See all 838 properties in Nuwara Eliya.
Good6.9
Based on 64 reviews
Royal Hills Nuwara Eliya
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Lobby
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Lobby
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6.9 Good guest rating
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"The staff were very good and courteous."

SheldonUnited Arab Emirates
Bathroom
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6.6 Good location
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6.6Location
  • Free Wi-Fi in all rooms

  • Balcony/terrace

  • Separate living room

  • Room service [24-hour]

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Room choices
Deluxe
...
  • Lake view
  • 40 m²/431 ft²
  • 1 double bed
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Standard
...
  • Lake view
  • 30 m²/323 ft²
  • 1 double bed
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Standard Twin Room with Mountain View
...
  • 12 m²/129 ft²
  • 2 single beds
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Have a question for Royal Hills Nuwara Eliya?

Nearest essentials

Airports
  • Mattala Rajapaksa International Airport (HRI)
  • 82.9 km
  • Ratmalana Airport (RML)
  • 100.4 km
Public transportation
  • Nuwara Eliya Main Bus Station
  • 2.6 km
  • Nanu Oya Train Station
  • 4.9 km
Hospital or clinic
  • General Hospital - Nuwara Eliya
  • 2.0 km
Pharmacy
  • Vijaya Parmacy
  • 1.9 km
Cash withdrawal
  • ATM
  • 1.6 km

More about Royal Hills Nuwara Eliya

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Verified guest reviews

Agoda Reviews (64)Booking.com Reviews (25)
Filter by guest type:
Cleanliness7.4
Location6.6
Room comfort and quality7.2
Service6.8
Value for money7.0
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Showing 62 verified guest comments
12345
2.3
Ajith from India
Couple
Standard
Stayed 1 night in September 2015
Worst hotel to be in
Please never checkin this hotel. The hotel is not worth spending a penny. Its not a star hotel, its a local lodge where you will not be treated nice, no one will answer you for the queries. Before booking they will give you 100 promises which will not be delivered. They tell its lake view but only if you walk out of your very small room crowded with a bed set to the small balcony, where you will be crouded with mosquitos you can see the lake arround 100 meter away. Dont be shoked if the electricity wend down and after 15 minutes nobody came to you asking apology.
Reviewed October 22, 2015
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8.3
Lynn from Malaysia
Couple
Standard
Stayed 2 nights in January 2014
Good service, thoughtful and attentive staff
Good service, thoughtful and attentive staff
We enjoyed our stay very much as the staff and manager (Mr. Rajan) was very accommodating and helpful. He gave us a room that was easily accessible as I have knee problem and climbing the stairs is a big challenge. We had to leave early to Horton Plains, and the hotel staff packed our breakfast for us. It rained and we got our hired car seats wet and Mr Rajan gave us towels to sit on because of the wet cushions. He even provided accommodation for our driver. THUMBS UP for this caring hotel.
Reviewed January 19, 2014
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9.0
Dmitry from Russia
Group
Deluxe
Stayed 1 night in December 2013
nice hotel and frindly staff
room clean, nice bathroom, good service
Room price was not high and i'm impressed with rooms interior and bath in european style, it rewards more stars. guys at receiption were wery helpful also. we were need extra bed and earlier brealkfast and they helped immediately the hotel is located near the lake but there is not toristic facilities/dinner places around. city center is in an hour of walk, so i suggest to use tuk-tuk taxi.
Reviewed December 27, 2013
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8.0
indika from Sri Lanka
Family with young children
Deluxe
Stayed 1 night in December 2013
good place
Cleanliness, Room arrangment, supporting
Reviewed December 26, 2013
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5.7
Lui from Hong Kong
Group
Deluxe
Stayed 1 night in August 2013
cold and doesnt have enjoyable hot shower
friendly staffs
This area is cold, and the hot water supply is very limited. Luckily they gave us enough blanket.
Reviewed August 23, 2013
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5.7
Dammika from Sri Lanka
Business traveler
Standard
Stayed 1 night in May 2013
Dissapointing
View and Clean Room
When I arrived at the Hotel the reception was not aware of my reservation although I mentioned it was made via Agoda. I forced him to write down the reservation number which i had with me. He did not ask me anything and I was let to my room. The room was so tiny but i didnt bother as it was just for a night where i arrived late .The view of the lake and the far mountains were nice. The bathroom tiny but clean.There was no glass or even a bottle of water in the room. So I had to order from room service. When the food first came the oder was wrong as it came with 1 item less. Then it came the second time with two plates of the same item when i had asked for only one. There was norestaurant service staff on duty. when I reserved the room it said 24hrs room service but served only until 10pm.The food was brought to my room by a kitchen staff. The staff did not know how to connect to the internet. So i did not have internet facility. On check-out no one knew what my bill was. I had to tell the person what i had ordered. The location was nice but with incompetant, unskilled, inexperienced staff. Very dissapointing!
Reviewed May 05, 2013
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8.7
Shalinda from Sri Lanka
Family with young children
Deluxe
Stayed 1 night in April 2013
Nuwara Eliya stay for a day with my family
clean friendly staff value for money
Reviewed May 01, 2013
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4.0
Ahmed from Maldives
Couple
Deluxe
Stayed 2 nights in March 2013
A short stay with the requirement as a only bed!
Checkin and check out were easy, need to be in bed by 10
Reviewed April 14, 2013
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7.3
Marek from Poland
Couple
Standard
Stayed 2 nights in March 2013
Clean, nice place
clean room, reasonable price
Affordable hotel, but not in the city. If you don't like to walk you can take tuktuk - it is about 3-4 km from the center of Nuwara.
Reviewed April 13, 2013
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9.3
Yasser from Pakistan
Couple
Standard
Stayed 1 night in February 2013
Nice location, nice staff, value for money
Location was nice. Staff was very helpful. Food was ok. Good for a few nights. Construction of building is new. Wifi only works in lobby
Very comfortable stay made by staff who went out of their way. Nice location. New building thus everything was functional.
Reviewed February 19, 2013
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