This property is in high demand!
11 travelers have booked today.
"Rooms are spacious, Great Location, parking available."
Hellen - October 22, 2019
Exceptional
Location rating score
11 travelers have booked today.
The rooms were clean and cute, it also has a spa facility and gym, the employees are also so sweet and friendly!
Sadia | January 7, 2020
The hotel is amazing and the staff at the Restaurant were very friendly and helpful.
Nikiwe | February 4, 2020
The penthouse was spacious,comfortable beds and centrally situated.
Tasneem | November 12, 2019
Place was really value for money as it was beautiful and so clean.
Hermine | January 14, 2020
Our stay was lovely, the room was so beautiful and clean/ tidy.
Romona | February 17, 2020
Will definitely stay with you next time I visit Durban.
Nikiwe | February 4, 2020
Airport transfer
Located in heart of Durban
Free Wi-Fi in all rooms!
Hot tub
Sauna
Value for money | 8.4 |
Distance to city center | 18.3 Km |
Location rating | 9.2 |
Nearest airport | King Shaka International Airport (DUR) |
Distance to airport | 13.7 km |
Check-in is from 02:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
Royal Palm Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 350 ZAR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Royal Palm Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Royal Palm Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 65 ZAR per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Durban with private transportation, the hotel can arrange both taxis or car rental.
Royal Palm Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.
Thobekile | October 9, 2019
Annerley | November 28, 2019
Ezekiel | February 16, 2020
Royal Palm Hotel, positioned in the heart of Umhlanga new town center, is situated in an ideal location for both business and recreational travel, just 20 minutes from King Shake International Airport and a five-minute drive to the pristine panoramic Indian ccean. This affordable, upscale apartment style hotel offers luxurious and convenient accommodation. The executive style penthouses have ample living space, all overlooking the stylish palm boulevard. This property is ideally situated within walking distance to the renowned gateway theater of shopping, offering you world-class retail and entertainment. The en-suite hospitality rooms are renowned for their size and modern equipment, including Wi-Fi Internet access, complimentary access to the onsite health and vitality center, and semi self-catered kitchens. Be sure to check out the A-grade conference facility, offering you an array of corporate and team building packages.
Roland | November 20, 2019
Children and extra beds
All children are welcome.
Guest's age | Extra bed |
---|---|
Infant 0-2 year(s) | Stay for free if using existing bedding. Baby cot/crib available upon request |
Children 3-11 year(s) | Stay for free if using existing bedding. Extra beds may be requested directly from the property; additional charges may apply |
Guests 12 years and older are considered as adults | Extra beds may be requested directly from the property; additional charges may apply |
Others
Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.
Best value! ![]() Royal Palm Hotel | ![]() | ![]() | ![]() | |
Dining | Breakfast available | Breakfast available | Breakfast available | Kitchen |
Guest rating | Excellent 806 reviews 8.4 Location 9.2 | Excellent 378 reviews 8.4 Location 9.3 | Excellent 1993 reviews 8.3 Location 9.1 | Review score 3 reviews 6.8 Location 4.0 |
Neighborhood | Umhlanga | Umhlanga | North Beach | Point |
Show reviews that mention
Weekend Getaway”
The location was a plus we could just walk across the road and we in gateway such convenience. We didnt have to go anywhere else because everything we required was there. We got a 2 bedroom apartment and the apartment was nice but old and outdated. The apartment feels neglected. The door handles of the second bedroom were broken and falling off. The bath in the main bedroom the bath plug was not working at all. The bed we slept on was very uncomfortable and could not get a good nights rest. We stayed at royal palm before but this time we were rather dissapointed. The kitchen is not utensil equipped. No sharp knives or proper glasses or cutting board. They had shortages of irons and it would be nice if each apartment had a iron and ironing board in them. Small touches like these can make a huge difference. Other than that we enjoyed our stay.
I enjoy to stay here”
I like everything in this hotel. Everything just great from pillow till breakfast. Thank you royal palm hotel. I will stay here next time
GREAT!”
LOVE THE CONVENIENCE OF THIS HOTEL! STAFF ARE FRIENDLY , HELPFUL AND VERY ACCOMMODATING :) SECOND TIME I HAVE STAYED AT THE ROYAL PALMS AND WILL NOT STAY ANYWHERE ELSE THANK YOU!
