This property is in high demand!
3 travelers have booked today.
Newly renovated
2021
Roseland Sweet Hotel & Spa
04 Cao Ba Quat Street, Ben Nghe Ward, District 1, Ho Chi Minh City, District 1, Ho Chi Minh City, Vietnam, 70 000 - See map
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in District 1, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous War Remnants Museum. Rated with 4 stars, this high-quality property provides guests with access to massage, spa and sauna on-site.
Highlights
100% of staff fully vaccinated
100% of on-site staff have received all necessary vaccination shots for COVID-19.
Announcements by hotel (1)
Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.Facilities
Front desk [24-hour]
Airport transfer
Shuttle service
Free Wi-Fi in all rooms!
Luggage storage
Spa
Sauna
Restaurants
Exceptional”
Great location, very clean, nice rooms. Kevin the receptionist is very nice, always smilling and ready to assist with anything. Highly recommended
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Dear Mr. Xavier, Thank you very much for staying with us and spending your precious time to leave us your feedback. It's our pleasure to hear that you have enjoyed your stay with us and we have passed your compliments to our staffs. Your kind feedback is motivating and inspiring us to continue providing excellent and safe experiences to all the guests. Once again, we truly appreciate your comments and we look forward to welcoming you back in near future. Best Regards, Thanh Nguyen ( Mr. ) - General Manager
Great Staff and Location”
Stayed here 2 nights and it was nice and clean. Location is great! Couple blocks from the shopping mall Vincom center and all the main attractions. Friendly staff and overall a good short term stay. Rooms are small but clean. Not too sound proof since I can hear people on the room.
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Dear Mr. Jeffrey, Thank you very much for taking the time to share such a wonderful feedback with us and Agoda travelers. It is very pleasing to know that you had a great experience in our hotel and particularly enjoyed our staff. We are very happy when see your recommend and it will push our service is better. We would be glad to have you back to our hotel again in the near future. Kind regard, Thanh Nguyen ( Mr. ) - General Manager
Exceptional”
Staff of Wy, Helen and San San were exceptional!
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Dear Mr. Woa, Thank you for taking the time to share your feedback. We appreciate your positive feedback about our hotel. We are happy that you appreciated the staff and very pleased to hear that our staff made your stay pleasant. If you’re travelling to HCMC again soon, don’t hesitate to choose us. Best Regards, Thanh Nguyen ( Mr. ) - General Manager
Caution to Travelers to this Hotel”
Caution to Travelers to this Hotel. Most Westerners who book hotel probably assume that when booking the room. you and your significant others are included ( assume 2 people per room). This is not the case for THIS hotel. If you forget to leave the information for the 2nd person. They will charge you 150k dong per night! I ended up staying a few nights and leaving to another hotel. FYI- only this hotel does this bad practice. Others allow 2 people per room and charge for 3rd person (children etc) ALSO most common complain i hear from this hotel from guest that checking in. NO WINDOW in this. (FAKE WINDOW) i wasn't happy about this either but see many others upset about this issue.
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Dear Mr. Jacob, Thank you for choosing Roseland Sweet Hotel & Spa and leaving us feedback. Please accept our sincere apologies if any inconvenience caused to you. Through this booking, we found that : 1. The room you book with us is a basic Deluxe room (no window), if you need a room with windows from Premium or Luxury, it will be larger and have windows for you. 2. Through checking the reservation, we found that the room you booked is only for 1 person, if you add 1 person to stay with you after 22:00, we are required to surcharge 150,000vnd/ 1 night (not including breakfast). Once again, thank you for your feedback and we hope to have the opportunity to welcome you again in the future to HCMC. Best regards, Thanh Nguyen ( Mr. ) General Manager
Smart Choice”
I had a great stay at the hotel. Checking in and out was easy, and the staff was very friendly. The room I booked was clean and comfortable. The breakfest had many choices and tasted good. The breakfest staff were fast, friendly, and accommodating. In addition, Wy was very helpful in fixing my in-room safe and taking care of my luggage. All the staff were great, and I will definitely stay at the hotel again. The hotel's location was also convenient, as it was close to various attractions and public transportation. Additionally, the amenities provided, such as the swimming pool, bar, and spa, added to the overall enjoyable experience of my stay. Wi-Fi connectivity was intermittent, which was a disadvantage.
