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18 Feb 2020
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2 adults
1 room
Royal Plaza on Scotts Hotel
25 Scotts Road, Orchard, Singapore, Singapore, 114, 228220
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![Swimming pool [outdoor] Royal Plaza on Scotts Hotel](http://pix10.agoda.net/hotelImages/10617/-1/d4e3636fafef108b76cb69a6a047330a.jpg?s=1024x768)
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8.5
Excellent
21.1% this month
/10
(16120 reviews)See what guests said
See map
9.2
Exceptional
Location rating score
Exceptional location - Inside city center
Parking
FREE
Highlights and ratings
4.5-star Hotel
Free Wi-Fi
"Location is in central down town, many shopping mall, and of course many restaurants big & small, cafe etc, MRT station just walking distance."
Tjandi - January 6, 2019
Exceptional reputation
Recommended by 95% of guests
Recommended by 95% of guests
Fantastic breakfast
90% positive mentions
90% positive mentions
Excellent cleanliness
8.6 rating for cleanliness
8.6 rating for cleanliness
Excellent comfort
8.5 room quality and comfort
8.5 room quality and comfort
290 meters to public transportation
Airport transfer
Currency exchange
Free Wi-Fi in all rooms!
Air conditioning
Cheaper than 78% of all properties in Singapore in the last 24 hoursCompared to 1,366 Singapore properties at Agoda for various dates
| Value for money | 8.1 |
| Distance to city center | 1 km |
| Location rating | 9.2 |
| Nearest airport | Singapore Changi Airport (SIN) - Singapore |
| Distance to airport | 18.2 km |
Rooms available at Royal Plaza on Scotts Hotel
8.5
Excellent
Room comfort & quality
Room photos and details
Royal Club Premier Room
...
- Room size: 32 m²/344 ft²
- Street view
- 1 king bed
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Room photos and details
Executive Suite
...
- Room size: 64 m²/689 ft²
- Street view
- 1 king bed
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Room photos and details
Deluxe King Room
...
- Room size: 32 m²/344 ft²
- Street view
- 1 king bed
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Room photos and details
Premier King Room
...
- Room size: 32 m²/344 ft²
- Street view
- 1 king bed
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Room photos and details
Premier Twin Room
...
- Room size: 32 m²/344 ft²
- Non-smoking
- 2 single beds
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Room photos and details
Deluxe Twin Room
...
- Room size: 32 m²/344 ft²
- Non-smoking
- 2 single beds
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Room photos and details
Corporate Suite
...
- Non-smoking
- Shower and bathtub
- 1 king bed
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Room photos and details
Deluxe Plus Twin Room
...
- Room size: 32 m²/344 ft²
- Shower
- 2 single beds
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Room photos and details
Deluxe Premier Room
...
- Room size: 32 m²/344 ft²
- Shower
- 2 single beds and 1 double ...
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Room photos and details
Deluxe Room, 2 Twin Beds
...
- Room size: 32 m²/344 ft²
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Frequently asked questions
What time is check-in and check-out at Royal Plaza on Scotts Hotel?
Check-in at Royal Plaza on Scotts Hotel starts from 02:00 PM. Guests must check-out before 12:00 PM to avoid additional fees. You may request early check-in or late check-out as a special request through the booking form. This may be offered by the property, subject to availability. You are welcome to use the luggage storage provided by the Royal Plaza on Scotts Hotel to store belongings prior to check-in, or after check-out. The hotel front desk operates 24 hours a day.
How do I get to Royal Plaza on Scotts Hotel?
Getting to Royal Plaza on Scotts Hotel from the airport is easy! Guests can request airport transfers in advance through the "Special Requests" section in the booking form. The property will then reach out to you directly through the Agoda messaging system to confirm your request. If you would like to drive to Royal Plaza on Scotts Hotel, a car park is available onsite. Convenient parking options including self-parking are also offered at the property. You can travel around in Singapore easily with taxi service provided by the property.
Is breakfast offered at Royal Plaza on Scotts Hotel?
Buffet breakfast is offered at Royal Plaza on Scotts Hotel from 7:00 AM to 10:00 AM. There is an additional charge for adults and children payable at the property, if not included in the room rate.
What are my dining options at Royal Plaza on Scotts Hotel?
Royal Plaza on Scotts Hotel has an in-house restaurant for hungry guests to dine-in. Carousel comes highly recommended by the property. A variety of cuisines ranging from Asian, international to seafood cuisine is served at the restaurant. You can satisfy your large appetite at the restaurant"s all-you-can-eat buffet.
Can special events be hosted at Royal Plaza on Scotts Hotel?
Special events such as weddings may be hosted at Royal Plaza on Scotts Hotel. The property has outdoor and indoor venues that can hold up to 200 people. Choices of venues including outdoor terrace are available. In-house planning and celebratory cake services are offered to help your event go smoothly.
Guests who are interested in hosting an event or celebrating a special occasion may let the property know directly in the Special Requests field on the booking form. The property will then reach out to you directly through the Agoda messaging system.
Can business events be hosted at Royal Plaza on Scotts Hotel?
