Royal Orchid Guam Hotel
Superior Royal Orchid Guam Hotel
Kids areas Royal Orchid Guam Hotel
Interior view Royal Orchid Guam Hotel
See all 30 photos
Removed from saved list
7.1
Very good
3.6% this month
/10
(1517 reviews)See what guests said
See map
8.0
Excellent
Location rating score
Excellent location - Inside city center
Parking
FREE
  • K Mart610 m
  • Guam Sda Clinic700 m
  • Ypao Beach Park960 m
  • Acanta Mall1.39 km
  • Guam Regional Medical City1.41 km
  • Audiological Associates Professional Hearing Center1.52 km
  • The Womens Clinic1.62 km
  • Antonio B. Won Pat International Airport1.63 km
  • DSF Galleria Shopping Mall1.7 km
  • DFS Galleria Guam1.72 km
  • Free Wi-Fi

    Royal Orchid Guam Hotel

    626 Pale San Vitores Road Tumon, Tamuning, Guam, Guam, 96913 - See map
    "Overall, the hotel offers a value for money, has an excellent location and there are many restaurants inside the hotel and nearby."
    Rizabel - December 10, 2018
    Very good service
    7.3 rating for service
    Good cleanliness
    6.5 rating for cleanliness
    • Airport transfer

    • 300 meters to the beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Hot tub

    This property is in high demand!

    Booked 271 times | 17 travelers are looking at this property right now

    Property ranking|Compared to 141 Guam properties
    See all rankings
    Cheapest price score
    Location score
    8.0/10
    Review score - United States
    7.0/10
    Room comfort score
    6.5/10
    Better than
    93
    %
    of Guam properties
    Better than
    90
    %
    of Guam properties
    Better than
    84
    %
    of Guam properties
    Better than
    83
    %
    of Guam properties
    Value for money7.4
    Distance to city center1.9 Km
    Location rating8.0
    Nearest airportAntonio B. Won Pat International Airport (GUM) - Guam
    Distance to airport1.6 km

    Rooms available at Royal Orchid Guam Hotel

    Executive with Lounge Access
    Executive with Lounge Access
    ...
    • Room size: 45 m²/484 ft²
    • Ocean view
    • 2 double beds
    Enter dates to see prices
    Ocean View
    Ocean View
    ...
    • Room size: 45 m²/484 ft²
    • Ocean view
    • 2 double beds
    Enter dates to see prices
    Deluxe Ocean View
    Deluxe Ocean View
    ...
    • Room size: 45 m²/484 ft²
    • Ocean view
    • 2 double beds
    Enter dates to see prices
    Partial Ocean View
    Partial Ocean View
    ...
    • Room size: 45 m²/484 ft²
    • Partial ocean view
    • 2 double beds
    Enter dates to see prices
    Superior
    Superior
    ...
    • Room size: 38 m²/409 ft²
    • City view
    • 2 double beds
    Enter dates to see prices
    Room Executive
    Room Executive
    ...
      Enter dates to see prices
      Bed in dormitory BUNK BED
      Bed in dormitory BUNK BED
      ...
        Enter dates to see prices
        Deluxe Room
        Deluxe Room
        ...
          Enter dates to see prices
          Double Single Use Deluxe
          Double Single Use Deluxe
          ...
            Enter dates to see prices
            Room Superior Two Double Beds
            Room Superior Two Double Beds
            ...
              Enter dates to see prices

              What people love about Royal Orchid Guam Hotel

              • 7.2
                Very good
                Location

                "Location is very near bus stop, free shuttle to GPO and duty free shop."

                glady

                |

                April 27, 2018

              • 6.4
                Good
                Location

                "Location is good with free parking."

                Ki T.

                |

                July 23, 2018

              • 8.8
                Excellent
                Staff 

                "Were the staff friendly?"

                Gwenda

                |

                August 13, 2018

              Up to 30% off with Agoda Insider Deals!

              Prices drop the moment you sign in!

              Sign in now
              More about Royal Orchid Guam Hotel

              More about Royal Orchid Guam Hotel

              10.0
              Exceptional

              "NICE LOCATION VERY NEAR TO EVERYTHING YOU WOULD WANT IN GUAM..."

              Francisco J.

              |

              January 3, 2019

              An overview

              Show less

              What they offer

              5.2
              Review score
              Staff 

              "staffs are friendly & accommodating."

