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Royal Plaza on Scotts Hotel
25 Scotts Road, Orchard, Singapore, Singapore, 228220 - See map
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Orchard, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Gardens By The Bay East. Rated with 4.5 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.
Highlights
Facilities
Airport transfer
Car park
Free Wi-Fi in all rooms!
Front desk [24-hour]
Check-in/out [express]
super convenient”
The hotel is just facing TCAT. either you come from Haneda or Narita. its very accessible. plus point there is Metro Subway just below the hotel. its clean. nothing to complain about.
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Dear Willy, Thank you for your review, we are pleased to learn that you found the hotel’s location to be convenient, and look forward to welcoming you back on your next visit to Singapore! Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
halal food!!”
The reason i booked because it has halal buffet. the hotel was great because of the location itself and cleanliness definitely. the receptionist also very helpful. they have complimentary juice in the fridge. also 1 time complimentary parking . the buffet not so varieties and quite average but the most important halal. surprisingly the roti canai and nasi lemak were yummy coz im very skeptical with nasi lemak prepared by hotel. average was great. it located infront far east mall where they have so many halal foods there. u also can do massage , saloon, pedi medi in there. it similar with plaza sungai wang in kuala lumpur.
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Hi Hasimah, Thank you for your review. We are pleased to learn that you enjoyed your experience with us, in particular, the hotel’s cleanliness level and service rendered by our associates. We appreciate your feedback concerning our buffet spread, and rest assured, our culinary team is currently reviewing the food variety and making the necessary adjustments accordingly. We hope to have the opportunity to welcome you back again soon! Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
Great Stay”
I came here for a birthday staycay, upon arriving I was given a birthday amenity which is a slice of choc fudge cake and also a complimentary room upgrade to a premier king room! So happy as there's bathtub. TV channel wise not entertaining, room spacious though and bed was comfortable. Very clean. Breakfast wasn't that good. Overall I enjoyed the stay here!
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Dear Farah, Thank you for your review! We are pleased to learn that you enjoyed your stay!. Thank you for your feedback, we’ve noted them for our ongoing review, and will make the necessary improvements where we are able. We hope to have the opportunity to welcome you back for another enjoyable stay soon! Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
Best Hotel Ever ”
The best hotel and most probably going to be my next . Hotel staff , receptionist all are very professional , friendly. Checking in was fast . can’t argue with the price because the experience, the facilities , room , cleanliness is well done . Don’t mind paying if the experience is like this . The breakfast buffet at Carousel was amazing , the food is a must to have , the staff was very attentive and also very helpful , very well dress , cleanliness is tip-top. Nothing to not like about everything. Location is the best . Thank you for making my stay a pleasant experience and most memorable one and thank you to all the working staff . good job and please stay safe 👍🏼
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Dear Naddirah, Thank you for taking the time to share such a detailed review of your recent experience at Royal Plaza on Scotts. We are delighted to know that you enjoyed everything that we put in place for guests to have a safe and memorable stay. We are also glad to hear that you are satisfied with our rooms, the service provided by our associates and food served in Carousel. Thank you once again for your kind compliments. We look forward to welcoming you back and creating another wonderful stay for you. Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
Great Experience Overall”
Our overall experience at Royal Plaza was great! It's a nice hotel with good service. Receptionists are helpful and nice. I especially appreciate Mohan's help at the front desk during check-in; she was very friendly and helped us select a room that best fit us. The room was clean and spacious, and housekeeping came by every other day, which was plenty for us. The location is good, with plenty of shops nearby and easy access to Orchard MRT station. I would definitely recommend Royal Plaza to others.
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Hi Andrew, Thank you so much for your amazing review! We are elated to learn that you enjoyed your stay with us and in particular, the service rendered by our Front Office associates as well as the guest rooms. We will be sure to share your kind words with Mohan and will continue to work hard to create memorable experiences for our guests. We look forward to welcoming you back to create another wonderful experience for you! Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
Nice Hotel”
The location is nice, can walk to orchard shopping and main attractions within 5 minutes. Easy to get taxi or Grab. I am wondering why there were so many complaints about no room cleaning for short stay, as this is norm during the Covid pandemic, it is safer not to let cleaner going into the room. The room is clean, breakfast and the facilities are good, will stay here again in the next visit. I do enjoy my stay here. it is truly 5 stars hotel and services. thank you.
