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Lobby, Royal Plaza on Scotts Hotel in Singapore
Deluxe King - Guestroom, Royal Plaza on Scotts Hotel in Singapore
a living room filled with lots of furniture, Royal Plaza on Scotts Hotel in Singapore
Swimming pool, Royal Plaza on Scotts Hotel in Singapore
Fitness center, Royal Plaza on Scotts Hotel in Singapore
a white vase with flowers on a table, Royal Plaza on Scotts Hotel in Singapore
a bouquet of flowers in a vase on a table, Royal Plaza on Scotts Hotel in Singapore

Removed from saved list

8.5

Excellent

14,555 reviews

14,555 reviews

Housekeeping476
Breakfast181
Shops150
See map
See map

9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Pacific Plaza
20 m
DFS Galleria
20 m
That CD Shop
40 m
T Galleria By DFS, Singapore
40 m
Sunny Books
90 m
Popular landmarks
Orchard Road
870 m
Singapore Botanic Gardens
2.0 km
National Orchid Garden
2.0 km
Chinatown
3.2 km
Singapore Flyer
4.0 km
Closest landmarks
Cutis Medical Laser Clinics
60 m
Exotic Tattoo
120 m
Mohan's Custom Tailors
120 m
The American Club Singapore
160 m
Shaw Centre
170 m

Royal Plaza on Scotts Hotel

25 Scotts Road, Orchard, Singapore, Singapore, 228220 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Orchard, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Gardens By The Bay East. Rated with 4.5 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

Highlights

Hygiene Plus

310 meters to public transportation

Front desk [24-hour]

Airport transfer

Excellent breakfast

Facilities

Airport transfer

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Fitness center

Swimming pool [outdoor]

Restaurants

This property is in high demand!

19 travelers have booked today.

Value for money8.1
Distance to city center1 km
Location rating9.2
Nearest airportSeletar Airport (XSP)
Distance to airport12.8 km

Rooms available at Royal Plaza on Scotts Hotel

Excellent
Room comfort & quality

8.5

Premier King
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Deluxe King
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Corporate Suite
...
  • Room size: 96 m²/1033 ft²
  • Non-smoking
  • 1 king bed or 1 super king ...
Enter dates to see prices
Deluxe Twin
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Premier Twin
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Executive Suite
...
  • Room size: 64 m²/689 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Deluxe Plus Twin
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Deluxe Room
...
  • Room size: 32 m²/344 ft²
  • Shower
  • 2 single beds or 1 king bed
Enter dates to see prices
Standard Room
...
  • Room size: 32 m²/344 ft²
  • Shower
Enter dates to see prices
Royal Club Premiere Room
...
  • Room size: 32 m²/344 ft²
  • Shower
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Royal Plaza on Scotts Hotel offer airport transfer?

Royal Plaza on Scotts Hotel provides airport transfer service upon request with an additional fee of 90 SGD in local currency. To request, check the box on the booking form just before the payment page.

Is car parking available at Royal Plaza on Scotts Hotel?

Royal Plaza on Scotts Hotel has car park onsite free of charge for guest visitors traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What are the property's policies for children's bedding at Royal Plaza on Scotts Hotel?

Royal Plaza on Scotts Hotel's policy relating to children's bedding considers guests age 12 years and older as adults, and therefore requires an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How many rooms does Royal Plaza on Scotts Hotel have?

Royal Plaza on Scotts Hotel has a total of 511 rooms.

How long do travelers typically stay at Royal Plaza on Scotts Hotel?

Verified past guests that have stayed at Royal Plaza on Scotts Hotel had an average nightly stay of 3 nights at this property.

At what time of the year is Royal Plaza on Scotts Hotel most popular?

Royal Plaza on Scotts Hotel's most popular month where verified tourists have stayed the most is in June.

What is the verified guest review consensus about Royal Plaza on Scotts Hotel's Wi-Fi?

