Exterior view, Royal Palm Hotel in Durban
Deluxe Twin Studio - Room plan, Royal Palm Hotel in Durban
Buffet, Royal Palm Hotel in Durban
Executive lounge, Royal Palm Hotel in Durban
Lobby, Royal Palm Hotel in Durban
Facilities, Royal Palm Hotel in Durban
Facilities, Royal Palm Hotel in Durban

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8.4Excellent

5,223 reviews

5,223 reviews

Location 9.2
Cleanliness 8.5
Service 8.4
Value for money 8.4
Facilities 8.2
Room comfort and quality 7.8
See map

9.2Exceptional

Location rating score

Exceptional location
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Barnyard Theatre
120 m
Imax
120 m
Ster Theatres - Gateway Mall
120 m
Gateway Theatre Of Shopping
190 m
Wavepark Gateway
260 m
Popular landmarks
Umgeni River Bird Park
10.0 km
Moses Mabhida Stadium
11.8 km
Big Rush Urban Adrenaline
12.2 km
Mitchell Park Zoo
12.3 km
Suncoast Casino
12.7 km
Closest landmarks
Dr Ajesh (Shaun) Janki, Psychiatrist
230 m
Umhlanga Hospital
260 m
KZN Day Clinic
300 m
Golfers Club
710 m
19th Hole Putting Course
1.1 km

Royal Palm Hotel

6 Palm Boulevard, New Town Centre, Umhlanga, Durban, South Africa, 4320 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Umhlanga part of Durban, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous uShaka Marine World. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

Located in heart of Durban

Check-in [24-hour]

Airport transfer

Great Breakfast

Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Sauna

Front desk [24-hour]

Luggage storage

This property is in high demand!

3 travelers have booked today.

Value for money8.4
Distance to city center18.3 Km
Location rating9.2
Nearest airportKing Shaka International Airport (DUR)
Distance to airport13.7 km

Rooms available at Royal Palm Hotel

Very good
Room comfort & quality

7.8

2 Bedroom Penthouse
...
  • Room size: 102 m²/1098 ft²
  • Balcony/terrace
  • 2 single beds or 1 king bed...
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2-Bedroom Apartment
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 double bed & 1 double bed
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3 Bedroom Penthouse
...
  • Room size: 155 m²/1668 ft²
  • Balcony/terrace
  • 1 queen bed or 1 double bed...
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Executive Suite Twin
...
  • Room size: 64 m²/689 ft²
  • Balcony/terrace
  • 2 single beds
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Executive Suite King
...
  • Room size: 64 m²/689 ft²
  • City view
  • 1 queen bed
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Executive Deluxe King Room
...
  • Room size: 51 m²/549 ft²
  • Balcony/terrace
  • 1 king bed
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Executive One Bedroom Suite
...
  • Room size: 63 m²/678 ft²
  • Balcony/terrace
  • 1 king bed
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Deluxe Twin Room - Disability Access
...
  • Room size: 55 m²/592 ft²
  • Balcony/terrace
  • 2 single beds or 1 king bed
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Deluxe Room
...
  • Room size: 45 m²/484 ft²
  • 1 king bed & 1 king bed
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Suite Three Bedrooms
...
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    Top things to do in Durban

    Up to 10% off

    Popular things to do

    popular things to do

    Frequently asked questions

    Does Royal Palm Hotel provide shuttle service for getting around?

    For your ease of travel around the city, Royal Palm Hotel provides None right at your doorstep making it simple for you to get to places conveniently.

    Does Royal Palm Hotel offer dry cleaning services?

    Yes! Royal Palm Hotel provides dry cleaning service that is available all throughout your stay, making sure you're always looking your finest in your favorite outfit. Please contact the property for more information.

    Is car parking available at Royal Palm Hotel?

    Royal Palm Hotel features car park onsite with charges applied for customers with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

    What procedures does Royal Palm Hotel take in terms of hygiene, safety, and cleanliness?

    Royal Palm Hotel meet our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes well equipped with temperature check for guests and staff, free face masks, and first aid kit for additional safety measures and hygiene protocols.