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Understanding staff,clean and value for money”
I booked a deluxe room and opted for a king bed for my family of 4 (9,4) because I know it could fit us all but didn’t realised that room occupancy is for max 3. As no amendments could be made on Agoda’s side,a kind staff by the name of Dragon heard my predicament and he personally helped me to do an upgrade to the deluxe plus. It had 2 double bed,room was spacious and breakfast was delish. Value for money and definitely coming back next time,hopefully the pool renovation will be completed.
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Hi Norfaezan, Thank you for your comment. I am so pleased to learn that you enjoyed your stay with us, and that our associate has catered to your needs. I will surely share your kind compliments with Dragon. I am also glad that you enjoyed our breakfast buffet and we look forward to welcoming you back to create another wonderful experience for you. Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
Great amenities, friendly staffs & clean hotel”
The hotel was clean, the staffs were friendly. Only minus the pool which was under maintenance. Lucky took a room with bathtub. Great place, great location to walk ard & find food too. The breakfast buffet spread was not that sumptuous thou. The staff at the restaurant (from the nasi lemak side) was kinda cold , maybe overwhelming of visitors. Thank you for making our stay a pleasant one.
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Hi Prakash, Thank you so much for your review. We are so glad to hear that you enjoyed your stay with us and the service rendered by our associates. We are very lucky to be conveniently located and appreciate your feedback with regard to the breakfast buffet and service provided at the buffet counter. We will be reviewing them with the team to better cater to our guests and would like to thank you for your understanding that the pool and gym are currently undergoing upgrading works and will be open by end July. We look forward to welcoming you back again at Royal Plaza on Scotts! Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
Best experience staying at Royal Plaza on Scotts”
Staying here 5 nights! Love the strategic location. Room is clean and spacious! Staffs are really helpful in accomodating us. They clean regularly every 2 days which is perfectly fine for me. Standard breakfast menu but always busy. Most cafés open 10 am tp 11 am in Singapore so if ur a morning person its quite helpful having bfast in the hotel.
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Hi Friska, Thank you for your amazing review. We are elated to learn that you enjoyed your stay with us, and that you enjoyed the service provided by our associates. We will be sure to share your kind comments with the team and look forward to welcoming you back to create another wonderful experience for you. Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
Choose the Best”
Looking for a gud stycy this time to spent my quality time with my companion during the Vesak Day.Saw a good deal at RP @Scotts with free benefits n best part its value for money.Did not regret the choice that both of us made.Loved the rooms n of coz the Bathtub😊.Thank you RP@Scotta for making my May #Sycy a memoriable ones n will come back soon😂.Oh n only 1 feedbck to share about the Tv channels should have more channels to choose from especially for Malay guest with family they loved to watch Drama🤗.Last but bot least overall ratings was Awesome n Great!
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Hi Junaidah, Thank you for your kind comments! We are so glad to hear that you enjoyed your staycation with us and appreciate your feedback with regard to the TV channels. We look forward to welcoming you back to create another wonderful experience for you. Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
Best location”
Best location, opp hotel has a bus stop, so easy to go everywhere. The service was good, but this hotel not provide cleaning room for everyday, so stay clean the room by self. The breakfast food were delish. So far, this hotel is still recomended
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Hi Erny, Thank you for your compliments! We are glad to learn that you had an enjoyable stay with us and appreciate your feedback concerning our housekeeping services. Due to recent developments, we have made adjustments to our cleaning frequency of rooms, however rest assured, our team is looking into this aspect and will be making improvements to this area. Thank you for your understanding, and we look forward to welcoming you back for a better experience in the future. Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
Best hotel with best food”
One of the best and cleanest hotel i ever been. Staff is very helpful and explained the details about the terms and conditions well and the breakfast is exceptionally delicious!