66.0% of our verified visitor testimonials have given an optimistic review and remarks about this property's Wi-Fi. You can look up on more detailed customer reviews, and comments for Royal Plaza on Scotts Hotel down in the review section.

What is the average rating that past Families with older children have given to Royal Plaza on Scotts Hotel?

Verified families with older children that have stayed at this property have given Royal Plaza on Scotts Hotel an average rating of 8.5. You can search for more descriptive customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Group travelers have given to Royal Plaza on Scotts Hotel?

Past group travelers that have stayed at this property have given Royal Plaza on Scotts Hotel an average rating of 8.5. You can look up more comprehensive customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

What is the closest train, metro, or bus station to Royal Plaza on Scotts Hotel?

The closest train, metro, or bus station is Pending, 10264.33 m away from Royal Plaza on Scotts Hotel.

What well-known natural sightseeing attractions are near Royal Plaza on Scotts Hotel?

Royal Plaza on Scotts Hotel is located within Orchard, which makes it ideally close to natural scenery including Cloud Forest.

See map

Explore the neighborhood

What people love about Royal Plaza on Scotts Hotel

  • 10

    Exceptional
    Cleanliness

    "Beddings are clean, soft mattress and good pillows, just right."

    Jennisse

    |

    May 6, 2023

  • 8.4

    Excellent
    Location

    "Place near with a lot of mall in orchard"

    Roanda

    |

    May 12, 2023

  • 10

    Exceptional
    Location

    "Good location and shower was hot"

    Virginia

    |

    May 4, 2023

Overall rating:

8.5

Excellent
14,555 reviews
Cleanliness
8.6
Facilities
8.1
Location
9.2
Read all reviews >
What travelers say they love:
Pleasant stay , clean and conducive environment.
Mohd from Malaysia
Solo traveler
More about Royal Plaza on Scotts Hotel

More about Royal Plaza on Scotts Hotel

Royal Plaza on Scotts Hotel

Royal Plaza on Scotts Hotel is the perfect choice for travelers who want to take in the sights and sounds of Singapore. Experience an urban escape in Singapore with a stay at Royal Plaza on Scotts Hotel, with its exceptional location right in the city center.
Royal Plaza on Scotts Hotel offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi services provided by the hotel make exploring Singapore even more convenient.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as express check-in or check-out and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service let you make the most of your room.
Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
Each guestroom at Royal Plaza on Scotts Hotel is furnished and equipped with handy amenities. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at Royal Plaza on Scotts Hotel include special design features like a separate living room. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The hotel also offers bottled water, a coffee or tea maker, instant coffee and instant tea in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Royal Plaza on Scotts Hotel which has a selection of halal options. Royal Plaza on Scotts Hotel has vending machines for 24-hour available light snacks and/or drinks.
Royal Plaza on Scotts Hotel offers an excellent variety of recreational facilities. Finish your vacation days right by dropping in at the salon. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.


Around the property

One doesn't need to look far as the hotel enjoys close proximity to sightseeing options and local attractions. The most popular local attraction is probably Singapore Flyer only 3.9 km away. Get a photograph of yourself in front of Sands Skypark Observation Deck located 4.0 km away, a must-see for anyone visiting Singapore.

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Amenities and facilities

Excellent
Facilities

8.1

Most talked about facilities

Housekeeping

618 mentions

Breakfast

450 mentions

Internet

319 mentions

Food & Dining

318 mentions

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Filipino
  • Indonesian
  • Korean
  • Malay
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bottle of water
  • Restaurant [halal]
  • Restaurants
  • Room service
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Contactless check-in/out
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Taxi service
Available in all rooms
  • Accessible by elevator
  • Adapter
  • Air conditioning
  • Audible alarm
  • Baby cot (upon request)
  • Blackout curtains
  • Carpeting
  • Closet
  • Complimentary tea
  • Desk
  • Electric kettle
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – LAN
  • Internet access – wireless
  • Ironing facilities
  • LAN Internet in room [free]
  • Linens
  • Mirror
  • Non-smoking
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
  • Window

