18 Dec 2018
Tuesday
19 Dec 2018
Wednesday
2 adults
1 room
10.0
Exceptional"This is a great 5 star hotel, in the perfect location."
Mary
|
April 3, 2018
See map
Exceptional
Location
9.0
Removed from saved list
What guests are saying:
Good locatio, new renocated room but still renovating. A bit noisy.
This is a great 5 star hotel, in the perfect location. The staff were so nice. It was my birthday they all went out of their way to ensure it was a fabulous day. Thanks to them all. We will definitely stay again.
staff were great. wifi excellent too. thai food in hotel is super delicious
Lancaster Team missing Nothing from time you book with them till you leave the hotel. I have been around the world Never seen this tip of class services like the one in this hotel
Good
Very nice hotel with large beautifully designed rooms. The bathroom is very nice with heated floor, very nice for cold days. Room service food was excellent.
All assosiates at front desk and lobby very friendly and helpful
Overal a very plesant experience.
Hotel is right by Lancaster Gate tube attain and opposite Hyde Park. The hotel is undergoing renovation work but it was surprisingly quiet. We had a refurbished room, which was excellent. The shower was superb. Only stayed one night but was pleased with our choice.
Hotel staffs are friendly and helpful, in room dining foods and restaurants in the hotel serve delicious foods and good value for money, especially the award winning Nipa Thai restaurant.
Royal Lancaster London
- Inside city center
-
What's nearby?
From 774 reviewsSee what guests said
8.4
/
10
Excellent service
8.7
Recommended by 96% of guests
| Value for money | 7.9 |
| Location rating | 9.0 |
| Nearest airport | London City Airport (LCY) |
| Distance to airport | 15.8 km |
30 meters to public transportation
Located in heart of London
Currency exchange
Free Wi-Fi in all rooms!
Select your room
8.0
Very good
Room comfort & quality
6 travelers are looking at this property right nowBook now before it's too late!
See photos and details
Executive Double Room
...
- Room size: 31 m²/334 ft²
- City view
- 1 king bed
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Suite
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- Room size: 47 m²/506 ft²
- City view
- 1 king bed
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Deluxe Double Room
...
- Room size: 20 m²/215 ft²
- City view
- 1 king bed
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Deluxe Twin Room
...
- Room size: 20 m²/215 ft²
- City view
- 2 single beds
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Park Suite
...
- Room size: 55 m²/592 ft²
- Park view
- 1 king bed
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Classic Twin Room
...
- Room size: 20 m²/215 ft²
- Non-smoking
- 2 single beds
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Executive Twin Room
...
- Room size: 31 m²/334 ft²
- City view
- 2 single beds
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Classic Double Room
...
- Room size: 20 m²/215 ft²
- Non-smoking
- 1 king bed
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Deluxe Triple Room
...
- Room size: 26 m²/280 ft²
- Non-smoking
- 1 king bed and 1 sofa bed
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Superior Deluxe Double Room
...
- Room size: 24.5 m²/264 ft²
- City view
- 1 king bed
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Have a question for Royal Lancaster London?
What people love about the property
- 8.4Excellent
"Very good hotel , all staff care and have good service."
Wisarut
|
May 2, 2017
- 8.4Excellent
"Overall Very Good ."
MAK
|
December 2, 2016
- 9.0Excellent
"Convenient place, clean room, nice food."
RUI
|
January 4, 2016
Compare to other recommended properties
Best value!  Royal Lancaster London |  |  |  | |
| Guest rating | Excellent 774 reviews 8.4 Location 9.0 | Excellent 182 reviews 8.2 Location 9.5 | Excellent 500 reviews 8.4 Location 9.1 | Very good 1664 reviews 7.9 Location 8.8 |
| Neighborhood | Hyde Park | Marylebone | The City | Hyde Park |
| Breakfast | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
10.0
Exceptional"It really is a great way to unwind!"
Darren
|
March 12, 2018
An overview
Located on Lancaster Terrace, guests staying at the Royal Lancaster London are only 20 minutes from London’s Heathrow Airport. With Hyde Park sitting directly to the south, the hotel features one of the best views in London. While Marble Arch and the plethora of Oxford Street shops are within walking distance, the hotel offers a car rental service for guests to visit nearby sites such as Harrods, Knightbridge, and Hyde Park. Ideal for business travelers, the city’s financial district is 15 minutes direct by London Underground. On-site restaurants, including Nipa and Island, serve fine international cuisine throughout the day while the lounge bar specializes in mixed drinks and beverages. With a convenient location close to famous local attractions, the Royal Lancaster London is perfect for all travelers.
