7.7
Very good
/10
(838 reviews)See what guests said
Housekeeping27
Breakfast12
View12
See map
7.7

Very good

Location rating score

Very good location - Inside city center
Parking
Available
Popular landmarks
Golden Mile 1.67 km
uShaka Wet 'n Wild 2.06 km
uShaka Marine World 2.17 km
Suncoast Casino 2.87 km
Durban Botanic Gardens 2.98 km
Big Rush Urban Adrenaline 3.41 km
Moses Mabhida Stadium 3.75 km
Mitchell Park Zoo 4.26 km
Umgeni River Bird Park 5.59 km
The Valley of a 1000 Hills 26.74 km
Nearby landmarks
Playhouse 100 m
Art Gallery 140 m
City Hall 140 m
Municipal Library 140 m
Dick King Statue 190 m
Durban Natural Science Museum 190 m
Consulate of German 220 m
Main Post Office 250 m
Consulate of Portugal 270 m
Consulate of Italy 280 m
Royal Hotel Durban

"The stuff was amazing, the break was good too."

Tlholo - December 24, 2018

High Floor Deluxe Double Room Royal Hotel Durban
Lobby Royal Hotel Durban
Lobby Royal Hotel Durban
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Royal Hotel Durban

267 Anton Lembede Street, Durban City Center, Durban, South Africa, 4000 - See map
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
What guests are saying:Read all 838 reviews
Very good cleanliness
7.9 rating for cleanliness
Very good service
7.8 rating for service
Very good comfort
7.7 room quality and comfort
Very good facilities on premise
7.3 facilities on premise

The staff are very friendly and we arrived early before check in time however they let us in the hotel.

Lebogang | January 27, 2020

Very convenient location at the city centre and 20 minutes walk to the beach front.

Mutakela | October 10, 2019

The hotel is neat, nearby all durban attractions and the breakfast was superb.

Irah | December 23, 2019

The Royal Hotel is looking lvly the view i ncaah i ha a super stay there

Nomkhosi | December 12, 2019

Cleanliness, customer services, SPA massage services & food are superb!

Ntobeko | December 12, 2019

The check in process is very quick and hassle free.

mpilo | September 28, 2019

  • Airport transfer

  • Sauna

  • Daily housekeeping

  • Laundry service

  • Safety deposit boxes

Your dates are popular among travelersUsers are booking a place in Durban every 9 minutes on Agoda.com
Value for money7.9
Distance to city center1.00 Km
Location rating7.7
Nearest airportKing Shaka International Airport (DUR)
Distance to airport29.2 km

Rooms available at Royal Hotel Durban

Very good
Room comfort & quality
7.7
High Floor Deluxe Double Room
High Floor Deluxe Double Room
...
  • Room size: 25 m²/269 ft²
  • Bay view
  • 1 queen bed
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Family Room 4 people
Family Room 4 people
...
  • Room size: 50 m²/538 ft²
  • City view
  • 2 single beds and 1 queen b...
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Deluxe Double or Twin Room
Deluxe Double or Twin Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds
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Executive Suite
Executive Suite
...
  • Room size: 50 m²/538 ft²
  • Bay view
  • 1 queen bed
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Queen Double Ocean View
Queen Double Ocean View
...
  • Room size: 25 m²/269 ft²
  • Harbor view
  • 1 queen bed
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Frequently asked questions

What time is check-in and check-out at Royal Hotel Durban?

Check-in is from 02:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Royal Hotel Durban?

Royal Hotel Durban is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 460 ZAR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Royal Hotel Durban has a car park right on site for maximum convenience. Parking is available for a fee of 75 ZAR per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Durban with private transportation, the hotel can arrange taxi service.

What is the smoking policy at Royal Hotel Durban?

Royal Hotel Durban does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about Royal Hotel Durban

  • 8.8
    Excellent
    "The internet was always available."

    Mutakela | October 10, 2019

  • 9.2
    Exceptional
    "Enjoy every moment in the hotel."

    moses | December 31, 2019

  • 7.6
    Very good
    "I honestly enjoyed staying here."

