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Royal Plaza on Scotts Hotel
Royal Plaza on Scotts Hotel
Royal Plaza on Scotts Hotel
Royal Plaza on Scotts Hotel
Royal Plaza on Scotts Hotel
Royal Plaza on Scotts Hotel
Royal Plaza on Scotts Hotel

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8.5

Excellent

14,455 reviews

14,455 reviews

Housekeeping379
Breakfast147
Shops127

Will certainly come back to stay again!

LIAN
- May 17, 2022
See map

9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
That CD Shop

20 m

Pacific Plaza

20 m

DFS Galleria

20 m

T Galleria By DFS, Singapore

40 m

Sunny Books

90 m

Popular landmarks
Orchard Road

870 m

Singapore Botanic Gardens

2.0 km

National Orchid Garden

2.0 km

Chinatown

3.2 km

Singapore Flyer

4.0 km

Closest landmarks
Cutis Medical Laser Clinics

60 m

Mohan's Custom Tailors

120 m

The American Club Singapore

160 m

Shaw Centre

170 m

Isetan Scotts

180 m

Royal Plaza on Scotts Hotel

25 Scotts Road, Orchard, Singapore, Singapore, 228220 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Orchard, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Gardens By The Bay East. This 4.5-star property features restaurant to make your stay more indulgent and memorable.

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Highlights

310 meters to public transportation

Front desk [24-hour]

Airport transfer

Excellent breakfast

Excellent view

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff. Please contact the property for more information."

Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Check-in/out [express]

Breakfast [free]

Fitness center

Restaurants

This property is in high demand!

38 travelers have booked today.

Value for money8.1
Distance to city center1 km
Location rating9.2
Nearest airportSeletar Airport (XSP)
Distance to airport12.8 km

Rooms available at Royal Plaza on Scotts Hotel

Excellent
Room comfort & quality

8.5

Premier King
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Premier Twin
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Deluxe King
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Deluxe Twin
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Executive Suite
...
  • Room size: 64 m²/689 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Deluxe Plus Twin
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Corporate Suite
...
  • Room size: 96 m²/1033 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Royal Club Premiere Room
...
  • Room size: 32 m²/344 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Deluxe Plus Room
...
  • Room size: 32 m²/344 ft²
Enter dates to see prices
___
...
  • Room size: 35 m²/377 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Royal Plaza on Scotts Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

How do I get to Royal Plaza on Scotts Hotel?

Royal Plaza on Scotts Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 90 SGD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Royal Plaza on Scotts Hotel has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Singapore with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Royal Plaza on Scotts Hotel?

Halal breakfast is available for guests. Adults can enjoy breakfast at no additional charge. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Royal Plaza on Scotts Hotel?

Royal Plaza on Scotts Hotel features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. International cuisine is available for guests. Dishes are served in buffet during opening hours. Light meal like soup, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Royal Plaza on Scotts Hotel?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Royal Plaza on Scotts Hotel. Services for in-house catering, wireless internet, in-house planning and audio-visual equipment are offered to help your event go smoothly.

Can business events be hosted at Royal Plaza on Scotts Hotel?

On-site venues and convenient event services make Royal Plaza on Scotts Hotel an ideal choice for hosting events such as corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 50 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Royal Plaza on Scotts Hotel?

Royal Plaza on Scotts Hotel does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Royal Plaza on Scotts Hotel?

Orchard MRT Station is the closest train, metro, or bus station, about 310 m away from Royal Plaza on Scotts Hotel.

What restaurants are nearby Royal Plaza on Scotts Hotel?

Restaurants including Carousel Buffet, Royal Plaza on Scotts, Cloud and 10 Scotts are popular in Royal Plaza on Scotts Hotel’s neighborhood which is known as Orchard.

What popular shopping places are close to Royal Plaza on Scotts Hotel?

Located in the Orchard area, Royal Plaza on Scotts Hotel is close to great shopping choices like Orchard Road, DFS Galleria and Scotts Square.

