19 Jan 2019
Saturday
20 Jan 2019
Sunday
2 adults
1 room
10.0
Exceptional"Good Ambiance."
Shireen
|
May 15, 2017
See map
Very good
Location
7.7
Removed from saved list
What guests are saying:
Excellent ambience
Neat, clean with friendly staff.
I want to thank the staff for making me feel comfortable even when I was not feeling well, they went all out to help me. I only think that parking is a bit expensive and a bit disorganised. In totality, I enjoyed my stay and would certainly go back.
Nothing
The stay was very restful. We spend most of the night partying at local clubs and had restful night afterwards. Please change your TVs to flat screens. The stuff was very helpful, the rooms were neat, and everything was perfect.
Great place, great location, great deal.
my stay at Royal Hotel was very fabulous, i enjoyed each and every moment there, and i even went to an extent of extending my stay. i would go there again if i decide to visit Durban. what i like about them is their friendly staff, they made me feel like am at home.
looking forward to visiting again
Royal Hotel Durban
- Inside city center
-
What's nearby?
From 575 reviewsSee what guests said
7.6
/
10
Very good cleanliness
7.8
| Value for money | 7.8 |
| Distance to city center | 1.00 Km |
| Location rating | 7.7 |
| Nearest airport | King Shaka International Airport (DUR) |
| Distance to airport | 27.8 km |
Airport transfer
Sauna
Air conditioning
Bar
Select your room
7.7
Very good
Room comfort & quality
This property is in high demand!Last booked a few minutes ago
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Executive Suite
...
- Room size: 25 m²/269 ft²
- City view
- 1 king bed
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Deluxe Double or Twin
...
- Room size: 25 m²/269 ft²
- City view
- 1 king bed
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Main Tower Lower Floor Twin Room - Non-Smoking
...
- Room size: 25 m²/269 ft²
- City view
- 1 double bed or 2 single be...
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Deluxe - Best Available Rate
...
- Room size: 30 m²/323 ft²
- City view
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Economy Double or Twin Room
...
- Room size: 25 m²/269 ft²
- 1 super king bed or 2 singl...
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Deluxe Single
...
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Luxury Room Shared Bed
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What people love about the property
- 9.2Exceptional
"The staff were always friendly and professional."
Lungile
|
August 12, 2016
- 8.4Excellent
"Staff very friendly and helpful."
MICHAEL
|
May 19, 2016
- 9.2Exceptional
"Service is good and staff is giving good attention to customers."
Koena
|
June 1, 2016
Compare to other recommended properties
 Royal Hotel Durban | Best value!  |  |  | |
| Guest rating | Very good 575 reviews 7.6 Location 7.7 | Excellent 1728 reviews 8.6 Location 9.2 | Very good 66 reviews 7.6 Location 7.3 | Very good 99 reviews 7.6 Location 8.6 |
| Neighborhood | Durban City Center | North Beach | Pinetown | South Beach |
| Breakfast | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
10.0
Exceptional"Nice accomodation."
Prudence
|
January 2, 2017
An overview
When visiting Durban, you'll feel right at home at Royal Hotel Durban, which offers quality accommodation and great service. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Royal Hotel Durban also offers many facilities to enrich your stay in Durban. Top features of the hotel include 24-hour security, taxi service, 24-hour front desk, facilities for disabled guests, express check-in/check-out.
204 rooms spread over 16 floors provide a warm and pleasant home away from home. Modern comforts such as television LCD/plasma screen, mirror, towels, internet access – wireless, non smoking rooms can be found in selected rooms. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Enjoy unparalleled services and a truly prestigious address at the Royal Hotel Durban.
Royal Hotel Durban also offers many facilities to enrich your stay in Durban. Top features of the hotel include 24-hour security, taxi service, 24-hour front desk, facilities for disabled guests, express check-in/check-out.
204 rooms spread over 16 floors provide a warm and pleasant home away from home. Modern comforts such as television LCD/plasma screen, mirror, towels, internet access – wireless, non smoking rooms can be found in selected rooms. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Enjoy unparalleled services and a truly prestigious address at the Royal Hotel Durban.
