Very good 7.9
Based on 12345 reviews

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Very good

based on 12345 reviews
  • Cleanliness 8.4
  • Facilities 7.8
  • Location 7.6
  • Room comfort and quality 8.3
  • Service 8.1
  • Value for money 8.0
  • Food and dining 6.9
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Edward from South Africa
Solo travelers
Superior Twin
Stayed 3 nights in December 2013
Staying at the Royal was a pleasant experience.
The room size, shuttle service to the ferry and the facilities
We were on a non-smoking floor, but it was clear that on the second day someone was smoking as the whole floor stank. Room service should have reported this to the front desk and they should have removed (and fined!) the offender and put him on another floor. The wi-fi service was at least free but extremely poor. At times you couldn't even access it because there were 'too many users'. We would have complained if we'd paid for it.
Reviewed January 01, 2014

SIEW from Malaysia
Families with older children
Superior Twin
Stayed 1 night in September 2013
Luxury Hotel
Comfortable room, provide free shuttle service, park nearby
Comfortable room with big bathroom, provide free shuttle service from ferry terminal to hotel. But room service a bit slow, delay the check in time.
Reviewed December 31, 2013

Nick from Hong Kong
Families with young children
Stayed 1 night in March 2013
many places that we can go out
clean, nice staff, nice driver
good for us, near shopping place, the staff are nice and polite
Reviewed December 31, 2013

Sim from Malaysia
Stayed 2 nights in December 2013
great hotel with comfortable bed and good location
comfortable bed, good location and free wifi
It is located at a convenient location which the Ruins of St. Paul's is just within walking distance. Free wifi is available in room. The large and comfortable bed had given me sweet dreams every night after going here and there the whole day. The room looks beautiful and grand. From hotel to macau international airport was just taken us 15 minutes.
Reviewed December 31, 2013

Thomas from Austria
Solo travelers
Stayed 2 nights in December 2013
Nice, but remote
good service, clean, quiet
nice hotel and friendly effective staff, but a little bit remote. And as it is Macao: hotel casino is below standard.
Reviewed December 30, 2013

Swee from Malaysia
Superior Twin
Stayed 2 nights in March 2013
Clean and Comfortable Room
Excellent Staff, Pleasant and Comfortable. Felt really welcome the moment we entered the hotel. Room was lovely and staff were always smiling and ever friendly.
Reviewed December 30, 2013

Lim from Malaysia
Superior Twin
Stayed 2 nights in September 2013
Clean, Comfort, Cozy, Value of Money
Spacious and clean room, comfort, Value of money
Excellent hotel located just outside of the busy street of Macau but not too far away. Room was clean, comfort, cozy. Wifi was excellent and staffs are friendly. Shuttle bus is provided but not frequent. Initially booked for superior twin but was given king size room which was a plus point for us. relatively cheaper than other hotel in Macau! Value of money and will definitely stay back when our next visit
Reviewed December 29, 2013

Sara from Hong Kong
Families with young children
Superior Twin
Stayed 1 night in December 2013
Very convenience,
Location, Aigner brand for shower gel and shampoo, with casino.
The location is good, convenience for going to central, with restaurant close-by. But, the bed is not big enough.
Reviewed December 27, 2013

Joseph from Philippines
Deluxe Twin
Stayed 1 night in December 2013
Easy, Relax, Good for Couples only
Nothing special and not so centrally located. Hard to get taxi
Not so impressive in term room, location and public transport. Casino is small. A little congested in the check in and check out due to tour group
Reviewed December 27, 2013

suat from Malaysia
Families with older children
Superior Twin
Stayed 2 nights in November 2013
Value for money
Clean, cheap, good location
Good. Centrally located, accommodating staff, easy transportation, clean room, smoke free areas. Don't stay at level 3 - noisy as next to swimming pool. Good room service. Just located across the park. Walking distance to city center and bus stop just across the road. Value for money, can't complain for what I was paying for. For those who love poker machines, they also have a small Casino just within the hotel
Reviewed December 25, 2013


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