What are popular attractions near Royal Plaza on Scotts Hotel?

Guests at Royal Plaza on Scotts Hotel can easily visit Singapore Botanic Gardens, National Orchid Garden and National Museum of Singapore located in the Orchard area.

What popular natural sightseeing spots are close to Royal Plaza on Scotts Hotel?

Royal Plaza on Scotts Hotel is located in the Orchard area, which is famous for natural sightseeing destinations such as Emerald Hill, Raint Tree Samanea saman and Yellow Flame Tree (Peltophorum pterocarpum).

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See map

Explore the neighborhood

What people love about Royal Plaza on Scotts Hotel

  • 9.6

    Exceptional

    "Will certainly come back to stay again!"

    LIAN

    |

    May 17, 2022

  • 7.2

    Very good

    "Overall, stay is quite ok…."

    Wong

    |

    May 17, 2022

  • 8.4

    Excellent
    Staff 

    "Beside this, staff are friendly, bed are comfy and clean, walking distance to shopping mall."

    GOH

    |

    May 16, 2022

Overall rating:

8.5

Excellent
14,455 reviews
Cleanliness
8.6
Facilities
8.1
Location
9.2
Read all reviews >
What travelers say they love:
Location is fantastically close to Orchard MRT.
Caroline from Australia
Solo traveler
More about Royal Plaza on Scotts Hotel

More about Royal Plaza on Scotts Hotel

Royal Plaza on Scotts Hotel

Royal Plaza on Scotts Hotel is the perfect choice for travelers who want to take in the sights and sounds of Singapore. Experience an urban escape in Singapore with a stay at Royal Plaza on Scotts Hotel, with its exceptional location right in the city center.
Royal Plaza on Scotts Hotel offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi services provided by the hotel make exploring Singapore even more convenient.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as express check-in or check-out and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service let you make the most of your room.
Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
Each guestroom at Royal Plaza on Scotts Hotel is furnished and equipped with handy amenities. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at Royal Plaza on Scotts Hotel include special design features like a separate living room. In-room entertainment such as cable TV, is provided for guests in select rooms.
The hotel also offers bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious free breakfast, which you'll always enjoy at Royal Plaza on Scotts Hotel. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Royal Plaza on Scotts Hotel which has a selection of halal options. Royal Plaza on Scotts Hotel has vending machines for 24-hour available light snacks and drinks.
Royal Plaza on Scotts Hotel offers an excellent variety of recreational facilities. Finish your vacation days right by dropping in at the salon. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.


Around the property

One doesn't need to look far as the hotel enjoys close proximity to sightseeing options and local attractions. The most popular local attraction is probably Singapore Flyer only 3.9 km away. Get a photograph of yourself in front of Sands Skypark Observation Deck located 4.0 km away, a must-see for anyone visiting Singapore.

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Amenities and facilities
Excellent
Facilities

8.1

Most talked about facilities

Housekeeping

618 mentions

Breakfast

450 mentions

Food & Dining

319 mentions

Internet

319 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Filipino
  • Indonesian
  • Korean
  • Malay

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center

Cleanliness and safety

  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bottle of water
  • Breakfast [free]
  • Restaurant [halal]
  • Restaurants
  • Room service
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Contactless check-in/out
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Kids meal

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Taxi service

Available in all rooms

  • Accessible by elevator
  • Adapter
  • Air conditioning
  • Audible alarm
  • Blackout curtains
  • Carpeting
  • Closet
  • Complimentary tea
  • Desk
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Interconnecting room(s) available
  • Internet access – LAN
  • Internet access – wireless
  • Ironing facilities
  • LAN Internet in room [free]
  • Laptop workspace
  • Linens
  • Mirror
  • Non-smoking
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
  • Window
Food and dining
Breakfast options
  • Halal
Restaurants on site

Carousel

  • Cuisine: International
  • Menu: Buffet
Location
25 Scotts Road, Orchard, Singapore, Singapore, 228220
Exceptional
Location

