Royal Lancaster London
Royal Lancaster London
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10.0
Exceptional

"This is a great 5 star hotel, in the perfect location."

Mary

|

April 3, 2018

Classic Double Room - Aerial view Royal Lancaster London
Classic Double Room - Aerial view
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Fitness center Royal Lancaster London
Fitness center
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Restaurant Royal Lancaster London
Restaurant
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Facilities Royal Lancaster London
Facilities
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See map Royal Lancaster London
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Exceptional
Location
9.0
See all 6 photos Royal Lancaster London
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What guests are saying:
Good locatio, new renocated room but still renovating. A bit noisy.
Cheng from Malaysia
Solo traveler
This is a great 5 star hotel, in the perfect location. The staff were so nice. It was my birthday they all went out of their way to ensure it was a fabulous day. Thanks to them all. We will definitely stay again.
Mary from United Kingdom
Couple
staff were great. wifi excellent too. thai food in hotel is super delicious
Mackay from Malaysia
Solo traveler
Lancaster Team missing Nothing from time you book with them till you leave the hotel. I have been around the world Never seen this tip of class services like the one in this hotel
AbdulRahman from Oman
Couple
Good
Wantana from Thailand
Business traveler
Very nice hotel with large beautifully designed rooms. The bathroom is very nice with heated floor, very nice for cold days. Room service food was excellent. All assosiates at front desk and lobby very friendly and helpful Overal a very plesant experience.
Gaisbauer from Germany
Solo traveler
Hotel is right by Lancaster Gate tube attain and opposite Hyde Park. The hotel is undergoing renovation work but it was surprisingly quiet. We had a refurbished room, which was excellent. The shower was superb. Only stayed one night but was pleased with our choice.
Malcolm
Couple
Hotel staffs are friendly and helpful, in room dining foods and restaurants in the hotel serve delicious foods and good value for money, especially the award winning Nipa Thai restaurant.
Herdy
Family with young children

Royal Lancaster London

Exceptional location
- Inside city center
- What's nearby?
Excellent
From 774 reviewsSee what guests said
8.4
/
10
Excellent service
8.7
Recommended by 96% of guests
Value for money7.9
Location rating9.0
Nearest airportLondon City Airport (LCY)
Distance to airport15.8 km
  • 30 meters to public transportation

  • Located in heart of London

  • Currency exchange

  • Free Wi-Fi in all rooms!

Select your room
8.0
Very good
Room comfort & quality
6 travelers are looking at this property right nowBook now before it's too late!
Executive Double Room
Executive Double Room
...
  • Room size: 31 m²/334 ft²
  • City view
  • 1 king bed
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Suite
Suite
...
  • Room size: 47 m²/506 ft²
  • City view
  • 1 king bed
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Deluxe Double Room
Deluxe Double Room
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 king bed
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Deluxe Twin Room
Deluxe Twin Room
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  • Room size: 20 m²/215 ft²
  • City view
  • 2 single beds
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Park Suite
Park Suite
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  • Room size: 55 m²/592 ft²
  • Park view
  • 1 king bed
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Classic Twin Room
Classic Twin Room
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 2 single beds
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Executive Twin Room
Executive Twin Room
...
  • Room size: 31 m²/334 ft²
  • City view
  • 2 single beds
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Classic Double Room
Classic Double Room
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 king bed
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Deluxe Triple Room
Deluxe Triple Room
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 1 king bed and 1 sofa bed
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Superior Deluxe Double Room
Superior Deluxe Double Room
...
  • Room size: 24.5 m²/264 ft²
  • City view
  • 1 king bed
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Have a question for Royal Lancaster London?

What people love about the property

  • 8.4
    Excellent

    "Very good hotel , all staff care and have good service."

    Wisarut

    |

    May 2, 2017

  • 8.4
    Excellent

    "Overall Very Good ."

    MAK

    |

    December 2, 2016

  • 9.0
    Excellent

    "Convenient place, clean room, nice food."

    RUI

    |

    January 4, 2016

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More about Royal Lancaster London

More about Royal Lancaster London

10.0
Exceptional

"It really is a great way to unwind!"

Darren

|

March 12, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

British cuisine
British cuisine
Rose Garden Restaurant
10 m British, European, Gluten Free
Island Grill & Bar
40 m British, European, Gluten Free
Bathurst Deli
110 m British, Cafe, Delicatessen
American cuisine
American cuisine
Oliver's
420 m American, British, Steakhouse
ArtCafe
820 m American, Cafe
The Lockhart London
1.1 km American
European cuisine
European cuisine
Angelus
110 m European, French
Ef's
280 m European
Stuzzico
720 m European, Italian

What they offer

10.0
Exceptional

"Service is first class and location is great!"

