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Royal Phala Cliff Beach Resort and Spa
Mini Suite, Royal Phala Cliff Beach Resort and Spa in Rayong
Beach, Royal Phala Cliff Beach Resort and Spa in Rayong
Beach, Royal Phala Cliff Beach Resort and Spa in Rayong
Swimming pool [outdoor], Royal Phala Cliff Beach Resort and Spa in Rayong
Swimming pool [outdoor], Royal Phala Cliff Beach Resort and Spa in Rayong
Swimming pool, Royal Phala Cliff Beach Resort and Spa in Rayong

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6.9

Good

3,769 reviews

3,769 reviews

View35
Swimming Pool12
Beach12
See map
See map

7.2

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Central Plaza Rayong
22.9 km
Suphattra Land
23.5 km
Yom Jinda Road (Old Town Rayong)
24.1 km
Mae Ram Phueng Beach
31.0 km
Khao Laem Ya
40.3 km
Closest landmarks
Phla Beach
60 m
Phayun Beach
540 m
Namrin Beach
2.7 km
Eastern Star Golf Club
4.0 km
Cosmic Care Clinic
5.6 km
Newly renovated

Royal Phala Cliff Beach Resort and Spa

241 – 242 Moo 6, Pala Road Ban Chang, Rayong Beach, Rayong, Thailand, 21130 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Rayong Beach part of Rayong, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Rayong Aquarium. This 4-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Hygiene Plus

Check-in [24-hour]

Airport transfer

Excellent view

Private beach

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Airport transfer

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Swimming pool [outdoor]

Private beach

Beachfront

Luggage storage

This property is in high demand!

3 travelers have booked today.

Value for money7.0
Location rating7.2
Nearest airportU-Tapao International Airport (UTP)
Distance to airport6.6 km

Rooms available at Royal Phala Cliff Beach Resort and Spa

Deluxe Double Room Beach Front
...
  • Room size: 40 m²/431 ft²
  • Sea view
  • 1 single bed and 1 queen be...
Enter dates to see prices
Deluxe Double or Twin Room - Phala Wing
...
  • Room size: 40 m²/431 ft²
  • Sea view
  • 1 single bed and 1 queen be...
Enter dates to see prices
Pavilion Double Room - Royal Wing
...
  • Room size: 43 m²/463 ft²
  • Sea view
  • 1 queen bed and 1 single be...
Enter dates to see prices
Paradise Double Room - Royal Wing
...
  • Room size: 53 m²/570 ft²
  • Sea view
  • 1 single bed and 1 queen be...
Enter dates to see prices
Royal Paradise Quadruple Room
...
  • Room size: 73 m²/786 ft²
  • Sea view
  • 1 single bed and 2 queen be...
Enter dates to see prices
Paradise Room
...
  • Room size: 53 m²/570 ft²
  • Ocean view
  • 1 single bed and 1 double b...
Enter dates to see prices
Pavilion
...
  • Room size: 43 m²/463 ft²
  • Sea view
  • 1 single bed and 1 double b...
Enter dates to see prices
Panorama
...
  • Room size: 35 m²/377 ft²
  • Beach view
  • 1 double bed and 1 single b...
Enter dates to see prices
Deluxe Panoramic View Room
...
  • Room size: 40 m²/431 ft²
  • Beach view
Enter dates to see prices
Deluxe Sea View Single Room
...
  • Room size: 40 m²/431 ft²
  • Ocean view
Enter dates to see prices

Frequently asked questions

Does Royal Phala Cliff Beach Resort and Spa offer laundry services?

Yes! Royal Phala Cliff Beach Resort and Spa offers hot water linen and laundry washing at your fingertips for whenever you need your favorite clothes clean and fresh all throughout your getaway. Please contact the property for more information.

Is car parking available at Royal Phala Cliff Beach Resort and Spa?

Royal Phala Cliff Beach Resort and Spa provides car park free of charge for all guest visitors traveling with a vehicle. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

When was Royal Phala Cliff Beach Resort and Spa built?

Royal Phala Cliff Beach Resort and Spa was built in 2012.

How long do travelers usually stay at Royal Phala Cliff Beach Resort and Spa?

Verified past guests that have stayed at Royal Phala Cliff Beach Resort and Spa had an average nightly stay of 1 night at this property.