9.2

Airports

  • Seletar Airport (XSP)
    12.8 km 19 min drive
  • Singapore Changi Airport (SIN)
    18.8 km 25 min drive

Public transportation

  • Orchard MRT Station
    310 m 4 min walk
  • Newton MRT Station
    970 m 14 min walk

Hospital or clinic

  • Cutis Medical Laser Clinics
    60 m 1 min walk

Shopping

  • Orchard Road
    870 m 13 min walk

Convenience store

  • 7 Eleven
    180 m 2 min drive

Cash withdrawal

  • ATM
    60 m 2 min walk
What's nearby

Popular landmarks

  • Orchard Road
    870 m
  • Singapore Botanic Gardens
    2.0 km
  • National Orchid Garden
    2.0 km
  • Chinatown
    3.2 km
  • Singapore Flyer
    4.0 km
  • Sands Skypark Observation Deck
    4.0 km
  • Cloud Forest
    4.5 km
  • Gardens By The Bay East
    4.7 km
  • Night Safari
    11.6 km
  • Singapore Zoo
    11.7 km

Nearby landmarks

  • That CD Shop
    20 m
  • Pacific Plaza
    20 m
  • DFS Galleria
    20 m
  • T Galleria By DFS, Singapore
    40 m
  • Cutis Medical Laser Clinics
    60 m
  • Sunny Books
    90 m
  • Scotts Square
    90 m
  • Far East Plaza
    100 m
  • The Attic
    100 m
  • Brix
    100 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Please note that the check in time is from 2:00 p.m. Please contact the hotel for more information.
  • Please indicate your expected arrival time and flight details upon booking. Standard check in time is after 2:00 pm.
  • This is a strictly non-smoking property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee90 SGD
  • Distance from city center1 km
  • Travel time to airport (minutes)30

Extras

  • Breakfast charge (unless included in room price)0 SGD
  • Daily Internet/Wi-Fi fee0 SGD

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors15
  • Number of restaurants1
  • Number of rooms 511
  • Room voltage230
  • Year property opened1974
  • Most recent renovation2018
Property announcements

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff. Please contact the property for more information.

The swimming pool will be temporarily closed for upgrading works until end of July, 2022. Please contact the property for more information.

The hotel will require guests to declare and provide documents if they are travelling under Reciprocal Green Lane (RGL) or for unvaccinated short term visitors entering for exceptional reasons. The hotel reserves the right to reject the booking if the necessary documents are not provided.

Reviews of Royal Plaza on Scotts Hotel from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.6
Facilities8.1
Location9.2
Room comfort and quality8.5
Service8.5
Value for money8.1
High score for Singapore
Rating
9+ Exceptional (3,048)
8-9 Excellent (2,291)
7-8 Very Good (2,201)
6-7 Good (683)
<6 Below Expectation (538)
Time of the year
Mar - May (2,198)
Jun - Aug (2,426)
Sep - Nov (1,787)
Dec - Feb (2,350)
All guests (12,610)
All room types
All languages

Show reviews that mention 

Showing 8,761 verified guest comments
12345
10.0
Exceptional
Margie from Indonesia
Business traveler
Stayed 3 nights in September 2017

BEST hotel in Singapore !”

