Royal Phuket City Hotel
Royal Phuket City Hotel
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6.4
Good

"The hotel has a great location and the staff is very friendl..."

Jakub

|

December 4, 2017

Superior - Room plan Royal Phuket City Hotel
Superior - Room plan
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Lobby Royal Phuket City Hotel
Lobby
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Lobby Royal Phuket City Hotel
Lobby
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Swimming pool [outdoor] Royal Phuket City Hotel
Swimming pool [outdoor]
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See map Royal Phuket City Hotel
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Very good
Location
7.8
See all 63 photos Royal Phuket City Hotel
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What guests are saying:
Awesome. Would stay again!
chris from Canada
Solo traveler
We had a great stay at the Royal Phuket City Hotel. The bed was big and comfortable. Even the extra bed for our son was nice. The location was also good. right in the city. Everything was walking distance.
Phamai from Thailand
Family with young children
easy, relaxing, great gym, close to "old Phuket" with interesting architecture
Wladyslaw from Austria
Solo traveler
Very satisfied with hotel, welcome drink and coupon for dining Has pool and close to the famous Patong district.
George from United States
Solo traveler
the rooms and halls smells like old places-AC problem and ventelation
eyad from Egypt
Solo traveler
Clean room and bed. Located city center. Very convenient to go to anywhere in Phuket.
Gotaro from Japan
Business traveler
Happy stay. Everything were close by.Clean rooms and good location
Teik from Malaysia
Family with teens

Royal Phuket City Hotel

Very good location
- Inside city center
- What's nearby?
Very good
From 1095 reviewsSee what guests said
7.3
/
10
Very good value for money
7.4
Value for money7.4
Location rating7.8
Nearest airportPhuket International Airport (HKT)
Distance to airport26.8 km
  • Airport transfer

  • Located in heart of Phuket

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
This property is in high demand!Last booked 8 hours ago
Superior
Superior
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds or 1 double b...
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Deluxe
Deluxe
...
  • Room size: 38 m²/409 ft²
  • City view
  • 2 single beds or 1 double b...
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Business Room
Business Room
...
  • Room size: 34 m²/366 ft²
  • City view
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Twin/Double room - De Luxe
Twin/Double room - De Luxe
...
  • Bathtub
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Deluxe Double or Twin Room
Deluxe Double or Twin Room
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    Basic
    Basic
    ...
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      Single
      Single
      ...
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        Single Suite
        Single Suite
        ...
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          Triple
          Triple
          ...
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            Triple Superior
            Triple Superior
            ...
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              Have a question for Royal Phuket City Hotel?

              What people love about the property

              • 8.4
                Excellent

                "Location nice room clean."

                Thanawadee

                |

                July 12, 2016

              • 8.0
                Very good

                "I got a nice room with Phuket city view."

                RATCHANOK

                |

                April 16, 2016

              • 9.6
                Exceptional

                "The staff was excellent!"

                Warren

                |

                March 25, 2016

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              More about Royal Phuket City Hotel

              More about Royal Phuket City Hotel

              10.0
              Exceptional

              "Room is big and bed is comfortable of super king."

              CHEW

              |

              July 19, 2016

              An overview

              Show more

              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Show less

              What to eat nearby

              Thai cuisine
              Thai cuisine
              Sweet Home Restuarant
              1.4 km Thai
              Tree Tops
              3.3 km Thai
              Asian cuisine
              Asian cuisine
              Fatty's
              3.9 km Asian, European, German
              Pure Organic Heaven
              6.1 km Asian, Cafe, Contemporary
              Kazu Patong Phuket
              9.7 km Asian, Japanese, Sushi

              What they offer

              10.0
              Exceptional

              "The location is good."