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Dear Mr. Robert, We can't describe our feeling when getting the positive feedback like yours. It is good to know your impression with our staff and our service. It helps us believe in what we are doing and put a high encouragement for our staff to continue bringing an exceptional service and an unforgettable stay for our guests. We wish you health, happiness, success and look forward to welcoming you back in the near future. Respectfully, Thanh Nguyen ( Mr. ) - General Manager
Excellent Hotel”
Great hotel and room with excellent staff - Wy was very friendly and helpful
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Dear Mr. Dan, It is such a heartwarming review from you. Thank you very much for spending your precious time to rate our Roseland Sweet Hotel & Spa. We are very happy to know that our staff always ready for your every single request. Your compliments is a big reward to all of our team. We hope to see you again in the very near future. Wish you all the best. Thanh Nguyen ( Mr. ) - General Manager
Spa and hotels ”
Good good good
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Dear Ms. Pasvaraa, It's so pleased to hear from you with such amazing review with all compliments on every services of us. Your recommendation is even more than a honor of us and we will be striving to always deserve it. Thank you so much and look forward to seeing you soon. With best regards, Thanh Nguyen ( Mr. ) - General Manager
Above average”
I recently stayed at Roseland Sweet Hotel and Spa and I have to say that it was one of the worst hotel experiences I've ever had. The receptionist named Hoàng was extremely rude and unhelpful during his night shift on July 5th, 2023. He refused to let my guest use my restroom for privacy and convenience. Mr. Hoàng blocked us and asked for extra money if I wanted to let my guest come by after 10 pm( I have traveled a lot and stayed at many hotels but never heard that you could not let the 2nd guest stay in your room, especially that was the Deluxe room) even though I had explained that my guest was not going to stay over and would go back right away. When I asked him to show me the hotel policy, he failed to help me with that and began to raise his voice and show his disrespect toward me. He had said he is the hotel policy. His attitude was really bad and unprofessional toward customers. It was a really bad experience in front of my coworker. The room I stayed in was small and basic with no window. It was very noisy at night because the other room kept slamming the door and knocking on the wall. It was definitely not worth the 4-star rating of the hotel. I felt like I was staying in a 2-star hotel instead. Overall, I had a terrible experience at this hotel and I would not recommend it to anyone. My suggestion is to save your money and stay somewhere else! I hope this helps!
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great repeat visit”
all the staff at breakfast/front desk/bellman were always helpful and cheery. was my second stay this time and i hope to revisit in the future.
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Dear Mr. Steve, Warmest greetings from Roseland Sweet Hotel & Spa. We are grateful to you for choosing to stay in our hotel. How fabulous to see that you had an enjoyable stay with us. Your high appreciation has been forwarded to our team and it served as encouragement to all of our staff. We sincerely appreciate your kind words and we truly hope to have the pleasure of welcoming you again soon at Roseland Sweet Hotel & Spa. Warm regards, Thanh Nguyen ( Mr. ) - General Manager
great stay”
hoang and mo were great staff to interact with - always helpful and present. room, location, and value was good. i will stay again in the future.
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Dear Mr. Steve, Thank you very much for sharing your experience about your recent stay at Roseland Sweet Hotel & Spa. We are very happy to know that you enjoyed our facilities, services and staff. Your feedback is motivating our team to continue delivering exceptional and personalized services to our guests. We hope for another chance to welcome you back to our hotel. Best Regards, Thanh Nguyen ( Mr. ) - General Manager
Exceptional”
Khách sạn thoáng mát rộng rãi, dịch vụ tốt. Nhân viên Wy rất chu đáo!
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Thân gửi anh Đức, Lời chào trân trọng từ Roseland Sweet Hotel & Spa. Đầu tiên chúng tôi xin được gửi lời cảm ơn chân thành đến Anh đã lựa chọn khách sạn làm nơi dừng chân trong chuyến đi của mình. Chúng tôi thật sự vui mừng khi nhận được đánh giá tích cực từ Anh, thật sự tự hào khi biết được những tiện nghi, cơ sở vật chất, sự tận tình của đội ngũ nhân viên của khách sạn đã mang đến sự hài lòng cho Anh trong thời gian lưu trú tại đây. Hi vọng trong lần ghé thăm Thành Phố Hồ Chí Minh tiếp theo, khách sạn lại có cơ hội được đón tiếp Anh và mang đến trải nghiệm trọn vẹn và tuyệt vời hơn. Một lần nữa, cảm ơn Anh đã tin tưởng sử dụng dịch vụ tại khách sạn. Chúc Anh và gia đình có một ngày vui vẻ. Trân trọng. Thành Nguyễn - Quản Lý Khách Sạn
Excellent”
Hi Roseland Sweet Saigon, It was very pleasant stay at your hotel. Your reception, cafe & housekeeping staff are very friendly & helpful. Keep up your good work!! But night time was very noisy if someone slammed their room door. I was stay in Room 502. Where can I buy your nice tea pot set w cup & tray as souvenier? Thank you Alan
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Dear Mr/Ms. Alan, Thank you very much for your maximum rating Roseland Sweet Hotel & Spa. It is such a great honor for us to be your choice. We are delighted that our service and accommodation met your expectation. Your review is a big reward to all of our team. We really appreciate your kindness and look forward to your return in a very near future. Wish you all the best. Thanh Nguyen ( Mr. ) - General Manager
Exceptional”
Excellent value of a hotel. Bathtub comes standard with all rooms, for those who like to bathe. Staff are cordial and eager to help, especially Wy.