I landed in Singapore with the first flight and got into the hotel as early as 10 AM and they let me checked in to my room, while other hotels in Singapore usually only allow me to get into my room at 2 PM. This helped me a lot to have a rest in the room a bit and refreshed myself before my meetings. The room is quite big and I can enjoy free mini bar in the room replenished daily with soft drinks, juices and mineral water. All free of charge! Very generous of them! All the staffs are very friendly and helpful. Bell Service and Concierge staffs are very helpful and work very fast on baggage handling and taxi queue. They responded immediately when I had problem logging in to the wifi connection in the room, I was planning couple of weeks before my arrival to have dinner at their Carousel Restaurant and I made reservation for the dinner online on the Carousel website. They always have waiting list for Carousel and all the food was SUPERB, fresh, and has very extensive choices, especially the seafood which I loved very much!! No wonder as Carousel Restaurant is voted as the Best Buffet Restaurant in Singapore by AsiaOne People's Choice Awards for 6 consecutive years !!! Amazing. I stayed there for 3 nights and had a last flight on my check out day. It has the best location right on the city center of Singapore and within walking distance to all the shops, restaurants and shopping malls in Orchard Road area. They let me use the Business Center for free after I checked out and enjoy free drinks there for couple of hours while waiting for my night flight. Thank you Royal Plaza on Scotts ! I will definitely come back and stay there again next time.

Reviewed September 20, 2017

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9.3
Exceptional
Al-Fadriel from Singapore
Couple
Stayed 1 night in October 2010

Wonderful stay with best service& good facilities”

location, room standard, friendly service

My wife and I stayed at Royal Plaza on Scotts Hotel for a weekend staycation. We enjoyed our stay tremendously that we extended a day there. Royal Scotts staff received us warmly and provided excellent service. We managed to upgrade our room type to include breakfast by adding a mere $30/pax. The room was comfortable and lovely. We had a good rest and enjoyed the channels provided. In addition to that, the food served at Carousel was delicious and of a wide variety. However, the swimming pool was a slight disappointment for its location and size were not very appealing. This hotel's location is the most ideal for those interested in being around the city area. Located right smack at the beginning of Orchard Road, it is within walking distance to all the different shopping centres, entertainment (LIDO cinema) and restaurants. We would certainly recommend this hotel to those who would want to be in a centralised location and have easy access to Orchard Road.

Reviewed March 26, 2011

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9.3
Exceptional
Chihhao from Taiwan
Business traveler
Stayed 3 nights in August 2011

Hotel with World-class Service ”

Location/ Service/ Free mini bar + Internet

i choose this hotel mainly because its location – nearby orchid road and close to mrt station. just 5 minutes by walk you can arrive at ion and ngee ann city. for the ones who like to go shopping, i doubt there’s better option with lower price. just across the street you can find a food court in far east plaza, where you can find various choice of food which provides you an economical choice if you do not want to spend too much in a fancy restaurant every night. moreover, i find its service is one of best among all the hotels i had even been in 20 countries. i am not just talking about free mini bar – although it helps as well – the most impressive thing is how touching the staff could be, especially the ones rom concierge. i definitely would choose royal plaza on scotts again if the budget allows; after all, their service is something you can hardly find in any other hotel in the world. i sincerely hope that agoda can try to make its own service close to the level of royal plaza on scotts, and maybe agoda should send someone over there to benchmark it. in terms of hardware, it is not the best hotel in town; for example, i would prefer the hotels with better swimming pool and gym. nonetheless, i truthfully thank all the hotel staff for giving me a unique experience in staying here.

Reviewed August 10, 2011

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9.3
Exceptional
Nurhasanah from Indonesia
Family with teens
Stayed 2 nights in November 2011

Great location and excellent service”

Excellent location, friendly staff

i travel to singapore a lot, for medical reasons, business, visiting relatives and simply for holiday with friends or families. we have tried many hotels and even serviced apartments. just so happens that this was our first time staying at royal plaza on scotts hotel. i must say that this hotel falls into the category of one of the nicest hotels we've tried so far in singapore. the staff were all very friendly and helpful. definitely service with heart and with a smile! the location is excellent, right in the center of orchard, very convenient. the check-in and check-out process was fast, handling luggage upon our arrival was excellent. i heard that the breakfast was always all halal food, too bad we did not try it. next time we definitely will. the rate was a little bit expensive, maybe with more special discounts and promotions will attract even more guests coming in and staying at this hotel.

Reviewed December 07, 2011

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10.0
Exceptional
Norashiken from Brunei Darussalam
Couple
Stayed 2 nights in April 2014

Comfortable and Awesome!”