              Raymund

              |

              January 7, 2019

              Read more reviews
              Show less

              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Show less

              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Show less

              Property's guest policies

              Show less

              Some helpful facts

              Show less

              Reviews of Royal Orchid Guam Hotel from real guests

              Provided by verified guests of Agoda
              Agoda Reviews (1517)Booking.com Reviews (376)
              7.1
              /
              10
              Very good
              3.6% this month
              Cleanliness6.5
              Facilities6.5
              Location8.0
              Room comfort and quality6.5
              Service7.3
              Value for money7.4
              Rating
              9+ Exceptional (141)
              8-9 Excellent (146)
              7-8 Very Good (241)
              6-7 Good (157)
              <6 Below Expectation (293)
              Time of the year
              Mar - May (220)
              Jun - Aug (288)
              Sep - Nov (201)
              Dec - Feb (269)
              All guests (1517)
              All room types
              All languages

              Show reviews that mention 

              Showing 978 verified guest comments
              12345
              8.8
              Excellent
              Sophia from Philippines
              Family with teens
              Superior
              Stayed 3 nights in June 2019

              Great location, value for money”

              Once you enter the lobby, you'd immediately notice that this hotel is a bit dated (like a 90s hotel). There's this moldy smell in the corridors (though not lingering), permanent stains on the carpet, chipped paint, etc. Whatever the hotel lacks on its appearance (which should be addressed by a major revamp & overhaul), they make up for through their service, cleanliness, location and price. We stayed in a big room on the 7th floor and it is equipped with a mini fridge, microwave, TV, wifi, a large bathroom with shower and a tub. They also clean the rooms daily so we always have fresh towels. The guy in the reception area is very accommodating and professional. The pick-up and drop off points of the free shuttles to Micronesia Mall, Tumon Sands and GPO & the famous Jamaican Grill are right next to the hotel. The beach front is only 5 mins walk away. Over-all, I'd recommend this hotel and visit again.

              Reviewed June 18, 2019

              Thank you for your feedback,

              Responded June 19, 2019
              Royal Orchid Guam Hotel
              10.0
              Exceptional
              Irene from Philippines
              Family with teens
              Ocean View
              Stayed 5 nights in July 2019

              It's so awesome location. ”

              Nice Hotel location is very good near PIC.

              Reviewed July 12, 2019

              Hafa Adai, Thank you for your feedback. We hope you enjoyed your stay at the royal orchid guam hotel. Thank you.

              Responded July 14, 2019
              Royal Orchid Guam Hotel
              6.4
              Good
              Zenaida from Philippines
              Business traveler
              Superior
              Stayed 3 nights in May 2019

              Good”

              The place needs renovation. The rooms are a hit and miss. This is my second time booking here, it went from okay to ugh.

              Reviewed July 12, 2019

              Hafa Adai, Thank you for your feedback. We are doing our best to address this matter directly.

              Responded July 14, 2019
              Royal Orchid Guam Hotel
              7.2
              Very good
              Cheryl from Philippines
              Group
              Superior
              Stayed 5 nights in May 2019

              Okay but could be better”

              The location is excellent given the free shuttle to GPO and Micronesia mall. It is also near KMart, ABC Store and some good restaurants. But the hotel could be improved. The towels are old and already dark. The hotel building smells old too and dusty. All in all, still okay but could be better.

              Reviewed May 21, 2019

              Thank you for your feedback, we will work with the appropriate departments to correct all issues.

              Responded May 23, 2019
              Royal Orchid Guam Hotel
              6.0
              Lucy from Philippines
              Family with teens
              Superior
              Stayed 3 nights in April 2019

              Hotel location has easy access to trolley and nearby convenience stores and restaurants.”

              Pros: nearby trolley stops and access to public beach, convenience stores and restaurants inside hotel and beside it. Spacious rooms and bathrooms with nice beach views. Elevators are quick. Cons: aircon didn’t work well, there was moisture on the hallway floor which made floor so slippery. I reported it to the front desk but nobody came to check on it. It seems water came from the vent or the adjacent room? It didn’t occur the following night though. Needs renovation in general, ceiling paint, headboards, carpets and bathroom fixtures, ie telephone shower keeps falling off because base is loose. Towels look worn. Hopefully they can soon renovate.

              Reviewed May 02, 2019

              Hafa Adai, Thank you for your feedback. We will work with the appropriate departments to correct the issues you have encountered during your stay.

              Responded May 03, 2019
              Royal Orchid Guam Hotel
              9.2
              Exceptional
              Jennifer from Philippines
              Group
              Superior
              Stayed 3 nights in November 2018

              Wonderful and Comfortable Stay”

              I will definitely book in this hotel again next time. It is near the beach, near the bus stops for shuttles going to Micronesia Mall and GPO, and Kmart is just right behind. Staff are also very friendly. We were allowed to check-in early at 4:30AM (which we were told early check-in time should be 6AM) for an additional fee. Staff are very accommodating to us. We were also given a room that has access to the pool! Lovely room we had. The only problem we had was that the aircon was too cold! We already lowered it to fan and warm but it was still super cold. But other than that, we loved our stay here and we would definitely be back.

