , overall it's good residence for family vacation

Happy stay in Hanoi”

This hotel met all expectations and provided a very comfortable base in Hanoi. Only problem was finding food options for holiday makers as the location is a little way out of the main city.

Good location & Friendly staff”

it's always be my priority to choose this hotel for availability / selection whenever I made my trip to Hanoi.....good & recommended!!

Perfect”

First time stayed. I booked One room bed, but upgraded to Two bed room. It was awesome. Friendly stuff, clean rooms, good location. Rooms much better than 5 star hotel. In the future I choose here again.

Hotel ok. ”

We stayed there before, but 2nd time they didn't let us check in early without charging extra in USD...cash....we arrived by train early from Sapa to Hanoi & we paid xtra

Overall very good experience ”

I really liked staying here compared to other hotels in my last business trip. Rooms are very spacious, Clean, well equipped. Swimming pool is good. Looking forward to stay again in my next business trip.

great place w great pool”

Nice big apartment, good kitchen. Wonderful pool and pool area. very nice and helpful staff. Could have used a bar or some place to invite guests, but the room is big enough with a living room to have meetings. a bit far from downtown, but the area is interesting with great restaurants.

Good and Cheap!!”

Good and Cheap Residence!! Recommend to Family.

Excellent”

Good swimming pool, has gym and sauna too though we didn't have time to use them. A little far away from the old quarter and we had been duped by a taxi driver once into paying more expensive fares. If you want to go out, it's better to ask the hotel to book a taxi or use uber or grab