8.8
Excellent
/10
(2,449 reviews)See what guests said
Housekeeping31
View18
Breakfast9
See map
9.0

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Parking
Available
Popular landmarks
Natural History Museum 1.72 km
V&A - Victoria and Albert Museum 1.75 km
Madame Tussauds London 1.87 km
Buckingham Palace 2.64 km
National Gallery 3.32 km
The British Museum 3.48 km
Big Ben 3.77 km
London Eye 4.02 km
Tower of London 6.93 km
Tower Bridge 7 km
Nearby landmarks
Lancaster Gate Tube Station 30 m
Swan 90 m
Italian Gardens 160 m
Peter Pan Statue 390 m
Norfolk Square Gardens 450 m
Art Work Space 460 m
Paddington Railway Station 510 m
Alexander Fleming Laboratory Museum 610 m
Kensington Gardens 620 m
Rolling Bridge 700 m
Royal Lancaster London

"I have to say, it was one of my best hotel experiences in London."

Jiri - October 9, 2019

Classic Double Room - Bedroom Royal Lancaster London
Lobby Royal Lancaster London
Lobby Royal Lancaster London
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Free Wi-Fi

Royal Lancaster London

Lancaster Terrace, Hyde Park, London, United Kingdom, W2 2TY - See map
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Daily disinfection in common areas
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
What guests are saying:Read all 2,449 reviews
Exceptional reputation
Recommended by 95% of guests
Fantastic breakfast
93% positive mentions
Excellent cleanliness
8.8 rating for cleanliness
Excellent service
8.7 rating for service

Good location, close to paddington station, hyde park, there's a tube station right underneath the hotel.

Shirley | December 25, 2019

Hotel is in a great location, I booked the original night and it was a reasonable price .

Laurie | December 18, 2019

The hotel is very nice , the staff is very friendly specially Fayza she is very helpful

Mohd | June 27, 2019

Well maintained hotel, clean and at a good location near Lancaster Gate Tube.

Syed | April 15, 2019

I was shocked by the spacious room and beautiful view from the 15th floor.

Jiri | October 9, 2019

Early checkin, well quipped gym, very helpful and welcoming staff.

Jiri | October 9, 2019

  • 30 meters to public transportation

  • Located in heart of London

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Air conditioning

Your dates are popular among travelersUsers are booking a place in London every 9 minutes on Agoda.com
Value for money8.0
Location rating9.0
Nearest airportLondon City Airport (LCY)
Distance to airport15.6 km

Rooms available at Royal Lancaster London

8.0
Very good
Room comfort & quality
Executive Twin Room
Executive Twin Room
...
  • Room size: 31 m²/334 ft²
  • City view
  • 2 single beds
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Studio Suite
Studio Suite
...
  • Room size: 41 m²/441 ft²
  • Park view
  • 1 king bed
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Executive Double Room
Executive Double Room
...
  • Room size: 31 m²/334 ft²
  • City view
  • 1 king bed
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Superior Deluxe Double Room
Superior Deluxe Double Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed
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Park Suite
Park Suite
...
  • Room size: 55 m²/592 ft²
  • Park view
  • 1 king bed
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Studio Corner Double
Studio Corner Double
...
  • Room size: 41 m²/441 ft²
  • Non-smoking
  • 1 king bed and 1 sofa bed
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Suite
Suite
...
  • Room size: 47 m²/506 ft²
  • City view
  • 1 king bed
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Deluxe Double Room
Deluxe Double Room
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 king bed
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Deluxe Twin Room
Deluxe Twin Room
...
  • Room size: 20 m²/215 ft²
  • City view
  • 2 single beds
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Spiers Suite
Spiers Suite
...
  • Room size: 47 m²/506 ft²
  • Shower and bathtub
  • 1 king bed
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Frequently asked questions

What time is check-in and check-out at Royal Lancaster London?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Royal Lancaster London?

For those who wish to drive their own cars, Royal Lancaster London has a car park available for guests.

What is the smoking policy at Royal Lancaster London?

Royal Lancaster London does permit smoking in some areas and is not 100% smoke-free.