              Reviewed November 29, 2018
              7.6
              Very good
              Arlene from Philippines
              Family with teens
              Ocean View
              Stayed 4 nights in July 2019

              Not the greatest in the world, but for the money it's ok.”

              Pretty good location, Kmart walking distance and the hotel strip with the 5 star hotels and shops very close. For what you pay it's ok, the big name hotels in the area will cost $200-$300 a night, this place is $100 or less. Good WiFi, and has frig, microwave and hot water pot in room. TV has many channels to watch. Had a bathtub and separate shower, but no drain plug, so could only use shower. Front desk personnel where friendly & polite, as was everybody I met in Guam. They have a pool on rooftop, but we never used it, we went to the beaches that are so plentiful & beautiful. Overall I would rate the hotel a 7 or 8 for what you pay.

              Reviewed July 07, 2019

              Hafa Adai, Thank you for your response. We hope you enjoyed your stay.

              Responded July 08, 2019
              Royal Orchid Guam Hotel
              7.2
              Very good
              Kimberly from Northern Mariana Islands
              Family with young children
              Partial Ocean View
              Stayed 5 nights in November 2018

              I really liked our room!”

              Even if it was a last minute booking, I really liked the room we ended up staying in. It was just disappointing how we always need to request the room to be cleaned and change towels. Staff weren't so welcoming. Everything was okay, but I just really liked the room that was given to us.

              Reviewed March 27, 2019

              Thank you for your feedback,

              Responded March 30, 2019
              Royal Orchid Guam Hotel
              6.8
              Good
              Kimberly from Northern Mariana Islands
              Family with young children
              Superior
              Stayed 4 nights in November 2018

              Amazing hotel!”

              I really liked our given room (even if it was a last minute booking). Loved how they always cleaned the room and change our towels. Usually, some hotels, we have to let them know but this Hotel was amazing.

              Reviewed March 26, 2019

              Thank you for your feedback.

              Responded March 30, 2019
              Royal Orchid Guam Hotel
              8.8
              Excellent
              Gwenda from South Korea
              Solo traveler
              Superior
              Stayed 5 nights in August 2018

              Excellent”

              I read many reviews (both good and bad) before deciding to stay here. My thoughts regarding some of those reviews: Is the wifi a bit spoty? yes. Was it (wifi) awful? No. Was there a bit of a musty smell in the hallway? Yes. Was it so bad I wished for a different hotel? No. Was the room spacious? Yes. Was it dirty? No. Housekeeping was on it. Were the staff friendly? Yes. Were there problems with my room? Yes. When I went to the front desk to report what needed fixing they were on top of it and fixed it right away. Even when I said it could wait until the next morning. Problems were rectified immediately. Would I stay here again? Probably.

              Reviewed August 13, 2018
              8.4
              Excellent
              Marie from Philippines
              Family with young children
              Partial Ocean View
              Stayed 3 nights in December 2015

              Convenient and good for the money”

              The people at the desk were very accommodating, room was pleasantly clean, location was convenient due to nearby bus stop. Distance from mainstream Tumon area is quite a bit when walking towards it. Conveniently a walk away from Kmart. Wanted to stay here during my second trip but this was fully booked already.

              Reviewed June 28, 2017

              Hafa Adai Ms. Marie, Thank you so much for your comment. Your feedback is extremely valuable to us. We’re so glad that you found the right hotel. We would be honored you to have you returned to our hotel in the future. Mona Sales & Marketing Coordinator

              Responded July 02, 2017
              Royal Orchid Guam Hotel
              8.4
              Excellent
              raymund from Philippines
              Group
              Partial Ocean View
              Stayed 5 nights in October 2016

              AWESOME!”

              We hiked at Mt Lamlam and injured my knees and i was petrified i might end up in bed for the duration of our 6- day vacation. Upon arriving at the hotel and explained my predicament at the front desk I requested for ice cubes to reduce my getting-swollen knees . More than a bucketful was delivered at our room! Wow! So i dumped the ice cubes in the bathtub half- filled with water where I immersed my legs for super- cold treatment for an hour or two. I was able to walk and enjoy the rest of my stay after that. What a great feeling of being taken care of away from home! Kudos to the entire staff! You were all wonderful- from the front desk to housekeeping, and everybody! You were all smiling and ready to serve the guests!

              Reviewed October 12, 2016
              8.0
              Excellent
              Daniel from United States
              Business traveler
              Superior
              Stayed 3 nights in February 2013

              Decent location, informative and helpful staff”

              Clean

              The place is showing its wear and tear. But it's clean, and the location is pretty good. For the price during the peak season, probably not worth it. Just like everywhere else in Guam, Internet is terribly slow, and the ethernet cable wasn't working (wifi only in my room).