    What public parks are in close proximty of Royal Palm Hotel?

    While lounging at Royal Palm Hotel, enjoy your morning or evening stroll at nearby park which include Durban View Park and CJ Saunders Park.

    What do local travelers think about Royal Palm Hotel?

    Verified local travelers that have stayed at this property have given Royal Palm Hotel an average rating of 9.0. You can look up on more detailed customer testimonials, and feedback for this property down in the review section.

    What are popular attractions close to Royal Palm Hotel?

    Royal Palm Hotel’s location in the Umhlanga neighborhood puts it in close vicinity to famous destinations including Natal Shark Board.

    What popular natural sightseeing attractions are in close proximity to Royal Palm Hotel?

    Royal Palm Hotel is situated within Umhlanga, which makes it conveniently close to natural sights including Natal Shark Board.

    What time is check-in and check-out at Royal Palm Hotel?

    Check-in is from 02:00 PM, and check-out is until 10:00 AM. You may inquire about early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the specified time frame may be charged an additional fee.

    What is the closest airport to Royal Palm Hotel?

    The closest airport to Royal Palm Hotel is King Shaka International Airport, 14.0 km away.

    More about Royal Palm Hotel

    More about Royal Palm Hotel

    Experience Luxury and Comfort at Royal Palm Hotel in Durban

    Welcome to the Royal Palm Hotel, a luxurious 4-star hotel nestled in the vibrant city of Durban, South Africa. With its prime location, impeccable service, and modern amenities, this hotel promises an unforgettable stay for both business and leisure travelers alike. As you step into the hotel, you will be greeted by a warm and inviting atmosphere. The check-in process is a breeze, starting from 02:00 PM, allowing you to settle in and start your Durban adventure without any delays. And if you're arriving by air, you'll be pleased to know that the hotel is just a short 20-minute drive away from the airport, ensuring a hassle-free journey. Situated just 18.3 kilometers from the city center, the Royal Palm Hotel offers the perfect balance between tranquility and convenience. Whether you're looking to explore the vibrant cityscape or relax on the pristine beaches, you'll find yourself within easy reach of all the attractions and activities that Durban has to offer. The Royal Palm Hotel boasts 94 elegantly designed rooms, each offering a haven of comfort and style. The hotel was built in 2007, ensuring that the facilities are modern and well-maintained. From spacious beds to luxurious bathrooms, every detail has been carefully curated to provide you with the utmost comfort during your stay. Please note that the hotel's child policy does not allow children to stay free of charge. However, extra charges may apply if you're traveling with little ones. The hotel's friendly and attentive staff will be more than happy to assist you with any queries or arrangements to ensure a seamless and enjoyable stay for the whole family. Indulge in the finest amenities and services at the Royal Palm Hotel in Durban. Whether you're here for business or leisure, you'll experience a level of luxury and comfort that will exceed your expectations. Book your stay today and embark on a truly remarkable journey in the heart of Durban, South Africa.

    Unwind and Indulge in Royal Palm Hotel's Luxurious Entertainment Facilities

    At Royal Palm Hotel, we understand the importance of relaxation and entertainment during your stay. That's why we offer a wide range of top-notch facilities to ensure that you have a truly unforgettable experience. Step into our vibrant shopping area and explore a variety of shops, where you can find unique souvenirs and gifts to take home as a memento of your time in Durban. After a day of exploring the city, head to our stylish bar and unwind with a refreshing drink in hand. Our skilled bartenders are ready to craft your favorite cocktails while you relax and soak in the lively atmosphere. For those seeking ultimate relaxation, our spa is the perfect haven. Indulge in a rejuvenating massage, or pamper yourself with a sauna or steam room session. Our experienced therapists will take care of your every need, leaving you feeling refreshed and invigorated. With Royal Palm Hotel's entertainment facilities, your stay in Durban will be filled with relaxation, excitement, and unforgettable memories. So treat yourself to a truly luxurious experience and let us take care of your every need.

