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2015

Royal Penguin Boutique Hotel & Spa

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Excellent8.6
Based on 239 reviews
90% would recommend to a friend
Royal Penguin Boutique Hotel & Spa
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8.8 Excellent location
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8.8Location
  • 700 meters to public transportation

  • Free Wi-Fi in all rooms

  • Sauna

  • Steamroom

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Room choices
Superior King Room
...
  • City view
  • 26 m²
  • 1 king bed
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President Suite Room
...
  • City view
  • 66 m²
  • 1 king bed and 1 sofa bed
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Junior Suite Room
...
  • City view
  • 47 m²
  • 1 king bed and 1 sofa bed
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Executive Twin Room
...
  • Mountain view
  • 34 m²
  • 2 single beds and 1 sofa be...
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Superior Twin Room
...
  • City view
  • 26 m²
  • 2 single beds
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Penthouse Suite
...
  • Mountain view
  • 37 m²
  • 1 king bed and 1 sofa bed
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Executive King Room
...
  • Mountain view
  • 34 m²
  • 1 king bed and 1 sofa bed
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Presidential Suite
...
  • 80 m²
  • 1 super king bed and 1 sofa...
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Nearest essentials

Airports
  • 5 kilometers to
  • Tribhuvan International Airport (KTM)
  • 87 kilometers to
  • Bharatpur Airport (BHR)
Public transportation
  • 700 meters to
  • Thamel Bus Stop
  • 1.4 kilometers to
  • Shahid Gate Bus Stop
Hospital or clinic
  • 800 meters to
  • Bir Hospital
Pharmacy
  • 150 meters to
  • Deraj Pharmacy
Convenience store
  • 550 meters to
  • Nardevi Mart
Cash withdrawal
  • on site

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Verified guest reviews

Agoda Reviews (239)
Booking.com Reviews (235)

