Royal Lotus Ha Long Resort & Villas
Royal Lotus Ha Long Resort & Villas
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"Breakfast is rich, lots of delicious food."

Pham D.

|

May 8, 2018

Deluxe Twin - Guestroom Royal Lotus Ha Long Resort & Villas
Deluxe Twin - Guestroom
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Lobby Royal Lotus Ha Long Resort & Villas
Lobby
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Lobby Royal Lotus Ha Long Resort & Villas
Lobby
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Swimming pool [outdoor] Royal Lotus Ha Long Resort & Villas
Swimming pool [outdoor]
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See map Royal Lotus Ha Long Resort & Villas
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Good
Location
6.8
See all 37 photos Royal Lotus Ha Long Resort & Villas
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Very good
From 94 reviewsSee what guests said
7.2
/
10
Very good cleanliness
7.5
Value for money7.1
Location rating6.8
Nearest airportCat Bi International Airport (HPH)
Distance to airport33.6 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

Room choices
Garden View Villa
Garden View Villa
...
  • Room size: 150 m²/1615 ft²
  • Garden view
  • 4 single beds and 3 king be...
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Sea View Villa
Sea View Villa
...
  • Room size: 175 m²/1884 ft²
  • Sea view
  • 1 king bed or 8 single beds
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Deluxe Double Garden View
Deluxe Double Garden View
...
  • Room size: 30 m²/323 ft²
  • Garden view
  • 1 king bed
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Deluxe Twin
Deluxe Twin
...
  • Room size: 27 m²/291 ft²
  • Shower
  • 2 single beds
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Deluxe Double Sea View
Deluxe Double Sea View
...
  • Room size: 35 m²/377 ft²
  • Sea view
  • 1 king bed
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Double Sea View
Double Sea View
...
  • Room size: 35 m²/377 ft²
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Double Garden View
Double Garden View
...
  • Room size: 30 m²/323 ft²
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Twin Garden view
Twin Garden view
...
  • Room size: 30 m²/323 ft²
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Grand Villa Sea View
Grand Villa Sea View
...
  • Non-smoking
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Premium Villa Garden View
Premium Villa Garden View
...
  • Non-smoking
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More about Royal Lotus Ha Long Resort & Villas

More about Royal Lotus Ha Long Resort & Villas

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"Staffs are good, friendly and very supportive."

Viet T.

