Royal Palm Hotel
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Umhlanga part of Durban, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous uShaka Marine World. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
Airport transfer
Car park
Shuttle service
Free Wi-Fi in all rooms!
Sauna
Front desk [24-hour]
Luggage storage
EXCELLENT ”
Brilliant place to stay. Close to everything. And the room was way beyond my expectations. Great room for the buck!
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Exceptional”
Beautiful hotel. The rooms is spacious and the bed was comfortable😊
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Good location ”
Everything is around you from the mall to the food court 5 mins to the airport 🛫
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Exceptional”
I really enjoyed my stay at this hotel and i needed that type of relaxation in mind and in spirit because i had actually checked out of a very unpleasant guest house so i walked into my room at the Royal Palm and felt soooo good . It was good , it was clean , comfortable ...i actually kept extending my stay . Thank you to the very kind hotel staff especially the Indian lady at the front desk and the most pleasant security guy whose name ive unfortunately forgotten. Im definitely staying here everytime im in Durban.
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Dear Thembisa, Thank you for the feedback, we look forward to your next visit Kind Regards Jerod Flaum GM
Spacious Rooms ”
Beautiful stay. Rooms are very spacious with lounge area as well. Has a sink, fridge and microwave. Gym in the hotel. On the doorstep of the famous Gateway Shopping Mall.
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Fantastic hotel ”
Location is perfect, easy access to gateway shopping and rest of umhlanga. Staff are exceptional and the room was very comfy. Highly recommended
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Good ”
Everything is around the shopping mall restaurants and few minutes to the beach ⛱️ as well as the airport 🛫
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Beautiful Hotel”
Rooms are always clean,staff are friendly and helpful.Always a pleasure staying at this hotel.Keep up the good work.
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Great Stay”
Great stay - exceeded my expectations the first time I stayed so I booked in again. I would recommend Royal Palm Hotel to anyone who wants great value for money, spacious accommodation and an overall relaxing stay. Ideally located by Gateway and you get a discount off the Spa next door.
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Its a long weekend”
It was great to have the cool tiles beneath my feet and no dirty toes…. The barman is conscientious about ice cold glasses to pour drinks in …. And it is possible to have breakfast with a Happy Birthday solo. They were all great. It is close to Gateway Mall , so easy to walk everywhere. Walkie talkie comms is thing there though.
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Still my best by far. I am ageing with them.”
This hotel is value for money. What you get is more for what you pay. It is stylish and well positioned. It is right at Gateway Mall's face. I have been using and comparing it to other hotels that I use when I/we travel it still deserves my best rating. it becomes a challenge for me to book elsewhere when I am in Durban. It gives me that sense of security because I know what I get. They go all out for customers. (I have a personal experience of this) Luv, Luv Luv.
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The ideal location ”
This hotel is situated in the heart of umhlanga. Across the biggest shopping mall... Food, entertainment, shopping, nightlife are all just a short walk away from each other. The rooms are clean and comfortable. Staff is very friendly and helpful. Awesome weekend.
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Good stay”
Lovely hotel. Friendly staff, the room was amazing. Very spacious, I only experienced one problem… the bed was very hard, which made it very difficult to have a good nights sleep. If the
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COVID-19 Protocols”
Although this 4 STAR hotel is fully equipped with the facilities to back up its rating, it lacked massively when it came to Covid-19 protocols. When I entered the main atrium there were no sanitising station in sight. No signage about Covid-19 protocols like wear masks or sanitize hands. And it shows with the staff. Whilst I was being seeing to with my check-in, another person was being seeing to and the guest pulled his mask down to chat and so did the person behind the reception counter. There is no sanitizers offered by the high touch points like the lift area, entrance and exit to the guest rooms(the door). When I went down for breakfast I was greeted by a lady with no mask in sight. The staff in the kitchen all had no masks. It seems like the staff and the hotel does not take this pandemic seriously. I'm pretty sure it's actually illegal the way things are being run given the current strict protocols placed by the government. I've travelled alot during the pandemic and I've even stayed at a 3 star hotel that had more covid 19 protocols in place than ROYAL PALM HOTEL. Also my room had broken lamp shades. There's a few chips of paint here and there, don't be lazy and sort it out. The finer details stick out especially when it's a 4 star and higher.
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Very clean,amazing and comfortable ”
The best stay I have had this far...Really clean n safe,staff was very friendly and accommodating.. The comfort was amazing.. I would not stay anywere else in future..Royal palms exceeded all my expectations and more
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Excellent service ”
Excellent service by all friendly hotel staff. Easy check-in process. Lovely clean rooms. Central location in Umhlanga. Right on the door step of Gateway shopping center.
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Great place”
Place was really value for money as it was beautiful and so clean.... Staff were very friendly and helpful . Its opposite the mall so it's easy to get anything you need!! Will definitely go back!
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Location and the staff tops ”
The towels are a bit dirty turned off white
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Excellent!!!”
Beautiful, clean and very comfortable home away from home.... Amazing staff and close to Gateway just across the road
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Splendid Stay”
Stayed for an evening for leisure with my partner and would highly recommend Royal Palm. The service of the staff is great, the stay was pleasant, the rooms clean and spacious. The aircon felt like it was not fully working but didnt get to take it up with front office. Aside from that i cant fault this establishment great value for money.
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