Royal Phuket City Hotel
![Swimming pool [outdoor] Royal Phuket City Hotel](http://pix10.agoda.net/hotelImages/109/10927/10927_17062717170054098533.jpg?s=450x450)
Royal Phuket City Hotel Reviews
"Great courner building room!"
Warren
-
October 11, 2016
Things you’ll love about Royal Phuket City Hotel
Things you'll love
Airport transfer
Located in heart of Phuket
Currency exchange
Free Wi-Fi in all rooms!
| Value for money | 7.4 |
| Location rating | 7.9 |
| Nearest airport | Phuket International Airport (HKT) |
| Distance to airport | 26.9 km |
Rooms available at Royal Phuket City Hotel
- Room size: 30 m²/323 ft²
- City view
- 2 single beds or 1 double ...
- Room size: 38 m²/409 ft²
- City view
- 2 single beds or 1 double ...
- Room size: 34 m²/366 ft²
- City view
- Separate shower/bathtub
What people love about Royal Phuket City Hotel
- 10.0Exceptional
"I will come back to stay in next year, the location is good"
Yoke H.
|
October 29, 2017
- 9.6Exceptional
"Very impressed with the over and above service."
Terry
|
July 1, 2018
- 8.4Excellent
"Location nice room clean."
Didi
|
July 12, 2016
"Great facilities."
Ryan
|
January 6, 2019
An overview
This city center business hotel is right in the heart of Phuket, within walking distance to shopping malls and public transport. The Royal Phuket City Hotel is located very close to the bus station, making trips to and from Phuket International Airport very convenient and inexpensive. This makes the Royal Phuket City Hotel an ideal base for those in transit to and from other islands or provinces in southern Thailand. Several shopping malls, night markets, as well as a good selection of local restaurants are all within walking distance from the hotel. The guest rooms are clean, comfortable, and equipped with all the modern conveniences. For business travelers, the Royal Phuket City Hotel provides high-speed Wi-Fi internet access in the guest rooms as well as the common areas. Book your room now at Royal Phuket City Hotel via our secure online booking form. The first step is to enter and submit your travel dates in the spaces provided.
What they offer
"Hotel provided a very good buffet with large selection of fo..."
JAMES
|
November 29, 2018
Popular facilities
- Fitness center
- Swimming pool [outdoor]
- Restaurants
- Spa
- Bar
- Front desk [24-hour]
Languages spoken
- English
- Chinese [Mandarin]
- Thai
- Chinese [Cantonese]
- Filipino
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Recreation and relaxation
- Canoeing
- Hot tub
- Snorkeling
- Dart board
- Karaoke
- Spa
- Diving
- Massage
- Swimming pool [outdoor]
- Fitness center
- Sauna
- Tours
Food and drinks
- Bar
- Coffee shop
- Room service [24-hour]
- BBQ facilities
- Restaurants
Services and conveniences
- Concierge
- Infirmary
- Shops
- Currency exchange
- Laundromat
- Smoke-free property
- Daily housekeeping
- Laundry service
- Smoking area
- Doorman
- Luggage storage
- Dry cleaning
- Safety deposit boxes
For the kids
- Babysitting service
- Kids club
- Swimming pool [kids]
Access
- Check-in [24-hour]
- Front desk [24-hour]
- Wheelchair accessible
- Elevator
- Pets allowed
- Facilities for disabled guests
- Security [24-hour]
Getting around
- Airport transfer
- Car park [on-site]
- Taxi service
- Bicycle rental
- Rental car
- Car park [free of charge]
- Shuttle service
Available in all rooms
- Air conditioning
- In-room safe box
- Separate shower/bathtub
- Blackout curtains
- Internet access – wireless
- Slippers
- Coffee/tea maker
- Ironing facilities
- Smoking allowed
- Daily housekeeping
- Mini bar
- Telephone
- Desk
- Non-smoking
- Toiletries
- Free bottled water
- Refrigerator
- Hair dryer
- Satellite/cable channels
Nearest essentials
Airports
Public transportation
Hospital or clinic
Shopping
Convenience store
Cash withdrawal
What to eat nearby
What's nearby
- Wat Chalong - 7.59 km
- Phuket Big Buddha - 10.96 km
- Patong Beach - 11.12 km
- Karon Beach - 12.04 km
- Kata Beach - 12.88 km
- Phuket Fanta Sea - 14.37 km
- Kamala Beach - 14.84 km
- Nai Harn Beach - 15.42 km
- Surin Beach - 16.5 km
- Promthep Cape - 17.11 km
- Methee Souvenir Shop - 130 m
- Phuket Trickeye Museum - 190 m
- Paddle Asia - 220 m
- Phuket Square - 250 m
- Phen Sri Expo Fair - 300 m
- Phuket Philatelic Museum - 320 m
- Phuket CAT Office - 370 m
- The Books - 400 m
- Andaman Sea Sport - 410 m
- Mahanakorn Pub - 420 m
Property's guest policies
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 4 year(s).