8.6

Filter by guest type:
Excellent
  • Cleanliness 8.7
  • Facilities 8.0
  • Location 8.8
  • Room comfort and quality 9.0
  • Service 9.0
  • Value for money 8.2
Excellent
  • Cleanliness 8.2
  • Facilities 7.5
  • Location 8.1
  • Room comfort and quality 8.8
  • Service 8.6
  • Value for money 7.9
Excellent
  • Cleanliness 8.6
  • Facilities 7.9
  • Location 9.0
  • Room comfort and quality 8.8
  • Service 8.7
  • Value for money 7.9
Excellent
  • Cleanliness 8.8
  • Facilities 8.3
  • Location 9.1
  • Room comfort and quality 9.1
  • Service 9.2
  • Value for money 8.3
Excellent
  • Cleanliness 9.3
  • Facilities 8.3
  • Location 8.5
  • Room comfort and quality 9.7
  • Service 9.8
  • Value for money 9.2
Excellent
  • Cleanliness 9.5
  • Facilities 8.0
  • Location 8.5
  • Room comfort and quality 7.0
  • Service 9.5
  • Value for money 8.5
Excellent
  • Cleanliness 9.1
  • Facilities 8.2
  • Location 8.9
  • Room comfort and quality 9.6
  • Service 9.4
  • Value for money 8.8
Provided by verified guests of Agoda
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Room type
  • Executive King Room
  • Executive Twin Room
  • Junior Suite Room
  • Penthouse Suite
  • President Suite Room
  • Superior King Room
  • Superior Twin Room
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9.2
Wallace from Canada
Couple
Executive King Room
Stayed 4 nights in August 2017
Exceptional”
Great location and the staff at the hotel were very helpful. Great place to stay.
Reviewed September 05, 2017
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10.0
Bipin from Nepal
Solo traveler
Executive King Room
Stayed 1 night in August 2017
Good location great staff, Perfect !!”
I have stayed in many hotels in Kathmandu and from all of experiences, I have always found this Penguin Boutique hotel best among all. This time I was been upgraded to Pent House and it was awesome. All rooms of Penguin Boutique hotels are very good and comfortable. The shower, the a/c, the free wifi, services, the cleanliness, the warm welcome, the hospitality, foods and the location is what brings me back often to this hotel. Thank you Mr Bishal & Mr Pancha for such a nice hospitality, as i have reviewed in TripAdvisor as well, your team is awesome. I will definitely stay in Penguin again & again whenever I will visit Kathmandu. Highly recommended. Bipin Gurung (pokhara)
Reviewed August 28, 2017
Dear Guest, Namaste from Royal Penguin Boutique Hotel & Spa! Thank you for staying with us and loving our hotel and the staffs. We appreciate your time and effort in writing the best words for us. We are always glad to have you as our guest and would be happy to serve you. We hope to see you soon in an upcoming future. Warm Wishes, Kripa Angels Pun Front Officer
Responded September 01, 2017
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Royal Penguin Boutique Hotel & Spa
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8.4
Md. from Bangladesh
Group
Superior Twin Room
Stayed 2 nights in August 2017
Very good stuff and nice room”
Stuff in this hotel is friendly and room is clean. Toilet is big and well equipped. Has everything you need, even shaving kit. Food at restaurant is also good compared to outside restaurants. Price a little higher.
Reviewed August 27, 2017
Dear Guest, Namaste From Royal Penguin Boutique Hotel & Spa! Thank you for staying with us and loving our hotel and the staff. We appreciate the time and effort you have taken to write the best words for us. Regarding the higher price, our kitchen staff choose only the best quality foods to serve all our guests. We are always glad to have you as our guest and would be happy to serve you. We hope to see you soon in an upcoming future. Warm Wishes, Kripa Angels Pun Front Officer
Responded September 01, 2017
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6.8
Jared from United States
Solo traveler
Executive King Room
Stayed 1 night in July 2017
Maybe I am a snob”
Maybe I am a snob, but I was expecting a better quality hotel after reading reviews. It markets itself as a 5 star property, but in reality it is a decorated 3.5* tourist hotel. Let me explain: 1) Entrance - nothing spectacular, I have seen the guest services area at hundreds of other hotels across S.Asia and SE.Asia. Would never think 5* or anything special based on this 2) Bathrooms - large with interesting decorations, but definitely not high end facilities by any means. No hot water in the shower, the water for the tub was YELLOW, and the towels were terrible. Like, actually terrible. 3) Bed - decent, not great comforter. Had better comforter in most 3* hotels 4) Room size - large, and I was upgraded to Presidential Suite, which was great. But still, not a luxury room by any means. Uncomfortable couch, tacky furniture, decorations. Wifi was a mess. Honestly, I wouldn't stay here again. If I am paying even a hugely discounted price, I could pay even half of that and stay at an equitable hotel in Thamel. I am really disappointed because after 2 weeks of travel, my companion and I were looking to 'splurge' and go luxury our last night in Nepal. We chose this hotel, and it was 'ehh'.
Reviewed July 29, 2017
