2015
Excellent 8.4
Based on 13058 reviews

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Excellent



based on 13058 reviews
  • Cleanliness 8.9
  • Facilities 8.6
  • Location 8.4
  • Room comfort and quality 8.7
  • Service 8.5
  • Value for money 8.3
  • Food and dining 7.5
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Suwandi from Indonesia
Family with young children
Plaza Deluxe Family
Stayed 4 nights in January 2015
The worst hotel I ever stay in honkong
1. To Check in the room need one hours, however my parents so tired after flight and cannot sit in the lobby because very crowded and full seat. 2. For request late check out for two hours need extra charge 3. My wife and child very angry for unpolited staff. Because cannot go up to the room however she already said the room number. My wife need to report in reception . and the blonded hair tourist can easily go up the room without must told the room number 4.I never saw friendly staff and smile in this hotel except the room boy and staff in the gym 5.to check out express need filled the form 😂 ( in the other hotel I ever stay no like that) 6.overall all my family will not comeback to this hotel again 7.i 'll never never recomended this hotel to all my friends and colleagues who usually go to HK 8.the worst experience I ever had when gone to HK
Reviewed January 10, 2015
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Steven from Malaysia
Family with young children
Plaza Deluxe
Stayed 5 nights in January 2015
Non flexible hotel
Wonderful front desk staff, rooms are very clean and new
I book through Agoda, however when I requested a inter connecting room I was asked to pay additional 300HKD per night. That's a whooping 1500HKD as I was staying there for 5 nights. The housekeeping is annoying, coming to knock on doors every morning to ask whether do we want to have our rooms clean or not despite having the housekeeping button.
Reviewed January 10, 2015
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YAN from Singapore
Family with young children
Plaza Grand Plus
Stayed 3 nights in January 2015
Stay was pleasant
Spacious room, proximity to ladies market and shopping centre
It was good.
Reviewed January 09, 2015
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Chye from Singapore
Group
Plaza Deluxe Family
Stayed 3 nights in January 2015
Check out take too long
Convenience to all MTR station
Good !
Reviewed January 09, 2015
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Charito from Philippines
Family with teens
Plaza Deluxe Family
Stayed 4 nights in January 2015
Spacious room rather getting hotels in Nathan rd
Spacious room; mtr access and free shuttle
Will definitely recommend to friends. Will book again in same hotel
Reviewed January 09, 2015
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BENJAMAS from Australia
Group
Plaza Deluxe Family
Stayed 3 nights in April 2014
Royal Plaza Hotel
I feel like a prisoner. Coz The hotel staff checking at u all the time .. When u get in-out the lift .. Asked for ur room number every time when u in - out of the hotel It's so annoying How can this hotel got 5 star.Sevices it's so rude.. I do understand for security reason but if I ur customers.Hotel staff should remember instead asking for the room number all the time. I'm not happy as all. And I never ever go back to this hotel again.
Reviewed January 09, 2015
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mariani from Indonesia
Family with young children
Plaza Deluxe
Stayed 1 night in January 2015
Spacious room and great location, price reasonable
Convenient location by Moko mall, room is nice, staff is friendly
Great, we enjoy our stay, very good location
Reviewed January 09, 2015
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Lien from Australia
Group
Plaza Deluxe Family
Stayed 7 nights in February 2014
good
very convenience to shopping
Reviewed January 09, 2015
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eileen from Malaysia
Family with young children
Plaza Deluxe Family
Stayed 5 nights in September 2014
nice hotel
small room , clean and good location
good location and safety
Reviewed January 09, 2015
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Sunanta from Thailand
Group
Plaza Deluxe Family
Stayed 2 nights in January 2015
nice hotel
Clean, comfortable
nice
Reviewed January 09, 2015
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