See map
Explore the neighborhood

What people love about Royal Lancaster London

  • 10.0
    Exceptional
    Location

    "Very excellent option and great location"

    aisha

    |

    January 13, 2020

  • 10.0
    Exceptional
    Location

    "The location of the hotel is great."

    Manal

    |

    July 18, 2019

  • 8.8
    Excellent

    "I recommend everything was perfect"

    Wadha

    |

    January 26, 2020

Property ranking|Compared to 13,490 London properties
See all rankings
Service score
8.7/10
Review score - United States
8.8/10
Value for money score
8.0/10
Location score
9.0/10
Better than
99
%
of London properties
Better than
99
%
of London properties
Better than
98
%
of London properties
Better than
98
%
of London properties
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Overall rating:
8.8
Excellent
2,449 reviews
Cleanliness
8.8
Facilities
8.3
Location
9.0
Read all reviews >
What travelers say they love:
Family oriented hotel with great facilities
Mansour from United Arab Emirates
Family with young children
More about Royal Lancaster London

More about Royal Lancaster London

Located on Lancaster Terrace, guests staying at the Royal Lancaster London are only 20 minutes from London’s Heathrow Airport. With Hyde Park sitting directly to the south, the hotel features one of the best views in London. While Marble Arch and the plethora of Oxford Street shops are within walking distance, the hotel offers a car rental service for guests to visit nearby sites such as Harrods, Knightbridge, and Hyde Park. Ideal for business travelers, the city’s financial district is 15 minutes direct by London Underground. On-site restaurants, including Nipa and Island, serve fine international cuisine throughout the day while the lounge bar specializes in mixed drinks and beverages. With a convenient location close to famous local attractions, the Royal Lancaster London is perfect for all travelers.

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Most talked about facilities

Housekeeping
35 mentions
Breakfast
22 mentions
Internet
12 mentions
Food & Dining
10 mentions

What they offer

9.2
Exceptional
Staff 

"The staff was very nice and helpful."

Shirley

|

December 25, 2019

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Continental
Full English/Irish

Restaurants on site

Island Grill
Cuisine:European, Mediteranean, British
Menu:Buffet
Nipa Thai
Cuisine:Thai
Menu:Buffet

Nearby restaurants

British cuisine
British cuisine
Island Grill & Bar
40 m British, European, Gluten Free
Bathurst Deli
110 m British, Cafe, Delicatessen
Corus Hyde Park
120 m British
American cuisine
American cuisine
Oliver's
420 m American, British, Steakhouse
ArtCafe
820 m American, Cafe
The Lockhart London
1.1 km American
European cuisine
European cuisine
Angelus
110 m European, French
Ef's
280 m European
Stuzzico
720 m European, Italian

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Royal Lancaster London from real guests

Overall rating
8.8
Excellent
From 2449 reviews
9.1Cleanliness
9.1Location
9.0Service
Agoda Reviews (1008)Booking.com Reviews (1441)
Rating via Agoda8.5
/
10
Cleanliness8.8
Facilities8.3
Location9.0
Room comfort and quality8.0
Service8.7
Value for money8.0
High score for London
Rating
9+ Exceptional (226)
8-9 Excellent (169)
7-8 Very Good (176)
6-7 Good (65)
<6 Below Expectation (41)
Time of the year
Mar - May (206)
Jun - Aug (128)
Sep - Nov (153)
Dec - Feb (190)
Don't miss out!Users are booking a place in London every 9 minutes on Agoda.com
All guests (1008)
All room types
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Show reviews that mention 

Showing 677 verified guest comments
12345
9.0
Exceptional
Lorna from United Kingdom
Group
Stayed 2 nights in August 2008

Fab choice for London - overlooking Hyde Park”

Excellent location above a tube station and overlooking Hyde Park - the nearest gate for the park is right outside. Excellent breakfast and 2 very good in-house restaurants. Nicely decorated.
Just a little bit tired.