              Romravin

              |

              September 13, 2016

              Show less

              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Show more

              Property's guest policies

              Show less

              Some helpful facts

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              Real reviews from real guests

              Agoda Reviews (1095)Booking.com Reviews (165)
              7.3
              /
              10
              Cleanliness7.0
              Facilities6.9
              Location7.8
              Room comfort and quality7.3
              Service7.2
              Value for money7.4
              Provided by verified guests of Agoda
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              All guests (1095)
              All room types
              Showing 1035 verified guest comments
              12345
              8.4
              Excellent
              JAMES from United Kingdom
              Solo traveler
              Superior
              Stayed 3 nights in November 2018
              Hotel provided a very good buffet with large selection of food, staff efficient and good location.”
              Hotel provided a very good buffet with large selection of food
              Reviewed November 29, 2018
              9.6
              Exceptional
              Noriko from Thailand
              Couple
              Superior
              Stayed 5 nights in October 2018
              Fantastic view of the sunrise from the room.”
              Very well equipped room, good gym, good breakfast, convenient for the Pink bus to go to the Central, near the bus terminal 1 for the airport and Krabi, Hat Yai etc. But I did not like I was accused of stealing a dressing gown from the room, the maid did not replace it after 3 days (I stayed for 5 nights) therefore the receptionist thought I stole it. Also I was charged for the mini bar which I did not take. I explained and the receptionist did not charge for the missing gown and one mineral water but not a good feeling.
              Reviewed October 29, 2018
              9.6
              Exceptional
              Terry from Australia
              Business traveler
              Superior
              Stayed 3 nights in June 2018
              Top class care and attention to my needs. ”
              After coming over for dental work, my return flight was delayed several hours meaning I was out of my room many hours before heading for the Airport. The staff organised to lock up my luggage, so I could head out to sightsee and kill time. They also organised for me to use the Gym shower (towels provided) on my return to collect my bags. Very impressed with the over and above service.
              Reviewed July 01, 2018
              Dear Terry Thanks for Your comments regarding the service you received. we were glad to served you. Your suggestions are very helpful to us. May I ask that you allow us another opportunity to serve you, as we consider it our privilege to have you stay with us.
              Responded November 26, 2018
              Royal Phuket City Hotel
              10.0
              Exceptional
              Ivana from Australia
              Group
              Superior
              Stayed 8 nights in February 2018
              Happy”
              Very Happy and Lovely Service :)
              Reviewed September 26, 2018
              Dear Ivana Thanks for Your comments regarding the service you received. we were glad to served you. Your suggestions are very helpful to us. May I ask that you allow us another opportunity to serve you, as we consider it our privilege to have you stay with us.
              Responded November 26, 2018
              Royal Phuket City Hotel
              8.0
              Excellent
              Punnapa from Thailand
              Business traveler
              Superior
              Stayed 2 nights in September 2014
              Good Location,Service Ok,Room Clean but look old”
              Good Location,Service Ok,Room Clean but look old
              There was for 40-50mns from the airport to hotel.The hotel is situated in center city and convenient to go other places in city.There is a parking lot, swimming pool, restaurant & bar.We got a corner room and bigger than other rooms but mostly rooms look old.We got the welcome by a good welcome drink at bar.There was around 1 hour from hotel to Patong Beach.If you drive or guide pick you up that is much more convenient and easy.
              Reviewed May 09, 2015
              8.0
              Excellent
              Carl from Australia
              Solo traveler
              Superior
              Stayed 3 nights in October 2014
              Good solid value and comfort”
              Large, spacious rooms; good dining facilities, friendly helpful staff
              I have stayed here several times and always found it good value and very comfortable. One downside is the lack of free wi-fi (apart from one hour a day). The breakfast is great for general Thailand standards.
              Reviewed November 01, 2014
              8.0
              Excellent
              Carl from Australia
              Business traveler
              Superior
              Stayed 3 nights in July 2013
              A great allround hotel”