Food and dining

Breakfast options
  • Halal
Restaurants on site
Carousel
  • Cuisine: International
  • Menu: Buffet

Location

25 Scotts Road, Orchard, Singapore, Singapore, 228220
Exceptional
Location

9.2

Airports
  • Seletar Airport (XSP)
    12.8 km 19 min drive
  • Singapore Changi Airport (SIN)
    18.8 km 25 min drive
Public transportation
  • Orchard MRT Station
    310 m 4 min walk
  • Newton MRT Station
    970 m 14 min walk
Hospital or clinic
  • Cutis Medical Laser Clinics
    60 m 1 min walk
Shopping
  • Orchard Road
    870 m 13 min walk
Convenience store
  • 7 Eleven
    180 m 2 min drive
Cash withdrawal
  • ATM
    60 m 2 min walk

What's nearby

Popular landmarks
  • Orchard Road
    870 m
  • Singapore Botanic Gardens
    2.0 km
  • National Orchid Garden
    2.0 km
  • Chinatown
    3.2 km
  • Singapore Flyer
    4.0 km
  • Sands Skypark Observation Deck
    4.0 km
  • Cloud Forest
    4.5 km
  • Gardens By The Bay East
    4.7 km
  • Night Safari
    11.6 km
  • Singapore Zoo
    11.7 km
Nearby landmarks
  • Pacific Plaza
    20 m
  • DFS Galleria
    20 m
  • That CD Shop
    40 m
  • T Galleria By DFS, Singapore
    40 m
  • Cutis Medical Laser Clinics
    60 m
  • Sunny Books
    90 m
  • Hyatt Damai Spa
    90 m
  • Scotts Square
    90 m
  • Far East Plaza
    100 m
  • The Attic
    100 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Please note that the check in time is from 2:00 p.m. Please contact the hotel for more information.
  • Please indicate your expected arrival time and flight details upon booking. Standard check in time is after 2:00 pm.
  • This is a strictly non-smoking property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee90 SGD
  • Distance from city center1 km
  • Travel time to airport (minutes)30
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors15
  • Number of restaurants1
  • Number of rooms 511
  • Room voltage230
  • Year property opened1974
  • Most recent renovation2018

Property announcements

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff. Please contact the property for more information.

The hotel will require guests to declare and provide documents if they are travelling under Reciprocal Green Lane (RGL) or for unvaccinated short term visitors entering for exceptional reasons. The hotel reserves the right to reject the booking if the necessary documents are not provided.

Reviews of Royal Plaza on Scotts Hotel from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.6
Facilities8.1
Location9.2
Room comfort and quality8.5
Service8.5
Value for money8.1
High score for Singapore
Rating
9+ Exceptional (3,335)
8-9 Excellent (2,390)
7-8 Very Good (2,276)
6-7 Good (730)
<6 Below Expectation (605)
Time of the year
Mar - May (2,362)
Jun - Aug (2,714)
Sep - Nov (1,856)
Dec - Feb (2,404)

Show reviews that mention 

Showing 9,336 verified guest comments
12345
10.0
Exceptional
WILLY from Philippines
Group
Deluxe Room
Stayed 1 night in July 2022

super convenient”

The hotel is just facing TCAT. either you come from Haneda or Narita. its very accessible. plus point there is Metro Subway just below the hotel. its clean. nothing to complain about.

Reviewed February 07, 2023

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Dear Willy, Thank you for your review, we are pleased to learn that you found the hotel’s location to be convenient, and look forward to welcoming you back on your next visit to Singapore! Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)

Responded April 05, 2023
Royal Plaza on Scotts Hotel
10.0
Exceptional
Hasimah from Malaysia
Solo traveler
Premier King
Stayed 1 night in August 2022

halal food!!”