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Nearest essentials
Airports
King Shaka International Airport (DUR)
27.8 km
Pietermaritzburg Airport (PZB)
65.0 km
Hospital or clinic
City Health Hospital
1.4 km
Shopping
Pavillion
8.9 km
Convenience store
BP Express
390 m
Cash withdrawal
ATM
30 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer
7.6
Very good"Enjoyed my stay!!"
Maureen
|
August 11, 2016
Popular facilities
- Swimming pool [outdoor]
- Bar
- Restaurants
Languages spoken
- English
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Things to do, ways to relax
- Canoeing
- Sauna
- Tours
- Diving
- Snorkeling
- Wind surfing
- Fishing
- Spa
- Massage
- Swimming pool [outdoor]
Dining, drinking, and snacking
- Bar
- Restaurants
- Coffee shop
- Room service
Services and conveniences
- Cash withdrawal
- Infirmary
- Salon
- Concierge
- Laundry service
- Smoking area
- Daily housekeeping
- Luggage storage
- Dry cleaning
- Safety deposit boxes
Land sports
- Golf course (within 3 km)
For the kids
- Family room
- Kids club
Access
- Check-in/out [express]
- Facilities for disabled guests
- Security [24-hour]
- Check-in/out [private]
- Front desk [24-hour]
- Wheelchair accessible
- Elevator
- Pets allowed
Getting around
- Airport transfer
- Shuttle service
- Car park [charges apply]
- Taxi service
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What's nearby
Most popular landmarks
- Golden Mile - 1.41 km
- Mini Town - 1.96 km
- uShaka Marine World - 2.13 km
- Suncoast Casino, Hotels and Entertainment - 2.83 km
- Moses Mabhida Stadium - 3.48 km
- Phansi Museum - 3.77 km
- Mitchell Park - 4.01 km
- Hare Krishna Temple of Understanding - 15.09 km
Closest landmarks
- Art Gallery - 140 m
- Dick King Statue - 190 m
- Durban Natural Science Museum - 190 m
- Old Court House Museum - 270 m
- Church Square - 290 m
- St Paul's Anglican Church - 310 m
- Durban Yacht Club - 310 m
- Victoria Embankment - 320 m
- South African Parks Reservations - 350 m
- Port Natal Maritime Museum - 390 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies
Children and extra beds
Minimum age of guests is: 6 year(s).
Others
- When booking more than 5 rooms, different policies and additional supplements may apply.
Extra beds are dependent on the room you choose. Please ask the property for more details.
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Some helpful facts
Check-in/Check-out
Check-in from: 02:00 PM
Check-out until: 10:00 AM
Getting around
Airport transfer fee: 460 ZAR
Distance from city center: 1.00 Km
Travel time to airport (minutes): 35
The property
Non-smoking rooms/floors: Yes
Number of bars/lounges
: 1
Number of floors: 16
Number of restaurants: 2
Number of rooms : 204
Room voltage: 220
Parking
Daily parking fee: 75 ZAR
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Real reviews from real guests
Agoda Reviews (575)Booking.com Reviews (2643)
7.6
/
10
Very good
Provided by verified guests of 
All languages
All guests (575)
All room types
Showing 388 verified guest comments
12345
8.0
Excellent
Thulani from South Africa
Couple
Deluxe Double or Twin
Stayed 6 nights in December 2018
Awesome Durbs Bacaetion ”
It was our baecation... Twas really nice the place being the first time and all in Durbs.. Only bummer was the parking issue at the hotel.. That they charge you R75 a day for u to enter and exit as many times as you want... So if you were staying for 5 plus days you'll feel it.
The breakfast was nice and so were the rooms.
Reviewed January 08, 2019
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4.8
Mthokozisi from South Africa
Family with young children
Deluxe Double or Twin
Stayed 3 nights in December 2018
The manager makes promises he can't keep claiming misunderstanding. ”
The cleaning staff think they're making you a favour by cleaning your room. They're not monitored hence they don't clean properly.In essence, the hotel does not have free wifi as they claim. It's just 200 mb per day which doesn't last that long. Breakfast is one of the worst I've ever seen. Half cooked sausages, boiled eggs embedded in spicy sauce, poorly done scrambled egg and generally tasteless side dishes.
There is no complementary water in the rooms. Nothing shows that you are being welcomed. The popular Mzansi Magic Channel is missing from their bouquet, falling behind from most hotels. My stay was the unpleasant one, I will never ever visit that hotel.
