2015
Excellent 8.4
Based on 13034 reviews

Recent customer comments

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Excellent



based on 13034 reviews
  • Cleanliness 8.9
  • Facilities 8.6
  • Location 8.4
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for money 8.3
  • Food/Dining 7.5
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Henry from Australia
Business travelers
Plaza Grand
Stayed one night in May 2014
Very happy with the hotel
central location, clean and spacious
Reviewed June 18, 2014
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Pin from Singapore
Couples
Plaza Deluxe
Stayed 2 nights in June 2014
great value for money
Rooms are beautiful, prices of everything in the hotel are of great value for hotel standard
Rooms are beautiful, amenities are sufficient but the best thing about this hotel is their price in everything. Even their exchange rate are resonable for a hotel(AUD to HKD). I went back to the hotel and ordered room service expecting to be ripped off but was pleased to see the reasonable price of their food or maybe I am just used to the ripped off price Australians are charged.
Reviewed June 18, 2014
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Pin from Singapore
Couples
Plaza Deluxe
Stayed 3 nights in June 2014
Excellence location, very nice rooms
Location, the rooms are beautiful, and service is great
The staff were very attentive, service is responsive, the room is great, the only minor fault is the hotel lobby can get very busy during check in check out time but that is to be expected. Tip would be to use their express checkout.
Reviewed June 18, 2014
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Chan from Hong Kong
Business travelers
Plaza Grand
Stayed one night in June 2014
Wait for an hour to check in! Too bad
Location Comfortable Room services
Everything seems good but the check in n out need to be improved
Reviewed June 18, 2014
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Xiao from Singapore
Families with older children
Plaza Deluxe Family
Stayed 4 nights in June 2014
Good and Spacial
convenient, clean,
An issue could damage your business. We stay 4 nights in the hotel but encountered 2 times false fire alarm, one was in mid-night 2:00am. This is not acceptable and the hotel staff did not show any capability to handle customer.
Reviewed June 18, 2014
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pankaj from India
Families with young children
Plaza Deluxe Family
Stayed 4 nights in December 2013
nice hotel centraly located near to mrt
bathroom, city view and close to shoping area
nice experience
Reviewed June 18, 2014
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Choon from Singapore
Families with young children
Plaza Deluxe Family
Stayed 6 nights in November 2013
Great hotel rooms!
Rooms, staff and WIFI
The rooms are very clean and very good wifi connection. I booked 2 family rooms which has 2 queen beds in each room and very big and spacious but do note it is pricey.
Reviewed June 18, 2014
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Veron from Singapore
Groups
Plaza Deluxe Family
Stayed 4 nights in June 2014
Clean, comfort and nice environment
easy access to airport, mrt and clean environment
Pleasant
Reviewed June 18, 2014
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Peter from Ireland
Couples
Plaza Grand
Stayed 3 nights in June 2014
Overrated in a seedy district far away from atract
Cleanliness
Stay good overpriced no breakfast .. To far away from all things to visit.. Seedy area around hotel
Reviewed June 17, 2014
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Michelle from Singapore
Couples
Plaza Grand
Stayed 4 nights in June 2014
Great
Cleanliness, Security, Friendly
Great
Reviewed June 17, 2014
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