The reason i booked because it has halal buffet. the hotel was great because of the location itself and cleanliness definitely. the receptionist also very helpful. they have complimentary juice in the fridge. also 1 time complimentary parking . the buffet not so varieties and quite average but the most important halal. surprisingly the roti canai and nasi lemak were yummy coz im very skeptical with nasi lemak prepared by hotel. average was great. it located infront far east mall where they have so many halal foods there. u also can do massage , saloon, pedi medi in there. it similar with plaza sungai wang in kuala lumpur.

Reviewed September 07, 2022

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Hi Hasimah, Thank you for your review. We are pleased to learn that you enjoyed your experience with us, in particular, the hotel’s cleanliness level and service rendered by our associates. We appreciate your feedback concerning our buffet spread, and rest assured, our culinary team is currently reviewing the food variety and making the necessary adjustments accordingly. We hope to have the opportunity to welcome you back again soon! Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)

Responded September 08, 2022
Royal Plaza on Scotts Hotel
10.0
Exceptional
Farah from Singapore
Group
Deluxe Room
Stayed 1 night in November 2022

Great Stay”

I came here for a birthday staycay, upon arriving I was given a birthday amenity which is a slice of choc fudge cake and also a complimentary room upgrade to a premier king room! So happy as there's bathtub. TV channel wise not entertaining, room spacious though and bed was comfortable. Very clean. Breakfast wasn't that good. Overall I enjoyed the stay here!

Reviewed November 24, 2022

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Dear Farah, Thank you for your review! We are pleased to learn that you enjoyed your stay!. Thank you for your feedback, we’ve noted them for our ongoing review, and will make the necessary improvements where we are able. We hope to have the opportunity to welcome you back for another enjoyable stay soon! Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)

Responded November 28, 2022
Royal Plaza on Scotts Hotel
10.0
Exceptional
Naddirah from Singapore
Solo traveler
Deluxe King
Stayed 1 night in February 2022

Best Hotel Ever ”

The best hotel and most probably going to be my next . Hotel staff , receptionist all are very professional , friendly. Checking in was fast . can’t argue with the price because the experience, the facilities , room , cleanliness is well done . Don’t mind paying if the experience is like this . The breakfast buffet at Carousel was amazing , the food is a must to have , the staff was very attentive and also very helpful , very well dress , cleanliness is tip-top. Nothing to not like about everything. Location is the best . Thank you for making my stay a pleasant experience and most memorable one and thank you to all the working staff . good job and please stay safe 👍🏼

Reviewed February 22, 2022

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Dear Naddirah, Thank you for taking the time to share such a detailed review of your recent experience at Royal Plaza on Scotts. We are delighted to know that you enjoyed everything that we put in place for guests to have a safe and memorable stay. We are also glad to hear that you are satisfied with our rooms, the service provided by our associates and food served in Carousel. Thank you once again for your kind compliments. We look forward to welcoming you back and creating another wonderful stay for you. Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)

Responded February 25, 2022
Royal Plaza on Scotts Hotel
10.0
Exceptional
Andrew from United States
Couple
DELUXE (formerly SUPERIOR)
Stayed 7 nights in May 2022

Great Experience Overall”

Our overall experience at Royal Plaza was great! It's a nice hotel with good service. Receptionists are helpful and nice. I especially appreciate Mohan's help at the front desk during check-in; she was very friendly and helped us select a room that best fit us. The room was clean and spacious, and housekeeping came by every other day, which was plenty for us. The location is good, with plenty of shops nearby and easy access to Orchard MRT station. I would definitely recommend Royal Plaza to others.

