Royal Empire Hotel
Royal Empire Hotel
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"Good location & value of money"

Tang

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April 18, 2016

Superior Room - Guestroom Royal Empire Hotel
Superior Room - Guestroom
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Lobby Royal Empire Hotel
Lobby
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Lobby Royal Empire Hotel
Lobby
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Swimming pool Royal Empire Hotel
Swimming pool
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See map Royal Empire Hotel
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Very good
Location
7.7
See all 60 photos Royal Empire Hotel
See all 60 photos
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Excellent
From 259 reviewsSee what guests said
8.0
/
10
Excellent room comfort and quality
8.4
Value for money8.3
Distance to city center2 Km
Location rating7.7
Nearest airportSiem Reap International Airport (REP)
Distance to airport5.3 km
  • Free airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

Room choices
8.4
Excellent
Room comfort & quality
This property is in high demand!Last booked a few minutes ago
Empire Suite Room
Empire Suite Room
...
  • Room size: 72 m²/775 ft²
  • Pool view
  • 1 king bed
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Deluxe Room
Deluxe Room
...
  • Room size: 36 m²/388 ft²
  • Pool view
  • 2 single beds and 1 king be...
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Superior Triple
Superior Triple
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  • Room size: 56 m²/603 ft²
  • Pool view
  • 3 double beds
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Superior Room
Superior Room
...
  • Room size: 36 m²/388 ft²
  • Balcony/terrace
  • 2 single beds and 1 double ...
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Premium Room
Premium Room
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  • Non-smoking
  • Bathtub
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Twin/Double room - De Luxe
Twin/Double room - De Luxe
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  • Bathtub
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Deluxe Room (Free Round-trip Airport Transfer)
Deluxe Room (Free Round-trip Airport Transfer)
...
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    Room
    Room
    ...
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      Basic Suite
      Basic Suite
      ...
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        The Premium Room (Free Round-trip Airport Transfer)
        The Premium Room (Free Round-trip Airport Transfer)
        ...
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          More about Royal Empire Hotel

          More about Royal Empire Hotel

          An overview

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What they offer

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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          Real reviews from real guests

