Royal Phuket City Hotel
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7.3
Very good
/10
(1168 reviews)See what guests said
See map
7.9
Very good
Location rating score
Very good location - Inside city center
Popular neighborhood
Parking
FREE
  • Methee Souvenir Shop130 m
  • Phuket Trickeye Museum190 m
  • Paddle Asia220 m
  • Phuket Square250 m
  • Phen Sri Expo Fair300 m
  • Phuket Philatelic Museum320 m
  • Phuket CAT Office370 m
  • The Books400 m
  • Andaman Sea Sport410 m
  • Mahanakorn Pub420 m
  • Free Wi-Fi

    Royal Phuket City Hotel

    154 Phang-nga Road, Muang, Phuket Town, Phuket, Thailand - See map
    "Great courner building room!"
    Warren - October 11, 2016
    Exceptional reputation
    Recommended by 82% of guests
    Very good comfort
    7.3 room quality and comfort
    • Airport transfer

    • Located in heart of Phuket

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Sauna

    Property ranking|Compared to 10,734 Phuket properties
    See all rankings
    Cheapest price score
    Room size
    43 sqm.
    Location score
    7.9/10
    Room comfort score
    7.3/10
    Better than
    95
    %
    of Phuket properties
    Bigger than
    95
    %
    of Phuket properties
    Better than
    94
    %
    of Phuket properties
    Better than
    94
    %
    of Phuket properties
    Value for money7.4
    Location rating7.9
    Nearest airportPhuket International Airport (HKT)
    Distance to airport26.9 km

    Rooms available at Royal Phuket City Hotel

    Superior
    Superior
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 2 single beds or 1 double b...
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    Luxury Suite
    Luxury Suite
    ...
    • Room size: 60 m²/646 ft²
    • City view
    • 1 double bed
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    Deluxe
    Deluxe
    ...
    • Room size: 38 m²/409 ft²
    • City view
    • 2 single beds or 1 double b...
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    Business Room
    Business Room
    ...
    • Room size: 34 m²/366 ft²
    • City view
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    Run of House
    Run of House
    ...
    • Separate shower/bathtub
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    Deluxe Double or Twin Room
    Deluxe Double or Twin Room
    ...
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      Superior Room
      Superior Room
      ...
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        Superior Double Twin Room
        Superior Double Twin Room
        ...
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          Suite Luxury
          Suite Luxury
          ...
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            DELUXE DOUBLE BED 1 O 2 CAMAS
            DELUXE DOUBLE BED 1 O 2 CAMAS
            ...
              Enter dates to see prices

              What people love about Royal Phuket City Hotel

              • 8.4
                Excellent
                Cleanliness

                "Location nice room clean."

                Didi

                |

                July 12, 2016

              • 10.0
                Exceptional
                Location

                "The location is good."

                Romravin

                |

                September 13, 2016

              • 8.0
                Very good
                Cleanliness

                "Big rooms ,clean & good wi fi plus many shopping areas & food"

                muaz

                |

                October 12, 2018

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              More about Royal Phuket City Hotel

              More about Royal Phuket City Hotel

              8.4
              Excellent

              "Hotel provided a very good buffet with large selection of fo..."

              JAMES

              |

              November 29, 2018

              An overview

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              What they offer

              9.2
              Exceptional

              "Great facilities."

              Ryan

              |

              January 6, 2019

              Read more reviews
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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              What to eat nearby

              Thai cuisine
              Thai cuisine
              Sweet Home Restuarant
              1.4 km Thai
              Tree Tops
              3.3 km Thai
              Asian cuisine
              Asian cuisine
              Fatty's
              3.9 km Asian, European, German
              Pure Organic Heaven
              6.1 km Asian, Cafe, Contemporary
              Kazu Patong Phuket
              9.7 km Asian, Japanese, Sushi

              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Show more

              Property's guest policies

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              Some helpful facts

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              Reviews of Royal Phuket City Hotel from real guests