Reviewed May 24, 2022

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Hi Andrew, Thank you so much for your amazing review! We are elated to learn that you enjoyed your stay with us and in particular, the service rendered by our Front Office associates as well as the guest rooms. We will be sure to share your kind words with Mohan and will continue to work hard to create memorable experiences for our guests. We look forward to welcoming you back to create another wonderful experience for you! Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)

Responded May 25, 2022
Royal Plaza on Scotts Hotel
10.0
Exceptional
Chi from Malaysia
Couple
Deluxe King
Stayed 2 nights in April 2022

Nice Hotel”

The location is nice, can walk to orchard shopping and main attractions within 5 minutes. Easy to get taxi or Grab. I am wondering why there were so many complaints about no room cleaning for short stay, as this is norm during the Covid pandemic, it is safer not to let cleaner going into the room. The room is clean, breakfast and the facilities are good, will stay here again in the next visit. I do enjoy my stay here. it is truly 5 stars hotel and services. thank you.

Reviewed April 26, 2022

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10.0
Exceptional
Norfaezan from Singapore
Family with young children
Deluxe Room
Stayed 1 night in March 2022

Understanding staff,clean and value for money”

I booked a deluxe room and opted for a king bed for my family of 4 (9,4) because I know it could fit us all but didn’t realised that room occupancy is for max 3. As no amendments could be made on Agoda’s side,a kind staff by the name of Dragon heard my predicament and he personally helped me to do an upgrade to the deluxe plus. It had 2 double bed,room was spacious and breakfast was delish. Value for money and definitely coming back next time,hopefully the pool renovation will be completed.

Reviewed March 08, 2022

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Hi Norfaezan, Thank you for your comment. I am so pleased to learn that you enjoyed your stay with us, and that our associate has catered to your needs. I will surely share your kind compliments with Dragon. I am also glad that you enjoyed our breakfast buffet and we look forward to welcoming you back to create another wonderful experience for you. Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)

Responded March 11, 2022
Royal Plaza on Scotts Hotel
10.0
Exceptional
Prakash from Singapore
Family with young children
Premier King
Stayed 1 night in March 2022

Great amenities, friendly staffs & clean hotel”

The hotel was clean, the staffs were friendly. Only minus the pool which was under maintenance. Lucky took a room with bathtub. Great place, great location to walk ard & find food too. The breakfast buffet spread was not that sumptuous thou. The staff at the restaurant (from the nasi lemak side) was kinda cold , maybe overwhelming of visitors. Thank you for making our stay a pleasant one.

Reviewed March 15, 2022

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Hi Prakash, Thank you so much for your review. We are so glad to hear that you enjoyed your stay with us and the service rendered by our associates. We are very lucky to be conveniently located and appreciate your feedback with regard to the breakfast buffet and service provided at the buffet counter. We will be reviewing them with the team to better cater to our guests and would like to thank you for your understanding that the pool and gym are currently undergoing upgrading works and will be open by end July. We look forward to welcoming you back again at Royal Plaza on Scotts! Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)

Responded March 22, 2022
Royal Plaza on Scotts Hotel
10.0
Exceptional
Friska from Indonesia
Family with teens
Deluxe Room
Stayed 5 nights in June 2022

Best experience staying at Royal Plaza on Scotts”

Staying here 5 nights! Love the strategic location. Room is clean and spacious! Staffs are really helpful in accomodating us. They clean regularly every 2 days which is perfectly fine for me. Standard breakfast menu but always busy. Most cafés open 10 am tp 11 am in Singapore so if ur a morning person its quite helpful having bfast in the hotel.

Reviewed June 16, 2022

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Hi Friska, Thank you for your amazing review. We are elated to learn that you enjoyed your stay with us, and that you enjoyed the service provided by our associates. We will be sure to share your kind comments with the team and look forward to welcoming you back to create another wonderful experience for you. Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)

Responded June 23, 2022
Royal Plaza on Scotts Hotel
10.0
Exceptional
Junaidah from Singapore
Couple
Premier King
Stayed 1 night in May 2022

Choose the Best”

Looking for a gud stycy this time to spent my quality time with my companion during the Vesak Day.Saw a good deal at RP @Scotts with free benefits n best part its value for money.Did not regret the choice that both of us made.Loved the rooms n of coz the Bathtub😊.Thank you RP@Scotta for making my May #Sycy a memoriable ones n will come back soon😂.Oh n only 1 feedbck to share about the Tv channels should have more channels to choose from especially for Malay guest with family they loved to watch Drama🤗.Last but bot least overall ratings was Awesome n Great!

