Room service [24-hour]
|Value for money||8.3|
|Distance to city center||1 km|
|Nearest airport||Cat Bi International Airport (HPH)|
|Distance to airport||29.1 km|
"Will recommend it to our friends."
January 2, 2016
"We were offered good meals, clean room and had an opportunity do discover wonderful Ha Long Bay from the cruise"
November 15, 2017
"Nice ambience on cruise and friendly staff."
January 1, 2018
"Our guide Alex and the crew were friendly and knowledgeable,..."
December 20, 2018
Well-positioned in Tuan Chau Island, Royal Palace Cruise is the ideal point of departure for your excursions in Halong. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.
At Royal Palace Cruise, the excellent service and superior facilities make for an unforgettable stay. While lodging at this wonderful property, guests can enjoy 24-hour room service, daily housekeeping, 24-hour front desk, express check-in/check-out, luggage storage.
The ambiance of Royal Palace Cruise is reflected in every guestroom. air purifier, cleaning products, clothes rack, free welcome drink, slippers are just some of the facilities that can be found throughout the property. The hotel's fishing, massage, karaoke are ideal places to relax and unwind after a busy day. Enjoy unparalleled services and a truly prestigious address at the Royal Palace Cruise.
"A lovely and wonderful trip with Royal Palace Cruise."
December 25, 2018
Children and extra beds
All children are welcome.
|Guest's age||Extra bed|
Children 0-4 year(s)
Stay for free if using existing bedding.
Extra beds may be requested directly from the property; additional charges may apply
Guests 5 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Extra beds are dependent on the room you choose. Please ask the property for more details.
Royal Palace Cruise
Tuan Chau Island
Hon Gai Port
Tuan Chau Island
Tuan Chau Island
Show reviews that mention
Just spent three weeks in Vietnam and the Halong bay cruise was the best experience, we did 2 nights 3 days and were glad we did,. The second day was spent with a small group on a day boat exploring parts of the bay that 1 night trips don't get to, everything about the Royal Palace cruise was good with one minor exception being the confusing happy hour drinks. The staff were friendly, helpful and informative, the boat being of more traditional design was a good experience. All cruises do pretty much the same itinerary so its hard to compare but we were extremely happy we chose Royal Palace.
Ha Long 2 day / 1 night ”
The 2 day cruise in a Ha Long was amazing! The Royale Palace boat crew was very nice and welcoming. The tour guides, Noi, Alex, and the crew on board made our experience extra special, and very personable! They spoke great English, and were organized and clear with the itinerary and tours. The rooms were charming, comfortable, clean and bathrooms were way beyond my expectations for a boat trip. Beds very comfortable as well! The food included is worth the price alone, everyone was well fed, and diets were well catered to (I’m a vegetarian so this was a plus for me). I would highly recommend this boat, and tour to Ha Long Bay! It’s the best way to see the landscape, in comfort and style! The value of the trip and price is certainly exceptional!
My son and I came to Halong Bay for an early Christmas trip and we had the most relaxing and enjoyable time. Our guide Alex and the crew were friendly and knowledgeable, the room was clean with the most amazing view and my 7 year old son had a ball. The food was great and the size of the boat really made it feel all the more intimate. We will back again!
Alex was a great host on the boat. He was attentive, professional, knowledgeable, enthusiastic. The food was very very good and plentyful. The staff was very good. Jack our guide gave us a good briefing on the bus before the trip. Room was great. Everything was very clean and the whole trip sas well organised. The schedule was executed smoothly without any pressure or stress on the guests.
Awesome experience at Halong Bay”
I had a great time during my Royal Palace Cruise tour. I spent one night at the boat and the second on the bungalow. The boat is not new but well-maintained. Our tour guide, Dgu (not sure how to spell it), was very nice and accomodating. The ref in our room was broken but i didnt bother complaining about it because our next door was having the same issue and had no immediate fix. The second night at the Nam Cat island was simply fabulous as well. It was nice and quiet, and you have a lot of recreational stuff to do. There was a slight moment when water stopped while i was showering, but they fixed that after a few minutes. Overall, almost all the food prepared on the tour package were delicious and splendid. I'd recommend this to a friend :)
The tour guy was nice and helpful. The room was average even though we were upgraded to the suites, but worth the money. Food was okay. Activities were fun. I guess I have always stayed at modern places so I am a bit picky. But overall it was fun, nothing to complain.
great experience 3 days and 2 nights [ 1 night cruise 1 night in cat ba island) . ”
hai our tour guide made our trip fabulous. the food is awesome . not so expensive . just have a few insects (like small black ) inside our room. the bed is not so good as they have connected 2 single beds that made us uncomfortable while sleeping. but overall cruise trip still excellent
Fantastic scenery, great food, decent facilities”
Everything ok in notmal conditions, friendly staff, particularly the cruise manager. The only down is a bit of amateurish approach when we got in the middle if the fog in a speedboat, trying to find the boat. It took a while to find the boat....