              Provided by verified guests of Agoda
              Agoda Reviews (1168)Booking.com Reviews (392)
              7.3
              /
              10
              Cleanliness7.0
              Facilities7.2
              Location7.9
              Room comfort and quality7.3
              Service7.3
              Value for money7.4
              Rating
              9+ Exceptional (124)
              8-9 Excellent (177)
              7-8 Very Good (302)
              6-7 Good (210)
              <6 Below Expectation (247)
              Time of the year
              Mar - May (245)
              Jun - Aug (226)
              Sep - Nov (250)
              Dec - Feb (339)
              All languages
              All guests (1168)
              All room types

              Show reviews that mention 

              Showing 1060 verified guest comments
              12345
              9.2
              Exceptional
              Ryan from Canada
              Family with young children
              Superior
              Stayed 1 night in January 2019

              10 min walk to old town Phuket ”

              Great facilities. Pool on 3 rd floor, wifi throughout hotel, gym is of western style with all equipment needed! Front staff very helpful! Restaurants are very good as well. The Chinese restaurant has dim sum and very good fried rice! Breakfast has the best view in town on the 19th floor! Very good for family w young kids as the rooms are large with sitting areas !

              Reviewed January 06, 2019

              Dear Ryan Thanks for Your comments regarding the service you received. we were glad to served you. Your suggestions are very helpful to us. We were glad you impression our serviced.

              Responded February 07, 2019
              Royal Phuket City Hotel
              7.6
              Very good
              Chin from Malaysia
              Solo traveler
              Superior
              Stayed 1 night in March 2019

              Everything is great, big room and I love it when they turn on the A/C before I moved in to the room ”

              One thing that I don’t like was the breakfast , the eggs section guy refused to make me an half cook egg, only sunny available .omelette is not even a western omelette .It Is not a hostel or 2 start hotel , I think I should have the right to ask for it . Second of all , the egg that I had has a piece of egg shell inside , right after the breakfast I have diarrhea for a whole day and I have a long flight to take later . The breakfast area was full of Chinese peoples talking very loud as it was a night market .

              Reviewed March 28, 2019

              Dear Chin, Dear , We appreciate your honest feedback, your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. We are so pleasure to knew how much you satisfactions and enjoyed stay with us. According to your value comment in regarding to our breakfast, we reported to our chef team already for provide higher standard as guest like.We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. However we looking to welcoming you back in short period. Once again , Thank you for your kind support. Wish Regards, Management Team.

              Responded March 29, 2019
              Royal Phuket City Hotel
              4.8
              noelia
              Couple
              Superior
              Stayed 1 night in March 2019

              old!”

              we were there for a night the room was very old it was not clean properly the carpet on the floor on the way to the room was smelly staff was nice not much of breakfast it was ok only for sleeping one night but I would not go back

              Reviewed March 20, 2019

              Dear Noelia, We appreciate your honest feedback, your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. We are so pleasure to knew how much you satisfactions and enjoyed stay with us. According to your value comment in regarding to our room , walk way carpet and breakfast , we reported to hotel management team already for provide higher standard as guest like.We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. However we looking to welcoming you back in short period. Once again , Thank you for your kind support. Wish Regards, Management Team.

              Responded March 25, 2019
              Royal Phuket City Hotel
              8.0
              Excellent
              Punnapa from Thailand
              Business traveler
              Superior
              Stayed 2 nights in September 2014

              Good Location,Service Ok,Room Clean but look old”

              Good Location,Service Ok,Room Clean but look old

              There was for 40-50mns from the airport to hotel.The hotel is situated in center city and convenient to go other places in city.There is a parking lot, swimming pool, restaurant & bar.We got a corner room and bigger than other rooms but mostly rooms look old.We got the welcome by a good welcome drink at bar.There was around 1 hour from hotel to Patong Beach.If you drive or guide pick you up that is much more convenient and easy.

              Reviewed May 09, 2015
              8.0
              Excellent
              Carl from Australia
              Solo traveler
              Superior
              Stayed 3 nights in October 2014

              Good solid value and comfort”

              Large, spacious rooms; good dining facilities, friendly helpful staff

              I have stayed here several times and always found it good value and very comfortable. One downside is the lack of free wi-fi (apart from one hour a day). The breakfast is great for general Thailand standards.

