IN THE MIDST OF IT ALL!”

I stayed at the Row NYC with my best friend. We wanted to see the city at Christmastime. The Row is convenient to everything. We were able to walk to Radiocity to see the Rocketts and go to the stores along 5th Avenue. The hotel's decor is modern and fun. The elevators were a bit confusing but okay once you got used to them. The room was smaller that I'm used to but comfortable and we had a view of the city. The bathroom was entirely too small. There wasn't any counter space to put anything. Women NEED counter space. The only other note is that the housekeeping staff cleans the bathrooms with the door open. So they don't notice that the light switch cover and back of the bathroom door are dirty. The rest of the room was pristine. Overall, the staff, from bellman, to desk staff, to housekeeping staff, to security were all polite and friendly and made our stay a very positive experience. I would recommend the Row NYC to friends and return myself.

Very good.”

The Row Hotel has a great location in NY. Is located in the Time Square where there are many tourist attractions, restaurants, shops etc. It is about 15 minutes walk from Macy's. The end point of the bus to go to the Outlet Jerseys Garden is a 5 minute walk. Metro station is practically on the doorstep of the Hotel. It is near the main sights, including the stop point of the tour bus on 2 levels and short excursions to nearby cities such as Washington. It offers free Wi-FI in the room for 1 guest and free WI-FI in the hall, including printing documents free! Not paid for breakfast at the hotel because the options are not lacking in the region. The hotel staff is very good, especially the official Marcelo Del Col who is Brazilian and meets people with very professional guides and takes questions from the guests making it much easier to stay.

Nice modern hotel”

Overall we enjoyed our stay of 5 nights in the Row NYC Hotel. This hotel was within walking distance to Times Square and Broadway was just conveniently located at the same street as this hotel. And we thoroughly enjoyed that Shake Shack was just across the hotel! It's walking distance to the Port Authority too where you could take buses to bring you ard NYC and also the subway was close by. Be sure to ask the concierge for maps or ask them how to get around as they are super helpful and you could even buy the NY pass from them directly. The hotel has a few computer terminals and a printer too for your convenience. The only downside of this hotel is the room space, it was def too small for my husband and I with our 2 big luggage. The room also do not have any fridge but ice vending machine are available at every other floors. I would definitely recommend this hotel for first timers to the Big Apple!

Perfect Location for me!”

The Row NYC Hotel is located in the perfect location, smack along 8th Avenue, between 44th & 45th St. It is 1 block away (less than 5 minutes walk) from Times Square, Hard Rock NY and a 10-15 minute walk from Rockefeller Centre & Grand Central Terminal. You really couldn't ask for more! The theater district is all around you and we only had to round the corner to get back to the hotel after watching Chicago, the musical at the Ambassador Theatre. This busy hotel is on the edge of Hell's Kitchen which is known for affordable food. We had no problems finding food to curb our cravings. From Shake Shack to cafes to asian restaurants, you have it all within walking distance. Even the Greyline office and stop for the Hop-on Hop-off bus is less than a 10-minute walk away. This busy hotel is busy for good reason. While the toilets could be bigger and more spacious, the rooms are modern and not too crammed, by NYC standards.

Hip hotel behind Times Square”

This is a hip hotel at the very central location, just behind Times Square, 5 minutes to subways, Penn Station. It gives a very young vibe with cool and contemporary design. Room size as expected like other Manhattan hotels, is compact but is reasonably designed. Staff from bell desk to front desk were very friendly and pleasant. We were greeted by their bright smiles which cheered us up after a long flight. Amenities include restaurant, lounge with live music and there were Mac desktops for guests' use next to front desk too. The only thing that could be improved is replacing smaller air conditioners that take up less space in the room and are quieter. Overall, it was a good stay and suitable with first time travelers to New York who want to be in the most happening area of the city.

Heart of Manhattan”

The Stay was great, Visiting NYC and having a place in the heart of the city is essential to having a great trip. The Convience of ROW being close to the Port Authority so being able to travel to several Major Cities and all of new Jersey was excellent. Next to the Hotel there are several Bars that right there which are great tons of Happy Hours and the Famous Shake Shak is right around the corner. I highly Recommend staying here. The Room size was small but thats something that just has to be dealt with in NYC.

nice hotel clean and quit”

there were 7 of us and no complaints that says something on its own. staff were great,friendly approachable,and helpful.the hotel was busy!!!!! The only downfall was the price of drinks in the bar,pricey even for nyc standards,but not a problem as there are tons of drinking holes in walking distance. Cannot ask for a better location minutes from the theatre district times square No problem leaving baggage for early checkin or holding for a couple of hours while you visit the sites. All in all a great stay in NYC

Good value for New York”

New York is exorbitantly expensive and simply put the ROW NYC is the best value 4 star hotel in a central location. For its location it is excellent, anywhere else in the world you would be disappointed. Rooms are clean and fairly spacious, biggest con is no coffee making facilities.