What was the average room rate for Royal Phala Cliff Beach Resort and Spa been in the past month?

The average room rate for Royal Phala Cliff Beach Resort and Spa in the past month is 1448.97 THB, compared to city's average of 1323.05 THB.

In which languages can Royal Phala Cliff Beach Resort and Spa's employees communicate?

Royal Phala Cliff Beach Resort and Spa can communicate up to 2 languages which includes English for travelers that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

What do verified guests like most about Royal Phala Cliff Beach Resort and Spa?

Past visitors that stayed at Royal Phala Cliff Beach Resort and Spa have given this property a rating of 7.273 for its excellent location as the major highlight for their stay.

What is the typical rating that past Solo travelers' have given to Royal Phala Cliff Beach Resort and Spa?

Past solo travelers that have stayed at this property have given Royal Phala Cliff Beach Resort and Spa an average rating of 6.6. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Group travelers have given to Royal Phala Cliff Beach Resort and Spa?

Verified group travelers that have stayed at this property have given Royal Phala Cliff Beach Resort and Spa an average rating of 6.8. You can look up more comprehensive customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What people love about Royal Phala Cliff Beach Resort and Spa

  • 8.8

    Excellent
    Cleanliness

    "Clean hotel."

    adrian

    |

    March 5, 2020

  • 8.4

    Excellent
    Spaciousness

    "The room was spacious as I stay in beach front room."

    BENJAMIN

    |

    February 8, 2020

  • 8.4

    Excellent
    Breakfast

    "Great views, great pool, excellent breakfast in a chilled atmosphere."

    David

    |

    December 22, 2022

Overall rating:

6.9

Good
3,693 reviews
Cleanliness
6.6
Facilities
6.7
Location
7.2
Read all reviews >
What travelers say they love:
Good for relaxing and stay quiet
sawitta from Thailand
Couple
More about Royal Phala Cliff Beach Resort and Spa

More about Royal Phala Cliff Beach Resort and Spa

Experience Luxury and Comfort at Royal Phala Cliff Beach Resort and Spa in Rayong, Thailand

Royal Phala Cliff Beach Resort and Spa is a 4.0-star hotel located in Rayong, Thailand, offering a wide range of facilities to ensure a comfortable and memorable stay for its guests. The hotel features a coffee shop, restaurant, and room service, providing guests with delicious meals throughout the day. Other amenities include airport transfer, air conditioning, hair dryer, television, balcony/terrace, satellite/cable TV, private beach, and Wi-Fi in public areas. The hotel also offers a car park free of charge, designated smoking area, refrigerator, and luggage storage. Daily housekeeping ensures that the rooms are always clean and tidy, while guests can enjoy the beach and breakfast buffet during their stay. Overall, Royal Phala Cliff Beach Resort and Spa is the perfect place to experience luxury and comfort in Rayong, Thailand.

Luxurious Room Types at Royal Phala Cliff Beach Resort and Spa

Royal Phala Cliff Beach Resort and Spa offers a variety of luxurious room types to suit every traveler's needs. Choose from the Deluxe Sea View Single Room, boasting 40 square meters of space, the Panorama with 35 square meters and the option of 1 Single Bed or 1 Double Bed, the Paradise Room with 53 square meters and 1 Single Bed or 1 Double Bed, or the Pavilion with 43 square meters and 1 Single Bed or 1 Double Bed. Each room type is uniquely designed and furnished to provide guests with the ultimate comfort and relaxation during their stay at this stunning resort.

Discover Rayong's Natural Wonders

Nestled along the stunning Mae Ram Phueng Beach and Saeng Chan Beach, Royal Phala Cliff Beach Resort and Spa is perfectly situated for those seeking a tranquil seaside escape. Beyond the resort's sandy shores, guests can explore the area's natural wonders, including the towering Khao Laem Ya mountain, which offers breathtaking panoramic views from its Sky View Tower. For a more immersive experience, visit the Mangrove Research Center, where you can discover the diverse flora and fauna of the local mangrove forests. For a dose of culture, head to the Phla Beach and marvel at the ornate Phra Chedi Klang Nam, a stunning pagoda surrounded by tranquil waters.