    Experience a World of Sports at Royal Palm Hotel

    At Royal Palm Hotel, we understand the importance of staying active and having fun while on vacation. That's why we offer an impressive range of sports facilities that cater to all interests and fitness levels. Our state-of-the-art fitness center is equipped with the latest cardio and strength-training equipment, ensuring that you can maintain your workout routine even while away from home. For those looking for a more leisurely activity, our bowling alley provides hours of entertainment for both beginners and seasoned bowlers. Challenge your friends or family to a friendly game and enjoy the lively atmosphere. If you're in the mood for a round of mini golf, our beautifully landscaped course offers a fun and challenging experience for all ages. Putt your way through the course and enjoy the lush surroundings as you compete with your loved ones. For those seeking a more holistic approach to fitness, our dedicated yoga room provides a serene space to practice your asanas and find inner peace. Whether you're a beginner or an experienced yogi, our experienced instructors will guide you through rejuvenating sessions. Best of all, all these sports facilities are available to our guests free of charge. So, whether you're a fitness enthusiast, a bowling aficionado, a mini golf lover, or a yoga enthusiast, Royal Palm Hotel has something to offer everyone. Come and experience a world of sports at our hotel in Durban, South Africa.

    Convenience at Your Fingertips: Royal Palm Hotel's Exceptional Facilities

    At Royal Palm Hotel in Durban, South Africa, convenience is not just a promise, but a way of life. With a wide range of exceptional facilities, this hotel ensures that guests have everything they need for a comfortable and hassle-free stay. One of the standout convenience facilities at Royal Palm Hotel is the laundry service. Guests can say goodbye to the stress of finding a laundromat or wasting precious vacation time on laundry chores. The hotel's efficient laundry service takes care of all their laundry needs, leaving them with more time to explore the vibrant city of Durban. For those who prefer to dine in the comfort of their rooms, the room service at Royal Palm Hotel is second to none. Guests can enjoy a delicious meal from the hotel's extensive menu, delivered right to their doorstep. Whether it's a hearty breakfast to kickstart the day or a late-night snack, the room service at Royal Palm Hotel ensures that guests are well taken care of. Safety is paramount at Royal Palm Hotel, and guests can have peace of mind knowing that their valuables are secure. The hotel provides safety deposit boxes where guests can store their important documents, jewelry, and other valuable items. With this facility, guests can explore Durban with confidence, knowing that their belongings are in safe hands. The hotel's concierge service is another convenience facility that ensures guests have a seamless stay. The knowledgeable and friendly concierge staff are always ready to assist with any queries or requests. Whether it's arranging transportation, booking tickets for local attractions, or providing recommendations for the best dining spots in the city, the concierge service at Royal Palm Hotel goes above and beyond to make guests' stay truly memorable. In today's connected world, staying connected is essential, even while on vacation. That's why Royal Palm Hotel offers Wi-Fi in public areas and free Wi-Fi in all rooms. Guests can easily stay connected with their loved ones, catch up on work, or simply browse the internet from the comfort of their rooms or the hotel's public areas. For guests who prefer a designated smoking area, Royal Palm Hotel has got them covered. This facility ensures that smokers can enjoy their cigarettes without disturbing non-smoking guests. Additionally, the hotel offers dry cleaning services, ensuring that guests can always have fresh and clean clothes throughout their stay. Luggage storage is also available, allowing guests to explore Durban freely without worrying about their bags. To cater to any last-minute needs, Royal Palm Hotel has a convenience store on-site. From snacks and beverages to toiletries and travel essentials, guests can find everything they need without having to step outside the hotel. Lastly, the hotel's daily housekeeping service ensures that guests can relax and unwind in a clean and tidy environment. The dedicated housekeeping staff takes care of all the cleaning and maintenance, leaving guests with a refreshed and comfortable space to return to after a day of exploring Durban. With its extensive range of convenience facilities, Royal Palm Hotel is the perfect choice for travelers looking for a hassle-free and comfortable stay in Durban. From laundry service to room service, safety deposit boxes to concierge assistance, this hotel has it all. Book your stay at Royal Palm Hotel and experience the true meaning of convenience.