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Nearest essentials
Airports
London City Airport (LCY)
15.8 km
55 minutes
London Heathrow Airport (LHR)
19.7 km
41 minutes
Public transportation
Lancaster Gate Tube Station
30 m
1 minute
Paddington Railway Station
510 m
8 minutes
Hospital or clinic
The Wellington Hospital
2.2 km
12 minutes
Shopping
Harrods
1.6 km
Convenience store
Sainsbury's Local
410 m
6 minutes
Cash withdrawal
ATM
30 m
1 minute
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby
British cuisine
Rose Garden Restaurant
10 m British, European, Gluten Free
Island Grill & Bar
40 m British, European, Gluten Free
Bathurst Deli
110 m British, Cafe, Delicatessen
American cuisine
Oliver's
420 m American, British, Steakhouse
ArtCafe
820 m American, Cafe
The Lockhart London
1.1 km American
European cuisine
Angelus
110 m European, French
Ef's
280 m European
Stuzzico
720 m European, Italian
What they offer
10.0
Exceptional"Service is first class and location is great!"
Voon L.
|
November 5, 2017
Popular facilities
- Fitness center
- Restaurants
Languages spoken
- English
- Greek
- Portuguese
- Arabic
- Hungarian
- Romanian
- Catalan
- Italian
- Spanish
- Dutch
- Japanese
- Thai
- French
- Lithuanian
- German
- Polish
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Things to do, ways to relax
- Fitness center
- Spa
Dining, drinking, and snacking
- Bar
- Restaurants
- Room service [24-hour]
Services and conveniences
- Concierge
- Dry cleaning
- Luggage storage
- Currency exchange
- Gift/souvenir shop
- Safety deposit boxes
- Daily housekeeping
- Laundry service
- Smoking area
For the kids
- Babysitting service
- Family room
- Kids club
Access
- Check-in/out [express]
- Front desk [24-hour]
- Elevator
- Pets allowed
Getting around
- Airport transfer
- Car park [on-site]
- Valet parking
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What's nearby
Most popular landmarks
- Buckingham Palace - 2.65 km
- St. James's Park - 3.06 km
- British Museum - 3.5 km
- Westminster Abbey - 3.63 km
- Houses of Parliament - 3.74 km
- Big Ben - 3.77 km
- Camden Market - 3.9 km
- London Eye - 4.01 km
- Tower of London - 6.91 km
- Tower Bridge - 6.99 km
Closest landmarks
- Peter Pan Statue - 390 m
- Art Work Space - 460 m
- Paddington Station - 490 m
- Bayswater - 570 m
- The Pet Cemetery of Hyde Park - 610 m
- Rolling Bridge - 700 m
- Hyde Park - 710 m
- Serpentine Gallery - 770 m
- Paddington Waterside - 810 m
- Diana Princess of Wales Memorial Fountain - 840 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies
Children and extra beds
Minimum age of guests is: 0 year(s).
| Guest's age | Extra bed |
|---|---|
Children 0-2 year(s) | Stay for free if using existing bedding. Extra beds may be requested directly from the property; additional charges may apply |
Guests 3 years and older are considered as adults | Extra beds may be requested directly from the property; additional charges may apply |
Others
- When booking for 10 or more rooms, different policies and additional supplements may apply.
- Continental breakfast costs GBP 19.50 per person per day.
- English breakfast costs GBP 25.50 per person per day.
- When booking more than 5 rooms, different policies and additional supplements may apply.
Extra beds are dependent on the room you choose. Please ask the property for more details.
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Some helpful facts
Check-in/Check-out
Check-in from: 02:00 PM
Check-out until: 12:00 PM
Getting around
Travel time to airport (minutes): 45
The property
Non-smoking rooms/floors: Yes
Number of bars/lounges
: 2
Number of floors: 18
Number of restaurants: 2
Number of rooms : 411
Room voltage: 220
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Real reviews from real guests
Agoda Reviews (774)Booking.com Reviews (989)
8.4
/
10
Excellent
Provided by verified guests of 
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All guests (774)
All room types
Showing 607 verified guest comments
12345
9.2
Exceptional
EMMA from Philippines
Solo traveler
Deluxe Double Room
Stayed 2 nights in September 2018
Exceptional”
Great location and friendly staff. ..only complaint: Breakfast area under staffed and poor service for A La Carte customers.