On-site venues and convenient event services make Royal Plaza on Scotts Hotel an ideal choice for hosting events such as meetings, conferences and corporate events. The business venues at Royal Plaza on Scotts Hotel can hold up to 200 people. An extensive range of facilities and services including audio-visual equipment, Wi-Fi, meeting supplies and parking services is available to help make your business event a successful one. Event attendees can enjoy their participation even more with coffee break provided by Royal Plaza on Scotts Hotel.
Interested in hosting a business event? Let Royal Plaza on Scotts Hotel know through the Special Requests section in the booking form. The property will be notified and reach out to you directly.
What is the smoking policy at Royal Plaza on Scotts Hotel?
Royal Plaza on Scotts Hotel is a smoke-free property in all rooms. However, guests are permitted to smoke in the designated smoking areas provided.
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What people love about Royal Plaza on Scotts Hotel
- Staff10.0Exceptional
"The staff were very friendly and attentive to our needs."
Hwee P.
|
September 10, 2018
- 10.0Exceptional
"The Best Halal Hotel and wonderful service."
Rozy
|
November 20, 2018
- Staff9.6Exceptional
"All the staff were friendly and helpful."
TRI
|
January 11, 2019
Property ranking|Compared to 1,366 Singapore properties
See all rankings
Location score
9.2/10
Room comfort score
8.5/10
Couples review score
8.6/10
Review score - United States
8.6/10
Better than
95
%
of Singapore properties
Better than
95
%
of Singapore properties
Better than
92
%
of Singapore properties
Better than
92
%
of Singapore properties
Based on properties you've viewed, you might like:
10.0
Exceptional"Good location, wonderful service, nice people, good food."
Rozy
|
November 20, 2018
Description
Voted as the Best Independent Hotel for ten consecutive years by TTG Travel Awards, Royal Plaza on Scotts Hotel is a non-smoking property conveniently located on Orchard Road - the famous shopping area. Just a 3-minute walk away from the Orchard MRT station and a 10-minute drive to the central business district, this hotel is convenient for both leisure and business travellers.
All rooms are well-furnished and equipped with complimentary mobile data (through a pocket WIFI device), coffee and organic tea sachets (refilled daily). There is a parking area and an award-winning buffet restaurant, Carousel, offering an international buffet spread prepared in Halal-certified kitchens. The hotel provides a 24-hour gym, internet lounge, swimming pool and remarkable service. The hotel also has a Premier Lounge, a coworking space, delightful for meeting, working or lounging. Whatever the reason for your stay, Royal Plaza on Scotts Hotel will take you to the next level of comfort.
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Most talked about facilities
Housekeeping
618 mentions
Breakfast
450 mentions
Internet
320 mentions
Food & Dining
319 mentions
What they offer
9.6
Exceptional"New appearance room, more simple, clean and comfortable."
TRI
|
January 11, 2019
View all reviews
Popular facilities
Fitness center
Swimming pool [outdoor]
Bar
Restaurant
Reception
Languages spoken
- English
- Filipino
- Malay
- Chinese [Cantonese]
- Indonesian
- Chinese [Mandarin]
- Korean
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Things to do, ways to relax
- Fitness center
- Swimming pool [outdoor]
- Tours
- Golf course [on-site]
- Ticket services
Dining, drinking, and snacking
- Bar
- Restaurant [halal]
- Vending machine
- Coffee shop
- Restaurants
- Poolside bar
- Room service
Services and conveniences
- Concierge
- Dry cleaning
- Salon
- Currency exchange
- Laundry service
- Shops
- Daily housekeeping
- Luggage storage
- Smoke-free property
- Doorman
- Safety deposit boxes
- Smoking area
For the kids
- Babysitting service
- Family room
Access
- Check-in [24-hour]
- Front desk [24-hour]
- Wheelchair accessible
- Elevator
- Pets allowed
- Facilities for disabled guests
- Security [24-hour]
Getting around
- Airport transfer
- Car park [on-site]
- Taxi service
- Car park [free of charge]
- Rental car
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Nearest essentials
Airports
Singapore Changi Airport (SIN) - Singapore
18.2 km
25 minutes
Hang Nadim Airport (BTH) - Indonesia
37.5 km
Public transportation
Orchard MRT Station
300 m
4 minutes
Newton MRT Station
960 m
14 minutes
Hospital or clinic
Cutis Medical Laser Clinics
40 m
1 minute
Shopping
Orchard Road
830 m
13 minutes
Convenience store
7 Eleven
180 m
2 minutes
Cash withdrawal
ATM
60 m
2 minutes
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining
Breakfast options
Asian
Halal
Restaurants on site
Carousel
Cuisine:International
Menu:A-la-carte
Nearby restaurants
American cuisine
L' Entrecote express
70 m American, Steakhouse
Cornery - the popcorn gallery
150 m American, Asian, Contemporary
Susan Chan Food
150 m American
Asian cuisine
Carousel Buffet, Royal Plaza on Scotts
40 m Asian, Chinese, Halal
10 Scotts
70 m Asian, Contemporary, European
Oasis
80 m Asian, Barbecue, International
Chinese cuisine
The 2nd Floor
160 m Chinese
Sergeant Hainanese Chicken Rice
370 m Chinese
The Magic of Chongqing Hot Pot
510 m Chinese
What's nearby
Popular landmarks
- Orchard Road - 830 m
- Battlebox - 1.95 km
- Merlion Park - 3.33 km
- Singapore Flyer - 3.93 km
- Marina Bay Sands Casino - 4 km
- Cloud Forest - 4.36 km
- Gardens by the Bay - 4.61 km
- Supertree Grove - 4.63 km
- Universal Studios - 5.89 km
- Sentosa Island - 6.57 km
Nearby landmarks
- Pacific Plaza - 10 m
- That CD Shop - 20 m
- DFS Galleria at Scotts Walk - 40 m
- Cutis Medical Laser Clinics - 40 m
- DFS Galleria - 60 m
- Scotts Square - 70 m
- Far East Plaza - 90 m
- Sunny Books - 100 m
- Brix - 100 m
- The Attic - 120 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
| Guest's age | Extra bed |
|---|---|
Children 0-11 year(s) | Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge. |
Guests 12 years and older are considered as adults | Must use an extra bed which will incur an additional charge. |
Others
- Please note that the check in time is from 2:00 p.m. Please contact the hotel for more information.