Great location, good value”

We celebrated my daughter's 16th birthday in NYC and stayed at the Row NYC. Staff were fantastic and sent her up a card and plate of fruit. We loved the pizza at District M. Best part was the location! One block from Times Square, close to the theatres, restaurant row, Rockefeller Centre and much more. Our room was perfect for the two of us with not a bad view. Would definitely stay here again. Thanks for the great memories.

Fantastic location, average hotel”

Location is key in New York and you can't get much better than this. Walk down the street a couple of minutes and your in the heart of time square and Broadway. Across the the road are some nice bars/ eateries and shake shack(great burgers)! Or walk 2 blocks either way and you have the metro stations which will take you up and downtown. The location is certainly the hotels best feature as everything else is comparable with a middle of the road 3star hotel. The lobby & bar area is modern and clean it is a shame that the cleanliness didn't continue into the room. The room was very dusty and the floor needed a good Hoover. Despite the dust issue the room was a very nice size and had all the things you now expect in what is meant to be a 4star hotel. Free wifi and use of telephone (including international calls), iron, hair dryer etc. if clean it would have been perfect. USA is known for exceptional hospitality and the staff at the row seemed to have missed this. With exception to one lady on reception in the evening the rest of the staff where pretty miserable and at times unwelcoming. To some up for the price I don't think I would stay there again because this is a 3star hotel charging 4star prices. The location is great though.

Love it!”

I loved my stay at Row NYC Hotel. The room we stayed in was so chic! I loved it! It was so close to the subway station and times square. You pretty much can go anywhere in the city by just taking the subway. I will definitely stay here again next time! :)

Only perk is the location. ”

Room had a mouldy sewage stench, air con compressor was so loud, Toilet was tiny. I am glad Row NYC hotel got fully booked out and I could stay a night before moving to another hotel. I shifted to Hilton Garden Inn Central Park the next day, it was way better. Spacious, clean, bright room and toilet. Only perk of Row is its location right smack in Times Square. But honestly you won’t need to stay in Times Square. Nyc is so convenient and everywhere is just a subway away or even by foot.

Good value for money”

Our stay in the Row NYC was good, though outside it was really cold, our hotel was comfortable. There are still traces of the hotel showing its age, however with the reworked interiors all felt comfortable and nice. I would definitely recommend this hotel.

Good location, nice staff/ not enough facilities and house keeping ”

This is my second time of this hotel. The first visiting was in 2014. I had good memory of the hotel, so I booked this hotel again. I booked 'queen deluxe city view' and when I checked the room's facilities, refrigerator was included, not even marked as optional. However there wasn't refrigerator. Also I couldn't open my window because I could see other rooms by windows. It was a half city view. Also I couldn't get house keeping well. When I left like 11:00, they don't clean my room. Even they are cleaning my next room. That means house keeping time isn't over. There is only (do not disturb) sign, no (make up room) sign. I had to ask new towers by call. The staff who brought the towels was really kind. I stayed 10 days, but I only got 4 times of house keeping. Good location is the best point of this hotel. I feel safe even at nights. Also many restaurants near the hotel. The row pass (room key) let me get discount at city kitchen and gift shop.

Great location, friendly staff, great atmosphere”

Our stay at Row NYC was excellent and thoroughly enjoyed. Location is great and close to many of the main attractions. Room was clean and good value for money. Staff were friendly and helpful. Great night ambience at the bar and live music. Was quite a busy hotel. Wifi was easy to connect to and had good ongoing connection.

A good centrally located hotel. ”

The rooms are small, but that is typical for a downtown NYC hotel. It was easy to find and a short walk away from Times Square. The beds were very soft and comfortable. I would absolutely stay here again.

No complaints on anything ”

Enjoy my vacation time and I will go back to New York and will stay with Row..

Location Location Location ”

Didn't start off so well as we waited one hour to check in. When we did check in the girl we were dealing with was very good helpful and welcoming. After that everything was very good. Room was very clean with all the usual amenities. Room cleaned very well every day. Loved the lifts were you were designated a lift corresponding to the floor you were getting off at. Of course the hotels location is second to none on the doorstep of Times Square and Broadway. I'll be back no question about it.

Great Hotel ”

Great hotel in the middle of everything. We didn't come to NYC to spend time in the rooms. We came to take in all the NYC has to offer.

Enjoyable Stay at Row NYC”

Very good location because we had to take a bus at Port Authority and it's just a block away from the hotel. The toilet during our first stay is a bit small but during our 2nd stay, the assigned room was bigger and had spacious toilet. The staff are friendly and accommodating:-) There were so many guests and there were times it was hard to get an elevator ride but the elevators are so efficient. I would still consider staying at Row Hotel when I go back to NY.