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Royal Orchid Central Grazia Hotel

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Very good7.6
Based on 63 reviews
Royal Orchid Central Grazia Hotel
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Lobby
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Lobby
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Swimming pool
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6.5 Good location
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6.5Location
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Room service [24-hour]

  • Airport transfer

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Room choices
Club
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  • City view
  • 34.84 m²/375 ft²
  • 1 king bed
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Deluxe
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  • City view
  • 26.48 m²/285 ft²
  • 2 single beds
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Single Club
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  • 26 m²/280 ft²
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Deluxe Double or Twin Room
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    Double Club
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      Club Double Room
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        Verified guest reviews

        Agoda Reviews (63)
        Filter by guest type:
        Cleanliness8.0
        Facilities7.1
        Location6.5
        Room comfort and quality8.0
        Service8.1
        Value for money7.6
        Provided by verified guests of Agoda
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        Deluxe
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        Showing 56 verified guest comments
        12345
        9.6
        Muhammad from Australia
        Family with young children
        Deluxe
        Stayed 5 nights in September 2017
        All good
        Good customer service
        Reviewed September 10, 2017
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        3.6
        tarun from India
        Business traveler
        Club
        Stayed 2 nights in April 2017
        Not customer friendly
        Amenities are OK but staff is hardly bothered for any customer request.
        Reviewed April 22, 2017
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        4.8
        ADODO from Canada
        Business traveler
        Deluxe
        Stayed 2 nights in February 2017
        Not a 4 stars
        Hotel is not well located, close to a truck terminal ( fruits I think) by a highway exit. No shops, bar or restaurants street at a walking distance. The lobby is clean but the hallway and rooms a bit old an smelly. It needs some work to be done. Bad finishing in the washrooms. First time in India, so I am not familiar with the local star ratings, but definitley not an international 4 stars.
        Reviewed February 18, 2017
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        7.6
        Atul from India
        Couple
        Club
        Stayed 1 night in February 2017
        nice hotel front desk staff need to more cooperative
        First we made call to hotel for room availability were we informed that they sold out later my self made reservation through Agoda and got room confirmed. Later we went to hotel for checkin were front desk staff replied they don't have room available. I requested them I had confirmation they replied please wait for moment ( we can't sell all rooms) . I waited No assistance was offered ( tea / coffee) . I was waited for more than 25 min . Later when they made reservation for us . I requested for smoking room were I was given non smoking room . Reception staff replied that u can come to lower level anddo smoking ( no arrangement found specifically ash tray) . I come to main porch for smoke. My breakfast was included in my package were we already informed hotel that we will be doing our check out at 07:00 hrs . No courtesy was offered from desk . Duty Manager was not available at same time later when he came no gesture was shown from his side . I'm self hotelier I know how work is done.
        Reviewed February 15, 2017
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        8.0
        Prakash from India
        Business traveler
        Club
        Stayed 2 nights in August 2016
        Nice hotel.
        Very courteous and professional staff. Nice setup.
        Reviewed September 02, 2016
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        6.4
        Deepak from India
        Business traveler
        Deluxe
        Stayed 1 night in July 2016
        Good Hotel with lack of initiative of maintenance staff
        The Hotel is nice , clean but the AC in room was not functioning ( no cooling effect) , maintenance could not repair so a disturbed sleep. This definitely needs some sort of action by AGODA on the Hotel.
        Reviewed July 29, 2016
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        9.2
        Rajesh from India
        Business traveler
        Deluxe
        Stayed 1 night in July 2016
        NO
        NO
        Reviewed July 06, 2016
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        7.2
        Rajesh from India
        Family with young children
        Deluxe
        Stayed 3 nights in May 2016
        stayed for 3 days
        Hotel is conveniently located, short driving distance to the main spots in vashi but has no major shopping or food joints around. There are just some minor irritants like wifi not working properly at night, Tata sky not working properly & bathroom exhaust not functional. Breakfast spread is good however lunch buffet could be improved. Hotel staff is prompt and very courteous and attended to my issues quickly, which was quite comforting. This was my first stay in vashi so I cannot really compare it with other hotels. Overall, I would say its value for money.
        Reviewed June 01, 2016
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        8.8
        Mahadhevan from Malaysia
        Solo traveler
        Deluxe
        Stayed 1 night in April 2016
        Good
        Good
        Reviewed April 15, 2016
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        4.7
        Vignesh from Australia
        Group
        Deluxe
        Stayed 2 nights in December 2015
        paid for booking but no room was allocated
        got up to the reception desk
        Very disappointing experience
        Reviewed December 04, 2015
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        12345
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        Royal Orchid Central Grazia Hotel
        |Very good 7.6
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