- Please indicate your expected arrival time and flight details upon booking. Standard check in time is after 2:00 pm.
- This is a strictly non-smoking property.
- CHECK-IN FOR CLUB FLOOR GUESTS
Please proceed to the Concierge desk (lobby level) upon arrival for your priority check-in at Royal Club.
The Royal Club Lounge will be closed to children under the age of 12 after 5:00 PM. - When booking more than 5 rooms, different policies and additional supplements may apply.
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Some helpful facts
Check-in/Check-out
Check-in from: 02:00 PM
Check-out until: 12:00 PM
Getting around
Distance from city center: 1 km
Travel time to airport (minutes): 30
Extras
Breakfast charge (unless included in room price): 37 SGD
Daily Internet/Wi-Fi fee: 0 SGD
The property
Non-smoking rooms/floors: Yes
Number of bars/lounges: 1
Number of floors: 15
Number of restaurants: 1
Number of rooms : 511
Room voltage: 230
Year property opened: 1974
Most recent renovation: 2018
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Compare to other recommended properties
 Royal Plaza on Scotts Hotel |  |  | Best value!  | |
| Breakfast | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
| Guest rating | Excellent 11902 reviews 8.5 Location 9.2 | Excellent 23579 reviews 8.4 Location 9.5 | Excellent 10865 reviews 8.3 Location 9.4 | Excellent 8468 reviews 8.8 Location 9.3 |
| Neighborhood | Orchard | Orchard | Orchard | Orchard |
Reviews of Royal Plaza on Scotts Hotel from real guests
Overall rating
8.5
Excellent
From 16120 reviews
Provided by verified guests of 
Agoda Reviews (11902)Booking.com Reviews (4218)
Rating via Agoda8.5
/
10
High score for Singapore
Rating
9+ Exceptional (2938)
8-9 Excellent (2254)
7-8 Very Good (2149)
6-7 Good (669)
<6 Below Expectation (512)
Time of the year
Mar - May (2012)
Jun - Aug (2427)
Sep - Nov (1781)
Dec - Feb (2302)
All guests (11902)
All room types
All languages
Show reviews that mention
Showing 8522 verified guest comments
12345
12345
Reviews of Royal Plaza on Scotts Hotel from real guests
Overall rating
8.5
Excellent
From 16120 reviews
Provided by verified guests of
Agoda Reviews (11902)Booking.com Reviews (4218)
Rating via Agoda8.5
/
10
High score for Singapore
Rating
9+ Exceptional (2938)
8-9 Excellent (2254)
7-8 Very Good (2149)
6-7 Good (669)
<6 Below Expectation (512)
Time of the year
Mar - May (2012)
Jun - Aug (2427)
Sep - Nov (1781)
Dec - Feb (2302)
All guests (11902)
All room types
All languages
Show reviews that mention
Showing 8522 verified guest comments
12345
9.6
Exceptional
agung from Indonesia
Family with young children
Deluxe King Room
Stayed 3 nights in July 2019
Strategic location with spacious room”
Always choose to get back to stay here when we visit Singapore. It has spacious room and comfortable bed. And they give free minibar daily. Best of all , strategic location next to orchard shopping area
Reviewed July 18, 2019
Hi agung Thank you for taking the time to share your experience with us on Agoda! We are delighted to learn that you enjoy your experience in our renovated room, complimentary in-room minibar and convenient location. We are honoured to know that we are your top choice in Singapore and we look forward to welcoming you back to create many more colourful experiences for you! Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
Responded July 22, 2019
Royal Plaza on Scotts Hotel
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9.6
Exceptional
Jean from Philippines
Couple
Deluxe King Room
Stayed 5 nights in July 2019
Trustworthy staff; Excellent location; Delicious food.”
I truly enjoyed my stay in the hotel., Housekeeping is great and staff are trustworthy. When I went out the whole day to explore Singapore, I discovered that I wasn’t able to wear my two rings - wedding and diamond rings.. I decided not to go back at the hotel to get my rings, hoping and praying that the rings will still be there where I placed when I washed my hands . True enough, when I arrived my 2 rings were still on the lavatory untouched and the room and the toilet had already been cleaned. Thank you so much... I really like the Club lounge with its privacy, food and staff who are attentive to us. Location is so strategic too.