              Reviewed February 27, 2013
              8.0
              Excellent
              Kerwin from Taiwan
              Family with young children
              Stayed 2 nights in November 2009

              Royal Orchid - indeed a royal”

              efficient staffs - very accommodating. nice location
              the staff at the reception cannot speak very good english, although we understood each other.

              we arrived at the hotel in the wee hours of the morning. i was surprised to see the room given to us was a real mess. when we complained, they immediately transfered us to another room. the staff repeatedly apologized and gave us free breakfasts, which was a nice gesture. i would definitely stay here again in the future.

              Reviewed December 02, 2009
              2.0
              Shante
              Family with teens
              Superior
              Stayed 1 night in June 2019

              Hazardous ”

              The room had the strongest mildew smell I've ever experienced. There was mold and water dripping from it, inside the bathroom. The bathtub had dried paint or spackle and was filthy. The shower floor had slimy soap scum. Dead cockroach in the closet. Beds were extremely hard. Wifi had some guest log in crap and wasn't able to connect our game system. Our supposed balcony/patio opened up to the pool grounds. The pool had rust spots and wasn't cleaned. Maintenance lazily drop chlorine powder into the pool and no further cleaning was done. When we returned after a night out. There were people partying outside our balcony/patio doors. I did record the room, will be reporting this hotel.

              Reviewed June 19, 2019

              Thank you for your feedback, We will work with the appropriate departments to correct all issues encountered during your stay.

              Responded June 19, 2019
              Royal Orchid Guam Hotel
              4.8
              JeanClaude from United States
              Solo traveler
              Superior
              Stayed 2 nights in June 2019

              I'm disappionted”

              During booking I selected a "Superior Room". If this survey allowed uploading attachments, I would have uploaded pictures of the room the hotel provided me. (1) Wi-Fi - a turtle walks faster. (2) Large brown water stain on wall, as if water was leaking from up floor. (3) It took me 15 min running the water to get hot water; no kidding. Mind you there was a sign about water conservation in the room. (4) The room was 10 x 15 feet; not including the bathroom. (5) I booked a room with 2 double beds; the actual room provide had 1 double bed and 1 bunk bed. No kidding, a bunk bed with wheels on the head board. (6) There was no clock in the room. I had to use my cell to wake me up for my early morning appointment. (7) I will never book a room there, nor will I tell my friend for family to frequent that hotel.

              Reviewed June 08, 2019

              Hafa Adai, We will work with the appropriate departments to correct all issues encountered during your stay.

              Responded June 12, 2019
              Royal Orchid Guam Hotel
              7.2
              Very good
              Marlita from Philippines
              Business traveler
              Superior
              Stayed 4 nights in October 2018

              Good location and staff were friendly and helpful”

              The hotel was near to the places we wanted to go. Transportation to the tourist sites and shopping centers were very accessible. We love that it was located near the beach. The staff were friendly and helpful especially the Filipino staff who attended to us during the breakfast.

              Reviewed October 22, 2018
              6.0
              RICHARD from Philippines
              Family with teens
              Superior
              Stayed 4 nights in October 2018

              Above average”

              Housekeeping is not too keen on tidiness and thorough cleaning of every corner of the room and bathroom. There are fallen hair on the floor between the headboard and center table. Toilet tiles needs further cleaning. Old towels. Safe/vault is unattached not fixed on the table so entire safe/vault can be hand carried away even it is locked (ridiculous). We stayed at room 422.

              Reviewed October 16, 2018
              8.0
              Excellent
              Robert from Northern Mariana Islands
              Couple
              Partial Ocean View
              Stayed 3 nights in April 2019

              Friendly and accommodating staff.”

              Staff are friendly and accommodating.

              Reviewed April 26, 2019

              Hafa Adai, Thank you for your feedback. We are glad you enjoyed your stay with us.

              Responded May 01, 2019
              Royal Orchid Guam Hotel
              9.6
              Exceptional
              Melvin from Philippines
              Couple
              Partial Ocean View
              Stayed 3 nights in April 2019

              Best alternative venue for Guam International Marathon”

              Walking distance to the starting line, Royal Orchid Hotel provides our home in Guam away from home. A truly memorable experience supporting my Guam International Marathon.

              Reviewed April 19, 2019

              Hafa Adai, Thank you for your feedback. We hope you enjoyed your stay with us.

              Responded April 24, 2019
              Royal Orchid Guam Hotel
              12345
              This is a popular property. Don't miss out!

              Back to search results

              Back to room choices

              |

              Dismiss

              Royal Orchid Guam Hotel
              |Very good 7.1
              ×
              Check in. Step out.
              Experiences on Agoda. Because your room is just the beginning.

              • Excellent location
              • Ypao Beach Park