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Dear Firdaus, Thank you for your kind words! At Royal Plaza on Scotts we do our best to create colourful and memorable experiences for our guests, and we are pleased to learn that we have achieved this during your visit. We look forward to welcoming you back for another wonderful experience again soon! Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
High recommendation ”
During our stay my husband very satisfied 👍as location at Orchard near mrt and shopping area, ✌️when during check in was fast within 10 minute done👍, room was cleaned and comfortable bed too,✌️ breakfast also yummy too 😘 service was awesome 👏 Will come again thanks you🙏
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Hi Foo, Thank you for your kind compliments. We are delighted to know that you enjoyed everything that we put in place for guests to have memorable stays with us and look forward to welcoming you back to create another colourful experience for you! Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
Value for Money”
The hotel's location is ideal for people who enjoy shopping and food exploration. You can get to restaurants and shopping areas on foot, and restaurants and commercial centers are accessible by foot. The front office and F&B staffs are friendly and helpful. They greet and serve their guests with a wide smile. The room is spacious, tidy, and clean. Since the hotel practices a green policy, the housekeeper won't often clean the room while you're there. There were just the perfect number of amenities in the lodging for a visit; if more were needed, the guest migh t request them. The hotel offers a free parking lot, which is convenient for those who drive. There are many parking spaces available. Overall, our stay is wonderful.
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Hi Wong, Thank you for your feedback! We are delighted to hear that your stay experience with us was up to expectations and in particular, the service provided by our associates as well as the cleanliness of our guest rooms. We will be sure to relay your compliments to our Front Office and Restaurant associates, and hope to welcome you back to create another colourful experience for you at Royal Plaza on Scotts again soon! Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
Mostly great”
We stayed at the Royal Plaza for 5 nights, our rooms was clean and as we requested. (One king and one twin beds). The only unfortunate thing is that one of the room (the twin room) had a fly infestation in the toilet. Despite effort by housekeeping staff this problem was not resolve the first time it was reported. We then reported to receptionist who apologise profusely and said something will be done while we’re out. True to their words they cleaned it again and for all we can see it seems to have been sorted. Overnight the flies are back and by then it was already Friday and we were leaving early Saturday morning. So overall we are pleased with our stay for the exception the flies in toilet!
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Hi Margaret, We are sorry to hear about your unfortunate experience, and we have since referred the matter to the professionals to resolve the issue. We apologise for any inconvenience you have experienced and hope to serve you better on your next visit. Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
What a great stay”
Aside from the prime location, I was really amazed by how friendly the staffs are. Not just 1 staff, but all of them. They provided warmest hospitality from the check in until check out process. The room itself was clean and they also have Surau. Definitely will going back to stay at this hotel.
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Hi Awalia, Thank you so much for providing such a delightful review following your recent stay! We are very lucky to be conveniently-located and I am so delighted to hear that you enjoyed the service provided by our associates as well as the cleanliness of our rooms. We look forward to welcoming you back to create another wonderful experience for you! Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
great value, good location”
the hotel is clean. location is great with a bus stop in front and beside the Orchard MRT Station. Also a short walk from the other Orchard establishments. Buffet breakfast has wide choices. Room amenities complete and enough for our needs
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Hi Maria, Thank you for your kind words! We are delighted to hear that you enjoyed your stay with us, and in particular, the hotel cleanliness and breakfast buffet. We look forward to welcoming you back to create another colourful experience for you! Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
Staff hospitality and very good location”
I left a pair of shoes in this hotel and just realized when I got home... their response my email very well and keep it for me to collect it.
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Dear Dewi, Thank you for your review, we are delighted to hear that our associates managed to assist you promptly! We hope to welcome you back soon, for another colourful stay! Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
Exceptional”
would recommend! the place is clean, the room is spacious. good location, good value for money.
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Dear Yosi, Thank you for your compliments! At Royal Plaza on Scotts, we do our best to create colourful and memorable experiences for our guests, and we are pleased to learn that we have achieved this during your visit. We are delighted to hear that you would recommend us to others, and look forward to welcoming you back! Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
Our Favorite Hotel in Singapore”
We have been staying here for the last few years whenever we go to Singapore. Very conveniently located in the heart of Orchard Road, near MRT, a lot of shopping malls, restaurants, food courts. Very clean and staff are very polite and friendly.
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