Voon L.

|

November 5, 2017

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (774)Booking.com Reviews (989)
8.4
/
10
Cleanliness8.7
Facilities8.2
Location9.0
Room comfort and quality8.0
Service8.7
Value for money7.9
Provided by verified guests of Agoda
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All guests (774)
All room types
Showing 607 verified guest comments
12345
9.2
Exceptional
EMMA from Philippines
Solo traveler
Deluxe Double Room
Stayed 2 nights in September 2018
Exceptional”
Great location and friendly staff. ..only complaint: Breakfast area under staffed and poor service for A La Carte customers.
Reviewed December 03, 2018
8.8
Excellent
EMMA from Philippines
Couple
Classic Double Room
Stayed 4 nights in November 2018
Excellent”
Great location, very friendly staff... only complaint is that Breakfast area under staffed and poor service for A La Carte customers.
Reviewed December 03, 2018
8.8
Excellent
PAPON from Thailand
Couple
Executive Double Room
Stayed 4 nights in October 2018
Luxury brand new hotel with clean room and good service”
We booked hotel for our honeymoon and they prepare complimentary Stawberry coated chocolate for us, it’s delicious. The room is very clean and the view is superb. Location is very convenience, just 2 mins walk to lancaster station . Staff is very polite. Service is very good and fast. We haven’t try food so can’t recommend on that. Price is a little bit expensive but compare with everything. It’s a good value of money. Only one bad thing is that they don’t have swimming pool. But they do have gym. We’ve got another chocolate souvenior when we checked-out as well. Overall we are impressed.
Reviewed October 14, 2018
8.4
Excellent
Ai from Singapore
Couple
Deluxe Double Room
Stayed 5 nights in April 2018
Hotel with good location”
Excellent location next to the Lancaster Gate station. Hotel has a good Thai restaurant. Easy access to Chinese restaurants just one station away at Queensway.. My only complain is the lack of toothbrush and toothpaste which is not provided by the hotel in the daily amenities!
Reviewed May 02, 2018
10.0
Exceptional
Mary from United Kingdom
Couple
Deluxe Double Room
Stayed 2 nights in March 2018
Fantastic Hotel”
This is a great 5 star hotel, in the perfect location. The staff were so nice. It was my birthday they all went out of their way to ensure it was a fabulous day. Thanks to them all. We will definitely stay again.
Reviewed April 03, 2018
10.0
Exceptional
Gaisbauer from Germany
Solo traveler
Classic Twin Room
Stayed 3 nights in March 2018
Exceptional”
Very nice hotel with large beautifully designed rooms. The bathroom is very nice with heated floor, very nice for cold days. Room service food was excellent. All assosiates at front desk and lobby very friendly and helpful Overal a very plesant experience.
Reviewed March 27, 2018
10.0
Exceptional
Darren from Singapore
Family with teens
Classic Twin Room
Stayed 3 nights in December 2017
Fantastic Experience ”
Hotel is close to the Tube and food is available within walking distance. From the moment you step into the hotel lobby, exquisite luxury can be felt. With carpeted floors, plush beds and pillows and automated window blinds, one really can't ask for more. It really is a great way to unwind!
Reviewed March 12, 2018
10.0
Exceptional
Ahmad from Malaysia
Couple
Deluxe Double Room
Stayed 4 nights in December 2017
My london nest.”
Im in love with this hotel when i first stayed here. Super great location, near to Paddington and Bayswater and its facing The Kesington Garden & Hyde Park. The room is exactly like the picture and its just 2 mins away from Lancaster Gate station. Will definitely stay here, My nest whenever im in London!
Reviewed December 28, 2017
8.4
Excellent
YOUSEF
Couple
Superior Deluxe Double Room
Stayed 4 nights in September 2018
Never book through Agoda!”
The hotel is nice, but the room description in Agoda was incorrect, in addition, when I tried to contact Agoda about this issue, there customer service never answered my calls and I had to accept the room offered by the hotel. Never Book Through Agoda!
Reviewed September 09, 2018
8.4
Excellent
william from United States
Couple
Classic Double Room
Stayed 1 night in August 2018
Beautiful new hotel, staff still needs to work out the kinks”
I wouldn’t recommend staying at this hotel to a friend or acquaintance RIGHT NOW, but maybe later in the future. Our suite was beautiful, the location was perfect, the food was wonderful, and the staff was friendly. However, it was clear that this property was recently opened and that the staff were all new. I was told there was a car park, but when I arrived it was still under construction. At check in the concierge told me they did currency exchange, but the night manager said the opposite. I figured a hotel like this would have someone at the front desk 24/7, but my calls went unanswered at night. I’m sure management will iron out these issues and get the hotel operating smoothly going forward. I’d consider giving it a try once more the next time I’m in London!