| Guest's age | Extra bed |
|---|---|
Children 4-11 year(s) | Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge. |
Guests 12 years and older are considered as adults | Must use an extra bed which will incur an additional charge. |
Others
- When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts
Checking in and out
Getting around
Property factoids
Reviews of Royal Phuket City Hotel from real guests
Show reviews that mention
 Royal Phuket City Hotel |  |  | Best value!  | |
| Breakfast | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
| Guest rating | Very good 1142 reviews 7.3 Location 7.9 | Very good 887 reviews 7.5 Location 7.8 | Excellent 342 reviews 8.3 Location 8.4 | Excellent 1473 reviews 8.2 Location 8.4 |
| Neighborhood | Phuket Town | Phuket Town | Phuket Town | Phuket Town |
- Very good location
- Wat Chalong
10 min walk to old town Phuket ”
Great facilities. Pool on 3 rd floor, wifi throughout hotel, gym is of western style with all equipment needed! Front staff very helpful! Restaurants are very good as well. The Chinese restaurant has dim sum and very good fried rice! Breakfast has the best view in town on the 19th floor! Very good for family w young kids as the rooms are large with sitting areas !
Dear Ryan Thanks for Your comments regarding the service you received. we were glad to served you. Your suggestions are very helpful to us. We were glad you impression our serviced.
Everything is great, big room and I love it when they turn on the A/C before I moved in to the room ”
One thing that I don’t like was the breakfast , the eggs section guy refused to make me an half cook egg, only sunny available .omelette is not even a western omelette .It Is not a hostel or 2 start hotel , I think I should have the right to ask for it . Second of all , the egg that I had has a piece of egg shell inside , right after the breakfast I have diarrhea for a whole day and I have a long flight to take later . The breakfast area was full of Chinese peoples talking very loud as it was a night market .
Dear Chin, Dear , We appreciate your honest feedback, your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. We are so pleasure to knew how much you satisfactions and enjoyed stay with us. According to your value comment in regarding to our breakfast, we reported to our chef team already for provide higher standard as guest like.We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. However we looking to welcoming you back in short period. Once again , Thank you for your kind support. Wish Regards, Management Team.
old!”
we were there for a night the room was very old it was not clean properly the carpet on the floor on the way to the room was smelly staff was nice not much of breakfast it was ok only for sleeping one night but I would not go back
Dear Noelia, We appreciate your honest feedback, your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. We are so pleasure to knew how much you satisfactions and enjoyed stay with us. According to your value comment in regarding to our room , walk way carpet and breakfast , we reported to hotel management team already for provide higher standard as guest like.We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. However we looking to welcoming you back in short period. Once again , Thank you for your kind support. Wish Regards, Management Team.
Review score”
Bad experience with staffs and maids!
เรียน คุณ Patarawee, ขอขอบพระคุณสำหรับความคิดเห็นและข้อเสนอแนะของท่าน ทางโรงแรมรู้สึกยินดีที่ทราบว่าท่านพึงพอใจในการเข้าพักและบริการของเรา อย่างไรก็ตาม มีความเสียใจเป็นอย่างยิ่งในส่วนของพนักงานไม่เป็นไปตามความคาดหวัง ขออภัยเป็นอย่างสูงมา ณ ที่นี้ ทางโรงแรมใคร่ขอเรียนให้ทราบว่า เราให้ความสำคัญกับเรื่องที่เกิดขึ้นและมุ่งมั่นที่จะมอบบริการที่ดีเยี่ยมให้แก่ลูกค้าทุกท่าน กราบขอบพระคุณที่ท่านกรุณาได้กรุณาแจ้งให้ทางเราทราบถึงประสบการณ์ที่ท่านได้รับ ทางเราหวังว่าจะมีโอกาสได้มอบบริการที่ดีขึ้นแก่ท่านในอนาคตอันใกล้นี้ ขอแสดงความนับถือ คณะผู้บริหาร
This hotel has seen better days. Every night inundated with Chinese group tours .”
Every evening huge buses of Chinese tourists arrive and totally block reception and entrance to the hotel and staff do nothing to at least leave a path for current guests to pass through. And buses block entry to hotel car park. Needs a serious renovation. Unlikely to return.
Dear John, Thank you very much for sharing your thoughtful comments of your recent stay with us at Royal Phuket City Hotel. However, we were saddened to hear that there are some experience did not reach to your expectation. We genuinely appreciate your feedback as it gives us the opportunity to follow up on your unpleasant experience. We would therefore absolutely review to ensuring that satisfaction of our guests and service standard are always aim to offer to our guests. In the meantime thank you for choosing to stayed with us and we hope we will have the opportunity to welcome you back on a future visit to show you we can do better. Wish Regards, Management Team
Good Location,Service Ok,Room Clean but look old”
There was for 40-50mns from the airport to hotel.The hotel is situated in center city and convenient to go other places in city.There is a parking lot, swimming pool, restaurant & bar.We got a corner room and bigger than other rooms but mostly rooms look old.We got the welcome by a good welcome drink at bar.There was around 1 hour from hotel to Patong Beach.If you drive or guide pick you up that is much more convenient and easy.