              Value, room amenities and location
              I always stay at this hotel when in Phuket. Prefer the town to the beach areas, quiet but still enough nightlife, and great food, including at the hotel. The room has everything you need and the price is excellent for what you get.
              Reviewed July 21, 2013
              8.3
              Excellent
              Teong from Malaysia
              Business traveler
              Superior
              Stayed 2 nights in July 2013
              closed to working place”
              clean, quiet and friendly
              Hotel condition overall is good but no free WIFI. Would recommend the air condition that needs to up grade as the room I stayed was unable to adjust the temperature. Door key encountered problem that need to change many time. (don't know the reason).
              Reviewed July 17, 2013
              8.0
              Excellent
              Yeo from Singapore
              Couple
              Superior
              Stayed 4 nights in October 2012
              Peaceful hotel in the midst of celebrations”
              Quiet and convenient location
              The hotel has signage along the road so that those who travel by car or bus would not missed reaching it. Anyway when we were near this hotel, its towering building is a landmark and there is no way that we could not see it. The location is superb, being near the Airport Bus terminal and amenities and eateries. We went there for the Vegetarian Festival celebrations and five minutes away from this hotel is the centre of activities. The procession routes passed through Metropole Hotel and one can say staying in Metropole would get a lot of convenience as we could see the procession near the hotel. But near also means noise and activities. We thought Royal Phuket City hotel is better. The counter staff were efficient as we checked in. They offered welcome drinks and surprise, surprise, we also have a fruits platter when we entered our room. The size of the room is big and the arrangement looks comfortable and homely. Although at this time the hotel is undergoing renovation, there is no noise and no dust. We wondered if the workers are taking off days for the celebrations! The hotel has a swimming pool, gym and spa centre where massage is available. Workouts at the gym and swimming are free, but the massage and spa needs money. The pricing is on the high side if we were to compare the prices with the nearby massage centre. Walked a short distance away is the Phuket Square and the market.
              Reviewed November 03, 2012
              10.0
              Exceptional
              Andrew from Australia
              Couple
              Superior
              Stayed 1 night in September 2012
              Great hotel and position ”
              Pool and rooms
              Stayed here for 1 nit again. This is a great hotel in the centre of Phuket town. Handy to shops and stepping stone to resorts or islands around Phuket. Good value for money. Pool and gym very good. Will stay again. Great breakfast
              Reviewed September 26, 2012
              8.0
              Excellent
              Lam from Hong Kong
              Group
              Superior
              Stayed 4 nights in June 2012
              A reasonable priced hotel with satisfied service”
              Good place for people to explore the life in Phuket
              The destination of the hotel is really nice. It located near the old town of Phuket which is worthy for tourist to go to. Besides, the price of the hotel is reasonable, comfortable and tidy. However, the only thing not good is the wifi cost me a lot because the wifi of the whole building is not free. As a whole, it is a nice hotel with no free wifi.
              Reviewed June 17, 2012
              8.0
              Excellent
              Fritz from Indonesia
              Family with teens
              Superior
              Stayed 2 nights in January 2012
              Nice hotel to stay.”
              Breakfast location was so good in the top of building, we can see nice view there.
              we stayed in the hotel for two nites and the hotel looked nice, clean and comfortable for family, the room is big enough. the breakfast was good and had variety, the breakfast location was on the top of the building and we could see outside with nice view of phuket, there were mountains, ocean, housing and they looked nice to see.
              Reviewed February 08, 2012
              10.0
              Exceptional
              Bryan from Australia
              Couple
              Deluxe
              Stayed 2 nights in January 2012
              Centrally located”
              Location, Beds, Breakfast
              first ( but not last ) time at this hotel. third stay in phuket city. the hotel has a great central location, easy walking to robinsons, ocean plaza and expo ( clothing & shoe markets ) we asked for a twin and got a queen & a double bed; excellent! a great brekki, beautiful fruit, good spread of english & asian. even had our favourite- kow tom ( rice porridge plus the bits )
              Reviewed January 31, 2012
              9.0
              Exceptional
              Carl from Australia
              Business traveler
              Deluxe
              Stayed 6 nights in December 2011