    Convenient Transport Facilities at Royal Palm Hotel

    At Royal Palm Hotel, we understand the importance of seamless travel experiences for our guests. That's why we offer a range of convenient transport facilities to ensure you have a hassle-free stay in Durban, South Africa. For those arriving by air, our airport transfer service is available to pick you up from the airport and transport you directly to the hotel. Our professional and friendly drivers will be waiting to greet you upon arrival, making your journey to the hotel comfortable and stress-free. If you prefer to drive yourself, we have a car park onsite where you can safely park your vehicle. Self-parking is available, and car park charges are applied. Additionally, we offer a car hire service for guests who wish to explore the city at their own pace. Our reliable and well-maintained cars are perfect for discovering the vibrant sights and attractions of Durban. For those who prefer not to drive, our shuttle service and taxi service are also available to take you to your desired destinations in the city.

    Luxurious Room Facilities at Royal Palm Hotel

    Experience the epitome of luxury and comfort at Royal Palm Hotel in Durban, South Africa. Our rooms are thoughtfully designed to provide the utmost relaxation and convenience for our guests. Each room is equipped with top-notch facilities, ensuring a memorable stay. Escape the heat of Durban with our efficient air conditioning system, which allows you to set the perfect temperature to suit your preference. Wrap yourself in plush bathrobes, adding a touch of indulgence to your stay. Say goodbye to bad hair days with the hair dryer provided in every room, ensuring you look your best for any occasion. Enjoy a refreshing drink from the mini bar, stocked with a wide range of beverages to quench your thirst. Step out onto your own private balcony or terrace and take in the breathtaking views of Durban's skyline or the stunning Indian Ocean. Stay entertained with our satellite/cable TV, offering a variety of channels to suit your interests. At Royal Palm Hotel, we take pride in providing exceptional room facilities to enhance your stay. Book your stay with us and experience the ultimate in comfort and luxury.

    Indulge in Culinary Delights at Royal Palm Hotel

    At Royal Palm Hotel, we understand that dining is an essential part of any memorable stay. That's why we offer a range of dining facilities to cater to all tastes and preferences. Whether you're craving a quick coffee fix, a leisurely meal at a restaurant, or the convenience of in-room dining, we have it all covered. Start your day off right with our delectable breakfast buffet. Indulge in a variety of freshly baked pastries, tropical fruits, cereals, and hot dishes prepared to perfection. For those with a lighter appetite, our continental breakfast option offers an array of healthy choices to kickstart your day. When it comes to dining options, our coffee shop is the perfect spot to relax and unwind. Sip on a freshly brewed cup of coffee or tea while enjoying a selection of sandwiches, salads, and pastries. For a more formal dining experience, head to our on-site restaurant, where our talented chefs create culinary masterpieces using the finest local ingredients. If you prefer the comfort and privacy of your room, our room service is available around the clock. Choose from an extensive menu featuring a range of international and local dishes, all delivered straight to your doorstep. And rest assured, our daily housekeeping ensures that your dining experience is always accompanied by a clean and inviting atmosphere. At Royal Palm Hotel, we take pride in providing exceptional dining experiences for our guests. Whether you're a food enthusiast or simply looking for a satisfying meal, our dining facilities are sure to exceed your expectations.

    Luxurious and Spacious Rooms at Royal Palm Hotel

    Discover the exquisite room offerings at Royal Palm Hotel, where luxury meets comfort in the heart of Durban, South Africa. Choose from a variety of well-appointed rooms that cater to different preferences and group sizes. Experience the epitome of elegance and relaxation in our 2 Bedroom Penthouse and 2-Bedroom Apartment, featuring stylish decor and ample space for a memorable stay. For those seeking a more spacious retreat, our 3 Bedroom Penthouse offers a range of bed options to suit your needs. Booking your stay at Royal Palm Hotel on Agoda ensures that you enjoy the best prices and a hassle-free experience. With Agoda's lowest price guarantee, you can be confident that you're getting the best deal available. Additionally, Agoda's user-friendly platform allows you to easily compare room options, view real-time availability, and secure your reservation with just a few clicks. So why wait? Book your dream getaway at Royal Palm Hotel today and indulge in the ultimate luxury experience.