    Tlholo | December 24, 2018

Property ranking|Compared to 1,258 Durban properties
See all rankings
Cheapest price score
Review score - United States
7.8/10
Room comfort score
7.7/10
Room size
35 sqm.
Better than
99
%
of Durban properties
Better than
98
%
of Durban properties
Better than
97
%
of Durban properties
Bigger than
96
%
of Durban properties
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Overall rating:
7.7
Very good
838 reviews
Cleanliness
7.9
Facilities
7.3
Location
7.7
Read all reviews >
What travelers say they love:
Very neat, friendly and helpful staff.
Tembakazi from South Africa
Group
More about Royal Hotel Durban

More about Royal Hotel Durban

When visiting Durban, you'll feel right at home at Royal Hotel Durban, which offers quality accommodation and great service. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Royal Hotel Durban also offers many facilities to enrich your stay in Durban. Top features of the hotel include 24-hour security, taxi service, 24-hour front desk, facilities for disabled guests, express check-in/check-out.

204 rooms spread over 16 floors provide a warm and pleasant home away from home. Modern comforts such as television LCD/plasma screen, mirror, towels, internet access – wireless, non smoking rooms can be found in selected rooms. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Enjoy unparalleled services and a truly prestigious address at the Royal Hotel Durban.

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Most talked about facilities

Breakfast
37 mentions
Housekeeping
27 mentions
Food & Dining
12 mentions
View
11 mentions

What they offer

9.2
Exceptional
"Facilities'Decor every was so Royal."

Khethelo | February 14, 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Full English/Irish

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Royal Hotel Durban from real guests

Provided by verified guests of Agoda
7.7
/
10
Cleanliness7.9
Facilities7.3
Location7.7
Room comfort and quality7.7
Service7.8
Value for money7.9
High score for Durban
Rating
9+ Exceptional (134)
8-9 Excellent (76)
7-8 Very Good (105)
6-7 Good (46)
<6 Below Expectation (122)
Time of the year
Mar - May (105)
Jun - Aug (88)
Sep - Nov (134)
Dec - Feb (156)
Don't miss out!Users are booking a place in Durban every 9 minutes on Agoda.com
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Show reviews that mention 

Showing 483 verified guest comments
12345
9.3
Exceptional
Victor from United States
Business traveler
Stayed 1 night in March 2010

Royal Review”

Clean, convenient, fine dining, friendly staff
None

The Royal hotel in Durban is conveniently located in the center of the city. From the hotel, you can walk to the harbor. You can take a stroll at the square featuring the city hall. You can also take the people's mover bus to the major attractions throughout Durban. There is a business center where you can gain access to the internet. There are a couple of fine dining restaurants within the hotel where you can enjoy food. The staff are friendly and arranged my breakfast to go next morning when I have to leave early to catch a flight. My stay was pleasant at Royal.

Reviewed April 09, 2010
8.7
Excellent
Gregory from South Africa
Business traveler
High Floor Deluxe Double Room
Stayed 1 night in September 2012

Still a Wonderful Place to Stay”

Location, Old World Charm

The Royal is a Durban icon, which unfortunately has not been able to maintain its status as one of South Africa's premier hotels. However, it remains a lovely reminder of more glorious days; while having become somewhat dated, the rooms are still very spacious, comfortable, and the harbour views are spectacular. The staff are outstanding. Sadly, the famous Royal Grill not serves buffet meals rather than the haute cuisine of days gone by. All in all, the Royal has become my hotel of choice for business stays, for its location, great staff, comfort and value for money.

Reviewed September 20, 2012
9.7
Exceptional
Matamela from South Africa
Family with young children
High Floor Deluxe Double Room
Stayed 3 nights in August 2014

My best holidays ever”

Friendly staff, affordable rates and clean rooms

my stay at Royal Hotel was very fabulous, i enjoyed each and every moment there, and i even went to an extent of extending my stay. i would go there again if i decide to visit Durban. what i like about them is their friendly staff, they made me feel like am at home.

Reviewed August 19, 2014
9.0
Exceptional
Ian from Australia
Couple
High Floor Deluxe Double Room
Stayed 7 nights in May 2014

A wonderful hotel, not too expensive, great views,”

Central location, friendly and efficient service, safe and comfortable

We spent a week at the hotel and didn't want to leave. The room was spacious and comfortable, with a sweeping view over the port of Durban. The location was central, making for an easy walk to a large shopping mall, the city's historic sites and only about one kilometre to the beach and the Comrades Marathon expo. Check in/out was quick and efficient. We got a good room rate by paying upfront a few months early. Breakfast was excellent and available from 6.30 to 10 am. What was especially welcome for me was the staff putting on a very early breakfast for Comrades runners from 2 am on the morning of the event. All in all it was a very pleasant stay and we've love to return.