Reviewed December 03, 2018
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8.8
Excellent
EMMA from Philippines
Couple
Classic Double Room
Stayed 4 nights in November 2018
Excellent”
Great location, very friendly staff... only complaint is that Breakfast area under staffed and poor service for A La Carte customers.
Reviewed December 03, 2018
Did you find this review helpful?|
8.8
Excellent
PAPON from Thailand
Couple
Executive Double Room
Stayed 4 nights in October 2018
Luxury brand new hotel with clean room and good service”
We booked hotel for our honeymoon and they prepare complimentary Stawberry coated chocolate for us, it’s delicious. The room is very clean and the view is superb. Location is very convenience, just 2 mins walk to lancaster station . Staff is very polite. Service is very good and fast.
We haven’t try food so can’t recommend on that.
Price is a little bit expensive but compare with everything. It’s a good value of money. Only one bad thing is that they don’t have swimming pool. But they do have gym. We’ve got another chocolate souvenior when we checked-out as well. Overall we are impressed.
Reviewed October 14, 2018
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8.4
Excellent
Ai from Singapore
Couple
Deluxe Double Room
Stayed 5 nights in April 2018
Hotel with good location”
Excellent location next to the Lancaster Gate station. Hotel has a good Thai restaurant. Easy access to Chinese restaurants just one station away at Queensway.. My only complain is the lack of toothbrush and toothpaste which is not provided by the hotel in the daily amenities!
Reviewed May 02, 2018
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10.0
Exceptional
Mary from United Kingdom
Couple
Deluxe Double Room
Stayed 2 nights in March 2018
Fantastic Hotel”
This is a great 5 star hotel, in the perfect location. The staff were so nice. It was my birthday they all went out of their way to ensure it was a fabulous day. Thanks to them all. We will definitely stay again.
Reviewed April 03, 2018
Did you find this review helpful?|
10.0
Exceptional
Gaisbauer from Germany
Solo traveler
Classic Twin Room
Stayed 3 nights in March 2018
Exceptional”
Very nice hotel with large beautifully designed rooms. The bathroom is very nice with heated floor, very nice for cold days. Room service food was excellent.
All assosiates at front desk and lobby very friendly and helpful
Overal a very plesant experience.
Reviewed March 27, 2018
Did you find this review helpful?|
10.0
Exceptional
Darren from Singapore
Family with teens
Classic Twin Room
Stayed 3 nights in December 2017
Fantastic Experience ”
Hotel is close to the Tube and food is available within walking distance. From the moment you step into the hotel lobby, exquisite luxury can be felt. With carpeted floors, plush beds and pillows and automated window blinds, one really can't ask for more. It really is a great way to unwind!
Reviewed March 12, 2018
Did you find this review helpful?|
10.0
Exceptional
Ahmad from Malaysia
Couple
Deluxe Double Room
Stayed 4 nights in December 2017
My london nest.”
Im in love with this hotel when i first stayed here. Super great location, near to Paddington and Bayswater and its facing The Kesington Garden & Hyde Park. The room is exactly like the picture and its just 2 mins away from Lancaster Gate station. Will definitely stay here, My nest whenever im in London!
Reviewed December 28, 2017
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8.4
Excellent
YOUSEF
Couple
Superior Deluxe Double Room
Stayed 4 nights in September 2018
Never book through Agoda!”
The hotel is nice, but the room description in Agoda was incorrect, in addition, when I tried to contact Agoda about this issue, there customer service never answered my calls and I had to accept the room offered by the hotel.
Never Book Through Agoda!
Reviewed September 09, 2018
1 traveler found this review helpful. Did you?|
8.4
Excellent
william from United States
Couple
Classic Double Room
Stayed 1 night in August 2018
Beautiful new hotel, staff still needs to work out the kinks”
I wouldn’t recommend staying at this hotel to a friend or acquaintance RIGHT NOW, but maybe later in the future. Our suite was beautiful, the location was perfect, the food was wonderful, and the staff was friendly. However, it was clear that this property was recently opened and that the staff were all new. I was told there was a car park, but when I arrived it was still under construction. At check in the concierge told me they did currency exchange, but the night manager said the opposite. I figured a hotel like this would have someone at the front desk 24/7, but my calls went unanswered at night.