|

February 25, 2018

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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (94)Booking.com Reviews (41)
7.2
/
10
Cleanliness7.5
Facilities7.0
Location6.8
Service7.4
Value for money7.1
Provided by verified guests of Agoda
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Deluxe Twin
Deluxe Double Garden View
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Garden View Villa
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Showing 44 verified guest comments
123
3.6
Hang from Vietnam
Family with teens
Deluxe Double Sea View
Stayed 1 night in October 2018
Not meet standard of 4 stars ”
I have booked 3 rooms, which have sea view via agoda. But, they just arranged 2 rooms with sea view and the rest is different with lower standard. We found out the issue a bit late,, when every bodies in that room settled down after all. So they propsed to change the room after my comment, but it was late bcos every ones do not want to park their luggages again to move out. Further more, the hospitality is also not good: just served a welcome drink after asked, nobody help to come to the room as well... Finally, the Royal Lotus Halong resort & spa is not worth five stars hotel/resort as it’s recommended.
Reviewed October 16, 2018
4.0
Denny from Vietnam
Couple
Deluxe Double Garden View
Stayed 1 night in September 2018
The room is dirty, bed with sand , toilet is not cleaned properly, bad bad smell.”
Breakfast with no service, A.C dripping over food & guests. No entertainment in the resort, quiet & boring. Will not come back again
Reviewed September 04, 2018
8.8
Excellent
Micheal from Canada
Couple
Deluxe Double Sea View
Stayed 1 night in August 2018
Wonderful stay, the staff made this place especially nice”
Mrs. Nguyen Thi Thu Phuong was seriously nice - very accommodating and we had a bad experience with a cab driver there, and she got the hotel to reimburse us. Just a solid experience all round.
Reviewed August 26, 2018
8.0
Excellent
Duc from Vietnam
Family with young children
Deluxe Double Garden View
Stayed 1 night in June 2018
Good hotel but not 5 stars”
Hotel's room is clean and staff is very friendly. It does not have private beach, so I don't think it can be considered as 5 stars resort though. We had to drive more than 5km to go to the beach.
Reviewed June 25, 2018
7.2
Very good
Pham from Vietnam
Family with young children
Deluxe Twin
Stayed 1 night in April 2018
OK”
Nice swimming pool. Especially, the kids love the heated swimming pool here. Breakfast is rich, lots of delicious food.
Reviewed May 08, 2018
10.0
Exceptional
Loo from Malaysia
Group
Garden View Villa
Stayed 1 night in April 2018
Clean and friendly staff”
The stay was great. We booked a villa which can fit 10 person. The space is big than expected. Although the hotel is located some distance from the city, however, the staff will help to call cab. Value for money.
Reviewed May 02, 2018
5.2
Baogui from China
Business traveler
Deluxe Double Garden View
Stayed 1 night in April 2018
This is the worst hotel I have ever lived in Vietnam.”
The cleaner ate our biscuit and let us pay it, just decorated and smelling bad, hotel hide the free water. My friend was sick and ask for extending 6 hours with payment but refused, actually not much people is living there. I would never choose such bad hotel again! Very sick experience!
Reviewed April 21, 2018
10.0
Exceptional
LIU from United States
Family with young children
Deluxe Double Garden View
Stayed 2 nights in March 2018
great location warm service”
will stay next time
Reviewed April 16, 2018
5.6
Louis from United Kingdom
Group
Deluxe Double Garden View
Stayed 2 nights in March 2018
Great staff but really disappointed by dishonest advertising of non-existant facilities”
Place is brand new, as in still being built. This meant big modern rooms, which were great. Staff also did their best to look after us - free shuttle to night market was a nice touch. Breakfast was exceptional, huge variety of Vietnamese and international fare. Again staff really cheerful and attentive. Unfortunately, we were really disappointed to find that, despite the hotel advertising that they had both a gym and a spa, they had neither. Although the pool was good, we had booked on the premise that we could make use of these facilities, and found it pretty disappointing that the management had misinformed us about them (i.e. lied)