The Royal Lancaster is a great choice for sight-seeing. It is located on the northern edge of Hyde Park - which means you have this amazing open space in the heart of London just on the doorstep. The beautiful wildlife there includes hundreds of species of trees, lovely flower beds, squirrels everywhere that will eat out of your hand, dozens of kinds of water birds (including herons that will also eat out of your hand & cormorants - in London!) and other feathered friends. I can't recommend the park highly enough. The Serpentine (lake) is beautiful and there are 2 nice cafes overlooking it. There is a Lido for outdoor swimming. The hotel is (just about) walking distance to Mayfair and Knightsbridge. We often bought food from Harrod's food hall for lunch and ate it in the park. Our regular room was comfortably furnished but small; however, from our window we could overlook the park and Wembley stadium in the far distance. Breakfast very good and both restaurants fabulous. Staff very good. Recommended.

Reviewed August 22, 2008
9.3
Exceptional
Andre from United States
Solo traveler
Stayed 2 nights in September 2014

My first trip to London”

The staff was quite accommodating. The rooms were large and comfortable. The promixity to the Tube, Paddington Station and Hyde Park was excellent.

This hotel was selected based on comments made on the website along with service reviews. I arrived on Fri and spent 4 nights and then proceeded to go to Paris for 4 nights and came back again to the Lancaster for another 2 nights before leaving for home. I must say that this Hotel is worth going back again should i come to London again. I had a room on the 7th floor that was away from the Park view but it was definitely better being in Hyde Park itself. The staff was warm and accommodating. And i do like the room size here. Large enough to walk around in without tripping over your bags. And a spacious bathroom with good water pressure and hot water. You can get to Hyde Park which is literally just across the street and the Tube is just around the corner. Paddington Station is just a casual 5 min stroll to get to. There are many restaurants and pubs within a 5min walk.

Reviewed September 27, 2014
9.2
Exceptional
THANAWAT from Thailand
Family with teens
Classic Double Room
Stayed 3 nights in June 2019

Great hotel in a beautiful location ”

About a 20 min walk to MarbleArch. Hyde park is just a few steps away. Good, clean rooms with good linen. Bathroom was also very good. I just wish the was a bit larger as there was no space to leave luggage open. Will definitely consider the Royal Lancaster on my next visit to London.

Reviewed July 03, 2019
10.0
Exceptional
Astrid from United Kingdom
Family with teens
Classic Double Room
Stayed 1 night in June 2019

Modern, clean, friendly with a great location”

Two of us shared a simple double room which was a little small but very nice and very clean. The bed was big and comfortable. The climate control worked very well. Two windows ran almost the full width of the room giving a lovely view. These had separate day-time and night-time blinds for full privacy. The bathroom was lovely with a great shower. Fluffy white towels, bathrobes, slippers and The White Company bathing products were provided. The hairdryer worked very well (unusual for hotel hairdryers!). There were two room safes, one the usual horizontal style and one vertical. There was lots of storage space. We ordered room service which came quickly and was tasty. We didn’t have breakfast in the hotel so I can’t comment on that. The hotel is just around the corner from Lancaster Gate tube station - a couple of minutes walk - so very convenient. Hyde Park is opposite the tube station. The staff were very friendly. I would definitely stay again!

Reviewed June 04, 2019
10.0
Exceptional
Rubens from Brazil
Family with teens
Stayed 5 nights in December 2010

Fantastic location, across street from the Park”

Well kept
does not have free internet access

a lovely hotel across the street from hyde park, and a few meters from lancaster underground station – the best way to get around in london- also very convenient, a few blocks from paddington train station an excellent alternative to heathrow international airport. walk able distance from oxford street shopping area, and to shop at herald's, just cross the park - a very pleasant 30 minutes walk.

Reviewed January 11, 2011
9.6
Exceptional
Larraine from Malaysia
Couple
Classic Double Room
Stayed 4 nights in January 2018

My London Experience”

It’s a beautiful and mod hotel and centrally located. Loved the location.....so convenient.....tube station is so so close just around the bend.....easy to flag a cab.....Was just so lovely weather to take a half hour stroll to Marble Arch and that’s the north side of the famous Oxford Street, the shopping haven. Was thrilled to know that Chinese food is just a fifteen minute walk on Queensway and the famous duck rice in London, Four Seasons is also here. The green lung of London, Hyde Park is just across the street. Loved the Serpentine Art Gallery here. Was impressed that housekeeping is done twice a day hence the super duper clean, fresh and neat room........so much so I got them to only clean on alternate days. The one dissatisfaction I have is because the hotel is doing some refurbishment, drilling and knocking starts as early as 9am. And my room was practically next to the area they were drilling. The noise came from everywhere and it went on for 5 days out of ten I stayed.