    Discover the Vibrant Umhlanga in Durban, South Africa

    Nestled along the picturesque coastline of Durban, South Africa, lies the vibrant and bustling suburb of Umhlanga. With its pristine beaches, stunning ocean views, and a vibrant nightlife, Umhlanga is a haven for both leisure and business travelers alike. One of the highlights of Umhlanga is its beautiful beachfront promenade, offering breathtaking views of the Indian Ocean. Take a leisurely stroll or jog along the promenade, and soak up the warm sun while enjoying the refreshing sea breeze. For adventure enthusiasts, Umhlanga is also a popular spot for water sports such as surfing, kiteboarding, and paddleboarding. Umhlanga is not just about the beach, it also offers a vibrant dining and entertainment scene. From trendy cafes and seafood restaurants to lively bars and nightclubs, there is something for everyone. Indulge in delicious local cuisine, sip on refreshing cocktails, or dance the night away to live music. For those seeking a shopping experience, Umhlanga boasts an array of boutique shops, high-end fashion outlets, and local markets. Explore the Gateway Theatre of Shopping, one of the largest retail and entertainment complexes in the Southern Hemisphere, offering a wide range of shops, restaurants, and entertainment options. Whether you're looking for relaxation, adventure, or a lively nightlife, Umhlanga has it all. Experience the vibrant energy and natural beauty of this coastal gem during your stay at the Royal Palm Hotel in Durban, South Africa.

    Convenient Transportation from Durban Airports to Royal Palm Hotel

    Located in the picturesque coastal city of Durban, South Africa, Royal Palm Hotel is a luxurious retreat situated in the vibrant suburb of Umhlanga. Getting to this exquisite hotel is a breeze, thanks to the convenient transportation options available from the nearest airports. If you're arriving at King Shaka International Airport, the closest airport to Durban, you can easily reach Royal Palm Hotel by taking a taxi or an airport shuttle service. The journey takes approximately 20 minutes, allowing you to quickly settle into the comfort and elegance of the hotel. Alternatively, if you prefer public transportation, you can take a bus from the airport to the nearby Gateway Theatre of Shopping, which is just a short walk away from Royal Palm Hotel. For those flying into Virginia Airport, another option is to hire a car and drive to the hotel. The drive from Virginia Airport to Royal Palm Hotel takes around 25 minutes, taking you along scenic coastal routes and allowing you to soak in the beauty of Durban. No matter which airport you arrive at, rest assured that reaching Royal Palm Hotel is a seamless and hassle-free experience. With its prime location in Umhlanga and excellent transportation connections, this luxurious hotel is the perfect choice for travelers seeking a tranquil and stylish retreat in Durban.

    Explore the Vibrant Surroundings of Royal Palm Hotel

    Situated in the heart of Durban, South Africa, Royal Palm Hotel offers easy access to a variety of exciting landmarks and attractions. Just a short distance away, you'll find the Natal Shark Board, a fascinating institution dedicated to the conservation and research of sharks. Discover the incredible world of these majestic creatures through informative exhibits and interactive displays. For those seeking a thrilling adventure, Wavepark Gateway is a must-visit attraction. This exhilarating water park promises hours of fun for visitors of all ages. Ride the exciting slides, relax in the lazy river, or simply soak up the sun in the poolside loungers. Whether you're a thrill-seeker or looking for a place to unwind, Wavepark Gateway has something for everyone. Golf enthusiasts will be delighted to know that the renowned Golfers Club is just a stone's throw away from the hotel. Tee off at this premier golfing destination and enjoy a challenging round amidst lush green fairways and stunning views. After a day on the course, unwind at the clubhouse and indulge in delicious refreshments. Nature lovers will appreciate the proximity to the Umhlanga Lagoon Nature Reserve and the Hawaan Forest Nature Reserve. Immerse yourself in the beauty of these protected areas, home to a diverse range of plant and animal species. Take a leisurely stroll along the walking trails, breathe in the fresh air, and admire the picturesque scenery. For those in need of medical assistance, the Umhlanga Hospital is conveniently located nearby. Rest assured knowing that quality healthcare is within easy reach during your stay at Royal Palm Hotel. With so many exciting landmarks and attractions in the vicinity, Royal Palm Hotel is the perfect choice for travelers looking to explore the vibrant surroundings of Durban, South Africa.





