2015
Excellent 8.4
Based on 13058 reviews

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Excellent



based on 13058 reviews
  • Cleanliness 8.9
  • Facilities 8.6
  • Location 8.4
  • Room comfort and quality 8.7
  • Service 8.5
  • Value for money 8.3
  • Food and dining 7.5
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Brenda from Macau
Family with young children
Plaza Deluxe Family
Stayed 2 nights in July 2014
Clean Hotel
Clean, beautiful swimming pool, confortable
This is the first time i stay in this hotel, is a very recommend hotel with a beautiful swimming pool. Have three swimming pool, one big with cold water, one middle with hot water and one small for the babies, all of them have massage, very comfort and relax. Just a few minute walk to MK mrt, the hotel also provide shuttle bus to mtr and few places.
Reviewed October 10, 2014

Yin from Singapore
Family with older children
Plaza Deluxe
Stayed 2 nights in April 2014
One of the best hotel stays ever!
Clean room, fantastic service, convenient location
Nothing to pick on :)
Reviewed October 10, 2014

Tabbush from United States
Business traveler
Plaza Deluxe
Stayed 1 night in October 2014
Bad Bed
Interior design, Grohe faucets, Daybed
It was terrible. The bed was fake, a rollup bed, that gets folded into the wall. I couldn't sleep.
Reviewed October 09, 2014

Woo from Singapore
Family with young children
Plaza Deluxe Family
Stayed 4 nights in October 2014
Convenient, Comfortable and Value for Money
Convenient - Hotel linked to MTR station.. Hotel staff very friendly & helpful. Room is very tidy and properly clean-up daily by housekeeper.
There is proper sheltered drop-off point for Taxi outside the Hotel. No problem taking a Taxi, available Taxis queuing outside Hotel to pick-up Hotel guests/passengers. Taking MTR is also very convenient, just 3 minutes walking distance. Good safety/control system - Access to the Hotel rooms' level/floor inside Lift and Lobby toilets controlled by Guests' Room Access key/card. Big Hotel room & toilet and very spacious inside the room. Spacious Lobby with sufficient sofa for guests waiting for check-in/out. Hotel staff very efficient during check-in/out process. Very niece ambience at Hotel Lobby.
Reviewed October 09, 2014

Wai from Hong Kong
Business traveler
Plaza Grand
Stayed 2 nights in September 2014
very good
nice
very nice
Reviewed October 08, 2014

Hui from Singapore
Family with young children
Plaza Grand
Stayed 3 nights in February 2014
Enjoyable stay
The location, the hotel room and facilities and the comfort
It was quite enjoyable stay for us especially when we were upgraded to executive floor.
Reviewed October 08, 2014

Hui from Singapore
Group
Plaza Deluxe Family
Stayed 4 nights in May 2014
Convenient location
Strategic location with accessibility to the 2 different line with walking distance, link to shopping mall, free wifi in room
The overall experience was good. Comfort & spacious room. Cleanliness of the room was good. However, the front desk service needs improvement. There was no clear indication of the 2 queues in the front desk counter with misunderstanding occurs. Staffs are helpful in providing directions but not necessary the nearest route.
Reviewed October 07, 2014

Kiam from Singapore
Couple
Plaza Deluxe
Stayed 3 nights in October 2014
need improvement
food. location.room
Front desk staff not friendly. Need improvement for checking in n out. Lobby noisy always around 3pm. Look big but not enough space for customers. Due to check in is slow, customers have no place to sit. Therefore, sitting at the staircase. It downgradred the hotel image. I have tried 3.5 or 4 star hotel in hk. There will be control of crowd and will not allow customers to sit at the stairs. Due to renovation, the passage way is closed at 10pm and causes inconvenience to walk to the hotel. Overall is a good hotel.
Reviewed October 07, 2014

voon from Malaysia
Couple
Plaza Deluxe
Stayed 3 nights in December 2013
离地铁远。
about 20 mins to mrt station
Reviewed October 07, 2014

NG from Singapore
Family with older children
Plaza Deluxe Family
Stayed 5 nights in September 2014
location
location. clean. service
Happy
Reviewed October 06, 2014


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