Royal Lotus Hotel Halong
Rejuvenate and recharge with a getaway and all that Hạ Long offers at Royal Lotus Hotel Halong.
Royal Lotus Hotel Halong provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi and car hire services to help you get to where you want to go in Hạ Long.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's tours. The hotel even offers a fireplace for a warm atmosphere on chilly nights.
The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests. Keep your entertainment options wide, even in your room, with a range of facilities, including cable TV available in select rooms. The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms.
Royal Lotus Hotel Halong also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.
Dining and things to do
Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
Royal Lotus Hotel Halong offers wonderful recreational facilities for guests to enjoy. Pamper and indulge yourself with a visit to the massage, hot tub, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.
Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.
Around the property
There are many attractions to discover within close proximity to Royal Lotus Hotel Halong. The most well-known nearby local attraction is Dau Go Gotto which is located just about 5.3 km away. Spend a day on an ocean adventure with an easy trip to Hon Ga Choi Island located 7.3 km away.
Reasons to stay here
Past guests rate facilities here higher than 88% of the city's accommodation.
This hotel's food and dining score higher than 94% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 95% of accommodations in the city.
Excellent Hotel”
After three nights in Royal Lotus Hotel Ha Long, I have to admit that it is the best hotel which I have booked via Agoda. Royal Lotus Hotel Ha Long is a brand new hotel. Consequently, the facilities are very modern and good as a four star hotel. I also was impressed by the room design, cleanliness and pleasant helpful staffs as well. Without a doubt, if I come back to Ha Long, I will choose Royal Lotus Hotel Ha Long again.
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Exceptional”
After having such a disappointing experience the night before in a different hotel, we stumbled upon the Lotus Hotel. All of the staff were lovely and went out of their way to make it a wonderful stay. They made a point of asking us about our day and arranged for us to go on a wonderful tour out to the islands and the pearl farm. We also had an issue with our bank card to which they called the UK bank we are with at no cost and were so understanding and genuinely concerned for our well being. The staff here were top notch and made the stay even more enjoyable. The room we had was very spacious, with a wonderful view of the bay. We didn't want for anything and if we came back to HaLong we would absolutely stay here.
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Value for money”
The hotel is really impressive.Value for money and the hotel provide more than you can expected.The room is big and with and have a wonderful view and most importantly is the friendly staff over at Royal lotus halong hotel.Thumbs up for your services.
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comfortable stay”
We were upgraded to a junior suite which was nice as has an amazing view of halong bay. Our stay was very nice..despite the room floor not being hoovered. .cleaner came round very quickly to do this. Area is in middle of nowhere...we were only therefor convenience of being close to the pier where we departed for our cruise the next day. When we did come out for a walk it felt deserted. There was also some dogs right next to the hotel which tried to bite my partners leg for no reason...could have ended horribly had it managed to...the owner just stood and watched. ..not even yelling /taming his dogs!
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Great Service”
We arrived at the hotel 3AM in the morning for an early check-in, the lady receptionist (who woke up just to accomodate/receive us) is very accommodating and made sure provide our needs. She also did not hesitate to entertain our on-the-spot query/booking for Halong Bay Tour! All other staff were also accomodating and professional! 5 Stars for Staff 5 Stars for Location/Accesibility 5 Starts for Hotel Room 4 Stars for Breakfast Buffet One thing is that the hotel made us pay 70K dong during check-out for the “missing hand towel” which we did not use/get.
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Comfortable, clean and modern hotel ”
This is fairly new hotel with clean and nicely designed modern rooms/facilities. As other previous guests have mentioned it's a little bit far from the action, but it's only a quick 5 minute drive to get there and the town isn't that exciting really, you might want to check the night market, but going out on a boat tour to see the bay is the main attraction. If you want to do a boat tour you can easily do this on your own at the ferry station at the middle of Ha Long Road, you can't miss it and it's just a few minute taxi ride from the hotel. Cua Van Restaurant is just down the road walking distance, but everything else you have to take a taxi. Overall I liked staying at the Royal Lotus, the breakfast buffet was good with a mix of western/eastern dishes, the rooms were satisfactory, plus the staff was friendly and helpful. The only minor complaint I have is that the neighbors were noisy late at night and early in the morning coming and going, slamming the doors and there was no sound insulation so you hear everything! The hotel should really put some padding on the doors so they don't slam. Also the roof-top pool isn't heated which was an initial shock to the system jumping in. They really should open at least a part of the retractable roof to heat it up a little bit and enjoy the ocean air!
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A good hotel but need to improve on service”
Stayed 2 nights in July. The hotel is located about 15 minutes away from main town of Halong. So I like this hotel area more as it is not so crowded. The checking was quite efficient. The beds are comfortable. It has inroom safe and free wifi though the speed is not so good. It had a LCD TV but it is too small and hung far away from the bed so I didn't bother watching it at night. The room interior is quite old, contradict to many reviews about this hotel. Most of the things are old and worn out. The breakfast is very good with variety of food. The dining place is big and noisy. The staff at the breakfast service is not professional. They often disturb you while you having your breakfast by clearing dirty dishes across your faces. Shall they need to learn how to do it from behind the guest instead? The hotel has a pool on its annexed building. However, there are problems. 1/ Guests did not shower before pool. 2/ No regulation on dive-jumping, dangerous for kids and swimmers. 3/ Pool watch staff in walking leather shoes, standing just 5 inches away from the water and that definitely made your pool very unhygienic. The hotel should have a regulation that requests your pool watch staff to wear proper clothes when they are on duty at the swimming pool. At check out, everything is also very smooth, except there is a problem at service as well. The doorman was just looking at us when we were caring out our luggage. At least he could open up the main entrance for us. No, he stood looking outside and ignored us. Overall, I enjoyed staying at this hotel. Thank you.