          Agoda Reviews (259)Booking.com Reviews (4)
          8.0
          /
          10
          Cleanliness8.4
          Facilities6.5
          Location7.7
          Room comfort and quality8.4
          Service8.1
          Value for money8.3
          Provided by verified guests of Agoda
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          All guests (259)
          All room types
          Showing 253 verified guest comments
          12345
          2.0
          Quyen from Cambodia
          Family with teens
          Superior Room
          Stayed 1 night in August 2018
          Very poor communication”
          Booked the hotel for two separate nights.... Confirmation informed me they are on the same day.... rang the hotel personally almost a month prior to arrival. Reception put me onto hotel reservation. Informed lady at Reservation of the wrong dates...with Reservation ID number and all. She said ok...she will change the date to correct one. Then on the day of arrival...hotel informs that Reservation cannot change the wrong date of booking. Could have told me when I rang to inform about two separate bookings for 2 separate nights so I could've cancel one of the booking. They waited until we arrived at the hotel to tell us this. Then there no room available and so we had to book anther hotel. Very poor at solving a simple problem which I alerted to them a month prior to arrival.
          Reviewed August 06, 2018
          5.2
          Tolareasey
          Family with teens
          Superior Triple
          Stayed 1 night in July 2018
          Disorganized”
          One Key policy with three adults? What kind of Hotel give you only one key when there are three people. I stay at a local motel, and they still would give me two keys. The breakfast was alright, and the swimming pool was small. The wall is not well insulated, I could hear both of my neighbors.
          Reviewed August 01, 2018
          5.2
          DURYODHAN from Cambodia
          Couple
          Superior Room
          Stayed 1 night in November 2016
          staff here are not bothered abt u,rooms are very far from the reception.away from the market.”
          bad experience,beds are also poor quality
          Reviewed September 18, 2017
          4.4
          Duong from Cambodia
          Family with young children
          Superior Room
          Stayed 1 night in April 2017
          Bad service, rude employee, dirty bed sheet. Should improve better. ”
          Hope the hotel will improve soon. And train the employer.
          Reviewed April 18, 2017
          10.0
          Exceptional
          yonghwan from South Korea
          Business traveler
          Superior Triple
          Stayed 1 night in January 2012
          good”
          good
          Reviewed March 06, 2017
          8.0
          Excellent
          Jarun from Thailand
          Family with young children
          Deluxe Room
          Stayed 3 nights in July 2016
          Good”
          Good
          Reviewed December 26, 2016
          6.0
          por from Cambodia
          Business traveler
          Superior Room
          Stayed 2 nights in May 2016
          Complain”
          Very bad for the air condition always automatic off in the middle of the night and water flow
          Reviewed May 31, 2016
          6.8
          Good
          Tang from Cambodia
          Family with teens
          Superior Room
          Stayed 2 nights in April 2016
          Value of money”
          Good location & value of money
          Reviewed April 18, 2016
          9.6
          Exceptional
          Kat from Cambodia
          Solo traveler
          Superior Room
          Stayed 3 nights in April 2016
          Loved it”
          Friendly staff, amazing pools, grommet breakfast, awesome bathrooms, great hotel for the price.
          Reviewed April 15, 2016
          6.4
          Good
          Yin from Malaysia
          Group
          Superior Room
          Stayed 5 nights in March 2016
          Basic”
          Is not even close to 4 stars hotel.I'd give it a 3 stars. The bed sheets and blanket have several marks on it and bathtub ate yellowish and dirty that I don't dare to dip in. Breakfast are repeated and limited if you stay several nights. Staffs at the egg and noodle station are so rude. We booked with airport return transfer but when we wanted to take a ride to the airport they wanted to charge 15dollar after I keep saying that we booked two way transfer and they made a few call only they gave us free rides. Overall, it was a nice hotel with very basic facilities.
          Reviewed April 02, 2016
          6.8
          Good
          Willy from Singapore
          Business traveler
          Deluxe Room
          Stayed 1 night in March 2016
          Friendly staff, clean, good location”
          Convenient and central for my business needs.
          Reviewed March 12, 2016
          7.7
          Very good
          Dinusha from Sri Lanka
          Group
          Deluxe Room
          Stayed 2 nights in December 2015
          Excellent Location, Average Service”
          Food, Location, Angkor Tour
          It was a pleasant stay. The Angkor tour was amazing and I would recommend it to anyone who has plans of visiting the temple. However, the service of the staff is average. Even though the breakfast buffet is from 6.30-10am, the food finishes around 9am. So the breakfast feels a bit rushed and if you want to relax you have to do that after breakfast.
          Reviewed December 28, 2015
          10.0
          Exceptional
          Chang from Singapore
          Couple
          Superior Room
          Stayed 2 nights in July 2015
          Excellent and Memorable Stay”
          The staff are friendly, the food is great and the facilities are excellent
          Nothing but excellent. Great staff and hotel rooms
          Reviewed December 05, 2015
          9.3
          Exceptional
          Roberto from Cambodia
          Couple
          Superior Room
          Stayed 2 nights in October 2015
          Best choice”
          Friendly staff, clean, good location
          We spended two nights in this hotel for my short holiday in Siem reap. The hotel provide us free airport pickup. The staff there very friendly and helpful. My room facing to pool view. Highly recommend this hotel
          Reviewed October 27, 2015
          9.3
          Exceptional
          MYINT from Myanmar
          Solo traveler
          Superior Room
          Stayed 1 night in July 2015
          Very good hotel with great breakfast. ”
          Room, pool, breakfast
          Very good and new room. Clean. Breakfast is good. Beautiful pool.
          Reviewed October 04, 2015
          7.7
          Very good
          MENG from Cambodia
          Business traveler
          Superior Room
          Stayed 1 night in August 2015
          good place to stay”
          location, cheap and near metro
          Reviewed September 28, 2015
          6.7
          Good
          Don from Philippines
          Group
          Deluxe Room
          Stayed 2 nights in September 2015
          Good”
          Location. Value for Money. Accessibility
          The staff doesn't seem to know their jobs well. When a guest placed a do not disturb sign by the door, it means, by all means that you should not go inside the room nor knock at the door. One staff went inside our room without even our consent. We tried to explain things to him however it seems like he doesn't understand what we were trying to point out. Moreover, he can't communicate with us properly.
          Reviewed September 23, 2015
          6.7
          Good
          Kwang from South Korea
          Business traveler
          Superior Room
          Stayed 1 night in September 2015
          so so... just 3 star Hotel in Siemreap ”
          I don't know how to say ...not satisfied as 4 star hotel
          Reviewed September 21, 2015
          9.3
          Exceptional
          Roberto from Cambodia
          Couple
          Superior Room
          Stayed 2 nights in September 2015
          Great place ”
          Nice room, friendly staff and cleanliness.
          This is my second time that I stayed here during my weekend in Siem Reap, the staff there very friendly and helpful, special thank to Mr. Chanthou,front desk staff he offered me to late check out till 2pm while my flight was delay. Only one thing to improve is wifi in the room the signal very weak, I will go back to stay there again and highly recommend this hotel to other traveler,
          Reviewed September 07, 2015
          8.7
          Excellent
          Benida from Philippines
          Couple
          Superior Room
          Stayed 5 nights in August 2015
          our stay in the ROYAL EMPIRE HOTEL”
          Friendly staff, quick to response on every request and true to their offers
          very nice and pleasant stay next to home
          Reviewed August 20, 2015
          12345
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