Very good 7.6
Based on 3752 reviews

Verified traveler reviews

Filter by traveler type
Very good



based on 3752 reviews
  • Cleanliness 7.8
  • Facilities 6.9
  • Location 8.0
  • Room comfort and quality 7.7
  • Service 7.6
  • Value for money 7.6
  • Food and dining 6.7
Sort by

Lydia from Philippines
Couple
Deluxe With Breakfast
Stayed 1 night in September 2016
Nice hotel
Nice and friendly staff
Reviewed September 23, 2016

Samantha from Malaysia
Business traveler
Deluxe Queen Or Twin Room
Stayed 2 nights in September 2016
Not good
Not good compared to other hotels
Reviewed September 21, 2016

Vanessa from Singapore
Group
Inter-connecting Deluxe Room
Stayed 3 nights in September 2016
Unacceptable service
Experience frm checking in till checking out of hotel was a nightmare. We spent half an hour at the check in, partly due to inability of staff to understand and communicate with us. They insisted that we pay on check in instead of check out. Then the staff entered the wrong amount on the credit card and had we not checked, we would've paid more for our stay. They were also extremely unflexible with our requests and the manager or senior staff that overhead our conversation told the staff serving us to just say no. So he kept saying no to everything after that. We had booked 2x2connecting rooms (i.e. 8 pax) in the same booking reference. When we got the keys we realised we were on different floors, 7 levels apart. After asking them to put us together on the same floor, they said there are no available rooms and that they did not think we will be checking in together! What sort of excuse is that?! They then offers to give us rooms on the same floor the next day but we didn't hear from them after that. The toilet in my room constantly stank of urine, rooms were small and walls were thin. During check out, after handing over the keys, they refused to let us go off until the rooms are checked even tho they had held the credit card charge when we checked in. Definitely not a 4 star hotel.
Reviewed September 19, 2016

Yen from Singapore
Solo traveler
Deluxe Queen Or Twin Room
Stayed 2 nights in September 2016
Too expensive
would have other better options
Reviewed September 19, 2016

SIU from United Kingdom
Business traveler
Deluxe With Breakfast
Stayed 1 night in August 2016
Surprisingly excellent!
Didnt expect the amazing of this hotel. spacious room, friendlier staff, got me by surprise!
Reviewed September 18, 2016

Swee from Malaysia
Family with young children
Deluxe Connecting Room
Stayed 3 nights in September 2016
Good stay
The rooms were clean and the staffs were friendly and helpful. Breakfast options were limited but good enough to start the day. Would be better to have a vent hood where they fry eggs for breakfast or else the whole restaurant smells. The wait for lift, especially in the morning was a pain. Spare at least 15minutes for that! Location wise is good, about 5-8minutes walk to nearest MRT, restaurants, convenience stores and malls. You need to walk to the main road to get taxi. Overall, it was a pleasant stay.
Reviewed September 16, 2016

Po from Hong Kong
Couple
Superior
Stayed 1 night in November 2015
great location and nice hotel
great location in the city with a reasonable price.
Reviewed September 16, 2016

Man from Hong Kong
Business traveler
Deluxe With Breakfast
Stayed 2 nights in August 2016
A simple clean hotel far away from metro station
A simple clean hotel far away from metro station
Reviewed September 14, 2016

Robert from United Kingdom
Solo traveler
Superior
Stayed 5 nights in September 2016
OK
Room size is OK for HK. Good location.
Reviewed September 14, 2016

WAI from Hong Kong
Business traveler
Superior
Stayed 1 night in September 2016
good
goog
Reviewed September 13, 2016


1

Select loyalty program

PointsMAX
Language
Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.

2

Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.

3

Enter membership ID

Country of passport
Program Membership ID
1234

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: