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Royal Penguin Boutique Hotel & Spa
Executive Double Room, Royal Penguin Boutique Hotel & Spa in Kathmandu
Lobby, Royal Penguin Boutique Hotel & Spa in Kathmandu
Lobby, Royal Penguin Boutique Hotel & Spa in Kathmandu
Fitness center, Royal Penguin Boutique Hotel & Spa in Kathmandu
Fitness center, Royal Penguin Boutique Hotel & Spa in Kathmandu
Royal Penguin Boutique Hotel & Spa

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8.1

Excellent

646 reviews

646 reviews

Housekeeping37
Breakfast24
Food & Dining9
See map
See map

8.6

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Holyland Hiking Shop
70 m
Amrita Craft Collection
90 m
Pipalbote
140 m
Chhango Adventure Canyoning In Nepal
150 m
United Books
160 m
Popular landmarks
Thamel
440 m
Garden of Dreams
530 m
Kumari Chowk
660 m
Kathmandu Durbar Square
860 m
Hanuman Dhoka
860 m
Closest landmarks
Family Beauty Parlour and Therapy Centre Pvt. Ltd.
40 m
Kunphen Tibetian Medicine
140 m
Deraj Pharmacy
180 m
Diki Continental Exports
180 m
Aashirvad Pharmacy
190 m

Royal Penguin Boutique Hotel & Spa

Thamel, J.P. Road, Thamel, Kathmandu, Nepal, 111856 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Thamel, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Boudhanath Stupa. This 4.5-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Located in heart of Kathmandu

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Excellent breakfast

Everything you need for a rejuvenating retreat for both body and spirit.
Eco & Adventure
Hiking
Workout and Leisure
Fitness center
Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Fitness center

Bicycles

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

3 travelers have booked today.

Value for money8.0
Distance to city center2.1 km
Location rating8.6
Nearest airportTribhuvan International Airport (KTM)
Distance to airport5.1 km

Rooms available at Royal Penguin Boutique Hotel & Spa

Excellent
Room comfort & quality

9

Superior King Room
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Junior Suite Room
...
  • Room size: 47 m²/506 ft²
  • City view
  • 1 sofa bed and 1 king bed
Enter dates to see prices
Penthouse Suite
...
  • Room size: 37 m²/398 ft²
  • Mountain view
  • 1 sofa bed and 1 king bed
Enter dates to see prices
Presidential Suite A
...
  • Room size: 66 m²/710 ft²
  • City view
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Executive Twin Room
...
  • Room size: 34 m²/366 ft²
  • Mountain view
  • 1 sofa bed and 2 single bed...
Enter dates to see prices
Superior Twin Room
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive Double Room
...
  • Room size: 34 m²/366 ft²
  • Mountain view
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Presidential Suite
...
  • Room size: 66 m²/710 ft²
Enter dates to see prices
Presidential Suite A
...
  • Room size: 66 m²/710 ft²
Enter dates to see prices
Super Deluxe Twin
...
  • Room size: 26 m²/280 ft²
Enter dates to see prices

Frequently asked questions

What attractions are near by Royal Penguin Boutique Hotel & Spa that are in walking distance?

While remaining at Royal Penguin Boutique Hotel & Spa, jump start your holiday by discovering the closest points of interest that are within walking distance to the property which include Pipalbote, Chhango Adventure Canyoning In Nepal, and United Books.

How many rooms does Royal Penguin Boutique Hotel & Spa have?

Royal Penguin Boutique Hotel & Spa has a total of 30 rooms.

What was the average room rate for Royal Penguin Boutique Hotel & Spa been in the past month?

The typical room rate for Royal Penguin Boutique Hotel & Spa in the past month is 29.1 USD, compared to city's average of 35.63 USD.

In which languages can Royal Penguin Boutique Hotel & Spa's employees communicate?

Royal Penguin Boutique Hotel & Spa can speak in 4 languages and supports well-known languages such as English and Mandarin Chinese for visitors traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

What payment cards are supported at Royal Penguin Boutique Hotel & Spa?

Royal Penguin Boutique Hotel & Spa accepts up to 4, with payment card options such as MasterCard, Visa, and American Express.

What do local visitors think about Royal Penguin Boutique Hotel & Spa?

Verified local visitors that have stayed at this property have given Royal Penguin Boutique Hotel & Spa an average rating of 6.8. You can look up on more comprehensive customer evaluations, and feedback for this property down in the review section.

What is the nearest train, metro, or bus station to Royal Penguin Boutique Hotel & Spa?

The nearest train, metro, or bus station is Shahid Gate Bus Stop, 1425.85 m away from Royal Penguin Boutique Hotel & Spa.

What dining places are in close proximty of Royal Penguin Boutique Hotel & Spa?

Royal Penguin Boutique Hotel & Spa’s neighborhood is Thamel which consists of popular restaurants such as Anatolia Restaurant, Laughing Bird Cafe & Restaurant, and Yak Restaurant.

What well-known shopping destinations are close by Royal Penguin Boutique Hotel & Spa?

Shopping options in Royal Penguin Boutique Hotel & Spa’s Thamel neighborhood includes Thamel and Asan.

Is breakfast offered at Royal Penguin Boutique Hotel & Spa?

Start your mornings right, with the continental and � la carte breakfast options available at Royal Penguin Boutique Hotel & Spa.

See map

Explore the neighborhood

What people love about Royal Penguin Boutique Hotel & Spa

  • 10

    Exceptional
    Cleanliness

    "Located at prime area of Kathmandu, hotel was clean and same as per picture provided by hotel in website, staff behavior was good, delicious food ."

    I

    |

    March 18, 2023

  • 8.8

    Excellent
    Cleanliness

    "Good ambiance, clean and spacious rooms, very peaceful stay."

    Vedvyas

    |

    December 27, 2022

  • 8.8

    Excellent
    Location

    "Hotel location was good even this area is so congested they gave us some parking place for our car.Breakfast,Dinner was good with Nepali food to enjoy."

    KSHITIJ

    |

    February 28, 2020

Property ranking|Compared to 898 Kathmandu properties
See all rankings
Room comfort score
9/10
Cheapest price score
Room size
39 sqm.
Location score
8.6/10
Better than
98
%
of Kathmandu properties
Better than
93
%
of Kathmandu properties
Bigger than
93
%
of Kathmandu properties
Better than
86
%
of Kathmandu properties
Overall rating:

8.1

Excellent
646 reviews
Cleanliness
8.1
Facilities
7.6
Location
8.6
Read all reviews >
What travelers say they love:
Good and clean hotel to stay in thamel.
JAI from India
Couple
More about Royal Penguin Boutique Hotel & Spa

More about Royal Penguin Boutique Hotel & Spa

Royal Penguin Boutique Hotel & Spa

See the best of Kathmandu with a stay at Royal Penguin Boutique Hotel & Spa, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations.
The facilities and services provided by Royal Penguin Boutique Hotel & Spa ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Kathmandu.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site laundry service helps you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Royal Penguin Boutique Hotel & Spa. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at Royal Penguin Boutique Hotel & Spa include a separate living room, as part of the room design. Some selected rooms have television and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms. Royal Penguin Boutique Hotel & Spa also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
To fill your days, be sure to check out the fantastic facilities offered at Royal Penguin Boutique Hotel & Spa. Have some relaxing fun with family and friends at the shared lounge and TV area. Souvenir shopping for yourself or those back home takes no time at all at the shops.


Around the property

There are many attractions to discover within close proximity to Royal Penguin Boutique Hotel & Spa. Whatever you may be looking to buy on your trip to Kathmandu, chances are you'll find it at Thamel located 440 m away.


Reasons to stay here

Rooms here are cheaper than 92% of accommodations in the city.
This hotel's food and dining score higher than 96% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 98% of accommodations in the city.

Show less

Amenities and facilities

Very good
Facilities

7.6

Most talked about facilities

Breakfast

36 mentions

Housekeeping

28 mentions

Food & Dining

19 mentions

Internet

8 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Hindi
  • Nepali
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Hiking
  • On-site entertainment
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Alternative meal arrangement
  • Bar
  • Breakfast [continental]
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Electric kettle
  • Extra long bed
  • Fire extinguisher
  • Fitness club privileges
  • Free bottled water
  • Free welcome drink
  • Hair dryer
  • Heating
  • Individual air conditioning
  • In-room safe box
  • Internet access – LAN
  • Internet access – wireless
  • Ironing facilities
  • LAN Internet in room [free]
  • Linens
  • Locker
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Scale
  • Seating area
  • Shower
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Italian
  • Vegetarian
  • Full English/Irish
Restaurants on site
The Cave
  • Cuisine: Asian, Indian, Italian

Location

Thamel, J.P. Road, Thamel, Kathmandu, Nepal, 111856
Excellent
Location

8.6

Airports
  • Tribhuvan International Airport (KTM)
    5.1 km 32 min drive
  • Simara Airport (SIF)
    69.2 km
Public transportation
  • Thamel Bus Stop
    720 m
  • Shahid Gate Bus Stop
    1.4 km
Hospital or clinic
  • Family Beauty Parlour and Therapy Centre Pvt. Ltd.
    40 m
Shopping
  • Thamel
    440 m
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Thamel
    440 m
  • Garden of Dreams
    530 m
  • Kumari Chowk
    660 m
  • Kathmandu Durbar Square
    860 m
  • Hanuman Dhoka
    860 m
  • Swayambhunath Temple
    2.0 km
  • Pashupatinath Temple
    3.8 km
  • The Crematoria
    3.8 km
  • Boudhanath Stupa
    5.2 km
  • Kopan Monastery
    6.4 km
Nearby landmarks
  • Family Beauty Parlour and Therapy Centre Pvt. Ltd.
    40 m
  • Holyland Hiking Shop
    70 m
  • Amrita Craft Collection
    90 m
  • Kunphen Tibetian Medicine
    140 m
  • Pipalbote
    140 m
  • Chhango Adventure Canyoning In Nepal
    150 m
  • United Books
    160 m
  • Wayfarers
    180 m
  • Deraj Pharmacy
    180 m
  • Diki Continental Exports
    180 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from13:00
  • Check-out from00:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Airport transfer fee15 USD
  • Distance from city center2.1 km
  • Travel time to airport (minutes)20
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors11
  • Number of restaurants1
  • Number of rooms 30
  • Room voltage220
  • Year property opened2014
  • Most recent renovation2014

Reviews of Royal Penguin Boutique Hotel & Spa from real guests

Provided by verified guests of Agoda
8.1
Cleanliness8.1
Facilities7.6
Location8.6
Room comfort and quality9.0
Service8.5
Value for money8.0
High score for Kathmandu
Rating
9+ Exceptional (168)
8-9 Excellent (81)
7-8 Very Good (68)
6-7 Good (24)
<6 Below Expectation (57)
Time of the year
Mar - May (134)
Jun - Aug (78)
Sep - Nov (90)
Dec - Feb (96)

Show reviews that mention 

Showing 398 verified guest comments
12345
10.0
Exceptional
Shan from India
Couple
Superior King Room
Stayed 4 nights in November 2022

Amazing ”

Beautiful room'awesome fantastic good service thankyou Agoda I'm recommend all my family members friends lovely 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹 I'm coming next time thankyou

Reviewed December 03, 2022

See room deals

9.6
Exceptional
Valentyna from Oman
Couple
Superior Twin Room
Stayed 1 night in May 2022

A cute hotel”

I really enjoyed staying at Royal Penguin Hotel. After a long and stressful flight, it was nice to be welcomed by the welcome drink. I loved the idea that the breakfast was served all day around and the staff was very helpful. They helped me to find the taxi. The room was very spacious and well-decorated.

Reviewed May 06, 2022

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Dear Guest, Namaste from Royal Penguin Boutique Hotel & Spa! Thank you for choosing our hotel for your comfortable stay. We are glad to know that you enjoyed your stay with us. We always strive to keep our guests happy. We are also very grateful towards you for providing us with the feedback about your stay. We hope to see you again in your next visit and hope you a wonderful and pleasant day ahead! Warm Wishes, Tsering Maya Sales Executive

Responded June 09, 2022
Royal Penguin Boutique Hotel & Spa
10.0
Exceptional
Drsumit from India
Couple
Superior King Room
Stayed 2 nights in March 2022

Best hotel ”

Staff of hotel is very helpful and honest. Just 1min walk to Thamel market , which is tourist hub.

Reviewed March 23, 2022

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Dear Guest, Namaste from Royal Penguin Boutique Hotel & Spa! Thank you for choosing our hotel for your comfortable stay. We are glad to know that you enjoyed your stay with us. We always strive to keep our guests happy. We are also very grateful towards you for providing us with the feedback about your stay. We hope to see you again in your next visit and hope you a wonderful and pleasant day ahead! Warm Wishes, Tsering Maya Sales Executive

Responded June 09, 2022
Royal Penguin Boutique Hotel & Spa
10.0
Exceptional
Sione from Australia
Solo traveler
Superior King Room
Stayed 3 nights in December 2019

Awesome Place”

Great staff that made you feel welcomed and great facilities. Very central and a great place to retreat to after a big day of adventure. Great food and Great staff. Namaste!

Reviewed February 24, 2020

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Dear Guest, Namaste from Royal Penguin Boutique Hotel & Spa! Thank you for choosing our hotel for your comfortable stay. We are glad to know that you enjoyed your stay with us. We always strive to keep our guests happy. We are also very grateful towards you for providing us with the feedback about your stay. We hope to see you again in your next visit and hope you a wonderful and pleasant day ahead! Warm Wishes, Tsering Maya Sales Executive

Responded July 08, 2020
Royal Penguin Boutique Hotel & Spa
9.6
Exceptional
Dr. from Saudi Arabia
Solo traveler
Superior King Room
Stayed 1 night in June 2022

Good, clean and friendly staff”

This hotel is good, clean and have friendly staff.

Reviewed July 02, 2022

See room deals

8.8
Excellent
Vedvyas from India
Family with young children
Superior King Room
Stayed 3 nights in December 2022

Value for money”

At the heart of Thamel, Kathmandu. Good ambiance, clean and spacious rooms, very peaceful stay.. I recommend this hotel for value for money..

Reviewed December 28, 2022

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8.8
Excellent
KSHITIJ from India
Family with young children
Superior King Room
Stayed 1 night in February 2020

Good place in thamel ”

Hotel location was good even this area is so congested they gave us some parking place for our car.Breakfast,Dinner was good with Nepali food to enjoy..cleanliness they should improve and even after complaining they ignored.

Reviewed February 28, 2020

See room deals

Dear Guest, Namaste from Royal Penguin Boutique Hotel & Spa! Thank you for choosing our hotel for your comfortable stay. We are glad to know that you enjoyed your stay with us. We always strive to keep our guests happy. We are also very grateful towards you for providing us with the feedback about your stay. We hope to see you again in your next visit and hope you a wonderful and pleasant day ahead! Warm Wishes, Tsering Maya Sales Executive

Responded July 08, 2020
Royal Penguin Boutique Hotel & Spa
8.8
Excellent
VARUN from India
Business traveler
Superior King Room
Stayed 1 night in March 2022

Good one”

Good Hotel with in the amount. Staff is good. Just a small drawback of location. Very Narrow one way street.

Reviewed March 31, 2022

See room deals

Dear Guest, Namaste from Royal Penguin Boutique Hotel & Spa! Thank you for choosing our hotel for your comfortable stay. We are glad to know that you enjoyed your stay with us. We always strive to keep our guests happy. We are also very grateful towards you for providing us with the feedback about your stay. We hope to see you again in your next visit and hope you a wonderful and pleasant day ahead! Warm Wishes, Tsering Maya Sales Executive

Responded June 09, 2022
Royal Penguin Boutique Hotel & Spa
8.4
Excellent
Robert from India
Business traveler
Superior King Room
Stayed 1 night in January 2020

thamel area ”

Hotel penguin is good , but Thames area is not good for particularly india tourist , lot of theft and looting there , I saw couple of Indian tourist even get beaten up by local gangster for money , they openly loot and it’s even not under the control of police .

Reviewed January 25, 2020

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Dear guest, Namaste !! Thank you for staying in our hotel . We are very sorry for the inconvenience caused during your stay . We look deeply to your feedback and will try our best to fix the problem as soon as possible . Thank you! Warm regards Tsering Maya Sales Executive

Responded July 08, 2020
Royal Penguin Boutique Hotel & Spa
7.6
Very good
JAI from India
Couple
Superior King Room
Stayed 1 night in March 2022

Good location ”

Good and clean hotel to stay in thamel. AC and bathroom exhaust fan was not working. Next day they moved us to a different room. TV and hairdryer was not working in other one. Also elevator was not working during our stay and the room was on 4th floor.