Reviewed May 16, 2022

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Hi Junaidah, Thank you for your kind comments! We are so glad to hear that you enjoyed your staycation with us and appreciate your feedback with regard to the TV channels. We look forward to welcoming you back to create another wonderful experience for you. Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)

Responded May 20, 2022
Royal Plaza on Scotts Hotel
10.0
Exceptional
Erny from Indonesia
Family with teens
Deluxe Room
Stayed 3 nights in August 2022

Best location”

Best location, opp hotel has a bus stop, so easy to go everywhere. The service was good, but this hotel not provide cleaning room for everyday, so stay clean the room by self. The breakfast food were delish. So far, this hotel is still recomended

Reviewed August 16, 2022

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Hi Erny, Thank you for your compliments! We are glad to learn that you had an enjoyable stay with us and appreciate your feedback concerning our housekeeping services. Due to recent developments, we have made adjustments to our cleaning frequency of rooms, however rest assured, our team is looking into this aspect and will be making improvements to this area. Thank you for your understanding, and we look forward to welcoming you back for a better experience in the future. Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)

Responded August 18, 2022
Royal Plaza on Scotts Hotel
10.0
Exceptional
firdaus from Brunei Darussalam
Couple
Premier King
Stayed 2 nights in September 2022

Best hotel with best food”

One of the best and cleanest hotel i ever been. Staff is very helpful and explained the details about the terms and conditions well and the breakfast is exceptionally delicious!

Reviewed September 08, 2022

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Dear Firdaus, Thank you for your kind words! At Royal Plaza on Scotts we do our best to create colourful and memorable experiences for our guests, and we are pleased to learn that we have achieved this during your visit. We look forward to welcoming you back for another wonderful experience again soon! Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)

Responded September 09, 2022
Royal Plaza on Scotts Hotel
10.0
Exceptional
Foo from Singapore
Couple
Deluxe King
Stayed 1 night in July 2022

High recommendation ”

During our stay my husband very satisfied 👍as location at Orchard near mrt and shopping area, ✌️when during check in was fast within 10 minute done👍, room was cleaned and comfortable bed too,✌️ breakfast also yummy too 😘 service was awesome 👏 Will come again thanks you🙏

Reviewed August 20, 2022

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Hi Foo, Thank you for your kind compliments. We are delighted to know that you enjoyed everything that we put in place for guests to have memorable stays with us and look forward to welcoming you back to create another colourful experience for you! Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)

Responded August 22, 2022
Royal Plaza on Scotts Hotel
9.6
Exceptional
Wong from Malaysia
Couple
Deluxe King
Stayed 2 nights in July 2022

Value for Money”

The hotel's location is ideal for people who enjoy shopping and food exploration. You can get to restaurants and shopping areas on foot, and restaurants and commercial centers are accessible by foot. The front office and F&B staffs are friendly and helpful. They greet and serve their guests with a wide smile. The room is spacious, tidy, and clean. Since the hotel practices a green policy, the housekeeper won't often clean the room while you're there. There were just the perfect number of amenities in the lodging for a visit; if more were needed, the guest migh t request them. The hotel offers a free parking lot, which is convenient for those who drive. There are many parking spaces available. Overall, our stay is wonderful.