Friendly and excellent cruise”
The manager Mr Huang, Canh Lee and Tour Guide Geng (Lucky) are very friendly and helpful. They have made our trip enjoyable and memorable. We in a group of 21 persons with families and younger children really have funs with their activities such as kayaking, karaoke and cooking class. This Royal Palace Cruise is highly recommended.
Very poorly managed company”
Too many hassle given to the customers... 20 Emails the night before the stay... no staff to welcome us at the pier... board the boat and received an email 10 min later telling us that there is a problem with one of our two rooms and we need to go on an other boat... they had simply overbooked... they then transferred us telling that it is an upgrade which wasn’t. The other boat (Silver Sea) was bigger and had no charm at all... not what we wanted... The staffs were nice but at the end when we pay this amount of money for one night, we also expect a smooth experience... I will never book again with this company.
A lovely trip with beautiful boat and team”
A lovely and wonderful trip with Royal Palace Cruise. The views were stunning, the ship was super nice, cozy and clean. Foods were delicious and all staffs were so friendly and helpful, especially Mr. Alex.
Tight schedule with no flexibility”
I wouldn’t recommend the cruise on Halong Bay if you want to avoid touristic sights with no personality whatsoever. The two stars I gave come from three things I considered to be nice: facilities (the cabin was nice and clean), food (good food! And so much of it as well) and mostly friendly staff (although English skills weren’t that good). Otherwise than that the schedule was too tight, imagine waking up at 6.30 when you’re on holiday!! And there was no alternative option if it was raining.. for example we decided to stay on the boat since the only activity during the day was to go on a VERY touristic kayaking trip even though it was pouring rain and we already did that once. The sights lacked personality and there were cheap touristic souvenirs available everywhere. Even the “only beach where you can swim in Halong Bay” (according to the group leader) was crowded, dirty and small. I don’t know what I expected but certainly a little bit more exclusiveness, flexibility and variety.
Halong bay is a must see”
Great boat and itinerary. You pay a fair bit of money for the cruise, they charge for water and coffee. Beer, wine, mixed drinks no problem... but water and coffee is a little ridiculous.
Breathtaking Halong Bay ”
We had an amazing trip with Royal Palace Cruise. Being vegetarian , we had special requests which were met with enthusiasm and friendliness by the staff. They gave us a room upgrade to Ocean View room. Well planned itinerary and appropriate set of activities on board. Only improvement I can think of is party of sorts at night on the deck. Would surely recommend this cruise at the current price point.
A straightforward 24 hour (midday to midday) cruise round Ha Long Bay with a visit to Titov island to climb the stairs to the top of the hill along with hundreds of other tourists, then a hour paddling in kayaks around a small area (empty and relaxed). Evening is karaoke, a bit of fishing, or just enjoying the view. The next morning is up early to visit Surprise cave without too many tourists. Food was very good, and the staff were good fun without being intrusive. All-in-all a good value trip.
Excellent staff, excellent experience”
We spent a day at this cruise ship. Every member of the staff was very friendly and would walk the extra mile for us. The facilities were very clean and the route they chose was ideal. All activities were relaxed and well designed! Thank you!
The boat is beautiful with typical vietnamese carved wood. Rooms have everything you need. Food was amazing with traditional meals prepared in a sophisticated way. The tours were great with several optional activities. Staff was always very professional and really friendly. The highlight was the birthday cake they organised for my boyfriend birthday, we were very pleased and would definitely come back!
Excellent Holiday - The Best Boat - Food Was Average - Air Con Switched Off Before 5pm”
Not sure what happened with food on this boat but it was cheap and small quantity - almost like the chef was switched out or they were skimping out. The reason I say this is because on the last day we got the best cooked food / buffet / crab / seafood but ONLY on the last day ? and for the other days it was soup / chicken nothing special not filling. The host was good but at the end of every meal he would ask everyone if they were happy with the food - we all ate together it's not as if someone was going to complain in front of everyone else. Everything else was absolutely amazing - the boat is second to none - I did enough research and this is by far the best boat out there in terms of quality and facilities. The SeaView rooms are small and no good but are advertised as premium. We stayed in the Royal Suite room which was like a mini hotel room with its own balcony and sundeck chairs on the end of one side of the boat. Definitely recommend paying the extra for this beautiful room
Incredible trip ”
I have just finished halong bay trip with Royal palace cruise. I feel so lucky to choose this cruise because of the unique itinerary this company organised and great service. I wished to have an experience on traditional boat , not western luxury boat , and Royal palace cruise exceeded my expectation due to the unique traditional architecture , wonderful service offered by friendly and professional staff . This company brought customers to their private area for swimming and kayaking where you can exposed yourself to nature , very tranquil and stunning. I wish I could have booked few days on this cruise. I highly reccommend this boat to everyone
A really good cruise with fantastic food that was customized for each individual. We don't consume beef or pork and every meal was free from these 2 meat for us. The daily activities kept us occupied and even if there wasn't anything to do , the cruise itself was very relaxing . David , our guide on the boat was amazing. He was very informative ,polite and funny.The staff on board were all well trained and smiled pleasantly at all times. There was hardly any delay in the schedule as well. Overall we were happy that we choose royal palace cruise.