              Reviewed November 01, 2014
              8.3
              Excellent
              Phamai from Thailand
              Family with young children
              Superior
              Stayed 4 nights in September 2014

              Great stay at the Royal Phuket City Hotel”

              Comfortable, clean and nice staff

              We had a great stay at the Royal Phuket City Hotel. The bed was big and comfortable. Even the extra bed for our son was nice. The location was also good. right in the city. Everything was walking distance.

              Reviewed October 05, 2014
              8.0
              Excellent
              Carl from Australia
              Business traveler
              Superior
              Stayed 3 nights in July 2013

              A great allround hotel”

              Value, room amenities and location

              I always stay at this hotel when in Phuket. Prefer the town to the beach areas, quiet but still enough nightlife, and great food, including at the hotel. The room has everything you need and the price is excellent for what you get.

              Reviewed July 21, 2013
              8.3
              Excellent
              Teong from Malaysia
              Business traveler
              Superior
              Stayed 2 nights in July 2013

              closed to working place”

              clean, quiet and friendly

              Hotel condition overall is good but no free WIFI. Would recommend the air condition that needs to up grade as the room I stayed was unable to adjust the temperature. Door key encountered problem that need to change many time. (don't know the reason).

              Reviewed July 17, 2013
              9.3
              Exceptional
              tamar from Israel
              Couple
              Superior
              Stayed 2 nights in October 2012

              nice hotel in the center of puket”

              great location for the vegetrain festival

              the room is very basic but good and clean. the stuff are very freindly and will help you with every thing. nice breakfast on the roof behind the hotel you will find a night market where you can eat good food from the street stalls.

              Reviewed November 07, 2012
              8.0
              Excellent
              Yeo from Singapore
              Couple
              Superior
              Stayed 4 nights in October 2012

              Peaceful hotel in the midst of celebrations”

              Quiet and convenient location

              The hotel has signage along the road so that those who travel by car or bus would not missed reaching it. Anyway when we were near this hotel, its towering building is a landmark and there is no way that we could not see it. The location is superb, being near the Airport Bus terminal and amenities and eateries. We went there for the Vegetarian Festival celebrations and five minutes away from this hotel is the centre of activities. The procession routes passed through Metropole Hotel and one can say staying in Metropole would get a lot of convenience as we could see the procession near the hotel. But near also means noise and activities. We thought Royal Phuket City hotel is better. The counter staff were efficient as we checked in. They offered welcome drinks and surprise, surprise, we also have a fruits platter when we entered our room. The size of the room is big and the arrangement looks comfortable and homely. Although at this time the hotel is undergoing renovation, there is no noise and no dust. We wondered if the workers are taking off days for the celebrations! The hotel has a swimming pool, gym and spa centre where massage is available. Workouts at the gym and swimming are free, but the massage and spa needs money. The pricing is on the high side if we were to compare the prices with the nearby massage centre. Walked a short distance away is the Phuket Square and the market.

              Reviewed November 03, 2012
              8.0
              Excellent
              Lam from Hong Kong
              Group
              Superior
              Stayed 4 nights in June 2012

              A reasonable priced hotel with satisfied service”

              Good place for people to explore the life in Phuket

              The destination of the hotel is really nice. It located near the old town of Phuket which is worthy for tourist to go to. Besides, the price of the hotel is reasonable, comfortable and tidy. However, the only thing not good is the wifi cost me a lot because the wifi of the whole building is not free. As a whole, it is a nice hotel with no free wifi.

              Reviewed June 17, 2012
              8.0
              Excellent
              Fritz from Indonesia
              Family with teens
              Superior
              Stayed 2 nights in January 2012

              Nice hotel to stay.”

              Breakfast location was so good in the top of building, we can see nice view there.

              we stayed in the hotel for two nites and the hotel looked nice, clean and comfortable for family, the room is big enough. the breakfast was good and had variety, the breakfast location was on the top of the building and we could see outside with nice view of phuket, there were mountains, ocean, housing and they looked nice to see.