Reviewed January 26, 2018
9.0
Exceptional
Michael from Sweden
Couple
Stayed 2 nights in June 2015

Perfect location and superb standard”

Location, standard and staff

We cannot but laud our stay at Lancaster! Smooth and friendly check in. The room was in excellent shape, clean and fitted with one of the best British beds we ever slept in! (Decades of experience!). We also appreciated the room being unusually silent for a big city. Location is perfect for anyone with set targets for their London stay, not least with underground two minutes away! We did not eat at the Lancaster, so we cannot judge breakfast or restaurants. But they looked tempting. Price tag slightly above our usual travel budget. But when/if currency exchange rate "stabilises" we consider Lancaster a serious option.

Reviewed July 02, 2015
10.0
Exceptional
Ahmad from Malaysia
Couple
Deluxe Double Room
Stayed 4 nights in December 2017

My london nest.”

Im in love with this hotel when i first stayed here. Super great location, near to Paddington and Bayswater and its facing The Kesington Garden & Hyde Park. The room is exactly like the picture and its just 2 mins away from Lancaster Gate station. Will definitely stay here, My nest whenever im in London!

Reviewed December 28, 2017
8.3
Excellent
Ellen from United States
Solo traveler
Stayed 1 night in July 2015

VIP Treatment!”

Reception staff members were exceptionally friendly and helpful, room had outlets for U.S., European, and U.K. power, and air conditioning was perfect.

I had a great stay there and would gladly stay there again. Exceptionally convenient to Metro. Very much enjoyed my walks in Hyde Park and Kensington Garden which are just across the street. Wish I had known about the Bel Canto restaurant before I ate elsewhere - would have loved having live opera arias during dinner! Also wish I had known to turn LEFT when I left the Lancaster Gate metro station. The entrance to the hotel is on the east side of the Terrace and there is no signage if you head to the right and end up on the west and north. However, the hotel is clearly marked on the London street map right outside the metro station (if you think to look at it!) and there is a sign on a fence if you are lucky enough to head to the east. Oh, and I also would advise checking prices with other taxis if you need to go from the hotel to Heathrow. I think I might have been overcharged for my taxi ride that was arranged by the bell man.

Reviewed August 05, 2015
9.3
Exceptional
Thomas from United Kingdom
Couple
Stayed 2 nights in April 2009

A very pleasant hotel”

Situation, convenience.

The hotel is well situated for the tube station at Lancaster Gate and the bus routes. It is about 5 mins from Paddington mainline station by taxi. I have no adverse criticism. The check in staff were efficient, polite and very helpful. Equally the doorman, porters and concierge. I did not try the Thai restaurant, but the Italian restaurant was excellent. Very well cooked, fresh and well presented food. The breakfast also was very good. However on both mornings although it was very busy, we were not kept waiting. The position is delightful with excellent views over Hyde Park. I would actively seek to stay here again.

Reviewed April 26, 2009
9.2
Exceptional
Theresa from Vietnam
Couple
Classic Double Room
Stayed 2 nights in November 2017

A good address to recommend for travelers to London. ”

Royal Lancaster London has the best linen for bedding. The bed is so comfortable that I almost overslept. Bathroom amenities are also good. Staff are helpful, especially concierge team. We will definitely go back there to stay if we visit London again.

Reviewed December 01, 2017
8.4
Excellent
cecilia from Singapore
Couple
Deluxe Double Room
Stayed 5 nights in July 2019

Awesome location, Newly renovated, classy and nice! ”

Love our stay here at The Royal lancaster. Location is amazing! 6 mins from Paddington Station, 2 mins from Lancaster Gate and directly opp the Hyde Park! We walked everywhere from here. Love the hotel! Breakfast spread is fabulous as well. Service is also top notch from door man to concierge to anyone we met! So glad we stayed here and will definitely stay again!