Reviewed June 11, 2014
10.0
Exceptional
Mlungisi from South Africa
Business traveler
High Floor Deluxe Double Room
Stayed 1 night in December 2012

Lovely City View”

Location

The staff is very friendly and helpful. You immediately receive a sense that you are a welcomed the minute you set foot in the hotel. The rooms are stylishly furnished and airy. The city view from the deluxe room balcony is one of the best city views a Durban hotel can offer.

Reviewed March 06, 2013
8.0
Excellent
nischol from Trinidad & Tobago
Business traveler
High Floor Deluxe Double Room
Stayed 3 nights in September 2014

value for money”

spacious comfy bed and room, breakfast layout and the city location

Our stay was great. You have to pay for parking but thats with most hotels around and witin city. The staff was very friendly and hospitable. The wifi is very fast and reliable although you must have a local south african number to send code to get through to internet.This does not go well with international guest who have no access to south african number . The hotel itself is nice and being upgraded from the last visit. Breakfast is great. The area itself (durban city on the whole) is not recommended to walk outside with valubales...watch,phone,purses....u can and will get robbed. Sobbe very careful of your environment. So all in all i highly recommend if you want to stay in city area. If you get a reasonable price go for it. However, umhlanga is the best area if you are looking for luxury,shopping, restaurants, and nightlife.

Reviewed September 18, 2014
9.7
Exceptional
Salminah from South Africa
Couple
High Floor Deluxe Double Room
Stayed 2 nights in March 2015

Perfect”

Friendly staff, Clean Rooms and Affordable

It was a perfect stay. My partner and I really had a wonderful time. next time we visit Durban again, we will definitely stay at The Royal Hotel again.

Reviewed March 26, 2015
8.0
Excellent
Edward from Australia
Business traveler
High Floor Deluxe Double Room
Stayed 5 nights in June 2011

Good location and comfortable hotel”

location, size of rooms, helpful staff

while the royal hotel is a little less glamorous than it swebsite suggests, it is a comfortable and quiet place to stay in durban. rooms are large with wifi access; there is a coffee shop, gym and pool area. the hotel is located opposite teh city square and close to banks. the staff were very friendly and helpful.

Reviewed June 24, 2011
9.0
Exceptional
Gregory from South Africa
Business traveler
High Floor Deluxe Double Room
Stayed 1 night in September 2012

A Durban Icon”

Location

A Durban landmark. Although it has an air of faded glory about it, the hotel retains is charm and beauty. My room was comfortably furnished and had a magnificent view of the yacht harbour. there was nothing to fault about my stay.

Reviewed September 06, 2012
9.0
Exceptional
Doug from South Africa
Business traveler
High Floor Deluxe Double Room
Stayed 1 night in February 2014

Why service trumps location - everytime”

Friendly and attentive staff, spaciousness and style, easy access to City and beaches

All of the staff I dealt with at The Royal really went out of their way to be friendly and efficient. The previous week I had checked in at another hotel on the beachfront: their sea views and a great breakfast could not compensate for poor service and unfriendliness. The Royal by comparison is a very comfortable and welcoming space that is ideal for the business traveler but not too stuffy for families either. The rooms have lovely harbour views and the City centre area is well lit and much quieter than you would expect at night.

Reviewed February 25, 2014
9.6
Exceptional
mpilo from South Africa
Business traveler
Deluxe Double or Twin Room
Stayed 2 nights in September 2019

The hotel has improved a lot.”

The hotel has jerked up their wifi offering, as well the hotel has improved all in the front desk with Front desk staff like Eric, and others. The check in process is very quick and hassle free. The tidiness of the rooms and common areas is still the best. This hotel is now becoming the Royal Hotel of yester years. Well Done!!!

Reviewed September 28, 2019
9.2
Exceptional
Thandile from South Africa
Family with young children
Deluxe Double or Twin Room
Stayed 2 nights in July 2019

Best affordable Hotel in the City Center”

Whenever I visit Durban I always prefere Toyal Hotel they best breakfast ever!

