The place is close to Diplomatic Compound, offices and business centers as well. The room is well furnished with good interior, nice decoration. Breakfast is fairly good but repeated. Only one scale at the reception, not convenient to carry luggage up and down for weighing. No one helping for luggage either.
Long stay for a business trip”
I stayed almost 5months at Rose Garden Residence. Except location, I satisfied. (There was no even CVS nearby) Total service was really not bad. However, I strongly recommand that Rose garden must change 1 employee who works in restaurent. She was really bad. Unkind, impolite, racist..
stay with friends!”
The first thing that comes to mind is the ready smile and friendliness of the staff here. Extremely helpful and efficient. Good location and comfortable rooms.
Overall very good experience ”
I really liked staying here compared to other hotels in my last business trip. Rooms are very spacious, Clean, well equipped. Swimming pool is good. Looking forward to stay again in my next business trip.
Good swimming pool, has gym and sauna too though we didn't have time to use them. A little far away from the old quarter and we had been duped by a taxi driver once into paying more expensive fares. If you want to go out, it's better to ask the hotel to book a taxi or use uber or grab
First time stayed. I booked One room bed, but upgraded to Two bed room. It was awesome. Friendly stuff, clean rooms, good location. Rooms much better than 5 star hotel. In the future I choose here again.
best for long stay”
Always using this hotel while in Hanoi for biz trips. Far from old-town, but good for my biz purpose. Room may be a bit old, but spacious enough and well-maintained. The best part is their excellent hospitality supported by efficient well trained staff.
Payment cannot pay thru online. Guest have to pay direct to property. Making attempt to called so many hotline. But no response.
Payment cannot be accepted online”
A little bit disappointed that payment was not done online. Guest have to pay at the property. Called several hotline but no response.
Very positive experience”
Staff are very helpful and went out of their way when our son had a medical issue. The facilities for kids are very good even with the rain. The breakfast provided had a fairly good selection with great coffee (when the machine worked). The 2 bed apartment was serviced every day and was spacious enough for 3 adults and 1 kid. The only issue was the supermarket was quite far away and not much shopping options close by, also food options were limited except for the local Bun Cha outlets.
Stayed at Rose Garden Residences for 4 nights. Receptionist was very friendly and helpful in pointing out places to eat and places to visit especially with young children. The 3 bedroom we stayed was very spacious, but the breakfast was nothing to shout about. Apartment was centrally located as it was around 10 - 15mins by Uber to get where we wanted to go. Overall stay was very pleasant especially due to staff friendliness / courtesy. Will definitely return on the next trip to Hanoi.
Nice hotel to recover from a trip with a nighttrain”
The rooms are very spacious en very well equiped. Even a washing machine to do your laundry and a complete kitchen allthough we don't reauly cook on our holliday. Very nice swimmingpool. Our kids enjoyed it.
Clean Spaces ”
Staff were all very friendly Building was very nicely lighted up for christmas (: Spacious gym Room was very clean, with big beds and living spaces. Toilets were small though Breakfast spread quite small Will recommend to friends!
great place w great pool”
Nice big apartment, good kitchen. Wonderful pool and pool area. very nice and helpful staff. Could have used a bar or some place to invite guests, but the room is big enough with a living room to have meetings. a bit far from downtown, but the area is interesting with great restaurants.
Awesome Stay ”
I'd like to recommend this place no matter how long you stay in Hanoi. Even a day stay is welcomed. Esp. premise facilities such as the swim pool, gym and restaurant are well-prepared for use! Other than those, I have to say about delicious breakfast and friendly staff, too.
Pleasant stay. Tough to communicate”
We were to attend a conference in Hanoi. The hotel is bang opposite the exhibition centre which was very convenient. The staff's (although extremely eager to help) English was a bit off so it was very hard to communicate with them if we had any alterations to our bookings. Hotel is nice and clean, with newly furnished rooms and internet - the internet I would say was not at all high-speed. The Wi-Fi in the room stopped working a couple of times and we had to call the reception to get it fixed. The staff was overall very helpful and were happy to help if we had any questions about bank timings, places to visit and calling cabs. Overall a good stay. This hotel is doing a good job.
Comfortable appartments with all you need”
Highly recommended - excellent facilities, convenient location, friendly staff - a nice home during your stay in Hanoi!
3 nights stay”
Our 3 bedroom was very spacious. Reception was very friendly. Supermarket is just 6-8mins walk away. Will definitely stay here again when I'm in Hanoi
it's suitable for family stay ”
stay with my family over there, and breakfast was just so so , A/C was noise in the room we stay this time. anyway , overall it's good residence for family vacation
Good location & Friendly staff”
it's always be my priority to choose this hotel for availability / selection whenever I made my trip to Hanoi.....good & recommended!!
Big rooms clean good service”
Nice clean apartment”
Overall stay was pleasant as the condition & cleanliness was good!
rOOms were huge”
First time stay and a pleasantly surprise with the room sizes and the amenities. Good and comfortable for 3 pax. Breakfast was ok.
It was very good
This is very comfortable large and hospital room”
Very comfortable and good excellent hospitable friendly staff
Nice appartment, friendly and serviceminded staff”
Only problem was sometimes internet falling out
Upgrade to 2 bedrooms but only allow max 2 person. Breakfast only allowed one bowl of noodles for each person in the cafe without drink, nothing else. Old funiture. Staff very very annoying: when I ask to make payment, they said wait until check out. Than call me 3 times on very early morning even I said I will pay when I wake up. Hotel treat us like stealing their money. I left box for my employee to pick up due to I go other city on morning. The staff said ok, but when my employee come, they ask me have to come back to slove this problem. If you travel for business, you will missing your important meeting due to the bad hotel service and management!!!!