Reviewed December 22, 2018
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8.8
Excellent
Mei from Taiwan
Solo traveler
Deluxe Double or Twin
Stayed 1 night in October 2018
high C/p value suitable for family ”
1 Very very good location
2 View deck is wonderful
3 Old as a 4* hotel it needs restore but that's why the price is so acceptable.
4 The receptionists are O.K. for a ordinary hotel but as a 4* hotel it seems they need more professional.
5 We had to meet our tour bus at 6:45 and the kitchen prepared our breakfast box at 6:20 not only the volume but the sandwiches are very delicious.
6 Anyway high C/P value worth of recomendation . I would like to come back again.
Reviewed October 18, 2018
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9.6
Exceptional
Kobola from South Africa
Solo traveler
Deluxe Double or Twin
Stayed 2 nights in January 2019
Good services”
Hospitality and staff very friendly
Reviewed January 15, 2019
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6.0
Esmond from South Africa
Business traveler
Main Tower Lower Floor Twin Room - Non-Smoking
Stayed 1 night in November 2018
Above average”
Not like its former glory
Reviewed January 17, 2019
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4.8
Sibusiso from South Africa
Business traveler
Executive Suite
Stayed 2 nights in December 2018
Acceptable”
The facility is poorly maintained and close to a dump. Old vibrating elevators with only one working unsupervised. No Generator back-up. c
The Hotel should be shut down and refurbished. Very unsafe with NO working Smoke detectors. Night shift Manager on duty on the 7th Dec 2018 is utterly useless and an idiot of note. Having to fight to get a remote control for a TV. I sensed that he's an Indian that is RACIST thinking every Black/African man should succumb to his arrogance.
Call me for more because I plan to shut that facility down pronto
Reviewed December 12, 2018
1 traveler found this review helpful. Did you?|
2.0
Urshla from South Africa
Group
Deluxe Double or Twin
Stayed 1 night in October 2018
Bad”
Dear Agoda. My guests and I had a total of 10 rooms booked In 20th Out 21st Oct. We were all disgusted with the poor quality of the room. They had a musty stale smell. It was below the range rooms and Agoda does not stipulate that below of the range rooms are given for a cheaper price. The manager was rude and refused to move us considering all bookings were made and paid up well in advance. I would like Agoda to please look into this. Agoda should not have a hotel like this on your profile as it will only tarnish your well known name. Due to myself and my guests aweful experience at the Royal Hotel I would like some kind of compensation for our stay. Sad to say it was my 50th Birthday Party celebrated at the Hotel and we were still not given any satisfaction from the Manager. This was very dissapointing. We were all booked on the 4th floor. Disgusting. Please revert to me asap.
Thank you
Urshla Govender
Reviewed October 25, 2018
Did you find this review helpful?|
2.0
Urshla from South Africa
Group
Deluxe Double or Twin
Stayed 1 night in October 2018
Bad”
Dear Agoda. My guests and I had a total of 10 rooms booked In 20th Out 21st Oct. We were all disgusted with the poor quality of the room. They had a musty stale smell. It was below the range rooms and Agoda does not stipulate that below of the range rooms are given for a cheaper price. The manager was rude and refused to move us considering all bookings were made and paid up well in advance. I would like Agoda to please look into this. Agoda should not have a hotel like this on your profile as it will only tarnish your well known name. Due to myself and my guests aweful experience at the Royal Hotel I would like some kind of compensation for our stay. Sad to say it was my 50th Birthday Party celebrated at the Hotel and we were still not given any satisfaction from the Manager. This was very dissapointing. We were all booked on the 4th floor. Disgusting. Please revert to me asap.
Thank you
Urshla Govender
Reviewed October 25, 2018
Did you find this review helpful?|
5.2
Amiya from South Africa
Family with young children
Deluxe Double or Twin
Stayed 2 nights in December 2018
Parking is a major issue”
Parking is a big mess. You need to park somewhere else and you need to pay R 75 per night. Couple of hours of your arrival will go in sorting out your parking.
Once you checked in then rarely someone will listen to your complain. I stayed there for two nights without Aircon. I requested 10 times to arrange at least a fan. Finally after a fight their manager arranged a fan at 10 PM.
