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Royal Phala Cliff Beach Resort and Spa

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Good6.6
Based on1714reviews
Royal Phala Cliff Beach Resort and Spa
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6.9 Good location
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6.9Location
  • Private beach

  • Air conditioning

  • Balcony/terrace

  • Room service [24-hour]

  • Bar

  • Airport transfer

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Nearest essentials

  • Airports
    • 6 km
    • Utapao International Airport (UTP)
    • 118 km
    • Suvarnabhumi International Airport (BKK)
  • Hospital or clinic
    • 6 km
    • Ban Chang Hospital
  • Pharmacy
    • 6 km
    • Community Pharmacy
  • Convenience store
    • 4.5 km
    • 7 Eleven
  • Cash withdrawal
    • 850 meters
    • ATM

More about Royal Phala Cliff Beach Resort and Spa

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Verified traveler reviews

Agoda Reviews (1714)
Booking.com Reviews (192)

6.6

Filter by traveler type
  • Cleanliness 6.7
  • Facilities 6.0
  • Location 6.9
  • Room comfort and quality 6.9
  • Service 6.5
  • Value for money 6.7
  • Food and dining 6.4
  • Cleanliness 6.0
  • Facilities 5.3
  • Location 6.7
  • Room comfort and quality 6.4
  • Service 6.1
  • Value for money 6.3
  • Food and dining 6.0
  • Cleanliness 6.9
  • Facilities 6.0
  • Location 6.8
  • Room comfort and quality 6.9
  • Service 6.6
  • Value for money 6.7
  • Food and dining 6.5
  • Cleanliness 6.4
  • Facilities 4.7
  • Location 6.1
  • Room comfort and quality 6.9
  • Service 6.5
  • Value for money 6.5
  • Food and dining 6.0
  • Cleanliness 6.6
  • Facilities 6.1
  • Location 7.1
  • Room comfort and quality 7.0
  • Service 6.6
  • Value for money 6.8
  • Food and dining 6.4
  • Cleanliness 6.7
  • Facilities 6.2
  • Location 7.0
  • Room comfort and quality 6.9
  • Service 6.2
  • Value for money 6.6
  • Food and dining 6.2
  • Cleanliness 6.6
  • Facilities 6.2
  • Location 7.0
  • Room comfort and quality 7.1
  • Service 6.4
  • Value for money 6.8
  • Food and dining 6.4
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  • Mini Suite
  • Beach Front
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Showing 1638 verified reviews
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4.8
Joost from Netherlands
Group
Deluxe
Stayed 1 night in May 2017
Sea view, only that ”
We booked the first option (Deluxe) which is in Building B. The rooms are old and not well maintained although reasonable clean. Nice feature is it's proximity to the beach and sea view. At the time we were there a conference was held meaning the hotel was fully booked and crowded. When we had breakfast, much of the Thai food had gone already although refilled later on. Staff did their best to keep up with the situation. I wouldn't stay here again although the main building with the reception looked quite OK.
Reviewed May 15, 2017
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2.8
Aamer from United States
Couple
Beach Front
Stayed 12 nights in April 2017
Too far away in the boonies. No internet, ceiling leaking in bathroom.”
Would not recommend for tourist or travelers from abroad ....no one speak any English. Very far from Pattaya.
Reviewed May 07, 2017
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2.8
Aphirat from Thailand
Group
Deluxe
Stayed 1 night in May 2017
Booking via Agoda gets old rooms in Building B ”
- No clear message mentioned in the room details that the customer would get an old room in the old building - I got 3 rooms on 9th floor in Building B - no telephone in the room, the door is cracked, no shampoo & conditioner and the most important thing is that it's unsafe. When stepping on the floor in the room, the floor and the walls shake. - To change the rooms to the new building, additional 500 THB/room - The reception told me that the hotel already gave bad details of the room to Agoda but where a customer can view it. - I tried hard to change the room and finally got 3 rooms on 7th floor of the same building but nothing was better. - About 9 o'clock, breakfast in the restaurant was almost gone. No refill. - Hotel security was bad. No security cameras, such as the lobby area behind the reception counter. I forgot my bag there and asked the hotel staff to check the camera. They said no camera in that area. - However, at least the front staff helped to coordinate to get a security camera's short file shooting at the front desk though it doesn't help much. - Main pool's floor is quite dirty. - To sum up, this hotel is not worth spending, especially when booking via Agoda.
Reviewed May 07, 2017
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2.4
Marie from Thailand
Couple
Royal Wing - Paradise
Stayed 2 nights in April 2017
Worst place for honeymoon”
The place seemed nice at our arrival but the magic didn't stay long. Just made long way to Rayong with my husband so we decided to go to the toilet in our room first. Unfortunately the flush didn't work. I decided then to call the reception but no one answered. I tried every number possible from bellboy to room service. No one answered. We came down to the reception to find out that our phone was out of service. They changed the room for us. Our first night rimed with 4 electricity cut only in our room since i called to check with the reception and no hot water. We had to almost scream to the reception to get another room and they told us no manager there that night. The third room went well except that there was a leak in the bathtub. We didn't mind at that point since we got electricity and hot water and the flush worked. To resume nightmare to the point that we couldn't even enjoy the view or our honeymoon.
Reviewed May 04, 2017
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2.8
Yuval from Israel
Solo traveler
Beach Front
Stayed 1 night in April 2017
Acceptable”
No service facility falling apart, no right estimation no. guests VS breakfast (Lack of food) and many more...
Reviewed May 02, 2017
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10.0
Chayanin from Thailand
Family with teens
Beach Front
Stayed 1 night in April 2017
Good place for relax”
Good ppace for relax
Reviewed April 17, 2017
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7.2
SUPHATTRA from United States
Couple
Royal Wing - Paradise
Stayed 1 night in March 2017
Nice view”
Staff very friendly and accommodating. Needed an electrical adapter to charge cell and laptop. but did not have one. They did offer to charge at reception desk though. They gave us a room with an excellent view. Enjoyed our stay there. Breakfast buffet was limited and so-so. Pools were nice. The landscaping was nice. However the boardwalks around the property were not level in many places and the wood was rotting in places. Watch your step. They showed us the beach front rooms for an upgrade of 200 baht. We stayed In our original room and glad we did because it seemed bigger. Great views from our unit. Would stay here again. The Agoda rate is about all I would pay though.
Reviewed March 26, 2017
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8.0
Ahmed from Maldives
Solo traveler
Royal Wing - Royal Paradise
Stayed 1 night in March 2017
Nice Hotel ”
Good and beautiful Hotel vert clean and big room but TV have only 3 channel. staff good and near beach. I will stay here again.
Reviewed March 12, 2017
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4.0
Lokendra from India
Family with young children
Deluxe
Stayed 1 night in March 2017
Acceptable”
Poor Breakfast ,no quality
Reviewed March 08, 2017
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6.4
Shilu from Thailand
Couple
Deluxe
Stayed 1 night in March 2017
Good”
Nice resort with private beach. Hotel is good to relax with sea view. Good breakfast. Food is available in the hotel restaurant at reasonable price. No access to public transport but hotel provides pick-up service (charges applicable). Not so clean beach and no facilities for water sports/activities. No tourist attraction places nearby. Worth staying if you want to relax in pool and enjoy see view from your room.
Reviewed March 06, 2017
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