Dear Guest, Namaste From Royal Penguin Boutique Hotel & Spa! Thank you for choosing our hotel for your comfortable stay.We would like to apologies you for all the inconvenience being faced by you during your stay.We would be sure to solve the area of improvements and would be providing our guest with better facilities and services.We take your words in good notes for the betterment of our organization.Thank you and hope you a pleasant and wonderful day ahead! Warm Wishes, Prashansa Pun, Front Officer.
Responded August 24, 2017
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10.0
Enamul from Bangladesh
Business traveler
Executive King Room
Stayed 3 nights in July 2017
Excellent place to stsy”
Do not forget to book with breakfast. It has great menu.
Reviewed July 07, 2017
Dear Guest, Namaste From Royal Penguin Boutique Hotel & Spa! Thank you for rating us 10 and providing us wonderful feedback.We hope you enjoyed your stay with us and hope to see you again in your next visit.Thank you and wish you a pleasant day ahead! Best Regards, Prashansa Pun. Front Officer.
Responded July 08, 2017
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8.4
Herman from United States
Solo traveler
Superior King Room
Stayed 2 nights in May 2017
Great value ”
The staff are very helpful and friendly. Nice quiet convenient location. Water runs brown leaving a residue on skin and hair.
Reviewed May 16, 2017
Dear Guest, Namaste from Royal Penguin Boutique Hotel & Spa! Thank you for writing us your feedback regarding our hotel stay.We are really glad that you loved our hotel and our hotel's helpful and friendly staffs.We are also pleased that the location of our hotel was convenient for you.We are very sorry that you had to face uncomfortable situation during your stay.Please be sure that we and our management are working to solve this problem and it wont happen again in your future stay.We hope to see you soon in an upcoming future. Best Wishes, Prashansa Pun. Front Officer.
Responded May 23, 2017
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9.6
Natassja from United States
Couple
Penthouse Suite
Stayed 7 nights in April 2017
Bang for your buck”
Pros: •Staff was amazingly friendly and always was there to help when needed •Rides were provided at a very affordable price •Room was kept clean as much as needed •Location was really great central to our needs Cons: •Only the bath tub seemed to never truly be cleaned •Food was decent but lacked amazing flavor, but with the great location there were plenty restaurants nearby In summary: This hotel was awesome and would book again in the future, and would definitely recommend to anyone who may visit Kathmandu. 4.8/5
Reviewed May 04, 2017
Dear Guest, Namaste From Royal Penguin Boutique Hotel & Spa! Thank you for giving us feedback regarding your recent stay.We are very glad that you loved our hotel and our hotel's friendly environment.We are very sorry for the inconvenience being caused to you.We would make sure to improve and make it more convenient for your future stay in our hotel. Best Wishes, Prashansa Pun. Front Officer.
Responded May 15, 2017
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4.8
Marine from France
Couple
Superior King Room
Stayed 1 night in April 2017
Just ok....”
Bed was nice and comfortable But overall compared to the pictures we were disappointed... reality is not as clean as the pictures. Hotel starts to be old and the decoration a bit extravagant makes it look older and dirtier. Overal stay is ok but not worth the 4.5 stars at all for me!! 3 stars not more.
Reviewed April 20, 2017
Dear Guest, Greetings From Royal Penguin Boutique & Spa! Thank you for providing us time with your feedback.We are really sorry that we could not come up to your level of expectation.We hope we can do better and satisfy you with better services and facilities in your upcoming visit to our hotel. Many Thanks, Prashansa Pun. Front Officer.
Responded May 24, 2017
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8.0
Fabian from Sweden
Couple
Superior Twin Room
Stayed 4 nights in March 2017
Crazy but fun”
This place is a bit nuts! Just reading through the room service menu made us laugh a lot. The hotel is clean, but the room were a bit trapped and had a damp smell. The food was nice and the best part was the sauna. It's a small sauna but very warm and they do server beer in the sauna. The staff is really professional and friendly.
Reviewed April 15, 2017
Dear Guest, Namaste From Royal Penguin Boutique Hotel & Spa! Thank you for your feedback.We are glad that you had wonderful and funny memories with our hotel.We are also sorry for the inconvenient caused to you.We assure you that such uncomfortable situation wont bother you again in your upcoming future stay. Many Thanks, Prashansa Pun. Front Officer.
Responded May 24, 2017
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8.8
Glenn from United States
Family with young children
Executive King Room
Stayed 2 nights in March 2017
Fun Hotel”
We just love this place for location and fun and great staff!
Reviewed April 01, 2017
Dear Guest, Namaste From Royal Penguin Boutique Hotel & Spa! Thank you for loving our hotel and our hotel's staff.We are always glad to have you as our guest and would be happy to serve you.We hope to see you soon in an upcoming future. Warm Wishes, Prashansa Pun. Front Officer.
Responded May 24, 2017
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