I’m sure management will iron out these issues and get the hotel operating smoothly going forward. I’d consider giving it a try once more the next time I’m in London!
Reviewed August 23, 2018
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9.2
Exceptional
Andy from Taiwan
Solo traveler
Classic Double Room
Stayed 2 nights in October 2018
nice stay! Good staff! Very convenient!”
Nice historical hotel with elegance and professional staffs ~!
Reviewed October 16, 2018
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9.6
Exceptional
Van from Vietnam
Couple
Classic Double Room
Stayed 4 nights in October 2018
Great location and quiet”
Right next to Lancaster station so that very convenience to travel anywhere. Pretty good hotel
Reviewed October 02, 2018
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10.0
Exceptional
Ana from Macau
Solo traveler
Classic Double Room
Stayed 1 night in September 2018
A wonderful Hotel”
A wonderful hotel in a fantastic city. Everything related to the hotel was with high standards of quality.
I will definitely return to this hotel. The executive rooms are a must!!!
Reviewed October 01, 2018
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9.6
Exceptional
SITI from Malaysia
Family with teens
Studio Corner Double
Stayed 5 nights in November 2017
Exceptional”
Lancaster Gate station on Central Line is directly behind the hotel (literally 1 min walk) so that's convenient. However, there isn't much of "night life" compared to the adjacent Bayswater/Queensway neighbourhood so it's a bit quiet.
The newly-renovated rooms are so pleasant and modern I love it. Staff were greatly attentive and helpful. Got late check out at only 10 pounds per hour so that was so great since my flight was at night.
Overall a pleasant stay. Would definitely stay again if I can.
Reviewed November 21, 2017
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10.0
Exceptional
Yit from Malaysia
Business traveler
Studio Suite
Stayed 5 nights in November 2017
Beautiful view of London”
I would highly recommend this property to friends and family travelling. For the room we booked, we had an awesome view of London. Service is first class and location is great! If I travel back to London, I am definately going to book this property again.
Reviewed November 05, 2017
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9.6
Exceptional
MIU from Hong Kong
Couple
Executive Double Room
Stayed 2 nights in September 2017
Very pleasant stay, will come again”
The rate is high but worth to stay because your next door is Hyde Park and Landcester Gate station (Central line is so convenience). Can't beat the hospitality, all are cheerful staffs.. I feel like I'm staying in a resort hotel. I tried the champagne afternoon tea, the best I've ever had.
Reviewed September 24, 2017
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8.4
Excellent
Alexander from United Kingdom
Couple
Stayed 1 night in December 2016
Good value up market hotel”
We stayed here for the quality, the price and the location and we were not disappointed. Not easy to find in a car on Google Maps, because of roadworks. We were hosting ageing parents and the staff were very accommodating.
Reviewed June 13, 2017
Did you find this review helpful?|
8.0
Excellent
Shashank from Singapore
Solo traveler
Stayed 3 nights in December 2016
Rickety old, super location and staff”
Location and pricing can't be better. For London, rooms are decent size. Bathroom accessories etc are excellent. Staff is incredibly helpful and professional. Some things like elevators, taps in rooms, etc are quite old.
Reviewed December 15, 2016
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9.6
Exceptional
Firdaus from Indonesia
Family with young children
Stayed 1 night in October 2016
Nice Hotel ”
We love this hotel, they have nice staff, full of smile, and we just got lucky from them. They upgraded our room become suite room. :) The facility & complementary in that room is very good. I'm absolutely recommended to this hotel and will come back to this hotel someday.. :)
Reviewed December 06, 2016
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8.4
Excellent
Nga from Hong Kong
Couple
Stayed 4 nights in October 2016
Location is good”
Though around 6-10 mins walk from Paddington station, it's very close to Hyde Park and also Lancaster Gate tube station. Good for those who want to use Central Line and planning to visit Hyde Park. The room is clean and size is ok. Staff are quite helpful and willing to call for train hotline for me (since I requested a railcard to be mailed to the hotel). Except there is renovation going on and it's a little noisy during daytime, it's a good hotel and I will recommend it to my friend who want to stay near Paddington train station,
Reviewed November 07, 2016
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12345
Check in. Step out.
Experiences on Agoda. Because your room is just the beginning.
- Exceptional location
- Buckingham Palace
- Lancaster Gate Tube Station is within 0.03 km