    A Culinary Adventure Awaits

    When it comes to dining options near Royal Palm Hotel, guests are spoiled for choice. Just a short distance away, you'll find a variety of restaurants to suit every palate. Indulge in a mouthwatering steak at Butcher Boys uMhlanga or savor the flavors of Italian cuisine at Al Firenze. If you're in the mood for seafood, head to Ocean Basket Gateway Halaal or Lord Prawn Fish & Grill. For a taste of Mediterranean fare, Lupa Osteria Umhlanga offers a delightful menu. If you're looking for a vibrant atmosphere and delicious cocktails, Little Havana is the place to be. Other nearby options include Olive & Oil Restaurant, Legacy Yard, Circus Circus Gateway, and 14 on Chartwell. With such an array of dining choices, your culinary adventure awaits just steps away from the hotel.

    Shop 'til you drop at Royal Palm Hotel's surrounding shopping landmarks

    Located in the vibrant city of Durban, South Africa, Royal Palm Hotel is surrounded by a plethora of shopping landmarks that are sure to satisfy even the most avid shopaholics. Just a stone's throw away from the hotel, you'll find Granada Square, a charming shopping center offering a mix of trendy boutiques, restaurants, and cafes. For art enthusiasts, Africa Art Gallery and Makiwa Gallery are must-visit destinations, showcasing a diverse collection of African art and crafts. La Lucia Mall, located nearby, is a shopper's paradise, with a wide range of high-end stores and popular brands. Art Africa Umhlanga Rocks is another gem, featuring unique artworks and handmade crafts. And for those looking for a truly immersive shopping experience, Gateway Theatre Of Shopping awaits, offering an extensive selection of shops, entertainment options, and even a wave pool. With such a variety of shopping landmarks in close proximity, guests at Royal Palm Hotel are spoilt for choice when it comes to retail therapy.

    Affordable Luxury: Experience Royal Palm Hotel's Exceptional Value

    At Royal Palm Hotel, you can indulge in a luxurious stay without breaking the bank. With an average price of $89 per room, this upscale hotel offers exceptional value for your money. Compared to the average price of a hotel room in Durban, which is $76, Royal Palm Hotel provides an unbeatable combination of affordability and luxury. Step into a world of elegance and sophistication at Royal Palm Hotel, where every detail has been meticulously designed to create a memorable experience for guests. From the moment you enter the stylish lobby, you'll be greeted by friendly and attentive staff who are dedicated to ensuring your stay is nothing short of perfection. With spacious and beautifully appointed rooms, featuring modern amenities and breathtaking views of the city or the ocean, Royal Palm Hotel offers a truly indulgent retreat. Whether you're visiting Durban for business or leisure, this hotel provides the perfect haven to relax and unwind after a long day of exploring the vibrant city.

    Exceptional Service and Beautiful Accommodation

    Royal Palm Hotel in Durban, South Africa, is a true gem that offers exceptional service and beautiful accommodation. From the moment you step into this lovely hotel, you are greeted by friendly and helpful staff who go above and beyond to ensure your stay is memorable. The rooms are beautifully designed, spacious, and equipped with all the amenities you could need. The facilities are top-notch, providing everything you need for a comfortable and enjoyable stay. Additionally, the hotel offers a delicious breakfast that will satisfy even the most discerning palate. With its convenient location, everything you could want or need is nearby, making it the perfect choice for both leisure and business travelers. Whether you are visiting Durban for a short getaway or an extended stay, Royal Palm Hotel is highly recommended for its outstanding service, beautiful rooms, and convenient location.