Exceptional”
Excellent breakfast. Enjoyed the spacious two bedroom suite. Will definitely come back to the Royal Palm Hotel.
Exceptional”
will Stay again in this Hotel, well done all of the staff at THE ROYAL PALM HOTEL
royal palm great location”
we stayed at the Royal palm and had a 2 bedroom executive suite. it had great space, 2 bathrooms and comfy beds with amazing pillows and linen. the location to Gateways was fantastic, literally just across the road. No view from our rooms, but nice patio and the fact there was a microwave and fridge is a great help. Secure underground parking. all around a very comfortable large suite
Needs alot of attention to stand up to a 4 star rating rooms need attention ”
Decent hotel but currently some 3 star offer better quality than a 4 star like the royal palms. The hotel rooms need attention and specifically the toilets in rooms water seepage and dampness is a problem the hotel maintenance team seems to be very relaxed
Great Hotel!”
Great hotel, great service, good food. Will definitely be using this hotel when in Durban going forward!
Visit”
I really loved the location, it changed my dbn visit for the first time in my life....... facilities was good.... I visited and called the hotel for an early check in which I was advised the hotel was fully booked, which is understandable. ...However the room was still not ready by 2:30..... What i did appreciate was being upgraded to executive room.... Another point to note....i also requested twin beds.....which was noted prior to my visit.....because my visit was so quick......and I had appointments ect.....i had no time to mention this....and my brother had to sleep on the couch........... Apart from that the room i was allocated was awesome in terms of comfort.....The staff was really helpful as well. time is very important if your booking for a day....and details requested(twin beds) I do come to gateway often which a group of people.....who often ask me for recommendations..... Many thanks.
Lovely Hotel indeed.”
we enjoyed our stay my daughter was very happy and the staff was so nice to us i would not mind to use it again when going to durban.
Comfortable, clean and friendly”
This was my second stay at the hotel and the fact that I went back here shows that the location, comfort and ease of access was what I was after for a simple base for a couple of days near Durban
Very spacious rooms”
Great location, opposite Gateway Shopping Centre. Plenty of restaurants, cafes and shops you can just walk too including a cinema and bowling and only a short drive to the beach and other tourist locations. We loved Umhlanga.
Superb Hotel”
Excellent... would love to stay there everytime i go to durban
Awesome ”
The staff was friendly and helpful, we got there before check in, they kept our luggage for us while we went shopping before check in time. The hotel is as is when you see it online. Very clean, the location of Hotel was very convenient for our stay, everything was accessible. Beautiful hotel, we really enjoyed our stay. The only thing that didn't meet pur expectation was the breakfast But overall it was awesome
Excellent Accommodation”
Love the spacious room and the vitality centre. Hotel is ideally situated close to all amenities. Happy hour at the Thyme restaurant was a pleasant surprise :-) Parking is also safe and conveniently located at the hotel.
Must clean the carpets ”
I have stayed at Royal several times. Love the reception and restuarant upgrades. Now they must change the carpets in the rooms and or clean . My sinus was really bad due to the dirty carpets
Outstanding”
A very warm welcome from Zawa upon my arrival. Despite me arriving before official checking of 2 PM, she went to every effort in order to get me a room so I could drop off items before disappearing to a business meeting. My room was absolutely outstanding and reminiscent of an opulent country home. I couldn't have been more thrilled with the quality of the furnishings, the size, the attention to detail as well as the level of comfort. There is nothing I would have changed. I would like to thank all of the staff together with the management for your very warm welcome albeit for my 1 night stay only. I look forward to staying with you again in the future.
The carpet is old and dirty. A health hazard for someone who has sinus problems like me and my fam.”
Location perfect. Nobody told me the hotel was being painted. Health hazard!!!!! I have been staying at Royal Palm since 2012. The rooms are run down. Carpet dirty and old. Towels old. In a nutshell there is no room maintenance. They have renovated and remodeled the restaurant and neglected the rooms.
Convenient location”
Staff was excellent and helpful. Property needs maintenance. First room we were given had a very bad smell and there were cockroaches and bugs. They gave us another room which was much better. Kitchen cupboards are falling apart, no cutlery and crockery in room. Service at hotel was excellent.
Ideal place to stay for Comrades”
The hotel is central and ideal for those taking on the Comrades ultra marathon. I appreciate the breakfast pack that was prepared for those running the Comrades. The hotel can do a refresh of furniture and furnishings.