Relaxing Stay with Excellent Service and Amenities

Guests rave about the peaceful and quiet atmosphere of Royal Phala Cliff Beach Resort and Spa, making it the perfect destination for a relaxing getaway. The hotel staff, particularly Mr. Ko, receive high praise for their helpfulness and excellent service. Guests also appreciate the hotel's amenities, including the great swimming pool and breathtaking views. The breakfast buffet offers a variety of delicious options, and the rooms are clean and comfortable. With its excellent location and fresh air, this hotel is the perfect place to unwind and enjoy a peaceful vacation.

Experience a Relaxing Getaway with Royal Phala Cliff Beach Resort and Spa's Positive Customer Ratings

Royal Phala Cliff Beach Resort and Spa in Rayong, Thailand has received positive customer ratings for its relaxing and comfortable atmosphere. With an overall rating of 6.9, guests have praised the resort for its value, location, and staff performance. The resort's serene location overlooking the Gulf of Thailand provides a peaceful setting for guests to unwind and enjoy the beautiful scenery. The comfortable accommodations and friendly staff make for a truly enjoyable stay. While some areas such as facilities and food and dining received slightly lower ratings, the overall positive reviews showcase the resort's ability to provide a relaxing and enjoyable getaway for its guests.

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Amenities and facilities

Good
Facilities

6.7

Most talked about facilities

Swimming Pool

70 mentions

Beach

51 mentions

Breakfast

46 mentions

Housekeeping

23 mentions

Languages spoken
  • English
  • Thai
Outdoor
  • Beachfront
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Pool with view
  • Private beach
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Breakfast [buffet]
  • Breakfast service
  • Coffee shop
  • Happy hour
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Contactless check-in/out
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [free of charge]
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Blackout curtains
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Non-smoking
  • Refrigerator
  • Shower
  • Toiletries
  • Towels
  • TV
  • Wi-Fi [free]

Food and dining

Restaurants on site
Wimanlom Restaurant
  • Cuisine: Asian, International
  • Menu: Buffet, A-la-carte

Location

241 – 242 Moo 6, Pala Road Ban Chang, Rayong Beach, Rayong, Thailand, 21130
Very good
Location

7.2

Airports
  • U-Tapao International Airport (UTP)
    6.6 km 16 min drive
  • Suvarnabhumi Airport (BKK)
    118.1 km
Hospital or clinic
  • Cosmic Care Clinic
    5.6 km
Cash withdrawal
  • ATM
    830 m

What's nearby

Popular landmarks
  • Central Plaza Rayong
    22.9 km
  • Suphattra Land
    23.5 km
  • Yom Jinda Road (Old Town Rayong)
    24.1 km
  • Mae Ram Phueng Beach
    31.0 km
  • Khao Laem Ya
    40.3 km
  • Rayong Aquarium
    40.3 km
  • Laem Mae Phim Beach
    59.6 km
  • Tung Prong Thong
    71.5 km
Nearby landmarks
  • Phla Beach
    60 m
  • Phayun Beach
    540 m
  • Namrin Beach
    2.7 km
  • Eastern Star Golf Club
    4.0 km
  • Cosmic Care Clinic
    5.6 km
  • Dr. Pat Chet
    5.8 km
  • N-K Clinic
    6.2 km
  • Ban Chang Hospital
    6.3 km
  • U-Tapao International Airport
    6.6 km
  • Baan Chang Kanchanakul Wittaya School
    7.3 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 5-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee800 THB
Extras
  • Breakfast charge (unless included in room price)300 THB
The property
  • Number of restaurants1
  • Number of rooms 312
  • Year property opened2012
  • Most recent renovation2021

Property announcements

Airport transfer is available at an additional charge of THB 800 for maximum of 8 persons. In order to reserve the transfer, please contact the property directly.

Reviews of Royal Phala Cliff Beach Resort and Spa from real guests

Provided by verified guests of Agoda
Cleanliness6.6
Facilities6.7
Location7.2
Room comfort and quality6.9
Service6.9
Value for money7.0
High score for Rayong
Rating
9+ Exceptional (232)
8-9 Excellent (260)
7-8 Very Good (569)
6-7 Good (437)
<6 Below Expectation (903)
Time of the year
Mar - May (873)
Jun - Aug (491)
Sep - Nov (418)
Dec - Feb (619)

Show reviews that mention 

Showing 2,401 verified guest comments
12345
10.0
Exceptional
SHARLENE from Philippines
Family with young children
Pavilion Double Room - Royal Wing
Stayed 1 night in November 2021

Good stay with our kids”

We had a relaxing time at Royal Phala Cliff Beach Resort & Spa. We were upgraded to a huge room with bathtub. Hence the kids enjoyed the pool and the bathtub :) However, the access to the beach was still close during our stay so the kids missed swimming in the beach. Breakfast buffet was good with various choices.