    A Luxurious Oasis with Exceptional Service

    Welcome to Royal Palm Hotel, a luxurious oasis nestled in the heart of Durban, South Africa. With an overall rating of 8.4, this hotel has consistently impressed its guests with its exceptional service and top-notch facilities. One of the standout features of Royal Palm Hotel is its unbeatable location, earning a remarkable rating of 9.2. Situated in the vibrant Umhlanga Ridge, guests have easy access to the breathtaking beaches, trendy restaurants, and bustling shopping centers that Durban is known for. Whether you're a leisure traveler looking to soak up the sun or a business traveler seeking convenience, this hotel's location is sure to exceed your expectations. Aside from its prime location, Royal Palm Hotel also excels in cleanliness, receiving a rating of 8.4. Guests have consistently praised the hotel's housekeeping staff for their attention to detail and immaculate upkeep of the rooms and public areas. From the moment you step foot into the hotel, you'll be greeted with a spotless environment that exudes luxury and comfort.

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    Amenities and facilities

    Excellent
    Facilities

    8.2

    Most talked about facilities

    Breakfast

    21 mentions

    Housekeeping

    13 mentions

    Food & Dining

    4 mentions

    Beach

    1 mention

    Languages spoken
    • English
    Accessibility
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Bowling alley
    • Fitness center
    • Massage
    • Mini golf course
    • Sauna
    • Spa
    • Spa/sauna
    • Steamroom
    • Yoga room
    Cleanliness and safety
    • Breakfast in room
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Hand sanitizer
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Rooms sanitized between stays
    • Temperature check for guests and staff
    Dining, drinking, and snacking
    • A la carte breakfast
    • Alcohol
    • Alternative meal arrangement
    • Bar
    • Breakfast [buffet]
    • Breakfast [continental]
    • Coffee shop
    • Kitchen
    • Restaurants
    • Room service
    Services and conveniences
    • Air conditioning in public area
    • Concierge
    • Convenience store
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Gift/souvenir shop
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Shops
    • Smoke-free property
    • Smoking area
    • Terrace
    • Xerox/fax in business center
    For the kids
    • Babysitting service
    • Family room
    Land sports
    • Golf course (within 3 km)
    Access
    • CCTV in common areas
    • Check-in [24-hour]
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Security [24-hour]
    • Smoke alarms
    Getting around
    • Airport transfer
    • Car park [charges apply]
    • Car park [free of charge]
    • Car park [nearby]
    • Car park [on-site]
    • Rental car
    • Shuttle service
    • Taxi service

    Food and dining

    Breakfast options
    • Full English/Irish
    Restaurants on site
    THYME@ROYAL PALM
    • Menu: Buffet

    Location

    6 Palm Boulevard, New Town Centre, Umhlanga, Durban, South Africa, 4320
    Exceptional
    Location

    9.2

    Airports
    • King Shaka International Airport (DUR)
      13.7 km
    • Pietermaritzburg Airport (PZB)
      65.5 km
    Public transportation
    • Mount Edgecombe Station
      4.1 km
    • Phoenix
      5.6 km
    Hospital or clinic
    • Dr Ajesh (Shaun) Janki, Psychiatrist
      230 m
    Convenience store
    • On-site
    Cash withdrawal
    • ATM
      150 m

