Excellent 8.3
Based on 3484 reviews

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About Royal Park Hotel

Description

Conveniently located in the New Territories and adjacent to the Shatin station, the East Rail Line of MTR, the Royal Park Hotel is just 25 minutes from China by rail and 45 minutes from the Hong Kong International Airport. Nearby is New Town Plaza, one of the largest shopping and entertainment complex in Hong Kong with over 300 shops and a 10-screen cinema. The hotel overlooks the Shing Mun River and the lush greenery of Shatin Central Park. Established in 1989, the Royal Park Hotel is located in a stylish modern building that boasts 435 luxuriously appointed guestrooms and elegantly appointed suites. Each room is equipped with air conditioning, broadband Internet access, satellite television, and a fully stocked mini bar. The hotel boasts a number of on-site restaurants and a wide array of fitness facilities including swimming pools, a gymnasium, and a jogging track. Guests can unwind after a long day with a wide range of beauty and relaxation packages. To make your reservation at the Royal Park Hotel in Hong Kong, please use our secure online booking form.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Bicycle rental
  • Car park
  • Shuttle service
  • Valet parking

Things to do, ways to relax

  • Dart board
  • Fitness center
  • Garden
  • Massage(s)
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket service
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Currency exchange
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Salon
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Family room

Access

  • Check-in/check-out [express]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
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Policies

In order for houseguests to utilize hotel’s gymnasium facilities at Health Club (level 2), guest will have to present their room keys.

When booking for 4 or more rooms, different policies and additional supplements may apply.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 12 km
Distance to Airport: 34 km
Internet Usage Fee: 0 HKD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 16
Number of Restaurants: 4
Number of Rooms : 435
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Last Renovated: 2013
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Recent customer comments

Filter by traveler type
Excellent



based on 3484 reviews
  • Cleanliness 8.6
  • Facilities 8.2
  • Location 8.5
  • Room Comfort/Standard 8.6
  • Service 8.4
  • Value for money 8.1
  • Food/Dining 7.5
Sort by

Sunil from India
Family with young children
Standard
Stayed 3 nights in August 2016
Very far from city center
Very far from city center
Reviewed September 25, 2016

Sunil from India
Family with young children
Grand Double Double Room
Stayed 3 nights in August 2016
Very far from city center
Very far from city center
Reviewed September 25, 2016

Michael from Hong Kong
Business traveler
Standard
Stayed 3 nights in September 2016
Very convenient location.
Decorations in rooms getting old.
Reviewed September 25, 2016

Ming from Malaysia
Family with young children
Grand Double Double Room
Stayed 10 nights in September 2016
Excellent!!!
I was traveling Hong Kong during September 2016 and staying there for 10 days (10th-20th September 2016, room 830 and 828). In overall, I would say it's excellent! NO regret in staying there! You may access the Sha Tin MTR within 5 minutes walk away thru the link-way between the hotel and the New town Plaza. You may also easily shop whatever you needed in there plus the dental clinic and the polyclinic just within the walk by distance. I am so grateful that my youngest kid can easily go to the the pediatrician because he was feeling unwell during the stay. It's so easy to access all the amenities without worry the weather out there as it's all link up together! Besides, I would like to express my deepest gratitude to all the staffs there as they are skillful, friendly and helpful. My youngest kid was vomiting two times in bed at midnight during the stay and they just cleaned up within a few minutes! Bravo! I had tried the Chinese restaurant and the food it's tasty and the attendants are so friendly and made us having a wonderful time dining in there. The gym is brand new and well equipped and the swimming pool is awesome as it's indoor / outdoor swimming pool and my kids are loving it so much as they could still enjoy it during the rainy days! In summary, I will definitely be recommending it to those in need and for sure I definitely stay again when back in Hong Kong. Keep up the good work guys!
Reviewed September 24, 2016

Ivan from Indonesia
Group
Standard
Stayed 2 nights in September 2016
Hotel is okay
Hotel is not bad, linked to mall. But 3 single beds but unfortunately, when we come the room need to be upgraded on spot
Reviewed September 24, 2016

MEI from Malaysia
Group
Grand Double Double Room
Stayed 3 nights in August 2016
Near to MTR and shopping mall
I always book this hotel when i travel to Hong Kong although a bit far from city center. Spacious room. Staff not so friendly when we were asking the direction
Reviewed September 24, 2016

JANE from United States
Family with older children
Stayed 8 nights in September 2016
Everything fine, Good hotel
Enjoy stay with this hotel, will come back for next visit. Thanks
Reviewed September 23, 2016

Maisy from Singapore
Group
Stayed one night in September 2016
Great Service, Good Location
The staff were really friendly and helpful. They advised us the best way to get to the Airport and that was via public transport. The location was ideal as the MRT and shopping centre were in the same premises. Only one issue - the spotlight above the "mini bar" can only be switched off with the main switch (i.e. totally cut off the power in the room) which was a bummer as we were charging our phones.
Reviewed September 21, 2016

David from United States
Couple
Stayed one night in June 2016
Hard to find, but a nice place
Overall this was a fantastic hotel. No complaints about the facilities, but to get to this place, you have to walk a LONG way through shopping centers, etc. It is not easily apparant or as close to the MTR as the map makes it seem because of the crazy route you have to take to get there. Other than that, however, it was a fantastic value for the money. Just be prepared to ask for directions a few times en route if this is your first time staying here.
Reviewed September 20, 2016

Mark from Philippines
Business traveler
Stayed one night in September 2016
What's needed
A 24hr convinient store
Reviewed September 20, 2016



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