Reviewed August 23, 2018
9.2
Exceptional
Andy from Taiwan
Solo traveler
Classic Double Room
Stayed 2 nights in October 2018
nice stay! Good staff! Very convenient!”
Nice historical hotel with elegance and professional staffs ~!
Reviewed October 16, 2018
9.6
Exceptional
Van from Vietnam
Couple
Classic Double Room
Stayed 4 nights in October 2018
Great location and quiet”
Right next to Lancaster station so that very convenience to travel anywhere. Pretty good hotel
Reviewed October 02, 2018
10.0
Exceptional
Ana from Macau
Solo traveler
Classic Double Room
Stayed 1 night in September 2018
A wonderful Hotel”
A wonderful hotel in a fantastic city. Everything related to the hotel was with high standards of quality. I will definitely return to this hotel. The executive rooms are a must!!!
Reviewed October 01, 2018
9.6
Exceptional
SITI from Malaysia
Family with teens
Studio Corner Double
Stayed 5 nights in November 2017
Exceptional”
Lancaster Gate station on Central Line is directly behind the hotel (literally 1 min walk) so that's convenient. However, there isn't much of "night life" compared to the adjacent Bayswater/Queensway neighbourhood so it's a bit quiet. The newly-renovated rooms are so pleasant and modern I love it. Staff were greatly attentive and helpful. Got late check out at only 10 pounds per hour so that was so great since my flight was at night. Overall a pleasant stay. Would definitely stay again if I can.
Reviewed November 21, 2017
10.0
Exceptional
Yit from Malaysia
Business traveler
Studio Suite
Stayed 5 nights in November 2017
Beautiful view of London”
I would highly recommend this property to friends and family travelling. For the room we booked, we had an awesome view of London. Service is first class and location is great! If I travel back to London, I am definately going to book this property again.
Reviewed November 05, 2017
9.6
Exceptional
MIU from Hong Kong
Couple
Executive Double Room
Stayed 2 nights in September 2017
Very pleasant stay, will come again”
The rate is high but worth to stay because your next door is Hyde Park and Landcester Gate station (Central line is so convenience). Can't beat the hospitality, all are cheerful staffs.. I feel like I'm staying in a resort hotel. I tried the champagne afternoon tea, the best I've ever had.
Reviewed September 24, 2017
8.4
Excellent
Alexander from United Kingdom
Couple
Stayed 1 night in December 2016
Good value up market hotel”
We stayed here for the quality, the price and the location and we were not disappointed. Not easy to find in a car on Google Maps, because of roadworks. We were hosting ageing parents and the staff were very accommodating.
Reviewed June 13, 2017
8.0
Excellent
Shashank from Singapore
Solo traveler
Stayed 3 nights in December 2016
Rickety old, super location and staff”
Location and pricing can't be better. For London, rooms are decent size. Bathroom accessories etc are excellent. Staff is incredibly helpful and professional. Some things like elevators, taps in rooms, etc are quite old.
Reviewed December 15, 2016
9.6
Exceptional
Firdaus from Indonesia
Family with young children
Stayed 1 night in October 2016
Nice Hotel ”
We love this hotel, they have nice staff, full of smile, and we just got lucky from them. They upgraded our room become suite room. :) The facility & complementary in that room is very good. I'm absolutely recommended to this hotel and will come back to this hotel someday.. :)
Reviewed December 06, 2016
8.4
Excellent
Nga from Hong Kong
Couple
Stayed 4 nights in October 2016
Location is good”
Though around 6-10 mins walk from Paddington station, it's very close to Hyde Park and also Lancaster Gate tube station. Good for those who want to use Central Line and planning to visit Hyde Park. The room is clean and size is ok. Staff are quite helpful and willing to call for train hotline for me (since I requested a railcard to be mailed to the hotel). Except there is renovation going on and it's a little noisy during daytime, it's a good hotel and I will recommend it to my friend who want to stay near Paddington train station,
Reviewed November 07, 2016
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Royal Lancaster London
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  • Exceptional location
  • Buckingham Palace
  • Lancaster Gate Tube Station is within 0.03 km