              Why would one not keep coming back?”
              Great value, superb location, nice amenities
              normally when one says a hotel in asia is 'value for money' or 'great for the budget', it is a case of 'you get what you pay for', and the hotel is obviously tired, rundown, a bit shabby, even... but not so here. the amenities are great, the staff are extremely friendly and it is in the heart of phuket town. i've been here repeatedly, and each time am very happy. it's clear that many locals come here for special events, too.
              Reviewed January 02, 2012
              8.0
              Excellent
              gabriel from United Kingdom
              Couple
              Superior
              Stayed 1 night in October 2011
              Clean and decent hotel near town centre ”
              close to bus station, cheap
              breakfast buffet is served on the top floor, the view is good, the food was good. the hotel generally caters for thais and chinese. on a whole the hotel was good value for money the room is of good standard and value for money was excellent. we would come back again, when in town. gym is really good although quite popular, pool looking a little old now. the staff are typical uninterested thai staff there was no welcome and no further communication at all, even leaving was bland and without a goodbye or thank you.
              Reviewed October 17, 2011
              8.7
              Excellent
              Carl from Australia
              Business traveler
              Deluxe
              Stayed 2 nights in September 2011
              Quality at a great price”
              Every aspect was well done, good food, good price.
              For those staying in Phuket Town, and not in the tourist trap of Patong, Royal Phuket City Hotel is in my view a gem. I can't think of anything where I thought, "I wish it had this...". It simply had everything I needed. Wireless internet in the room (very modest cost, good speed), room valuables safe, large rooms, large beds, just nice, nice nice. The swimming pool and associated facilities, everything was of the sort you associate with much pricier hotels. Finally, the restaurant had very good value food, and the western dishes on the menu were (unusual for Thailand) not just pale imitations.
              Reviewed October 03, 2011
              8.0
              Excellent
              CHAWALIT from Thailand
              Couple
              Superior
              Stayed 2 nights in September 2011
              Lovely hotel and service with a smile”
              best features of the hotel
              Lovely hotel and service with a smile night plaza big market Lovely hotel and service with a smile Lovely hotel and service with a smile night plaza big market ,Good area center of town ,big room big bath room
              Reviewed September 21, 2011
              9.3
              Exceptional
              Anti from Indonesia
              Business traveler
              Superior
              Stayed 2 nights in August 2011
              The Old Hotel with A Great Room”
              Fitness Centre
              The first impression about this hotel is kind an old hotel from outside. But when u entering the room bed, all the impression has gone since we feel so comfortable with the room which is has a comfort bed and great amenities. The room so wide and clean enough. The bath room also so comfortable. The position of this hotel in the inner city and quite strategic. You can find the money exchanges near the hotel and also mini market and tour and travel agent across the street. The bell boy so friendly and helpful when we need it. Staying for two nights here quite satisfied then.
              Reviewed August 22, 2011
              8.0
              Excellent
              Soon from Singapore
              Solo traveler
              Superior
              Stayed 1 night in June 2011
              Great location and value”
              Central location and relatively low price.
              i've stayed at this hotel a few times. it's supposed to be rated at 4-stars but somehow i feel it's not quite there. i continue to go back there because i find it great value for money and i like the central location - great for exploring phuket town on foot plus the airport bus terminal is just a few minutes walk away. breakfast is served on the 19th floor where you get a panoramic view of the city.
              Reviewed June 19, 2011
              8.7
              Excellent
              Carl from Australia
              Business traveler
              Superior
              Stayed 7 nights in April 2011
              Very nice good value hotel”
              Rooms are large and clean, and the optional Wi-Fi worked in my room without having to go to a business center or some such as in some hotels. The price for it was very reasonable too..
              I had a very pleasant time--pleasant staff, great pool, clean hotel with some very expensive architectural features here and there--all in all heaps better than anyone would expect for that price, in my view.
              Reviewed June 13, 2011
              12345
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              Royal Phuket City Hotel
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