Reviewed March 13, 2022

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8.0
Excellent
ANAND from India
Couple
Junior Suite Room
Stayed 2 nights in October 2022

Value ”

This is actually value for money hotel Wonderful facilities at minimum price

Reviewed October 07, 2022

See room deals

7.6
Very good
MD from Australia
Couple
Superior King Room
Stayed 2 nights in February 2020

Good food but bad experience ever ”

When we reached there we feel it would be our best experience.Starting were good they were offering spa ,wellness centre,,,,,But still it makes us poor when we heard noise from street and restaurant Be noted that 2nd floor is not good for relax ,restaurant beside room number 13”Even when we asked for Napkin their response was heart broken .If hotel couldn’t give us napkin facilities how’d be a hotel ? wifi it’s a joke ! Don’t expect any wifi room 13. Be ready to take shower with yellow water .Whatever their room decorated gorgeously 🥰

Reviewed February 21, 2020

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Dear guest, Namaste !! Thank you for staying in our hotel . We are very sorry for the inconvenience caused during your stay . We look deeply to your feedback and will try our best to fix the problem as soon as possible . Thank you! warm regards Tsering Maya Sales Executive

Responded July 08, 2020
Royal Penguin Boutique Hotel & Spa
7.2
Very good
Ashvin from Nepal
Solo traveler
Superior Twin Room
Stayed 2 nights in February 2023

Not well maintained ”

Worth the money but could be better well maintained.

Reviewed February 05, 2023

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7.6
Very good
Peter from Slovakia
Business traveler
Superior Room
Stayed 5 nights in January 2020

Good but not excellent”

Pros: External a/c unit is on the other side, no traditional noise Room service at no extra charge Cons: Massage expensive and mediocre, cold room entire massage Hot water not always hot even after 20mins wait Some mold smell Book only if bargain price

Reviewed January 30, 2020

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Dear guest, Namaste !! Thank you for staying in our hotel . We are very sorry for the inconvenience caused during your stay . We look deeply to your feedback and will try our best to fix the problem as soon as possible . Thank you! warm regards Tsering Maya Sales Executive

Responded July 08, 2020
Royal Penguin Boutique Hotel & Spa
7.2
Very good
Shah from Bangladesh
Solo traveler
Superior King Room
Stayed 5 nights in November 2021

Average ”

Hotel located in the good place but some problems I faced there like no smoking room, late supply of the hot water at bathroom, poor toiletries & average set breakfast. However, the staff were to cooperative & the hotel room were satisfactory.

Reviewed December 06, 2021

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6.4
Good
K from Nepal
Family with young children
Superior King Room
Stayed 2 nights in January 2022

Initially allotted room smelled but later on room changed”

The first room was smelling and the heater was not working but after a few freezing hours, they changed to a good room. During booking, they mentioned that hot water has some issues and we still booked it though they arranged the alternative of hot water in the bathroom.

Reviewed January 07, 2022

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6.8
Good
Agani from Japan
Business traveler
Superior Twin Room
Stayed 1 night in November 2022

Nice stay”

It’s swit for stay

Reviewed November 09, 2022

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6.8
Good
sanjay from India
Business traveler
Superior King Room
Stayed 2 nights in June 2022

Lift and Jakuji and other services ”

The lift and other serves was not operational during the stay.

Reviewed July 03, 2022

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6.4
Good
SHAFIEE from Malaysia
Solo traveler
Superior King Room
Stayed 1 night in December 2019

Not a 4star as claimed anymore ”

Book super deluxe. No towels. Basic amenities have to request? Call reception - 3 hours waiting until fall asleep.No soap near shower. No facial tissue. Basic that customer needs after long flight. No shampoo. What a 4 star? Television not working. Second time after 2018 stay No internet connection. No Welcome drink - not important to me. Stayed here 5 x before. Not anymore! Only rely on lighting decoration. Restaurant still ok. May be ok if you book better room

Reviewed January 04, 2020

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6.0
Maiju from Finland
Couple
Superior King Room
Stayed 5 nights in March 2020

Quiet room but not 4 star service”

We got a good offer on the stay (40 euro a night) and hence i think the price was valid for the room but i feel with normal price its too much to pay, especially with the common price range in Nepal. Room was tidy and quiet. Bed was comfy to sleep in. Location was quite good. But thats about it. Customer service was quite weak, we had to always be the active ones to ask for service, and the restaurant wasnt that good. The restaurant was also really untidy, one day we wiped the table ourself at breakfast and ended up with black tissuepaper because of all the dust. And one time we went for breakfast and there was noone working in the restaurant even it had been open for almost an hour. Probably wouldnt be going again. Nice room but service definetly wasnt 4 star level.

Reviewed March 22, 2020

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Dear guest, Namaste!! Thank you for staying in our hotel . We are very sorry for the inconvenience caused during your stay . We look deeply to your feedback and will try our best to fix the problem as soon as possible . Thank you ! Warm regards Tsering Maya Gurung Sales Executive

Responded July 08, 2020
Royal Penguin Boutique Hotel & Spa
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