Reviewed July 10, 2022

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Hi Wong, Thank you for your feedback! We are delighted to hear that your stay experience with us was up to expectations and in particular, the service provided by our associates as well as the cleanliness of our guest rooms. We will be sure to relay your compliments to our Front Office and Restaurant associates, and hope to welcome you back to create another colourful experience for you at Royal Plaza on Scotts again soon! Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)

Responded July 15, 2022
Royal Plaza on Scotts Hotel
9.6
Exceptional
Margaret from United Kingdom
Family with teens
Deluxe King
Stayed 5 nights in August 2022

Mostly great”

We stayed at the Royal Plaza for 5 nights, our rooms was clean and as we requested. (One king and one twin beds). The only unfortunate thing is that one of the room (the twin room) had a fly infestation in the toilet. Despite effort by housekeeping staff this problem was not resolve the first time it was reported. We then reported to receptionist who apologise profusely and said something will be done while we’re out. True to their words they cleaned it again and for all we can see it seems to have been sorted. Overnight the flies are back and by then it was already Friday and we were leaving early Saturday morning. So overall we are pleased with our stay for the exception the flies in toilet!

Reviewed August 24, 2022

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Hi Margaret, We are sorry to hear about your unfortunate experience, and we have since referred the matter to the professionals to resolve the issue. We apologise for any inconvenience you have experienced and hope to serve you better on your next visit. Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)

Responded September 09, 2022
Royal Plaza on Scotts Hotel
10.0
Exceptional
Awalia from Malaysia
Couple
Deluxe Twin
Stayed 1 night in April 2022

What a great stay”

Aside from the prime location, I was really amazed by how friendly the staffs are. Not just 1 staff, but all of them. They provided warmest hospitality from the check in until check out process. The room itself was clean and they also have Surau. Definitely will going back to stay at this hotel.

Reviewed April 19, 2022

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Hi Awalia, Thank you so much for providing such a delightful review following your recent stay! We are very lucky to be conveniently-located and I am so delighted to hear that you enjoyed the service provided by our associates as well as the cleanliness of our rooms. We look forward to welcoming you back to create another wonderful experience for you! Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)

Responded April 20, 2022
Royal Plaza on Scotts Hotel
10.0
Exceptional
MARIA from Philippines
Couple
Deluxe Plus Room
Stayed 4 nights in June 2022

great value, good location”

the hotel is clean. location is great with a bus stop in front and beside the Orchard MRT Station. Also a short walk from the other Orchard establishments. Buffet breakfast has wide choices. Room amenities complete and enough for our needs

Reviewed June 30, 2022

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Hi Maria, Thank you for your kind words! We are delighted to hear that you enjoyed your stay with us, and in particular, the hotel cleanliness and breakfast buffet. We look forward to welcoming you back to create another colourful experience for you! Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)

Responded July 08, 2022
Royal Plaza on Scotts Hotel
10.0
Exceptional
Dewi from Indonesia
Family with teens
Deluxe King
Stayed 3 nights in December 2022

Staff hospitality and very good location”

I left a pair of shoes in this hotel and just realized when I got home... their response my email very well and keep it for me to collect it.

Reviewed December 29, 2022

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Dear Dewi, Thank you for your review, we are delighted to hear that our associates managed to assist you promptly! We hope to welcome you back soon, for another colourful stay! Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)

Responded December 30, 2022
Royal Plaza on Scotts Hotel
10.0
Exceptional
yosi from Indonesia
Family with teens
Premier King
Stayed 5 nights in December 2022

Exceptional”

would recommend! the place is clean, the room is spacious. good location, good value for money.

Reviewed December 28, 2022

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Dear Yosi, Thank you for your compliments! At Royal Plaza on Scotts, we do our best to create colourful and memorable experiences for our guests, and we are pleased to learn that we have achieved this during your visit. We are delighted to hear that you would recommend us to others, and look forward to welcoming you back! Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)

Responded December 29, 2022
Royal Plaza on Scotts Hotel
10.0
Exceptional
Priscillia from Indonesia
Family with teens
DELUXE (formerly SUPERIOR)
Stayed 5 nights in June 2022

Our Favorite Hotel in Singapore”

We have been staying here for the last few years whenever we go to Singapore. Very conveniently located in the heart of Orchard Road, near MRT, a lot of shopping malls, restaurants, food courts. Very clean and staff are very polite and friendly.

Reviewed June 14, 2022

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