2015
Excellent 8.4
Based on 13062 reviews

Recent customer comments

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Excellent



based on 13058 reviews
  • Cleanliness 8.9
  • Facilities 8.6
  • Location 8.4
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for money 8.3
  • Food/Dining 7.5
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Ashly from Australia
Families with young children
Stayed 3 nights in September 2014
Just okay
Modern and clean, next to shopping centre with food court.
Modern 5-star hotel with nice rooms. King size room was good size for Hong Kong and we could just squeeze in 2 baby cots for our children. The location is a fair way north from the ferry areas that go to Hong Kong Island, so I would prefer to have found a hotel a bit closer. Hotel staff were disappointing with 5 or 6 times when I asked front desk concierge staff about how to get to places or where I could find a supermarket, they either did not know, told me the wrong information, or were dismissive. Checkout also took over 20 minutes queuing and then actually checking out my own account, so be prepared to wait if checking out on a Sunday morning. We would not stay here again.
Reviewed October 04, 2014

Kheng from Australia
Families with young children
Plaza Deluxe Family
Stayed 3 nights in September 2014
very professional hotel
services, servuces servuces
It was very good, would highly recommended.
Reviewed October 04, 2014

Jennifer from Indonesia
Families with older children
Plaza Deluxe Family
Stayed 2 nights in September 2013
Quite nice
Nice stay
Not memorable but quite nice stay
Reviewed October 03, 2014

WEI from Singapore
Couples
Plaza Grand
Stayed 3 nights in September 2014
Comfort stay
well located, room is spacious and the staffs are friendly
Reviewed October 02, 2014

Callie from Singapore
Families with young children
Plaza Deluxe Family
Stayed 2 nights in September 2014
clean and big room
the room are big and clean. good location. have many good food near the hotel. hotel staff are friendly.
Very good service. The staff are friendly. Good location.
Reviewed October 02, 2014

liew from Singapore
Families with older children
Plaza Grand Plus
Stayed 4 nights in September 2014
Good stay
The buffet breakfast. Friendliness of house keeping stuff. Near to shopping center
It was very good although the mtr station was a little far.
Reviewed October 02, 2014

Pheeraphat from Thailand
Solo travelers
Plaza Deluxe
Stayed 1 night in September 2014
good hotel
big room clean and tidy
Reviewed October 02, 2014

ang from Malaysia
Couples
Plaza Grand
Stayed 3 nights in November 2013
NIce, clean, comfortable
NIce, clean, comfortable
Reviewed October 02, 2014

Pongpeera from Thailand
Solo travelers
Plaza Grand
Stayed 2 nights in May 2014
Royal Plaza Hotel
1. Location
Reviewed October 01, 2014

lawrence from Malaysia
Couples
Plaza Grand
Stayed 2 nights in September 2014
5 star hotel in hong kong,very comfortable room
comfort bed,nice bath room,clean n tidy,love it so much,will visit next trip
Very satisfied, nice staff, wifi provided n nice buffer, totally agree with 5 stars
Reviewed October 01, 2014


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