Royal Palm Hotel
Never miss a single attraction in Durban when staying at Royal Palm Hotel. Getting around in Durban is easy when staying at this hotel, strategically placed right in the heart of the city.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi, car hire and shuttle services provided by the hotel make exploring Durban even more convenient.
Guests can enjoy convenient available parking right at the hotel. Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at Royal Palm Hotel thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time.
Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with linen service and air conditioning. Some rooms at Royal Palm Hotel even come with extra design features such as a separate living room. In-room entertainment amenities are available in some rooms and include television and cable TV.
In some select rooms, you can find a coffee or tea maker and mini bar at your disposal. It's good to know that a hair dryer, toiletries and bathrobes are provided in some guest bathrooms.
Dining and things to do
Every day at Royal Palm Hotel begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. End your days in total relaxation with a visit to the massage, hot tub, steam room, spa and sauna. Check out the hotel's fitness facility to stay fit and firm on vacation. If you like water sports, you'll appreciate the convenience of water park provided by Royal Palm Hotel.
Engage in some easy evening fun with other guests with the hotel's mini golf course, yoga room, golf course on site and bowling alley. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.
Around the property
Royal Palm Hotel is the perfect spot to explore Durban's fascinating cultural sights and attractions. Get fanatical about the local sports team at Moses Mabhida Stadium located 11.7 km away, where you can also find team merchandise and memorabilia. Enjoy the simple pleasures of an oceanside getaway, with Golden Mile located 14.0 km away, where you can turn a good day into a great one with a sea view.
Around the property
Royal Palm Hotel is the perfect spot to explore Durban's fascinating cultural sights and attractions. Get fanatical about the local sports team at Moses Mabhida Stadium located 11.7 km away, where you can also find team merchandise and memorabilia. Enjoy the simple pleasures of an oceanside getaway, with Golden Mile located 14.0 km away, where you can turn a good day into a great one with a sea view.
Reasons to stay here
Find some of the city's best deals here with rooms 96% cheaper than other options.
Ranking higher than 98% of the city's accommodations options, this is a great choice for location.
Guests who stayed here really appreciated the room comfort, scoring it higher than 97% of accommodations in the city.
Reasons to stay here
Find some of the city's best deals here with rooms 97% cheaper than other options.
Ranking higher than 98% of the city's accommodations options, this is a great choice for location.
Guests who stayed here really appreciated the room comfort, scoring it higher than 97% of accommodations in the city.
Outstanding”
A very warm welcome from Zawa upon my arrival. Despite me arriving before official checking of 2 PM, she went to every effort in order to get me a room so I could drop off items before disappearing to a business meeting. My room was absolutely outstanding and reminiscent of an opulent country home. I couldn't have been more thrilled with the quality of the furnishings, the size, the attention to detail as well as the level of comfort. There is nothing I would have changed. I would like to thank all of the staff together with the management for your very warm welcome albeit for my 1 night stay only. I look forward to staying with you again in the future.
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Awesome ”
The staff was friendly and helpful, we got there before check in, they kept our luggage for us while we went shopping before check in time. The hotel is as is when you see it online. Very clean, the location of Hotel was very convenient for our stay, everything was accessible. Beautiful hotel, we really enjoyed our stay. The only thing that didn't meet pur expectation was the breakfast But overall it was awesome
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Exceptional”
I really enjoyed my stay at this hotel and i needed that type of relaxation in mind and in spirit because i had actually checked out of a very unpleasant guest house so i walked into my room at the Royal Palm and felt soooo good . It was good , it was clean , comfortable ...i actually kept extending my stay . Thank you to the very kind hotel staff especially the Indian lady at the front desk and the most pleasant security guy whose name ive unfortunately forgotten. Im definitely staying here everytime im in Durban.
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Dear Thembisa, Thank you for the feedback, we look forward to your next visit Kind Regards Jerod Flaum GM
Still my best by far. I am ageing with them.”
This hotel is value for money. What you get is more for what you pay. It is stylish and well positioned. It is right at Gateway Mall's face. I have been using and comparing it to other hotels that I use when I/we travel it still deserves my best rating. it becomes a challenge for me to book elsewhere when I am in Durban. It gives me that sense of security because I know what I get. They go all out for customers. (I have a personal experience of this) Luv, Luv Luv.