Reviewed July 14, 2019
Hi Jean, Thank you for taking the time to share your review and for joining us recently at Royal Plaza on Scotts. We are incredibly pleased to hear that you enjoyed your stay and the service we provide to our guests. It's a pleasure to know that you had a great experience at our Royal Club Lounge. At Royal Plaza on Scotts, we do our best to create colourful and memorable experiences for our guests, and I am glad to learn that we have achieved this during your visit. Thank you once again for your kind compliments. We look forward to welcoming you back soon. Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
Responded July 15, 2019
Royal Plaza on Scotts Hotel
1 traveler found this review helpful. Did you?|
10.0
Exceptional
murni from Indonesia
Group
Deluxe King Room
Stayed 3 nights in July 2019
Happy customer”
Nothing to complaint. Best service, superfast response, they even willing to help me reheat my “pete” (Indonesian stinky beans) food for breakfast and willing to give us extra mineralwater without extracharge. We stayed there for 3nights, too bad I haven’t try their buffet breakfast. Next time will be back for sure
Reviewed July 13, 2019
Hi murni, Thank you for taking the time to share such a detailed review of your recent experience at Royal Plaza on Scotts. We are delighted to know that you enjoyed everything that we put in place for guests to have memorable stays during their visit to Singapore and hear that you’ll want to return for another stay with us. I hope you will write or call us before your next trip to allow us to plan well for another fantastic stay. Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
Responded July 16, 2019
Royal Plaza on Scotts Hotel
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10.0
Exceptional
Granville from Thailand
Couple
Royal Club Premier Room
Stayed 7 nights in July 2019
Fabulous Hotel.”
Enjoyed every minute at the Royal Plaza on scotts. So modern, clean, spacious and inviting. The rooms were very well equipped, with coffee machine, iron/ironing board, free water & soft drinks. All the staff were first class. Polite, helpful, efficient and friendly & couldn’t do enough for you. Ideal location, just off Orchard road with great shopping malls, bars & Restaurants all close by. The MRT is 3 minutes away and a constant supply of taxies and busses right outside, so perfect for travelling anywhere around the city area. Buffet breakfast is something else. So much to choose from and something for every taste. You can eat every day something different so you never get bored. I would highly recommend to anyone and will certainly be visiting again.
Reviewed July 20, 2019
Hi Granville, Thank you for sharing your amazing experience with us! We are delighted to hear that you enjoyed your stay and were made to feel so welcome and comfortable by our outstanding team. It's wonderful that you've found the rooms well-equipped with our signature perks - Nespresso gourmet coffee and beverages in the minibar. I'm also pleased to share that there's also a pocket WIFI with unlimited mobile data in every room for guests to stay connected on-the-move. We appreciate you recommending us to the online community, and we hope to welcome you back soon! Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
Responded July 22, 2019
Royal Plaza on Scotts Hotel
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8.4
Excellent
lyta from Indonesia
Couple
Deluxe King Room
Stayed 2 nights in July 2019
Need new hairdryer and tv channel were linited ”
Shower not warm ..tiny barhroom ..grear location , easy acces to everything ..
Reviewed July 24, 2019
Dear lyta, Thank you for taking the time to share your review. We are sorry to learn that parts of your stay were less delightful than expected. Please be assured that we will take your comments on board for future improvements. Thank you for giving us the opportunity to better our services and I hope that your travels bring you back to visit us soon! Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
Responded August 13, 2019
Royal Plaza on Scotts Hotel
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10.0
Exceptional
andy from Indonesia
Family with young children
Deluxe King Room
Stayed 4 nights in June 2019
family choice hotel”
come again to this hotel for holiday in singapore, ass ussual good service n nice staff, complete halal breakfast and free upgrade room, good for family, what else do you expected more from this hotel??
Reviewed July 08, 2019
Hello andy, Thank you for choosing to stay with us during your recent visit to Singapore. We truly appreciate your compliments for the team and hope to welcome you back to create another colourful experience for you. Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
Responded July 11, 2019
Royal Plaza on Scotts Hotel
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8.8
Excellent
Timothy from Australia
Family with teens
Deluxe King Room
Stayed 5 nights in June 2019
Excellent location, Modern rooms, Polite staff”
We stayed here from 21-26 June as a family of 4. We ordered 2 rooms and requested interconnecting rooms, which we were delighted to get as it makes it so much easier with a family of 2 adults and 2 teenage children. Overall we were very pleased with the hotel. This was about our 5th stay here over the past decade and the fresh and new look room refurbishment makes the hotel feel very modern. USB charging ports in the room were convenient too. Beds were super comfortable and the rain shower in the bathroom was heavenly. The location is close to Orchard MRT but even for a walk down Orchard Road. All staff were helpful and friendly, from check-in, bell service, room cleaners, restaurant staff and security. Our room safe didn't work and was attended to within 5 minutes of our request. The responsiveness of staff show how committed RPS is to customer service, particularly when there is so much choice for hotels in Singapore. We'll be staying here again and have booked. :)
Reviewed June 27, 2019
Hi Timothy, Thank you for choosing to stay with us once again, and for taking the time to provide such a delightful review following your recent stay. We are fortunate to be so conveniently-located and I am glad to hear that you enjoyed the service provided by our associates, complimentary in-room amenities and food served in Carousel. We look forward to welcoming you back soon! Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
Responded June 28, 2019
Royal Plaza on Scotts Hotel
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10.0
Exceptional
Eillyana from Singapore
Family with young children
Executive Suite
Stayed 1 night in July 2019
I always come to this hotel”
Its so convenient and food is halal and good spread
Reviewed July 22, 2019
Hi Eillyana, Thank you for your perfect rating! We are delighted to learn that you enjoyed our convenient location and spread prepared and served by our associates. We look forward to welcoming you back to create another colourful experience for you! Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
Responded July 23, 2019
Royal Plaza on Scotts Hotel
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6.4
Good
Halimahtus from Singapore
Group
Deluxe King Room
Stayed 1 night in July 2019
Good”
Swimming pool is actually an access to another building. Quite small. Delay in check in because the one who booked the hotel wasn't there. But there was a booking form provided with ICs of the other 3 stayers.
