Very good 7.3
Based on 1007 reviews

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About this property


This city center business hotel is right in the heart of Phuket, within walking distance to shopping malls and public transport. The Royal Phuket City Hotel is located very close to the bus station, making trips to and from Phuket International Airport very convenient and inexpensive. This makes the Royal Phuket City Hotel an ideal base for those in transit to and from other islands or provinces in southern Thailand. Several shopping malls, night markets, as well as a good selection of local restaurants are all within walking distance from the hotel. The guest rooms are clean, comfortable, and equipped with all the modern conveniences. For business travelers, the Royal Phuket City Hotel provides high-speed Wi-Fi internet access in the guest rooms as well as the common areas. Book your room now at Royal Phuket City Hotel via our secure online booking form. The first step is to enter and submit your travel dates in the spaces provided.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park
  • Taxi service

Things to do, ways to relax

  • Fitness center
  • Karaoke
  • Massage(s)
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Currency exchange
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Shop(s)
  • Smoking area


  • Check-in [24-hour]
  • Elevator
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Chinese (Cantonese)
  • Thai
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Child and extra bed policy
Children 0-1 year(s) Must use an extra bed
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Number of Rooms : 251
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Verified traveler reviews

Filter by traveler type
Very good

based on 1007 reviews
  • Cleanliness 7.0
  • Facilities 6.8
  • Location 7.8
  • Room Comfort/Standard 7.3
  • Service 7.2
  • Value for money 7.4
  • Food/Dining 7.2
Sort by

Romravin from Thailand
Stayed 2 nights in September 2016
the location is good. it's in the center of Phuket. it's very convenience.
Reviewed September 13, 2016

Foo from Singapore
Business travelers
Deluxe Double or Twin Room
Stayed 3 nights in August 2016
Pricing & cleanliness
I've been a repeat customer many times and this time I booked direct with them but they charge me more than Agoda. Their pillows all give out unclean odour, need to replace. Pillow cases don't look white, but grey.
Reviewed August 22, 2016

Todd from United States
Stayed 1 night in July 2016
Numerous carpet stains, no hot water
It's okay for a night on the way to another island. The lobby is okay, but this place has seen better days. No hot excusable.
Reviewed August 02, 2016

Kazuhiko from Japan
Business travelers
Stayed 2 nights in July 2016
Dirty old lame hotel. No cleanliness. The only bright side is that the staffs are friendly.
It is OK to stay to sleep in only. There's nothing special to talk about this hotel. Unless it is for business use, I would never stay in this lame hotel. You are in Phuket resort!
Reviewed July 30, 2016

CHEW from Singapore
Stayed 2 nights in July 2016
Good Location and Big Clean Room
Happy with 2 nights stay. Only complain is shower water flow is weak thus the water is very hot like boiling egg. Anyway hard to control the water as it will turn a minute very hot suddenly and then a minute very cold with weak flow. Room is big and bed is comfortable of super king. I had a nice view of Bus terminal (in front) and Phuket Old Town (left side about 8min walk) of my room. Robinson store, Ocean mall, Night market are all about 8min walk behind the hotel. Breakfast is So-so. Around window skirting, notice some ant trails heading to coffee & milk placement table. Able to use free Wifi. Honestly, the hotel need a facelift.
Reviewed July 19, 2016

Thanawadee from Thailand
Business travelers
Stayed 1 night in May 2016
Location Very Good
Location nice room clean. Staff up grade room business floor. Thank you for your service.
Reviewed July 12, 2016

Dominique from United States
Stayed 1 night in May 2016
Not terrible....
We stayed in transit through Phuket for about 14 hours. Worked for what we needed at the time, location is convenient to many things. View is nice. Hotel is extremely dated, everything is dirty and very little English is spoken. Ants covering the breakfast tables. All that being said, if you like a good fitness center, this is probably the best you'll find in this part of the world.
Reviewed May 16, 2016

RATCHANOK from Thailand
Solo travelers
Stayed 1 night in April 2016
Location is just perfect!
The hotel's closed to everywhere and easy to get to the airport. I got a nice room with Phuket city view. If i go to Phuket again i will stay in this place again.
Reviewed April 16, 2016

Warren from United States
Solo travelers
Stayed 2 nights in March 2016
I had a great stay here
The staff was excellent! Great pool and gym!
Reviewed March 25, 2016

Jan from Denmark
Stayed 3 nights in March 2016
Jan & Sasi Nielsen from Denmark
We stayed for 3 nights but only 1 day had breakfast. Too many chinese quest who fighting for buffet and everything. It's so horrible to enjoy breakfast. Very noisy from the quest who has so many difference culture from developing country. We recommende western turist to stay on the beach hotel.
Reviewed March 19, 2016


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