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Very clean,amazing and comfortable ”
The best stay I have had this far...Really clean n safe,staff was very friendly and accommodating.. The comfort was amazing.. I would not stay anywere else in future..Royal palms exceeded all my expectations and more
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COVID-19 Protocols”
Although this 4 STAR hotel is fully equipped with the facilities to back up its rating, it lacked massively when it came to Covid-19 protocols. When I entered the main atrium there were no sanitising station in sight. No signage about Covid-19 protocols like wear masks or sanitize hands. And it shows with the staff. Whilst I was being seeing to with my check-in, another person was being seeing to and the guest pulled his mask down to chat and so did the person behind the reception counter. There is no sanitizers offered by the high touch points like the lift area, entrance and exit to the guest rooms(the door). When I went down for breakfast I was greeted by a lady with no mask in sight. The staff in the kitchen all had no masks. It seems like the staff and the hotel does not take this pandemic seriously. I'm pretty sure it's actually illegal the way things are being run given the current strict protocols placed by the government. I've travelled alot during the pandemic and I've even stayed at a 3 star hotel that had more covid 19 protocols in place than ROYAL PALM HOTEL. Also my room had broken lamp shades. There's a few chips of paint here and there, don't be lazy and sort it out. The finer details stick out especially when it's a 4 star and higher.
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Its a long weekend”
It was great to have the cool tiles beneath my feet and no dirty toes…. The barman is conscientious about ice cold glasses to pour drinks in …. And it is possible to have breakfast with a Happy Birthday solo. They were all great. It is close to Gateway Mall , so easy to walk everywhere. Walkie talkie comms is thing there though.
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Great place”
Place was really value for money as it was beautiful and so clean.... Staff were very friendly and helpful . Its opposite the mall so it's easy to get anything you need!! Will definitely go back!
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Wonderful experience will be back again.”
Staff professional and friendly. Service was excellent. Room stunning and spacious. Entertained guests in the lovely lounge area and balcony in the room. First time staying here will definitely come back again, so convenient for shopping. Never used our vehicle for the entire 3 days. Endless entertainment within walking distance.
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Enjoyed my stay”
I have traveled extensively throughout the world. This is one of the best hotels I have ever stayed in. I like everything. It was comfortable, luxurious and spacious.
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Excellent service ”
Excellent service by all friendly hotel staff. Easy check-in process. Lovely clean rooms. Central location in Umhlanga. Right on the door step of Gateway shopping center.
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Great Stay”
Great stay - exceeded my expectations the first time I stayed so I booked in again. I would recommend Royal Palm Hotel to anyone who wants great value for money, spacious accommodation and an overall relaxing stay. Ideally located by Gateway and you get a discount off the Spa next door.
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They are so clean, the room was super nice. And it was so quite you can really relax♥️♥️🤷♀️🤷♀️”
I loved everything about the hotel
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Excellent!!!”
Beautiful, clean and very comfortable home away from home.... Amazing staff and close to Gateway just across the road
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Splendid Stay”
Stayed for an evening for leisure with my partner and would highly recommend Royal Palm. The service of the staff is great, the stay was pleasant, the rooms clean and spacious. The aircon felt like it was not fully working but didnt get to take it up with front office. Aside from that i cant fault this establishment great value for money.
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Royal palm hotel in Gateway ”
Thnx royal palm for accommodating me had a great time staying with you, clean n receptionist are the best,
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Value for money”
A truly amazing hotel. Location is ten on ten. Rooms are huge, spacious and comfortable. Staff is friendly and very accommodating. Will definitely book again
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Perfect Location”
Spacious rooms, great staff, clean, felt safe.....will be returning for a longer stay :-) thank you!
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Best hotel It’s just perfect 👌 ”
It’s a very nice and clean hotel Best place to be
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Excellent value for money ”
Rooms are really spacious and nice. Balcony is big! Big modern bathrooms, neat kitchenette. Staff are super efficient and friendly. Lots of restaurants close by. Great stay!
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