Reviewed July 19, 2019
Hi Halimahtus, Thank you for taking the time to share your review and for joining us recently at Royal Plaza on Scotts. We seek your understanding regarding the check-in process as it is part of the hotel's procedure for authorisation and security purposes. We truly appreciate your feedback and hope to welcome you back soon. Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
Responded July 22, 2019
Royal Plaza on Scotts Hotel
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10.0
Exceptional
Somsak from Thailand
Couple
Deluxe King Room
Stayed 6 nights in July 2019
Very courteous, efficient, clean, convenient n comfortable.”
Shower difficult to operate, no razor. Enjoy the Nesspresor very much. Juices not palatable.
Reviewed July 25, 2019
Dear Somsak, Thank you so much for your review and for staying with us recently at Royal Plaza on Scotts. We truly appreciate your feedback and hope to welcome you back to create another colourful experience at Royal Plaza on Scotts again very soon! Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
Responded July 26, 2019
Royal Plaza on Scotts Hotel
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8.8
Excellent
Kar from Malaysia
Couple
Deluxe King Room
Stayed 3 nights in June 2019
Great location ”
Rooms are renovated recently. Location is excellent as it is a minute or two to walk to Orchard Mrt. Shopping and food options are abundance in the vicinity. Breakfast is adequate and slightly varied on alternate days. Free mini bar of juices and soft drink are bonus as well as nespresso machine. Good choice for tourist and business travellers alike.
Reviewed June 06, 2019
Hi Kar, Thank you for your review and for staying with us at Royal Plaza on Scotts. I could not have described the perks of being in Orchard better myself. I am so glad to hear that you like our newly-renovated hotel. It's great that you've enjoyed the breakfast spread, free beverages from the minibar and Nespresso coffee. We appreciate your recommendation and look forward to welcoming you back to create another colourful stay. Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
Responded June 07, 2019
Royal Plaza on Scotts Hotel
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8.0
Excellent
Nurul from Brunei Darussalam
Solo traveler
Deluxe King Room
Stayed 1 night in April 2019
Pleasant stay”
This is my first time staying here. As I have booked and paid online, checking in was a swift. Room is equiped with things I need. They have free minibar as per their description. Bed was nice and comfy too. For those need portable WiFi, the hotel is providing you one too. They also provides wide range of TV channels.
Reviewed May 07, 2019
Dear Nurul, It's such a pleasure to read your review. Your compliments are a great form of encouragement for the team. I'm happy to know that you've got everything you need during your stay and that you've enjoyed the complimentary beverages from the minibar and mobile data on the pocket WIFI. I agree with you that the comfort of the bed is very important for one to recover from the day. It's great that you've had a good rest in our Simmons Dreambed. My team and I look forward to welcoming you again at Royal Plaza on Scotts. Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
Responded May 08, 2019
Royal Plaza on Scotts Hotel
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10.0
Exceptional
Zaheda from Democratic Republic of the Congo
Business traveler
Deluxe King Room
Stayed 1 night in April 2019
Exceptional”
I forgot my laptop at the lounge on 2nd floor and left for the airport. As soon as I realised it, I called the hotel and went back. The hotel staff was able to find it and handed over the laptop to me immediately after identification process. Very much pleased with the staff and service.
Reviewed May 02, 2019
Dear Zaheda Thank you for your 10/10 review. We are very pleased to have found and returned the laptop to you. We look forward to welcoming you again on your next visit to Singapore and to Royal Plaza on Scotts. Kind Regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
Responded May 06, 2019
Royal Plaza on Scotts Hotel
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9.6
Exceptional
Maia from Australia
Solo traveler
Deluxe King Room
Stayed 1 night in June 2019
Exceptional”
Great location, very helpful and attentive staff, clean and well organised. Doesn’t offer shuttle to and from airport unless the guests are lucky to book Ground Transport Shuttle bus from the airport. Will be helpful to have tourist information/leaflets for Singapore’s attractions. Overall pleasant stay.
Reviewed July 03, 2019
Hi Maia, Thank you so much for your wonderful review. We are very lucky to be so conveniently-located and I am glad to hear that you enjoyed the service provided by our associates. We appreciate your feedback regarding the tourist information and will take them on board for future improvements. It's a pleasure to know you found our hotel to be exceptional and we look forward to having the opportunity to welcome you back soon. Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
Responded July 04, 2019
Royal Plaza on Scotts Hotel
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8.8
Excellent
Iwan
Family with young children
Deluxe King Room
Stayed 1 night in June 2019
Nice place to stay! Just perfect.”
