2015
Excellent 8.4
Based on 13071 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 13069 reviews
  • Cleanliness 8.9
  • Facilities 8.6
  • Location 8.4
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for money 8.3
  • Food/Dining 7.5
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Mary from Philippines
Business travelers
Plaza Deluxe Family
Stayed 4 nights in February 2016
Value for money facilitoes
Value for money cleanliness wifi
Reviewed March 04, 2016

Uthit from Thailand
Families with young children
Plaza Deluxe Family
Stayed 3 nights in February 2016
Need to be improved
big room, cleanliness and facilities
I was staying on the 9th floor there was smell of cigarette during my stay. The noise was rather loud from next door. The hotel was under staffs at peak hours. The lounge was big but there was a few sofa for waiting and relax before we go up to the room. As we came back late the door to the shopping mall is closed. I suggest you should have a staff at the door to let the guest in until say 01.00 of the new day.
Reviewed March 03, 2016

KA from Hong Kong
Couples
Royal Club Deluxe
Stayed 1 night in March 2016
awesome service ever!
free upgrade to suite perfect vacation ever
Reviewed March 03, 2016

Andrea from Italy
Business travelers
Plaza Deluxe
Stayed 5 nights in February 2016
Job
Good hotel Quite expensive
Reviewed March 03, 2016

Wai from Malaysia
Solo travelers
Plaza Grand
Stayed 3 nights in February 2016
Value for money
Spacious room, good service staff
Reviewed March 03, 2016

Leyuan from Singapore
Groups
Plaza Deluxe Family
Stayed 1 night in March 2016
Huge hotel room extremely comfortable
Size, comfort and service
My stay was great as described in my title however the location was not of my liking.
Reviewed March 03, 2016

Ho from Singapore
Families with older children
Plaza Deluxe Family
Stayed 3 nights in January 2016
Convenient location at Mongkok East Stn and shopping centres
Convenient location at Mongkok East stn allow us to get to Shenzhen by direct train to LuoHu or LokMaChau. Next to shopping centre and short walk to FaYeun Street, etc for food and shopping at road side stalls. Staff very helpful and courteous. Nice gym, suana, lap pool, etc and rooms were very clean.
Reviewed March 03, 2016

Fredreck from Indonesia
Couples
Plaza Grand
Stayed 2 nights in February 2016
big room, upside mrt station
big room, good location upside mrt station and clean
Reviewed March 03, 2016

Fredreck from Indonesia
Couples
Plaza Grand
Stayed 1 night in February 2016
big room, upside mrt station
big room, good location upside mrt station and clean
Reviewed March 03, 2016

Soh from Singapore
Couples
Plaza Deluxe
Stayed 5 nights in February 2016
Spacious, Superb, Good Location
Security, Service of Staff, Spacious, Clean
Superb!
Reviewed March 02, 2016


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