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Very spacious room and a modern layout”
we enjoyed the spacious rooms and the restaurant/cafe but found the price a little high, though. tried out the royal thai massage with my daughter while hubby tried out the jasmine rice body scrub. good service but i think it would be helpful if at least one of the staff could converse in english to ease the communication because no one could answer any questions we had. or at least they should have rules, etc. printed in english for tourists to read. only the spa menu was in english but description was not sufficient for us. anyway, the front office staff were well-versed in english and helpful in arranging for our transportation and cruises.
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The hotel was great. I did relax and comfort”
I just stayed for 1nite here as a short holiday on the weekend. But i totally feel so impress with this hotel. Well, make me wanna come back again when i hv a plan to Ha Long City.
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Lovely hotel with grear staff”
staff were very friendly and the hotel was a delight. the breakfast was varied with healthy options and was delicious. the gym and pool were very well done up. only downside is halong city is far away from the bay and this hotel is not near any travel agents
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Good choice among lots of choices”
We chose this hotel because we thought it would be closer to the pier, but you need a taxi. There are also quite minimal choices for food in the area. We tried to eat at the Japanese restaurant in the hotel twice but there was never anyone in there so we were unsure. One night we tried to eat at the other restaurant in the hotel but were put in an empty room, away from the other diners (possible it was full, couldn't tell, but we would have waited for a table if given the choice) so we left. Tried to order room service but after 4 times I gave up because they weren't understanding me (language barrier not their fault, but I was asking for something simple that was listed on the menu). I gave up and hung up, but to their credit, they called back and my husband had more luck communicating. All we ever want for breakfast is coffee, and it's always disappointing when the carafe is empty and you have to flag someone down to make a new pot, which we did the two days we were there.
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Very comfortable stay”
The room is big, modern and very comfortable. Breakfast spread is really good too. Location is not excellent as if you want to go to the markets or restaurants you have to take a taxi, but taxi ride is about 50-60,000 dong so it is not expensive. Good trade off for the price of the hotel. The Spa / Massage is PERFECT. Masseuse with great skills and definitely worth it. Front desk staff, Ms Huyen was very helpful and friendly. Overall, great stay.
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Hotel lacks training in handling tourist guests”
1) hotel doesn't have tour adviser, girl just said "get your ticket at wharf" & we ended up not understanding ticket seller & resorted to getting assistance ftom someone who spoke Enhlish --- & paying 3x the normal price & getting into a 4hr tour boat when we paid for a 6-hr tour! Ha Long Bay is a big tourist trap, we would have preferred to get hotel assistance. 2) Staff not very conversant in English, esp most impt for front desk. A minor staff told us late checkout could be 4pm. We got back from Ha Long tour past 1pm, got down before 3pm, then they charged us addl halfday rate, saying the staff did not understand us -- yet, she volunteered info w/o my asking her anything. All i said was that we were checking out. 3) what is H&K Hospitality? It should train staff to handle tourist concerns.
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Great Hotel but a bit farm from the central”
The hotel is quite of for the price. The room has plenty of space and well arrange furnitures. Indoor swimming pool is an added value. The buffet breakfast is great.
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Exceptional”
Very nice hotel, very good location close to all popular destinations, top floor restaurant and bar at has spectacular view at night, highly recommended!!!
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What a beautiful hotel !”
The hotel is beautiful ! It have some facilities like sky bar , swimming pool ! The sky bar is very beautiful , you can see Halong Bay on the top ! The staff was nice and friendly . The room is very clean and beautiful inside ! Location is a little bit far from the jetty and not included breakfast . Overall I think it is a good hotel !
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Exceptional”
We got a clean & spacious room with sea view. The hotel staffs are very friendly, helpful and polite, please keep these qualities to guard your standard :-) The fitness room is also clean and well equipped : there's even free drinking water at the corner for those who got tired from the exercises. The hotel is located not far from a street with a lot of seafood restaurants, so we enjoyed the seafood in one restaurant nearby very much.
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Good Option for Halong City”
We think this hotel is a good option for Halong City. It is in a central location. Has everything that you need right in the hotel and is clean and a fair value for your money. We would recommend this hotel.
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Room is big and clean”
Overall is good,opposite is halong night market, but it just a little bit far from the Halong central, but 10mins cab can reach all this, no big deal.
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Liked our stay!”
It is in a central location. Has all the necessities in the hotel and is a clean hotel and there is a lot of value for your money. I recommend this hotel.
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Xin chao, Warmest greeting from Royal Lotus Hotel Halong's team!!! We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms. Thank you once again for your review and we are looking forward to welcoming you on your next stay with us. Regards!