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Dear Mr. Jean, Thank you for choosing our hotel and taking the time to review our property. Your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff is trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Roseland Sweet Hotel & Spa. Thanks & Best Regards, Thanh Nguyen ( Mr. ) - General Manager
Exceptional”
Excellent value of a hotel. A bathtub comes standard for all rooms for those who like to bathe. Staff are cordial and eager to help, especially Wy.
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Dear Mr. Jean, Warmest greetings from Roseland Sweet Hotel & Spa. Thank you for choosing us among other hotels to host your wonderful stay. We are very happy that you enjoyed your stay at the hotel. We wish you the best of luck and hope to welcome you back with us at very soon. Best Regards, Thanh Nguyen ( Mr. ) - General Manager
Exceptional”
Hotel very good, lobby beautiful , i can walk form location to Ben Thanh Market, Nguyen Hue, i happy because always Wy Assit , thank hotel and Wy, i will come back
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Dear Mr. James, How wonderful to read your detailed comments about your recent stay at Roseland Sweet Hotel & Spa. Thank you very much for sharing your experience. We are delighted that you enjoyed the services of the hotel, your room to Roseland Sweet Hotel & Spa. Our team strives indeed to make every single guest feel like royalty as they deserve and they will be thrilled to hear that they achieved their goal. We truly hope that you will have the opportunity to visit us again soon and maybe you will be able to stay longer on that occasion. We are all waiting for the opportunity to welcome you back. Best Regards, Thanh Nguyen ( Mr. ) - General Manager
Convenient Location”
The location in the center of Saigon was convenient. The receptionist provided excellent service and was friendly. However, some of the other staff members did not exhibit the same level of hospitality towards Vietnamese guests compared to foreign tourists.
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Dear Mr. Ho, Thank you very much for letting us know about your experience with our services and facilities. We took note of all the issues you mentioned including: service, location, staff. Besides, we always train our staff to raise service standards. Please accept our apology that your stay did not meet your expectations. Thank you for letting us know. We look forward to welcoming you back to our hotel, at some point in the near future. With best wishes. Thanh Nguyen ( Mr. ) - General Manager
Location isn’t good”
The hotel is smaller than I imagined and the place just isn’t good to look around and find restaurant. Some guys ask me outside many times where to go. Some are a help but some are just annoying. I learned a lot from them about their cultures and also learned using Grab to go anywhere.
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Dear Mr. Shuji, Thank you for choosing Roseland Sweet Hotel & Spa for your recent stay. Please accept our sincere apologies for any inconvenience caused to you. We are working to fix and work on the issues you have encountered in order to provide the most comfortable experience for all of our hotel guests. Once again, we apologize and look forward to having the opportunity to welcome and serve you in the future when you come to HCMC. Best regards, Thanh Nguyen ( Mr. ) - General Manager
Acceptable”
hotel room extremely noisy even at night when their neighbors keep knocking the wall. and agoda please change this hotel status. it is not 4 star hotel!!!! this hotel just merely 3 star. not recommended to stay unless you need a dirt cheap hotel
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Dear Mr. Erwin, Thank you for choosing Roseland Sweet Hotel & Spa for your recent stay and for leaving us a feedback. Please accept our sincere apologies for the noise incident that affected your stay. Through checking this reservation, we found that when you check in to the Deluxe room (no window), because next to the hotel there is construction work that causes noise to you, we quickly moved and upgraded. Room class to Premium room (with window) on a higher floor to avoid noise. Once again, we apologize for the issue that you have rated low. We have reported to the relevant department to fix this problem to bring comfort to our customers while staying at Roseland Sweet Hotel & Spa. Hope to have the opportunity to welcome you in the future so that we can serve you better. Best regards, Thanh Nguyen ( Mr. ) - General Manager
Exceptional”
Friendly staff (Leo and Helen). Convenient location.
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Dear Mr. Manh, Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our location and our friendly staffs. We hope to have the opportunity to welcome you back very soon. With our kindest regards from Roseland Sweet Hotel & Spa. Thank you & best regards, Thanh Nguyen ( Mr. ) - General Manager
Good location & staff”
Kelvin was very good to us, we checked in at 2am but he was very welcoming. The staff at the buffet breakfast was very caring too
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Dear Mr. Dang, Greetings from Roseland Sweet Hotel & Spa. We would like to thank you for your positive review. We are very happy to read that you enjoyed your stay with us. Your praise of our staff is highly appreciated and motivates our team members. On behalf of the entire team at Roseland Sweet Hotel & Spa, thank you again for your visit and we hope to see you soon again. Kind regards, Thanh Nguyen ( Mr. ) - General Manager