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Very good7.8
Based on 135 reviews
Royal Lotus Hotel Halong – Managed by H&K Hospitality
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Lobby
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Lobby
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7.8 Very good guest rating
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"very nice. upgraded to suit. great place"

travisUnited States
Swimming pool
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7.2 Very good location
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7.2Location
  • Free Wi-Fi in all rooms

  • Hot tub

  • Sauna

  • Steamroom

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Room choices
Premier Double or Twin Room
...
  • City view
  • 30 m²
  • 2 semi double beds or 1 que...
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Junior Suite
...
  • Beach view
  • 45 m²
  • 1 king bed
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Suite
...
  • Sea view
  • 57 m²
  • 1 king bed
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Deluxe Double or Twin Room
...
  • Sea view
  • 38 m²
  • 2 semi double beds or 1 que...
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Nearest essentials

Airports
  • 35 kilometers to
  • Cat Bi International Airport (HPH)
  • 118 kilometers to
  • Gia Lam Airport (VGL)
Public transportation
  • 2.1 kilometers to
  • Halong Train Station
Hospital or clinic
  • 2.2 kilometers to
  • Baichay Hospital
Pharmacy
  • 1.9 kilometers to
  • Cu Lang Loi Pharmacy
Convenience store
  • 6 kilometers to
  • Thu Huong Convenience Store
Cash withdrawal
  • 6 kilometers to
  • ATM

More about Royal Lotus Hotel Halong – Managed by H&K Hospitality

An overview

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What they offer

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Verified traveler reviews

Agoda Reviews (135)
Booking.com Reviews (51)

5.1

Filter by traveler type:
Very good
  • Cleanliness 8.4
  • Facilities 8.1
  • Location 7.2
  • Room comfort and quality 8.3
  • Service 8.0
  • Value for money 7.7
Very good
  • Cleanliness 8.6
  • Facilities 8.0
  • Location 7.2
  • Room comfort and quality 7.6
  • Service 8.4
  • Value for money 8.4
Very good
  • Cleanliness 8.6
  • Facilities 8.5
  • Location 6.8
  • Room comfort and quality 7.9
  • Service 7.8
  • Value for money 7.5
Excellent
  • Cleanliness 8.6
  • Facilities 9.3
  • Location 7.3
  • Room comfort and quality 9.2
  • Service 8.2
  • Value for money 7.8
Very good
  • Cleanliness 8.3
  • Facilities 8.0
  • Location 7.7
  • Room comfort and quality 8.1
  • Service 7.9
  • Value for money 7.7
Very good
  • Cleanliness 7.8
  • Facilities 2.0
  • Location 6.5
  • Room comfort and quality 8.0
  • Service 7.7
  • Value for money 7.2
Excellent
  • Cleanliness 8.8
  • Facilities 8.0
  • Location 7.6
  • Room comfort and quality 9.0
  • Service 9.0
  • Value for money 8.8
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Room type
  • Premier Double or Twin Room
  • Deluxe Double or Twin Room
  • Junior Suite
  • Suite

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Showing 127 verified written reviews
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9.2
travis from United States
Business traveler
Premier Double or Twin Room
Stayed 1 night in April 2017
Exceptional”
very nice. upgraded to suit. great place
Reviewed April 28, 2017
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9.2
LEE from Hong Kong
Group
Premier Double or Twin Room
Stayed 2 nights in March 2017
Group of 8”
Great place overall
Reviewed April 01, 2017
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8.4
Chwee from Malaysia
Couple
Premier Double or Twin Room
Stayed 2 nights in March 2017
Excellent”
Cleanliness & friendly staff are the key attributes.
Reviewed March 10, 2017
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6.8
Quang from Vietnam
Family with young children
Premier Double or Twin Room
Stayed 1 night in January 2017
Good”
Good
Reviewed January 03, 2017
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9.2
Chi from Malaysia
Family with young children
Premier Double or Twin Room
Stayed 3 nights in November 2016
Friendly and helpful staff. Good facilities.”
Location can be a pros or cons depending on the traveller. It's located in a quieter part of town, so there's less traffic noise. But there's a limited choice of restaurants outside of the hotel. The one immediately opposite (Nha Hang) is pricey and the food is only so-so. On the other hand, the hotel is within walking distance to the night market which is very good for shopping.
Reviewed December 03, 2016
1 traveler found this review helpful. Did you? |
5.2
simon from Australia
Couple
Premier Double or Twin Room
Stayed 2 nights in November 2016
Overall nice hotel, but...”
I liked this hotel, it was nice , we were greeted professionally and felt welcomed. We had booked three nights because we wanted to see if we liked it first, we mentioned we may stay longer and the manager offered us the same rate to book directly in the hotel. We were tired from a long drive from Hanoi and said we would take up the offer the next day. When I went back , the manager wouldn't honour his agreement, which is an extremely poor customer service experience, I wanted to leave because of this , but we just booked through Agoda again, even though the price had now gone up due to not booking that same day as we were going to. Pool - not bad, Gym was okay, Internal Restaurant - poor. Not a great location, I believe in 5 years because of all the developments occurring that this could change. Shower was horrible.
Reviewed November 20, 2016
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6.4
Bastiaan from New Zealand
Couple
Premier Double or Twin Room
Stayed 4 nights in August 2016
Beautiful hotel with good room/spacious rooms.”
The Hotel is beautiful and the room is nice. But the staff is rude and inexperienced. Foods are no good for what we paid for. Swimming pool is nice, too bad that its very dirty.... We found foods, papers, etc...on the bottom of swimming pool. Besides that me and my fiance had a lovely stay and would come back next time, hoping that swiming pool is clean and staff more friendly and experience.
Reviewed August 31, 2016
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2.4
Can from Vietnam
Family with teens
Suite
Stayed 2 nights in June 2016
Very bad services. Never go back”
TCV
Reviewed August 28, 2016
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9.7
Chinh from United States
Family with teens
Stayed 1 night in December 2015
Fantastic”
Friendly staff, Room and amenities, central location
Reviewed January 12, 2016
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7.7
CHIN from Malaysia
Couple
Premier Double or Twin Room
Stayed 1 night in November 2015
What a beautiful hotel !”
Staff , clean , interior
The hotel is beautiful ! It have some facilities like sky bar , swimming pool ! The sky bar is very beautiful , you can see Halong Bay on the top ! The staff was nice and friendly . The room is very clean and beautiful inside ! Location is a little bit far from the jetty and not included breakfast . Overall I think it is a good hotel !
Reviewed November 19, 2015
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