Reviewed October 15, 2019
8.0
Excellent
Mama from South Africa
Couple
High Floor Deluxe Double Room
Stayed 3 nights in April 2017

Very good”

Royal Hotel is a beautiful hotel, with all their intent and purposes to get the hotel to its famous previous status, they still need to take care of minor things, for example the first room I was allocated one face basin was not working and one had the water release jammed and were stuck and not able to release dirty water our room was not cleaned and the responsible cleaner we was very nasty I was allocated another room ( not a Deluxe room) which is what I paid for, and I could not use the bath tub as it had not water stopper also no fridge. All in all managing and reception staff was very good including coffee shop staff beside those little inconveniences , I will still use Royal Hotel and maybe get a better room next time

Reviewed May 02, 2017
8.3
Excellent
Nishal from South Africa
Couple
High Floor Deluxe Double Room
Stayed 1 night in December 2013

Fantastic”

luxury, friendly staff, awesome breakfast

it was Awesome, i enjoyed the roof top swimming pool which has excellent views of Durban harbour & the City. friendly staff with all smiles.

Reviewed December 18, 2013
9.2
Exceptional
Christopher from South Africa
Solo traveler
High Floor Deluxe Double Room
Stayed 1 night in June 2019

Royal hotel it's royal really, excellent. ”

Reception staff is so friendly and warm, ready to assist. I only experienced unpalatable welcome by the security personal at the boom gate for car parking. These guys were not friendly even not willing to assist me, I had to go back to the receptionist to assist as it was my first time to be a guest at Royal hotel.

Reviewed June 03, 2019
8.4
Excellent
John from South Africa
Solo traveler
High Floor Deluxe Double Room
Stayed 4 nights in June 2019

A grand old dame”

It is common cause that The Royal is the best place to stay for the Comrades up run. You walk from the lobby into your starting pens. The Royal has a long a glorious past. Though this beginning to show. Some of the facilities are not quite at the level one would expect. The plumbing system struggled to provide hot water to a full house. Some of the staff were obviously new and were easily flustered by a full house. The catering is limited by modern hotel standards, but the food was of high standard. The bar is a glorious place for a drink, but the beer selection was once again a little limited with nothing on draft. However for its faults, the staff were generally outstanding and I could be more effusive in my praise for them. A very good stay at a very fair rate.

Reviewed June 12, 2019
8.7
Excellent
Aqeelah from South Africa
Business traveler
High Floor Deluxe Double Room
Stayed 5 nights in May 2014

Central, quality with friendly service”

Central and Clean, good service and food. exceptionally friendly staff

From the time I checked in to my departure I received excellent services. I needed a chaperone and I was provided with one friendly staff member. I enjoyed a good breakfast served by helpful hospitality staff. I had a very happy peaceful stay at the Royal Hotel (*_*)Cfg

Reviewed May 14, 2014
6.3
Good
Dyah from Indonesia
Business traveler
High Floor Deluxe Double Room
Stayed 6 nights in December 2013

it is an old hotel and located in the city center ”

large room, clean, nice staff

The hotel is located in the center of Durban city, just across the City Hall and near the sea/beach, the view from my room is marvelous. But the hotel is an old one,the elevator creates a funny sound, but the room is okay and clean and the staff is quite friendly..eventhough the breakfast is not much variation.

Reviewed December 24, 2013
10.0
Exceptional
Avril from South Africa
Family with teens
High Floor Deluxe Double Room
Stayed 2 nights in January 2018

Best hotel in the best location and value for money. ”

The buffet and your staff very attentive and friendly. The lift is clean and also in very good working condition. Well done to one of your staff member caught him cleaning and let it smells in a refreshing oudor. The bedding is so clean,who don't need a good bed with fresh clean linen after a long travel. Well done to all staff and keep up the good work. I mean isn't Royal afterall.

Reviewed January 06, 2018
7.7
Very good
June from South Africa
Couple
High Floor Deluxe Double Room
Stayed 1 night in May 2015

A gracious old lady from a bygone era”

Our waiter in the breakfast room, Patrick. What an absolute gem. The bed was very comfortable. The view from our room.

There was only 1 staff member on duty when we checked in, resulting in quite a wait. However, when we checked out the service was very much better with your check out lady being very on the ball and helpful. The duty manager was also wonderful. I can't speak highly enough of Patrick, our waiter in the breakfast room. What a gentleman and asset he is to the Royal Hotel. Our room 1935 had no safe. My daughter's room 1938 had no hair dryer and my friend's room 1936 or 1937 only had one bath towel. Sad that the surrounding area has deteriorated so badly. Mind you, the view of the harbour is still spectacular.

Reviewed May 26, 2015
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