Check in process is quick. Lobby hotel is nice, I got promotion offer for breakfast at reasonable price for my wife & daughter. Hotel room is nice, full of carpet, and spacious. I got other side of hitel which is side-by-side with other building, there is a windows but the view is not as per my expectation where i can see more distance. also need bigger garbage bin. Bathroom is the hit maker, my doughter love the bathub, seating section inside shower room, & spray model for the toilet (i believe most of indonesian or perhap moslem is prefer this toilet model, cmiiw). Breakfast xperience was good, halal dhises left me no worry to eat any menu which we like. Good enough to satisfying us. Distance to other location is moderate, not too far not too close. For example if you want to go to Lucky plaza at least we need 700m walking. Check out process also quick, I got a chance to have add 30min check out time from its reguler 12pm. also old man who assist at Taxi area was very friendly!
Reviewed June 30, 2019
Hi Iwan, Thank you for taking the time to share such a detailed review of your experience at Royal Plaza on Scotts. We are delighted to know that you have enjoyed everything that we put in place for guests to have memorable stays during their visit to Singapore. We appreciate your feedback and will take them on board for future improvements. My team and I look forward to welcoming you back soon. Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
Responded July 11, 2019
Royal Plaza on Scotts Hotel
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9.6
Exceptional
Kit from Malaysia
Solo traveler
Deluxe King Room
Stayed 2 nights in July 2019
Excellent location. Attentive service! ”
Always very comfortable staying in royal plaza on scotts. The only problem is the wc was not fully flushed all the time. Overall is a very good experienced! Will sure come back again!
Reviewed July 16, 2019
Hi Kit, Thank you for taking the time to share your review and for joining us recently at Royal Plaza on Scotts. I am so glad to hear that you have enjoyed your stay. We appreciate your comment. Please be assured that our team is looking into the issue. I hope that your travels bring you back to visit us soon! Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
Responded July 19, 2019
Royal Plaza on Scotts Hotel
Did you find this review helpful?|
9.6
Exceptional
FABRIZEHARAM from Indonesia
Family with young children
Deluxe King Room
Stayed 2 nights in January 2019
Awesome”
This hotel is our fav, the staff really nice
Reviewed July 13, 2019
Hello FABRIZEHARAM, Thank you for sharing your amazing experience with us! We are delighted to hear that you enjoyed your stay and were made to feel so welcome and comfortable by our outstanding team. We appreciate you recommending us to the online community, and we hope to welcome you back soon! Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
Responded July 16, 2019
Royal Plaza on Scotts Hotel
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10.0
Exceptional
Loreen from Singapore
Couple
Deluxe King Room
Stayed 2 nights in July 2019
Great stay! ”
Boyfriend planned a staycation for my brithday and it was a memorable one! Room and service were awesome! Happy to stay ~
Reviewed July 23, 2019
Hi Loreen, Thank you so much for your review and for staying with us recently at Royal Plaza on Scotts. At Royal Plaza on Scotts we do our best to create colourful and memorable experiences for our guests, and I am so pleased to learn that we have achieved this during your visit. We look forward to welcoming you back soon! Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
Responded July 25, 2019
Royal Plaza on Scotts Hotel
Did you find this review helpful?|
8.4
Excellent
Hock from Malaysia
Solo traveler
Deluxe King Room
Stayed 1 night in April 2019
EXCELLENT FO TEAM”
First time after all these years i finally tried this hotel. Quite beyond my expectation. Great FO team, firendly, professional, anticipative and kind. Service is providing whats in the rule book, kindness is through one’s heart, offering the unexpected. Congrats to the team
Reviewed April 17, 2019
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8.8
Excellent
Johnson from United States
Business traveler
Deluxe King Room
Stayed 2 nights in April 2019
Mostly pluses”
Best pillows of anywhere I’ve stayed! Big, fluffy and yet supportive. The best medicine for an achy traveler’s neck. Price is as good as it can be given the superb location. The trade off is the smaller room.
Reviewed April 11, 2019
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12345
Check in. Step out.
Experiences on Agoda. Because your room is just the beginning.
- Exceptional location
- Orchard Road
- Orchard MRT Station is within 0.3 km
Strategic location with spacious room”
Always choose to get back to stay here when we visit Singapore. It has spacious room and comfortable bed. And they give free minibar daily. Best of all , strategic location next to orchard shopping area
Hi agung Thank you for taking the time to share your experience with us on Agoda! We are delighted to learn that you enjoy your experience in our renovated room, complimentary in-room minibar and convenient location. We are honoured to know that we are your top choice in Singapore and we look forward to welcoming you back to create many more colourful experiences for you! Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
Trustworthy staff; Excellent location; Delicious food.”
I truly enjoyed my stay in the hotel., Housekeeping is great and staff are trustworthy. When I went out the whole day to explore Singapore, I discovered that I wasn’t able to wear my two rings - wedding and diamond rings.. I decided not to go back at the hotel to get my rings, hoping and praying that the rings will still be there where I placed when I washed my hands . True enough, when I arrived my 2 rings were still on the lavatory untouched and the room and the toilet had already been cleaned. Thank you so much... I really like the Club lounge with its privacy, food and staff who are attentive to us. Location is so strategic too.
