Recent customer comments

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Very good



based on 380 reviews
  • Cleanliness 8.9
  • Facilities 8.7
  • Location 6.8
  • Room comfort and quality 8.4
  • Service 8.5
  • Value for money 8.3
  • Food and dining 7.2
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Derek from United States
Solo travelers
Deluxe Room
Stayed 1 night in February 2016
Great hotel
Near the airport, hot bath, modern
Had a great stay here
Reviewed February 19, 2016

Shoji from Japan
Families with young children
Deluxe Room
Stayed 1 night in April 2015
good hotel facilitates
hotel has chiled bed and other goods for children.but not convenient for stay long time.
Reviewed February 03, 2016

hjh from Brunei Darussalam
Couples
Deluxe Room
Stayed 1 night in January 2016
good hotel
free shuttle to the airport, clean room and hotel and helpful staffs
we stayed here on our last night in Shanghai since its very close to the airport and provides free shuttle hotel-airport transfer. don't mind staying here again
Reviewed January 18, 2016

Louis-Martin from United States
Business travelers
Deluxe Room
Stayed 2 nights in September 2015
Better than expected.
Cool rooms. Short distance from Pudong. Clean.
Had a nice stay. The rooms are way better than the entrance. Though the hotel is in a poor, dirty neighbourhood, it is actually clean, well maintained. I had a nice stay there and will stay again next time I'll be in Shanghai.
Reviewed October 13, 2015

Roger from United Kingdom
Couples
Deluxe Room
Stayed 1 night in October 2015
Won't be staying again
Situated in a very unimpressive area, the hotel is imo never 5*.. Very dated, chandeliers are v dirty, room basic, towels reeked of smoke and NO creamer for coffee/tea, and if you want any, or milk you have to pay for it…! We will def not stay there again
Reviewed October 11, 2015

Roger from United States
Solo travelers
Deluxe Room
Stayed 1 night in October 2015
Good experience
Very clean, good service, comfortable bed
Reviewed October 07, 2015

Daniel from United States
Business travelers
Executive Double Room
Stayed 1 night in September 2015
Royal International Hotel
Staff Performance/Value for Money/Rooms
The hotel staff was very supportive and the value for the money is exceptional
Reviewed October 03, 2015

Lu from Canada
Couples
Deluxe Room
Stayed 2 nights in September 2015
Worst service ever
It was terrible. Staff was rude and unprofessional. They said there's shuttle service but it's untrue. They never provided it even when we asked. Foreign currency atm machine also doesn't work and the hotel is in the middle of nowhere which is inconvenient. So if you have no rmb, you are out of luck for a while. Nearest subway station is 30 mins away so good luck getting around. No restaurants nearby as well.
Reviewed September 24, 2015

Daniel from United States
Business travelers
Deluxe Room
Stayed 1 night in July 2015
Good Hotel
Friendly staff that spoke English, great accommodations, and service
The staff at the hotel was exceptional and friendly. They spoke English and made me feel at home during my business trip in the area. The food selection and quality can be improved, but acceptable for a quick meal. Overall, a good value for the money spent and very friendly atmosphere.
Reviewed August 26, 2015

Farid from United States
Business travelers
Deluxe Room
Stayed 1 night in June 2015
Near the airport
Near the airport
OK for overnight stay only
Reviewed August 07, 2015


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