Reviewed March 26, 2018
4.8
Kien from Vietnam
Group
Deluxe Twin
Stayed 1 night in March 2018
Không đáng tiền.”
Khách sạn mới, nhưng dịch vụ không có gì chơi hoặc giải trí. Đồ ăn tối buffe phải trả giá gần 300k nhưng đồ ăn toàn đồ cũ, không tươi.
Reviewed March 22, 2018
8.0
Excellent
Viet from Vietnam
Family with young children
Deluxe Double Garden View
Stayed 1 night in February 2018
Good and clean resort.”
Suitable for family with kids, recommend for group of 3-4 families to book full villa. Facilities are just enough and acceptable. Staffs are good, friendly and very supportive.
Reviewed February 25, 2018
4.8
Charlene from France
Couple
Deluxe Twin
Stayed 1 night in October 2018
Pas terrible”
L'hôtel est tres beau et très propre, le personnel est agréable, mais trop de points négatifs : - il n'y a rien du tout autour de l'hôtel. Obligé de prendre un taxi pour chaque déplacement - les chambres sont dans des petites maisons où il y a seulement 5 chambres. Ce point est positif car permet d'avoir un peu d'intimité. Pour chaque maisonnette, il y a une partie commune avec salon et cuisine (qui n'est à ce jour pas fonctionnelle, or le restaurant de l'hôtel n'est pas donné) - les chambres sont bruyantes
Reviewed October 09, 2018
8.4
Excellent
Felicita from Germany
Family with teens
Deluxe Double Garden View
Stayed 2 nights in June 2018
Schöne Anlage , aber zu bevölkert und laut . Relaxen nicht möglich ”
Das Hotel liegt weit ab von jeglichem Supermarkt und anderen Geschäften. Es gibt auch keinen direkten Weg zum Strand . Dafür sind die Zimmer sehr geräumig und brandneu . Es wird jeden Tag geputzt und sowohl die Zimmer als auch die Anlage sind sehr sauber . Die Pools sind sehr schön ebenso wie der Garten . Leider kann man aber nicht entspannen , weil hunderte Kinder herumlärmen. Das gilt auch für die Essenszeiten. Das Essen ist wirklich sehr , sehr lecker , aber in dem Raum herrscht Lärm pur !!!!! Es sind über 300 Leute in dem Raum und überall schreiende Kinder .
Reviewed June 13, 2018
10.0
Exceptional
yen from Taiwan
Group
Deluxe Double Garden View
Stayed 1 night in March 2018
价格合适~安静~偏僻”
新的社区被酒店式管理,还不错,就是要自己搬行李下楼比较不方便,其他的就是偏僻,但是很安静
Reviewed March 22, 2018
8.4
Excellent
kyohee from Vietnam
Group
Deluxe Double Garden View
Stayed 1 night in August 2018
좋은 숙소였습니다”
리조트에 1시쯤 도착했는데 별 말 없이 얼리 체크인 해주었습니다. 리조트이다 보니 대규모 관광객들이 꽤 있는 편입니다. 그래도 숙소가 방 5개씩 한 빌라로 각기 떨어져 있어서 소음 걱정 없이 편했습니다. 수영장은 물이 차갑지 않아서 수영하기 편하고, 아이들도 재밌게 놀만한 공간이었습니다. 조식은 그럭저럭 먹을 만했습니다. 직원들도 친절했습니다. 다만 리조트에서 안내하는 하롱베이 투어상품은 비쌉니다. 그래서 직접 선착장에 가서 예약했네요. 시내와는 조금 떨어져 있고 숙소 안에 슈퍼가 없다는 게 흠이지만 숙박하기에는 괜찮은 숙소입니다.
Reviewed August 16, 2018
6.8
Good
mun from South Korea
Family with young children
Garden View Villa
Stayed 3 nights in August 2018
아이와 쉬기 좋은곳”
친구가족과 1개동을 빌렸습니다. 5개의 객실이 있는곳인데 문은 개별로 열어야 한다는 불편함이 있습니다. 로비 1층은 별도로 문이 안잠겨 불편합니다. 위생상태는 평균적인데 침대시트는 3박하는동안 교체는 안해주셨네요. 수건등 간단한 청소는 매일해줍니다. 수영장은 보이는 부분이 전부이며 바다보이는 부분은 수영장을 이용할때 많이 돌아요. 알았다면 정원뷰를 선택했을 꺼에요. 숙소는 조용하고 평일에는 사람도 거이 없습니다. (단체는 오지만 수영장은 잘 이용 안하는듯 합니다.) 현지 단체가 토요일에 왔는데 거긴 이용해서 처음으로 수영장이 꽉차는거 보고 왔습니다. 아이와 놀기는 좋으나 수영장에 그늘이 별로 없습니다.
Reviewed August 16, 2018
10.0
Exceptional
park from Vietnam
Family with young children
Deluxe Double Garden View
Stayed 1 night in July 2018
very good!!”
생긴지 얼마 안된 곳이라 그런지 너무 깨끗했고.. 얼리체크인도 해주고 수영장에서 아이들과 들겁게 보내다 왔어요^^ 아침식사도 너무 맛있었습니다^^
Reviewed July 26, 2018
7.6
Very good
JANG from South Korea
Family with young children
Garden View Villa
Stayed 3 nights in July 2018
만족”
숙소만족스럽다 재 방문의사 있음
Reviewed July 14, 2018
8.0
Excellent
Doc from South Korea
Solo traveler
Deluxe Twin
Stayed 1 night in June 2018
가족/연인끼리 오기좋은곳”
바닷가 바로 앞 리조트라해서 해수욕도 즐길수 있는줄 알았는데 주변에 지금 발전되고 있어서 아무것도 없어요, 그런데 여기서 먹은 분짜는 왜이렇게 맛있던지.... 그리고 이 옆에 마사지 하는곳 있거든요. 진짜 시설도 좋고 너무 잘하고 가겨도 대만족 ㅋㅋ. 선착장이나 시내도 멀지는 않은데 가깝지도 않아요....
Reviewed July 09, 2018
8.0
Excellent
yuri from South Korea
Family with young children
Deluxe Double Garden View
Stayed 2 nights in May 2018
만족했습니다”
위치빼고는 좋았습니다.
Reviewed May 24, 2018
123
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