Hi Jean, Thank you for taking the time to share your review and for joining us recently at Royal Plaza on Scotts. We are incredibly pleased to hear that you enjoyed your stay and the service we provide to our guests. It's a pleasure to know that you had a great experience at our Royal Club Lounge. At Royal Plaza on Scotts, we do our best to create colourful and memorable experiences for our guests, and I am glad to learn that we have achieved this during your visit. Thank you once again for your kind compliments. We look forward to welcoming you back soon. Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
Happy customer”
Nothing to complaint. Best service, superfast response, they even willing to help me reheat my “pete” (Indonesian stinky beans) food for breakfast and willing to give us extra mineralwater without extracharge. We stayed there for 3nights, too bad I haven’t try their buffet breakfast. Next time will be back for sure
Hi murni, Thank you for taking the time to share such a detailed review of your recent experience at Royal Plaza on Scotts. We are delighted to know that you enjoyed everything that we put in place for guests to have memorable stays during their visit to Singapore and hear that you’ll want to return for another stay with us. I hope you will write or call us before your next trip to allow us to plan well for another fantastic stay. Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
Fabulous Hotel.”
Enjoyed every minute at the Royal Plaza on scotts. So modern, clean, spacious and inviting. The rooms were very well equipped, with coffee machine, iron/ironing board, free water & soft drinks. All the staff were first class. Polite, helpful, efficient and friendly & couldn’t do enough for you. Ideal location, just off Orchard road with great shopping malls, bars & Restaurants all close by. The MRT is 3 minutes away and a constant supply of taxies and busses right outside, so perfect for travelling anywhere around the city area. Buffet breakfast is something else. So much to choose from and something for every taste. You can eat every day something different so you never get bored. I would highly recommend to anyone and will certainly be visiting again.
Hi Granville, Thank you for sharing your amazing experience with us! We are delighted to hear that you enjoyed your stay and were made to feel so welcome and comfortable by our outstanding team. It's wonderful that you've found the rooms well-equipped with our signature perks - Nespresso gourmet coffee and beverages in the minibar. I'm also pleased to share that there's also a pocket WIFI with unlimited mobile data in every room for guests to stay connected on-the-move. We appreciate you recommending us to the online community, and we hope to welcome you back soon! Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
Need new hairdryer and tv channel were linited ”
Shower not warm ..tiny barhroom ..grear location , easy acces to everything ..
Dear lyta, Thank you for taking the time to share your review. We are sorry to learn that parts of your stay were less delightful than expected. Please be assured that we will take your comments on board for future improvements. Thank you for giving us the opportunity to better our services and I hope that your travels bring you back to visit us soon! Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
family choice hotel”
come again to this hotel for holiday in singapore, ass ussual good service n nice staff, complete halal breakfast and free upgrade room, good for family, what else do you expected more from this hotel??
Hello andy, Thank you for choosing to stay with us during your recent visit to Singapore. We truly appreciate your compliments for the team and hope to welcome you back to create another colourful experience for you. Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
Excellent location, Modern rooms, Polite staff”
We stayed here from 21-26 June as a family of 4. We ordered 2 rooms and requested interconnecting rooms, which we were delighted to get as it makes it so much easier with a family of 2 adults and 2 teenage children. Overall we were very pleased with the hotel. This was about our 5th stay here over the past decade and the fresh and new look room refurbishment makes the hotel feel very modern. USB charging ports in the room were convenient too. Beds were super comfortable and the rain shower in the bathroom was heavenly. The location is close to Orchard MRT but even for a walk down Orchard Road. All staff were helpful and friendly, from check-in, bell service, room cleaners, restaurant staff and security. Our room safe didn't work and was attended to within 5 minutes of our request. The responsiveness of staff show how committed RPS is to customer service, particularly when there is so much choice for hotels in Singapore. We'll be staying here again and have booked. :)
Hi Timothy, Thank you for choosing to stay with us once again, and for taking the time to provide such a delightful review following your recent stay. We are fortunate to be so conveniently-located and I am glad to hear that you enjoyed the service provided by our associates, complimentary in-room amenities and food served in Carousel. We look forward to welcoming you back soon! Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
I always come to this hotel”
Its so convenient and food is halal and good spread
Hi Eillyana, Thank you for your perfect rating! We are delighted to learn that you enjoyed our convenient location and spread prepared and served by our associates. We look forward to welcoming you back to create another colourful experience for you! Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
Good”
Swimming pool is actually an access to another building. Quite small. Delay in check in because the one who booked the hotel wasn't there. But there was a booking form provided with ICs of the other 3 stayers.
Hi Halimahtus, Thank you for taking the time to share your review and for joining us recently at Royal Plaza on Scotts. We seek your understanding regarding the check-in process as it is part of the hotel's procedure for authorisation and security purposes. We truly appreciate your feedback and hope to welcome you back soon. Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
Very courteous, efficient, clean, convenient n comfortable.”
Shower difficult to operate, no razor. Enjoy the Nesspresor very much. Juices not palatable.