Reviewed December 31, 2018
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7.6
Very good
Tlholo from South Africa
Group
Deluxe Double or Twin
Stayed 2 nights in December 2018
Very good”
I honestly enjoyed staying here. The stuff was amazing, the break was good too. The rooms are spacious and clean.
I only had 2 problems. The rooms are too cold at night. They say they put in an air conditioner but we couldn't find it, and spent 2 nights looking for it to turn it down.
The other problem I has is that the hotel doesn't give enough information about itself. For example, in the room, there are usually papers welcoming us and also included are times or certain eating places and what to eat what where and numbers of calling different services. We often had to keep going downstairs to ask where do we have breakfast, what time does it close, which resturant offered what meals and so forth, an that type of information should be found in the room upon checking it.
Reviewed December 24, 2018
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8.4
Excellent
Sediba from Botswana
Family with teens
Deluxe Double or Twin
Stayed 3 nights in January 2019
SD from Botswana ”
Value for money
Reviewed January 12, 2019
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9.6
Exceptional
Sibonelo
Couple
Deluxe Double or Twin
Stayed 1 night in November 2018
Excellent”
The staff is excellent
Reviewed January 11, 2019
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9.2
Exceptional
VICTOR from South Africa
Family with teens
Deluxe Double or Twin
Stayed 4 nights in December 2018
Victor from South Africa ”
Excellent services.
Reviewed January 08, 2019
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9.2
Exceptional
La from United States
Solo traveler
Deluxe Double or Twin
Stayed 2 nights in January 2019
Great find!”
The hotel was lovely, breakfast was great, I didn’t use any of the facilities. It was reasonably priced even on short notice. Not too far from the beach.
Reviewed January 07, 2019
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8.0
Excellent
Siyabulela from South Africa
Couple
Deluxe Double or Twin
Stayed 2 nights in January 2019
Good place to stay in central to all activities city has to offer. Friendly and helpful staff ”
Still room for improvement on lifts, ironing that cuts power, need to offer a different breakfast menu, imagine eating same thing over and over for seven days supper is the same.
Reviewed January 05, 2019
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8.0
Excellent
Shaun from South Africa
Solo traveler
Deluxe Double or Twin
Stayed 1 night in August 2018
Lovely Rooms”
The rooms are clean and spacious. Some of the reception staff are friendly - others are just preoccupied
with other things and rude. I was able to leave my luggage in storage until I could check in so that was a good thing. Breakfast is amazing- a full spread in the dining hall with staff waiting on you.
Reviewed August 15, 2018
1 traveler found this review helpful. Did you?|
8.8
Excellent
Asheen from South Africa
Solo traveler
Deluxe Double or Twin
Stayed 1 night in October 2018
Awesome staff”
Because of wonderful , caring & amazing staff like Eric, who go out of their way to make your stay that much more memorable, I continue to stay at the Royal Hotel. Great service!
Reviewed November 23, 2018
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10.0
Exceptional
Sweetness from South Africa
Family with young children
Deluxe Double or Twin
Stayed 2 nights in August 2018
Exceptional”
Gugu you made us feel at home
Reviewed November 07, 2018
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8.7
Excellent
Gregory from South Africa
Business traveler
Deluxe Double or Twin
Stayed 1 night in September 2012
Still a Wonderful Place to Stay”
Location, Old World Charm
The Royal is a Durban icon, which unfortunately has not been able to maintain its status as one of South Africa's premier hotels. However, it remains a lovely reminder of more glorious days; while having become somewhat dated, the rooms are still very spacious, comfortable, and the harbour views are spectacular. The staff are outstanding. Sadly, the famous Royal Grill not serves buffet meals rather than the haute cuisine of days gone by. All in all, the Royal has become my hotel of choice for business stays, for its location, great staff, comfort and value for money.
Reviewed September 20, 2012
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9.0
Exceptional
Gregory from South Africa
Business traveler
Deluxe Double or Twin
Stayed 1 night in September 2012
A Durban Icon”
Location
A Durban landmark. Although it has an air of faded glory about it, the hotel retains is charm and beauty. My room was comfortably furnished and had a magnificent view of the yacht harbour. there was nothing to fault about my stay.
Reviewed September 06, 2012
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12345
Check in. Step out.
Experiences on Agoda. Because your room is just the beginning.
- Very good location
- Golden Mile