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Royal Garden Hotel
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7.1 Very good location
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7.1Location
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Good
From 7 reviewsSee what guests said
6.7
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Sauna

  • Steamroom

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Standard Twin Room
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  • 32 m²/344 ft²
  • Shower and bathtub
  • 2 single beds and 1 sofa be...
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Suite
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  • 64 m²/689 ft²
  • Shower and bathtub
  • 1 super king bed and 1 sofa...
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Superior Twin Room
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  • City view
  • 20 m²/215 ft²
  • 2 single beds
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Deluxe Room
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  • City view
  • 20 m²/215 ft²
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Standard Double Room
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  • 32 m²/344 ft²
  • Shower and bathtub
  • 1 super king bed and 1 sofa...
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Suite with River View
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  • 64 m²/689 ft²
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Verified guest reviews

Agoda Reviews (7)
5.7
Good
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Cleanliness6.9
Location7.1
Room comfort and quality6.9
Service6.0
Value for money6.6
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Showing 7 verified guest comments
9.3
Lei from China
Couple
Superior Twin Room
Stayed 2 nights in November 2014
Very Good Hotel
clean
Reviewed November 11, 2014
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8.3
ABBAS from Maldives
Couple
Deluxe Room
Stayed 2 nights in December 2013
good value for money
good food, close to main attraction, beautiful view
I enjoyed my stay at the hotel. the room service was good and room service staff was very friendly and professional. but the hotel could improve by improving the front office reception staff and their attitude, and communications.
Reviewed January 03, 2014
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7.3
kevin from Australia
Solo traveler
Deluxe Room
Stayed 6 nights in October 2011
nice hotel
clean
the beds are very hard and found the room noisy people next door lifts and road noise outside hard to sleep otherwise ok
Reviewed November 09, 2011
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4.7
Andrew from United Kingdom
Group
Stayed 4 nights in October 2009
Perhaps consider other alternatives at this time
Can walk to the town centre, given time, and a town certainly worth visiting. The rooms were of average quality. WE enquired about internet connections and was advised there was only the Business Centre. Then discovered a network cable so had a fast connection.
For a 5 star hotel not in a particularly pleasing area in town if look out of the room windows to the rear and side. Not a site for a 5 star hotel. The food was not particulaly good and for what was served was very expensive. The steak was one that needed extensive chewing. We did eat locally in the town and the food in Guilin was of good quality so the hotel food had nothing to do with available local supplies. For an alledged 5 star hotel this was far below expected standard. The "Pool" was just about empty and of a distinct colour, unusable as were other facilities within the hotel with many items ruled out on the facilities details in the room. The pool photograph on the web site certainly distorts the size as it is too small to have a swim. The hotel coloured our stay in what is a very interesting area of China.
The Hotel was a disappointment given it is graded as a 5 star hotel and this even appears in the local Tourist information. I appreciate there would currently appear to be a good discount for the booking. Other hotels are better placed for the convenience of the town. The food we had from the room service was not particularly good and certainly not presented in a manner that would suggest a 5 star hotel with a rather tough steak. We eat out and had a good experience in the town. The pool was just about empty and not a pleasant sight which was unusable and had the appearance of being like this for some time. The pool is not for swimming in. Much could be put right by the application of good management.
Reviewed November 01, 2009
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2.0
henry from United States
Couple
Stayed 6 nights in October 2009
Don't even think about it!
None
Lousy service, terrible food, cheap cheap cheap!
This is probably the worst hotel we have ever stayed in. When we checked in, they tried to give us a room that was inferior to what we booked through Agoda, and when I rubbed their nose in what the voucher said, they tried (happily without success) to charge us extra. They are geared up for tours, and they only turn on the lights in the lobby when a tour arrives, and then turn them off when the tour departs. The food is inedible and badly served.
Reviewed October 18, 2009
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5.0
EIJI from Japan
Solo traveler
Stayed 1 night in July 2008
Japanese rambler
Overall speaking, I do not think this hotel is worth five stars , may be four stars compared to other five stars hotel in China.
Reviewed July 26, 2008
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10.0
Jennifer from Australia
Couple
Stayed 3 nights in January 2008
Magnificently situated on the river
Make sure you go on a river tour; it is magnificent.
Reviewed April 18, 2008
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