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2016

Royal Garden Hotel

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Excellent
Based on 265 reviewsSee what guests said
8.4
87% would recommend to a friend
Royal Garden Hotel
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8.4 Excellent guest rating
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"Prompt service when asked , good breakfast spreads"

Chee G.Singapore
Interior view
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9.2 Exceptional location
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9.2Location
  • 300 meters to public transportation

  • Heart of the City

  • Free Wi-Fi in all rooms

  • Air conditioning

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Room choices
Garden Twin
...
  • Garden view
  • 24 m²/258 ft²
  • 1 single bed
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Garden King
...
  • Garden view
  • 24 m²/258 ft²
  • 1 king bed
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Twin
...
  • 27 m²/291 ft²
  • Non-smoking
  • 2 single beds
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Executive
...
  • 34 m²/366 ft²
  • Non-smoking
  • 1 king bed and 1 sofa bed
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King
...
  • 27 m²/291 ft²
  • Non-smoking
  • 1 king bed
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Queen Room
...
  • 21 m²/226 ft²
  • Non-smoking
  • 1 queen bed
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Verified guest reviews

Agoda Reviews (265)
Filter by guest type:
Cleanliness8.8
Facilities8.4
Location9.2
Room comfort and quality8.5
Service8.6
Value for money7.7
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Showing 225 verified guest comments
12345
5.2
Amir from Oman
Business traveler
Twin
Stayed 3 nights in November 2017
Disappointing
This hotel was simply not a 5-star hotel. The quality of service, ambience and overall experience is on par with a mediocre 4 stars or even 3 stars hotel.
Reviewed November 08, 2017
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6.8
Glenn from Ireland
Family with young children
Executive
Stayed 3 nights in October 2017
Mediocre at best
The room we where in seemed dated, staff are lovely
Reviewed November 01, 2017
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8.8
ELENA from Greece
Family with young children
King
Stayed 2 nights in October 2017
Excellent
Very family friendly hotel, with the small details making the difference. The staff was attentive and apologetic as they had forgotten to add an extra bed the first night so gave us free fruit and chocolates. My husband did think they should have offered us a free night as we were squashed in a bed the first night. Overall a night stay in a fantastic location
Reviewed October 27, 2017
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6.0
Ernst from Netherlands
Business traveler
Executive
Stayed 4 nights in October 2017
Great hotel, average service
Excellent location near Kensington Palace. Well equipped rooms and bathrooms. Staff service not as good as before.
Reviewed October 17, 2017
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10.0
Sung from Hong Kong
Couple
King
Stayed 3 nights in September 2017
Good location and nice staff
Tube is just 5 min walk away. You can reach many parts of London by bus too. The room is spacious and clean. Housekeeping service is good. The staff are nice and helpful. They helped me to keep the luggage even though I have checked out for Paris. Kensington park is just next to the hotel. You can enjoy a lovely morning walk or jog.
Reviewed September 19, 2017
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8.8
philip from United Kingdom
Couple
King
Stayed 1 night in August 2017
on holiday
All the staff were superb and provided a warm welcome, pleasant and professional. The receptionists and concierge were particularly suited to your hotel and guests dealing with knowledgeable and intelligent information which contributes to the feeling of wanting to return. Thank you
Reviewed August 20, 2017
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10.0
JEFFREY from United States
Family with teens
Executive
Stayed 2 nights in July 2017
Higly Recommended
We booked the executive suite but was upgraded to the Royal Suite!!! The view was spectacular, overlooking Hyde Park with Big Ben and the Eye on the horizon; the night view with the lights was amazing. The room itself was stunning with a large separate sitting area and the bedroom was spacious with a wonderful bathroom. The floor was heated!!! We truly enjoyed the stay after long hectic days in the crowded tourist attractions!!
Reviewed July 05, 2017
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5.2
Tan from Malaysia
Couple
King
Stayed 2 nights in June 2017
Above average
We were given second floor instead of high flooor as requested earlier by us. The housekeeping is slow in responding. Staff not so friendly.
Reviewed June 10, 2017
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10.0
Mei from Hong Kong
Business traveler
Queen Room
Stayed 1 night in March 2017
Very high quality hotel!
The Kensington Palace view is fabulous. A very high quality hotel with good service and breakfast. I will definitely return to stay here again for my next biz trip!
Reviewed April 11, 2017
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8.8
Chee from Singapore
Family with young children
King
Stayed 2 nights in March 2017
London 6 day trip
Prompt service when asked , good breakfast spreads
Reviewed March 25, 2017
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Royal Garden Hotel
|Excellent 8.4
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