The room is very big with many facilities; bedroom, living room, bathroom and kitchen. But the furniture in the residence is quite old. There is no wifi in room. The breakfast isn't vary. The location of the hotel is good very near with Giang Vo Exhibition.
Reasonable price with large rooms ”
Good size apartment well maintained. Nice service. Far from the old quarter and limited food options around the area. Mattresses not good. Hard and bouncy.
Good Residence for family tour”
Rose Garden Residences which location is very good location. Staffs very kind, we can be checked in too early since our plane arrived at early morning....
I'm back to this selection & noticed that the quality has improved! Great work..... Besides, staff was very friendly & will definitely back again soon....
Not worth money”
near the place for working, otherwise old hotel.
More spacious than staying in a hotel room. ”
Pleasant, comfortable and convenient for our purpose.
2 Tage in Hanoi”
netter Swimming Pool
No Good but not cheap residence”
Suddenly power off without notice during over 20 minite but still operate refrigerator and one small light. And very high humidity every where even blanket. Last time is better but not now.
Good and Cheap!!”
Good and Cheap Residence!! Recommend to Family.
safe to stay and comfortable and convenience
I want to recommend this hotel my all friends
gave ust a two bedroom instead. very spacious and clean”
would come back again.
Would definitely stay again, great pool”
Good location with good staff
Good value ”
Staff was excellent.
Nice and comfy hotel for longer stays”
Very good, as always
I love Rose Garden Residences”
I would like to stay at Rose Garden Residences when ever I can
great place with great people”
It was great and the staff remember me. It's great
The staff were nice & friendly.The room is very big with many facilities; bedroom, living room, bathroom and kitchen. But the furniture in the residence is quite old and bed is small.
Hotel ok. ”
We stayed there before, but 2nd time they didn't let us check in early without charging extra in USD...cash....we arrived by train early from Sapa to Hanoi & we paid xtra
Good value for money.”
Staffs were helpful & courteous. Will definitely come back again.
Happy stay in Hanoi”
This hotel met all expectations and provided a very comfortable base in Hanoi. Only problem was finding food options for holiday makers as the location is a little way out of the main city.
nice & very big room”
Comfortable stay good location”
Beautiful Hotel-Great Rooms”
Excellent hotel, great facilities like the gym and pool, great location
safe and comfortable”
It was comfortable. The rooms are spacious. The apartment has complete amenities. The staff were nice and friendly.
Good value for money, excellent facilities and very friendly staff!”
I stay here regularly and always enjoy the comfortable, well equiped appartment and the good, friendly service of the staff! Highly recommended!
business stay at Rose garden”
pleasant and comfortable. Poor quality breakfast. Staff could improve their understanding and fluency of English nonetheless they are very kind and polite.
Very friendly staff”
Good very comfortable
Great location with great staffs”
Very good and I love it quietness.
Comfortable and kind staff”
It was very comfortable and kind staffs. Thank you
Clean in an old town”
Hotel ok. Missing dishwashing liquid”
Ok. Missing bath mats, missing dish washing liquid. Missing kitchen towels. Otherwise fine. Size is good. Clean.
Great value by your expense.
Clean and affordable. Good for family!”
Pleasant stay with pleasant staff. Would stay here again with children.
Bel établissement ”
Famille de 6 avec des adolescents, nous sommes restés 8 nuits au lieu de 6. Nous avions un appartement de 160 M2 à disposition très bien équipé pour un Prix compétitif. Seul bémol, cette résidence est à 20 mn du centre ville
Das Rose Garden ist eine nette Apartment-Anlage mit sauberen und Funktionalen Apartments. Die Betten waren komfortabel und besonders hat mir der Balkon gefallen. Auch dass an allen Fenstern Mosquito-Netze vorhanden waren, war sehr vorteilhaft. Das Bad war funktional und auch sauber. Das Frühstück könnte etwas reichhaltiger sein, aber auch das war ok.
Come a casa”
Non immaginavo quando ho prenotato di trovarmi in un bellissimo appartamento super accessoriato, pulito, perfetto di classe e con uno staff gentile e disponibile. Tornerò socuramente.
Mooi groot hotel. Receptie was vriendelijk, en spraken goed Engels. Geld wisselen mogelijk tevens ook tours.
Rose garden is de ideale plek om te bekomen van een jetlag. 15 min met de taxi naar het oude centrum van hanoi voor ongeveer 2 eur. Het grote zwembad was super voor onze 2 kinderen. Het is een proper hotel maar oh zo verouderd. Airco en wifi op de kamer werken perfect. Ontbijt was uitgebreid met verschillende soorten ei-bereidingen, pho, broodjes, worstjes, pannekoeken, salades.... Samengevat: goede prijs/kwaliteit verhouding.
Heerlijk groot zwembad en zeer ruime appartementen.”
Goede bedden en heerlijk stil. Het ligt wat uit het centrum maar daar staat rust en het zwembad tegenover. Onze drie kinderen van 8, 10 en 12 hebben met volle teugen genoten van het zwembad.