              Reviewed February 08, 2012
              10.0
              Exceptional
              Bryan from Australia
              Couple
              Deluxe
              Stayed 2 nights in January 2012

              Centrally located”

              Location, Beds, Breakfast

              first ( but not last ) time at this hotel. third stay in phuket city. the hotel has a great central location, easy walking to robinsons, ocean plaza and expo ( clothing & shoe markets ) we asked for a twin and got a queen & a double bed; excellent! a great brekki, beautiful fruit, good spread of english & asian. even had our favourite- kow tom ( rice porridge plus the bits )

              Reviewed January 31, 2012
              9.0
              Exceptional
              Carl from Australia
              Business traveler
              Deluxe
              Stayed 6 nights in December 2011

              Why would one not keep coming back?”

              Great value, superb location, nice amenities

              normally when one says a hotel in asia is 'value for money' or 'great for the budget', it is a case of 'you get what you pay for', and the hotel is obviously tired, rundown, a bit shabby, even... but not so here. the amenities are great, the staff are extremely friendly and it is in the heart of phuket town. i've been here repeatedly, and each time am very happy. it's clear that many locals come here for special events, too.

              Reviewed January 02, 2012
              8.0
              Excellent
              gabriel from United Kingdom
              Couple
              Superior
              Stayed 1 night in October 2011

              Clean and decent hotel near town centre ”

              close to bus station, cheap

              breakfast buffet is served on the top floor, the view is good, the food was good. the hotel generally caters for thais and chinese. on a whole the hotel was good value for money the room is of good standard and value for money was excellent. we would come back again, when in town. gym is really good although quite popular, pool looking a little old now. the staff are typical uninterested thai staff there was no welcome and no further communication at all, even leaving was bland and without a goodbye or thank you.

              Reviewed October 17, 2011
              8.7
              Excellent
              Carl from Australia
              Business traveler
              Deluxe
              Stayed 2 nights in September 2011

              Quality at a great price”

              Every aspect was well done, good food, good price.

              For those staying in Phuket Town, and not in the tourist trap of Patong, Royal Phuket City Hotel is in my view a gem. I can't think of anything where I thought, "I wish it had this...". It simply had everything I needed. Wireless internet in the room (very modest cost, good speed), room valuables safe, large rooms, large beds, just nice, nice nice. The swimming pool and associated facilities, everything was of the sort you associate with much pricier hotels. Finally, the restaurant had very good value food, and the western dishes on the menu were (unusual for Thailand) not just pale imitations.

              Reviewed October 03, 2011
              8.7
              Excellent
              Carl from Australia
              Business traveler
              Superior
              Stayed 7 nights in April 2011

              Very nice good value hotel”

              Rooms are large and clean, and the optional Wi-Fi worked in my room without having to go to a business center or some such as in some hotels. The price for it was very reasonable too..

              I had a very pleasant time--pleasant staff, great pool, clean hotel with some very expensive architectural features here and there--all in all heaps better than anyone would expect for that price, in my view.

              Reviewed June 13, 2011
              8.3
              Excellent
              Hon from Hong Kong
              Couple
              Superior
              Stayed 1 night in March 2011

              Great Location with good services”

              Efficient on check-in

              Being late arrived to Phuket, I wrote an e-mail requested for late check-in. Promptly reply and generously upgrade to bigger room. Staff very efficient and helpful. Good location and value for money.

              Reviewed March 15, 2011
              8.0
              Excellent
              Skye from Australia
              Couple
              Deluxe
              Stayed 1 night in February 2011

              Good value hotel”

              Price, great breakfast, good views over phuket town and water, good size room

              Good service, very nice thai herbal welcome drink. Was close to ocean shopping centre and food markets. Has a great cafe in lobby area. Room smelt a little smokey despite being a non-smoking room. Overall i was very happy with the hotel and found it was great value for price.

              Reviewed February 18, 2011
              10.0
              Exceptional
              Agustinus from Indonesia
              Group
              Superior
              Stayed 1 night in February 2011

              Good Service is and good facilities”

              Swimming Pool was great and The staff is eagerly to help

              I had a pleasent stay at the Royal Phuket city hotel. The room was big enough with the one big bed and single bed. The restaurant where I had a breakfast had a good view because located on the top of the hotel. I had a problem with the tour that I booked at the airport, and the staff was eagerly to help, even they call the tour agency with their own mobile phone. I really thanked them for their kindness so I could take the tour. The swimming pool was big enough and the facility was great.

              Reviewed February 18, 2011
              12345
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              Royal Phuket City Hotel
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