Reviewed November 29, 2021

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Dear Khun Sharlene We're appreciate for you kindly stayed and share your experiences with us. We hope you are enjoy your stayed with us and we'll looking forward to welcoming you back for next time. Management Team

Responded December 19, 2021
Royal Phala Cliff Beach Resort and Spa
9.6
Exceptional
Anotai from Thailand
Family with young children
Pavilion
Stayed 2 nights in December 2022

Good place to stay”

This was a very nice years ago. Even though it is not renewal, it's still a nice place, nice staff.

Reviewed December 05, 2022

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สวัสดีค่ะ คุณ Anotai ทางโรงแรม รอยัลพลา คลิฟฟ์ บีช รีสอร์ทแอนด์สปา รู้สึกเป็นเกียรติอย่างยิ่งที่ท่านเลือกโรงแรมของเรา สำหรับเป็นทีพักผ่อนของคุณลูกค้า ขอขอบคุณรีวิวที่คุณลูกค้ามีให้กับโรงแรมนะคะ จากรีวิวที่ทางคุณลูกค้ามีให้กับโรงแรมนั้น เป็นกำลังใจที่สำคัญสำหรับพนักงานบริการของโรงแรมเราเป็นอย่างมาก ทางโรงแรมจะนำกำลังใจที่ดีๆที่ลูกค้ามีให้เป็นแรงผลักดันให้การบริการของพนักงานยังคงมาตรฐานไว้และจะพัฒนาการบริการให้ดียิ่งขึ้นไปค่ะ หวังว่าคุณลูกค้าจะกลับมาใช้บริการของเราอีกนะคะ ขอขอบคุณมา ณ ที่นี้ค่ะ ผู้จัดการแผนกต้อนรับ

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Royal Phala Cliff Beach Resort and Spa
10.0
Exceptional
Shanna from Thailand
Family with young children
Pavilion Double Room - Royal Wing
Stayed 2 nights in November 2020

Exceptional”

Due to the pandemic situation, you would notice that the hotel was down for quite some time and that they are still recovering. But with our stay, I would say all was good. The view and rooms were perfect. Would definitely go back.

Reviewed November 24, 2020

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Dear Khun Shanna We're appreciate for you kindly stayed and share your experiences with us. We hope you are enjoy your stayed with us and we'll looking forward to welcoming you back for next time. Management Team

Responded December 10, 2020
Royal Phala Cliff Beach Resort and Spa
9.6
Exceptional
Christian from Thailand
Solo traveler
Pavilion
Stayed 1 night in November 2022

very nice hotel”

i had a big room (Pavillion) on the 6th floor, very good sea view, the pool is huge, nothing to complain

Reviewed November 28, 2022

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Dear Mr.Christian We're appreciate for you kindly stayed and share your experiences with us. We hope you are enjoy your stayed with us and we'll looking forward to welcoming you back for next time. Management Team

Responded December 05, 2022
Royal Phala Cliff Beach Resort and Spa
10.0
Exceptional
Ratchita from Thailand
Family with teens
Pavilion
Stayed 2 nights in July 2020

It's just Amazing sea view great choice for your break.”

This hotel is not that far from the International Airport Suwanphum 2.30 H drive. I do like here and will return again.

Reviewed July 12, 2020

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Dear Khun Ratchita We're appreciate for you kindly stayed and share your experiences with us. We hope you are enjoy your stayed with us and we'll looking forward to welcoming you back for next time. Management Team

Responded June 10, 2021
Royal Phala Cliff Beach Resort and Spa
9.6
Exceptional
Boontathip from Thailand
Family with young children
Pavilion
Stayed 1 night in December 2020

it's all good ”

there's some grocer shop nearby so you don't have to worry lol

Reviewed April 20, 2021

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Dear Boontathip, Thank you so much for the review also the comment you gave us and toward other people that will be interest in staying with us. Hope you had a great time staying at our hotel and please consider coming back to use our service again. Best Regards, Punnawit Phochatkaew Executive Assistant Manager (OTA)

Responded May 11, 2021
Royal Phala Cliff Beach Resort and Spa
9.6
Exceptional
Ahmed from Thailand
Family with young children
Pavilion
Stayed 3 nights in July 2020

Very nice stuff!”