Good solid value and comfort”
I have stayed here several times and always found it good value and very comfortable. One downside is the lack of free wi-fi (apart from one hour a day). The breakfast is great for general Thailand standards.
Great stay at the Royal Phuket City Hotel”
We had a great stay at the Royal Phuket City Hotel. The bed was big and comfortable. Even the extra bed for our son was nice. The location was also good. right in the city. Everything was walking distance.
A great allround hotel”
I always stay at this hotel when in Phuket. Prefer the town to the beach areas, quiet but still enough nightlife, and great food, including at the hotel. The room has everything you need and the price is excellent for what you get.
closed to working place”
Hotel condition overall is good but no free WIFI. Would recommend the air condition that needs to up grade as the room I stayed was unable to adjust the temperature. Door key encountered problem that need to change many time. (don't know the reason).
nice hotel in the center of puket”
the room is very basic but good and clean. the stuff are very freindly and will help you with every thing. nice breakfast on the roof behind the hotel you will find a night market where you can eat good food from the street stalls.
Peaceful hotel in the midst of celebrations”
The hotel has signage along the road so that those who travel by car or bus would not missed reaching it. Anyway when we were near this hotel, its towering building is a landmark and there is no way that we could not see it. The location is superb, being near the Airport Bus terminal and amenities and eateries. We went there for the Vegetarian Festival celebrations and five minutes away from this hotel is the centre of activities. The procession routes passed through Metropole Hotel and one can say staying in Metropole would get a lot of convenience as we could see the procession near the hotel. But near also means noise and activities. We thought Royal Phuket City hotel is better. The counter staff were efficient as we checked in. They offered welcome drinks and surprise, surprise, we also have a fruits platter when we entered our room. The size of the room is big and the arrangement looks comfortable and homely. Although at this time the hotel is undergoing renovation, there is no noise and no dust. We wondered if the workers are taking off days for the celebrations! The hotel has a swimming pool, gym and spa centre where massage is available. Workouts at the gym and swimming are free, but the massage and spa needs money. The pricing is on the high side if we were to compare the prices with the nearby massage centre. Walked a short distance away is the Phuket Square and the market.
Great hotel and position ”
Stayed here for 1 nit again. This is a great hotel in the centre of Phuket town. Handy to shops and stepping stone to resorts or islands around Phuket. Good value for money. Pool and gym very good. Will stay again. Great breakfast
A reasonable priced hotel with satisfied service”
The destination of the hotel is really nice. It located near the old town of Phuket which is worthy for tourist to go to. Besides, the price of the hotel is reasonable, comfortable and tidy. However, the only thing not good is the wifi cost me a lot because the wifi of the whole building is not free. As a whole, it is a nice hotel with no free wifi.
Nice hotel to stay.”
we stayed in the hotel for two nites and the hotel looked nice, clean and comfortable for family, the room is big enough. the breakfast was good and had variety, the breakfast location was on the top of the building and we could see outside with nice view of phuket, there were mountains, ocean, housing and they looked nice to see.
Centrally located”
first ( but not last ) time at this hotel. third stay in phuket city. the hotel has a great central location, easy walking to robinsons, ocean plaza and expo ( clothing & shoe markets ) we asked for a twin and got a queen & a double bed; excellent! a great brekki, beautiful fruit, good spread of english & asian. even had our favourite- kow tom ( rice porridge plus the bits )
Why would one not keep coming back?”
normally when one says a hotel in asia is 'value for money' or 'great for the budget', it is a case of 'you get what you pay for', and the hotel is obviously tired, rundown, a bit shabby, even... but not so here. the amenities are great, the staff are extremely friendly and it is in the heart of phuket town. i've been here repeatedly, and each time am very happy. it's clear that many locals come here for special events, too.
Lovely Hotel with good staff & great service.”
Royal Phuket City Hotel is a Nice,clean and quiet hotel away from the main tourist area which I liked. The staff were really nice and friendly, always quick to offer assistance. Cafe 154 has some excellent pastries and cakes and is worth a visit, although I did have some trouble with how my coffee was made but they tried so hard to make it just how I wanted it so top marks to the staff. It may not be a 5 star but I enjoyed my stay and will be staying there again.
Clean and decent hotel near town centre ”
breakfast buffet is served on the top floor, the view is good, the food was good. the hotel generally caters for thais and chinese. on a whole the hotel was good value for money the room is of good standard and value for money was excellent. we would come back again, when in town. gym is really good although quite popular, pool looking a little old now. the staff are typical uninterested thai staff there was no welcome and no further communication at all, even leaving was bland and without a goodbye or thank you.
Quality at a great price”
For those staying in Phuket Town, and not in the tourist trap of Patong, Royal Phuket City Hotel is in my view a gem. I can't think of anything where I thought, "I wish it had this...". It simply had everything I needed. Wireless internet in the room (very modest cost, good speed), room valuables safe, large rooms, large beds, just nice, nice nice. The swimming pool and associated facilities, everything was of the sort you associate with much pricier hotels. Finally, the restaurant had very good value food, and the western dishes on the menu were (unusual for Thailand) not just pale imitations.