Reviewed July 14, 2019
9.0
Exceptional
karen from Canada
Couple
Stayed 1 night in May 2009

looking at hyde Park”

Location! Less than a 10 minute walk to Paddington station (Heathrow express as well as excellent local connections).
nothing noticable although we were only there one night.

Bayswater station is just as easy to walk to as Paddington. There is good choice of food nearby in both small stores and restaurants. And it is directly over the road from Hyde Park. We ended up double booked into this hotel and the staff sorted that very professionally without making us feel troublesome. The room was great - excellent views, it was huge for a London hotel, bed very comfortable, bathroom good although not as spacious as the room, there is plenty of closet and drawer space. we wished were staying longer. We would go back to this hotel

Reviewed June 20, 2009
8.4
Excellent
Nga from Hong Kong
Couple
Stayed 4 nights in October 2016

Location is good”

Though around 6-10 mins walk from Paddington station, it's very close to Hyde Park and also Lancaster Gate tube station. Good for those who want to use Central Line and planning to visit Hyde Park. The room is clean and size is ok. Staff are quite helpful and willing to call for train hotline for me (since I requested a railcard to be mailed to the hotel). Except there is renovation going on and it's a little noisy during daytime, it's a good hotel and I will recommend it to my friend who want to stay near Paddington train station,

Reviewed November 07, 2016
9.7
Exceptional
Richard from United Kingdom
Family with young children
Stayed 2 nights in July 2015

Short visit to London”

Location, excellent staff , cleanliness

A great base for a trip to the capital, right next to Lancaster gate tube and Hyde Park. Look for deals on price. Could not fault the Hotel, did not have meals as expensive but expected that.

Reviewed July 23, 2015
10.0
Exceptional
Christine from Philippines
Family with teens
Stayed 2 nights in December 2017

Exceptional”

The Royal Lancaster also has a great view of Central London. It has a very convenient location too. The bus stop and tube terminal were right beside the hotel. Staff was very friendly as well, they take care of all your bags for you.

Reviewed January 03, 2018
9.3
Exceptional
Boon from Malaysia
Solo traveler
Stayed 1 night in November 2015

Great Stay in Lancaster London Hotel”

Near to Kensington Garden, Tube station nearby and great service

Wonderful overnight stay in Lancaster London. The hotel is situated right above Lancaster Gate Tube station, making moving around London very easy. Just 5 minutes walk to Paddington Station as well making travael to Heathrow Airport easy. Just across the road is Kensington Garden. Great view

Reviewed November 26, 2015
9.6
Exceptional
Albert from Switzerland
Couple
Classic Double Room
Stayed 2 nights in January 2019

very good renovation in an old structure”

the upgrade of Royal Lancaster London over many years is very well done. Every detail in the newly renovated rooms is well thought through. Congrats and hoping to come back

Reviewed January 06, 2019
9.0
Exceptional
Nicola from United Kingdom
Couple
Stayed 2 nights in July 2013

nice staff & very accomodating. ”

comfortable beds, location and cleanliness

staff where very welcoming when we arrived. When we went to our room we discovered we had single beds rather than the requested double bed. We called the reception who where very friendly and moved us to a suite which was totally unexpected! Hotel was lovely and clean and great location. We where at london for a concert in Hyde park so it was perfect location too. would recommend it.

Reviewed July 23, 2013
8.4
Excellent
Anna from Israel
Couple
Stayed 5 nights in March 2016

Fantastic hotel !”

We have stayed at lancaster hotel for 5 nights and we had a blast !! The location is amaizing. There is a tube station right behind the hotel which made it easier to travel around. We've got the superior room with stunning view to the beautiful hyde park. The room is quite small but very cozy. The beds were fenomenal !in addition, there is a coffie tray with cookies and freash milk was deliverd to our room daily! The staff is nice and welconing and answer our !questions with great delight We defently recomend this hotel  

Reviewed March 28, 2016
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  • Exceptional location
  • Natural History Museum
  • Lancaster Gate Tube Station is within 0.03 km
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