Thank you mr/ Ko, you were very helpful and we really enjoyed to stay in the hotel!

Reviewed July 20, 2020

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Dear Khun Ahmed We're appreciate for you kindly stayed and share your experiences with us. We hope you are enjoy your stayed with us and we'll looking forward to welcoming you back for next time. Management Team

Responded December 10, 2020
Royal Phala Cliff Beach Resort and Spa
8.4
Excellent
David from India
Couple
Pavilion
Stayed 1 night in December 2022

Great place. ”

Must have been magnificent before the pandemic but shows clear signs of lack of maintenance which can be expected. Great views, great pool, excellent breakfast in a chilled atmosphere.

Reviewed December 23, 2022

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Dear Mr.David First of all, We are very appreciative that you choose to stay with us and we would like to deeply apologize for any inconvenience during your stay with us. however, we will take your feedback and improve these issues to better the guest experience We really hope that we will complete for the next time and we are waiting to serve you soon. The management team

Responded December 26, 2022
Royal Phala Cliff Beach Resort and Spa
9.2
Exceptional
Wissawa from Thailand
Family with teens
Pavilion
Stayed 1 night in April 2022

Exceptional”

Special thanks for the help and hospitality of the staff.

Reviewed May 05, 2022

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สวัสดีค่ะ คุณ Wissawa ทางโรงแรม รอยัลพลา คลิฟฟ์ บีช รีสอร์ทแอนด์สปา รู้สึกเป็นเกียรติอย่างยิ่งที่ท่านเลือกโรงแรมของเรา สำหรับเป็นทีพักผ่อนของคุณลูกค้า ขอขอบคุณรีวิวที่ลูกค้ามีให้กับโรงแรมนะคะ หวังว่าคุณลูกค้าจะกลับมาใช้บริการของเราอีกนะคะ ขอขอบคุณมา ณ ที่นี้ค่ะ ผู้จัดการแผนกต้อนรับ

Responded May 29, 2022
Royal Phala Cliff Beach Resort and Spa
8.8
Excellent
adrian from United Kingdom
Solo traveler
Stayed 1 night in March 2020

Excellent”

Excellent value for money. Room looked down onto the beach. Balcony and a big bathroom. Clean hotel. The pool is great. I didn’t eat in the restaurant so can’t say about the food. Hugely relaxing place. I would love to stay here again.

Reviewed March 06, 2020

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8.8
Excellent
Jhony from Thailand
Family with teens
Deluxe Double or Twin Room - Phala Wing
Stayed 1 night in October 2021

good value for the money”

They have friendly and accommodating staff who can speak English.

Reviewed December 08, 2021

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Dear Khun Jhony We're appreciate for you kindly stayed and share your experiences with us. We hope you are enjoy your stayed with us and we'll looking forward to welcoming you back for next time. Management Team

Responded December 19, 2021
Royal Phala Cliff Beach Resort and Spa
8.4
Excellent
BENJAMIN from Singapore
Couple
Stayed 2 nights in January 2020

Good Sea View, Friendly Staff”

The room was spacious as I stay in beach front room. However, the room sound isolation need to improve as I can hear the conversation of the other guest in next room.

Reviewed February 08, 2020

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8.8
Excellent
sawitta from Thailand
Couple
Pavilion
Stayed 2 nights in October 2020

Excellent”

Good for relaxing and stay quiet

Reviewed October 10, 2020

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Dear Khun Sawita We're appreciate for you kindly stayed and share your experiences with us. We hope you are enjoy your stayed with us and we'll looking forward to welcoming you back for next time. Management Team

Responded December 10, 2020
Royal Phala Cliff Beach Resort and Spa
7.2
Very good
john from United Kingdom
Couple
Pavilion Double Room - Royal Wing
Stayed 2 nights in December 2022

Great hotel if you enjoy peace and quiet”

A great hotel. However it is quite isolated and no motorcycle hire nearby so difficult to get around. The staff are very good and the swimming pool is very nice.