    What's nearby

    Popular landmarks
    • Umgeni River Bird Park
      10.0 km
    • Moses Mabhida Stadium
      11.8 km
    • Big Rush Urban Adrenaline
      12.2 km
    • Mitchell Park Zoo
      12.3 km
    • Suncoast Casino
      12.7 km
    • Durban Botanic Gardens
      14.4 km
    • uShaka Wet 'n Wild
      15.9 km
    • uShaka Marine World
      16.1 km
    • The Valley of a 1000 Hills
      30.1 km
    Nearby landmarks
    • Barnyard Theatre
      120 m
    • Imax
      120 m
    • Ster Theatres - Gateway Mall
      120 m
    • Gateway Theatre Of Shopping
      190 m
    • Dr Ajesh (Shaun) Janki, Psychiatrist
      230 m
    • Umhlanga Hospital
      260 m
    • Wavepark Gateway
      260 m
    • KZN Day Clinic
      300 m
    • CJ Saunders Park
      310 m
    • Gorimas
      320 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-2 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 3-11 year(s)
    Must use an extra bed
    If you need an extra bed, it will incur an additional charge.
    Guests 12 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from14:00
    • Check-in until21:00
    • Check-out from10:00
    • Check-out until10:00
    • Reception open until00:00
    Getting around
    • Airport transfer fee350 ZAR
    • Distance from city center18.3 Km
    • Travel time to airport (minutes)20
    Extras
    • Breakfast charge (unless included in room price)215 ZAR
    The property
    • Non-smoking rooms/floorsno
    • Number of bars/lounges1
    • Number of floors6
    • Number of restaurants1
    • Number of rooms 94
    • Room voltage220
    • Year property opened2007
    Parking
    • Daily parking fee0 ZAR

    Reviews of Royal Palm Hotel from real guests

    8.4
    Location9.2
    Cleanliness8.5
    Service8.4
    Value for money8.4
    Facilities8.2
    Room comfort and quality7.8
    High score for Durban
    Rating
    9+ Exceptional (280)
    8-9 Excellent (81)
    7-8 Very Good (85)
    6-7 Good (46)
    <6 Below Expectation (99)
    Guest Type
    Room Type
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    Show reviews that mention 

    Showing 591 verified guest comments
    12345
    10.0
    Exceptional
    Sindisiwe from South Africa
    Couple
    Executive Suite Twin
    Stayed 2 nights in February 2023

    Real as per pictures”

    we arrived early at 12pm we waited in a beautiful waiting àrea fully air-conditioned and fresh. We check in at 1:30 smooth and pleasant staff. the unit was superb ❤️ clean and very up market. Well mannered housekeeping staff. very friendly kitchen staff... I mean location it's a winner right on the doorstep of Gateway mall. Will highly recommended ít

    Reviewed February 20, 2023
    10.0
    Exceptional
    Sadhna from South Africa
    Solo traveler
    Executive Suite King
    Stayed 1 night in February 2023

    Value for money”

    Great location with Gateway shopping center situated directly across from the hotel. The rooms are large and beautiful and clean and the hotel is quiet. The hotel used to have good hairdryers and GHDs but sadly the hairdryers have been downgraded and the GHDs removed from the room. I only stay at Royal Palm hotel

    Reviewed February 25, 2023
    10.0
    Exceptional
    Sam from South Africa
    Couple
    Executive Deluxe King Room
    Stayed 1 night in April 2023

    Perfect Location”

    We really enjoyed our overnight stay here in an exec deluxe suite- bath and shower and large room with balcony. Excellent location just a few feet from gateway meant we did not have to drive for dinner.

    Reviewed April 05, 2023

    Dear Sam, Many thanks for your time taken and feedback its most appreciated, we are all delighted you enjoyed your stay with us. Wishing you a lovely week ahead - and looking forward to welcoming you back in the near future. Kind regards, Team Royal Palm

    Responded April 08, 2023
    Royal Palm Hotel
    10.0
    Exceptional
    Saajal from South Africa
    Couple
    Executive Deluxe King Room
    Stayed 1 night in April 2023

    Exceptional”

    The place was very neat and clean. Staff were amazing and friendly. I would definitely go again

    Reviewed April 27, 2023
    10.0
    Exceptional
    Kesh from South Africa
    Family with young children
    Executive Suite King
    Stayed 1 night in June 2022

    Best Hotel”

    This is by far the best Hotel I stayed in to date.Im and international traveler and having stayed at The Marina Bay Sands the hospitality could not be matched.

    Reviewed April 09, 2023
    12345
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