Dear Somsak, Thank you so much for your review and for staying with us recently at Royal Plaza on Scotts. We truly appreciate your feedback and hope to welcome you back to create another colourful experience at Royal Plaza on Scotts again very soon! Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
Great location ”
Rooms are renovated recently. Location is excellent as it is a minute or two to walk to Orchard Mrt. Shopping and food options are abundance in the vicinity. Breakfast is adequate and slightly varied on alternate days. Free mini bar of juices and soft drink are bonus as well as nespresso machine. Good choice for tourist and business travellers alike.
Hi Kar, Thank you for your review and for staying with us at Royal Plaza on Scotts. I could not have described the perks of being in Orchard better myself. I am so glad to hear that you like our newly-renovated hotel. It's great that you've enjoyed the breakfast spread, free beverages from the minibar and Nespresso coffee. We appreciate your recommendation and look forward to welcoming you back to create another colourful stay. Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
Pleasant stay”
This is my first time staying here. As I have booked and paid online, checking in was a swift. Room is equiped with things I need. They have free minibar as per their description. Bed was nice and comfy too. For those need portable WiFi, the hotel is providing you one too. They also provides wide range of TV channels.
Dear Nurul, It's such a pleasure to read your review. Your compliments are a great form of encouragement for the team. I'm happy to know that you've got everything you need during your stay and that you've enjoyed the complimentary beverages from the minibar and mobile data on the pocket WIFI. I agree with you that the comfort of the bed is very important for one to recover from the day. It's great that you've had a good rest in our Simmons Dreambed. My team and I look forward to welcoming you again at Royal Plaza on Scotts. Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
Exceptional”
I forgot my laptop at the lounge on 2nd floor and left for the airport. As soon as I realised it, I called the hotel and went back. The hotel staff was able to find it and handed over the laptop to me immediately after identification process. Very much pleased with the staff and service.
Dear Zaheda Thank you for your 10/10 review. We are very pleased to have found and returned the laptop to you. We look forward to welcoming you again on your next visit to Singapore and to Royal Plaza on Scotts. Kind Regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
Exceptional”
Great location, very helpful and attentive staff, clean and well organised. Doesn’t offer shuttle to and from airport unless the guests are lucky to book Ground Transport Shuttle bus from the airport. Will be helpful to have tourist information/leaflets for Singapore’s attractions. Overall pleasant stay.
Hi Maia, Thank you so much for your wonderful review. We are very lucky to be so conveniently-located and I am glad to hear that you enjoyed the service provided by our associates. We appreciate your feedback regarding the tourist information and will take them on board for future improvements. It's a pleasure to know you found our hotel to be exceptional and we look forward to having the opportunity to welcome you back soon. Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
Nice place to stay! Just perfect.”
Check in process is quick. Lobby hotel is nice, I got promotion offer for breakfast at reasonable price for my wife & daughter. Hotel room is nice, full of carpet, and spacious. I got other side of hitel which is side-by-side with other building, there is a windows but the view is not as per my expectation where i can see more distance. also need bigger garbage bin. Bathroom is the hit maker, my doughter love the bathub, seating section inside shower room, & spray model for the toilet (i believe most of indonesian or perhap moslem is prefer this toilet model, cmiiw). Breakfast xperience was good, halal dhises left me no worry to eat any menu which we like. Good enough to satisfying us. Distance to other location is moderate, not too far not too close. For example if you want to go to Lucky plaza at least we need 700m walking. Check out process also quick, I got a chance to have add 30min check out time from its reguler 12pm. also old man who assist at Taxi area was very friendly!
Hi Iwan, Thank you for taking the time to share such a detailed review of your experience at Royal Plaza on Scotts. We are delighted to know that you have enjoyed everything that we put in place for guests to have memorable stays during their visit to Singapore. We appreciate your feedback and will take them on board for future improvements. My team and I look forward to welcoming you back soon. Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
Excellent location. Attentive service! ”
Always very comfortable staying in royal plaza on scotts. The only problem is the wc was not fully flushed all the time. Overall is a very good experienced! Will sure come back again!
Hi Kit, Thank you for taking the time to share your review and for joining us recently at Royal Plaza on Scotts. I am so glad to hear that you have enjoyed your stay. We appreciate your comment. Please be assured that our team is looking into the issue. I hope that your travels bring you back to visit us soon! Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
Awesome”
This hotel is our fav, the staff really nice
Hello FABRIZEHARAM, Thank you for sharing your amazing experience with us! We are delighted to hear that you enjoyed your stay and were made to feel so welcome and comfortable by our outstanding team. We appreciate you recommending us to the online community, and we hope to welcome you back soon! Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
Great stay! ”
Boyfriend planned a staycation for my brithday and it was a memorable one! Room and service were awesome! Happy to stay ~
Hi Loreen, Thank you so much for your review and for staying with us recently at Royal Plaza on Scotts. At Royal Plaza on Scotts we do our best to create colourful and memorable experiences for our guests, and I am so pleased to learn that we have achieved this during your visit. We look forward to welcoming you back soon! Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)
EXCELLENT FO TEAM”
First time after all these years i finally tried this hotel. Quite beyond my expectation. Great FO team, firendly, professional, anticipative and kind. Service is providing whats in the rule book, kindness is through one’s heart, offering the unexpected. Congrats to the team
Mostly pluses”
Best pillows of anywhere I’ve stayed! Big, fluffy and yet supportive. The best medicine for an achy traveler’s neck. Price is as good as it can be given the superb location. The trade off is the smaller room.