Reviewed December 07, 2022

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Dear Mr.John First of all, We are very appreciative that you choose to stay with us and we would like to deeply apologize for any inconvenience during your stay with us. however, we will take your feedback and improve these issues to better the guest experience We really hope that we will complete for the next time and we are waiting to serve you soon The Management Team

Responded December 08, 2022
Royal Phala Cliff Beach Resort and Spa
8.0
Excellent
Chuwong from Thailand
Family with teens
Pavilion
Stayed 1 night in July 2020

Service”

Front staffs was excellent service.

Reviewed September 29, 2020

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Dear Khun Chuwong It was an honor to be your host, Thank you for your wonderful sweet review, We really appreciate it and are so happy to hear that you loved your stay so much and en joyed with our hotel. The management

Responded October 03, 2020
Royal Phala Cliff Beach Resort and Spa
6.4
Good
Jean from United Kingdom
Family with teens
Pavilion
Stayed 2 nights in June 2022

Royal Phala was once upon a time a great hotel. ”

Maybe it is the pandemic that the maintenance and cleanliness had gone behind. The building is older now and sound proofing needs improvement. The breakfast is nothing to get excited for in the morning. Nice big swimming which I didn't try because the water is not clear.

Reviewed June 12, 2022

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Dear Khun Jean First of all, We are very appreciative that you choose to stay with us and we would like to deeply apologize for any inconvenience during your stay with us. however, we will take your feedback and improve these issues to better the guest experience We really hope that we will complete for the next time and we are waiting to serve you soon Management Team

Responded June 13, 2022
Royal Phala Cliff Beach Resort and Spa
6.4
Good
Christian from Thailand
Solo traveler
Pavilion
Stayed 1 night in December 2022

Very noisy hotel”

despite my wish for a quiet room, i had one family with kids right above my room, it was noisy all evening, also very noisy from the swimming pool

Reviewed December 28, 2022

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Dear Mr.Christian First of all, We are very appreciative that you choose to stay with us and we would like to deeply apologize for any inconvenience during your stay with us. however, we will take your feedback and improve these issues to better the guest experience We really hope that we will complete for the next time and we are waiting to serve you soon The management Team

Responded December 29, 2022
Royal Phala Cliff Beach Resort and Spa
6.8
Good
Alan from United Kingdom
Couple
Pavilion
Stayed 1 night in March 2022

Good”

Stayed many times over the last 5 years the hotels cleanliness and upkeep slowly deteriorating

Reviewed April 04, 2022

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Dear Mr.Alan First of all, We are very appreciative that you choose to stay with us and we would like to deeply apologize for any inconvenience during your stay with us. however, we will take your feedback and improve these issues to better the guest experience We really hope that we will complete for the next time and we are waiting to serve you soon. Management Team

Responded April 10, 2022
Royal Phala Cliff Beach Resort and Spa
6.4
Good
Pawarana from Thailand
Family with teens
Deluxe Double or Twin Room - Phala Wing
Stayed 1 night in November 2021

Good panorama sea-view but not clean”

The hotel is big but can't take care of the cleanliness thoroughly. The bedroom with a panoramic sea view is very good. But old and unclean, some points are broken and damaged.

Reviewed November 28, 2021

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Dear Khun Pawarana Thank you for your Comment And We do apologize for everything made you unhappy and disappointed to stay with us We will certainly follow up to your comment we can to minimize the inconvenience. And we'll looking forward to welcoming you back for next time. Management Team

Responded December 19, 2021
Royal Phala Cliff Beach Resort and Spa
6.4
Good
Ken from Canada
Couple
Pavilion
Stayed 1 night in June 2021

Opinion”

It is an older hotel and needs a bit of a face lift. However the price is low enough that I can ignore the odd deficiency. The big balcony was ideal for a morning coffee and watching the sunrise. Restaurant dinner prices were steep and no wine available. Limited beer brands. . Buffet breakfast was excellent value at 200 baht for 2 guests.

Reviewed July 01, 2021

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Dear Mr.Ken We're appreciate for you kindly stayed and share your experiences with us. Thank you for your Comment And We do apologize for everything made you unhappy and disappointed to stay with us We will certainly follow up to your comment we can to minimize the inconvenience. We hope you are enjoy your stayed with us and we'll looking forward to welcoming you back for next time. Management Team

Responded July 01, 2021
Royal Phala Cliff Beach Resort and Spa
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