Friendly staff, delicious food and a shopper's haven.

Royal Plaza On Scotts is one of the best hotels in Singapore to stay in. It is located in the busy town of Orchard, specifically at Scotts Road, and it is the hotel to stay in for shopaholics. The hotel's neighbour, from the same building extension, is The Galleria where DFS or Duty Free items are sold of various brands. Inside the hotel, there is a Restaurant called The Carousel where they have an International Buffet every day; with food which taste as good as the price per head (quite pricey for my range, but still affordable). The room is quite big for a standard room, with free internet service and also a free mini bar. Hotel staff are extra friendly and their service are up to professional standard. Overall, our stay there was a 10/10 and no regrets at all.

Reviewed April 23, 2014

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8.7
Excellent
Richard from Australia
Solo traveler
Stayed 3 nights in September 2011

Lovely hotel with a great location”

Helpful staff, very good room standard, and a good locale make this an easy choice for the money

It's always reassuring when your taxi driver instantly knows your hotel, even if you've never stayed there. And in this case the reason's are all good. The Royal Plaza On Scotts Hotel has a great location near the western end of Orchard Road, (on Scotts Rd, as per the hotel name), an attentive staff to greet you and attend to all your needs, and rooms that are what one expects from a well appointed, modern hotel, providing clenliness and comfort. The great location is emphasised by the hotel's proximity to one of Singapore's newest shopping centres, The Ion, where you can be confident of finding most of the city's top shopping outlets. The hotel also provides transfers to the Singapore zoo, and to and from the airport. As a hotel for myself the next time I visit, or as a recommendation to friends, I won't hesitate to use or recommend the Royal Plaza On Scotts Hotel.

Reviewed October 18, 2011

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10.0
Exceptional
Ian from Philippines
Couple
Stayed 2 nights in June 2012

Royal Plaza on Scotts never disappoints!”

Great location, free Internet, superb breakfast and free minibar

when i'm in singapore, whether on business pleasure, i stay at royal plaza on scotts. it's a stone's throw away from fantastic shopping at orchard road. the rooms are spacious and clean with a large flat screen tv and a nespresso coffee machine to boot! everything inside the minibar is free as well and these get replenished every morning. nothing beats cold water, soda or juice after a long day of sightseeing and shopping! bathroom is spacious as well with a tub and huge shower head. the breakfast buffet at carousel is not to be missed. don't forget to try the dimsum! as long as they don't increase prices and keep up their excellent service and facilities, royal plaza on scotts will always have my business.

Reviewed June 16, 2012

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9.0
Exceptional
william from Netherlands
Business traveler
Stayed 3 nights in September 2012

good location and friendly staff”

location

royal plaza on scotts is a classic stayer in the singaporean world of hospitality. was there 15 years ago, and since renovation it has improved a lot. we stayed at the "club" floor, with free flow of drinks and high tea, cocktail aperitive hour and free minibar. skilled staff and very helpful. the breakfast on the 1st floor is that impressive, i cannot describe, you should try yourself. however the only negative point was not in the hotel, but in travel agency agode : they don't mention that royal plaza on scotts is the first non smoking hotel in singapore. agode states only by booking , and demand for a smoking room : " depens on availability" , so better state this restriction on the text about this hotel on the agode website. if i knew before, i could live with it, and will respect it, but this was a negative surprise, for witch the hotel is not responsible.

Reviewed September 23, 2012

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10.0
Exceptional
Lauren from United States
Solo traveler
Stayed 2 nights in July 2009

Great hotel!”

Stylish. friendly. very well located.
I didn't eat in the hotel, so I can't comment on the quality of the food although it looked good from the window.

I moved to the Royal Plaza on Scotts from a similarly priced Orchard Road hotel, which was dingy and disappointing, with dripping faucets, poor service and and I had to pay (a lot) extra for internet service. The Royal Plaza erased that memory immediately. The room was elegant, comfortable and well equipped. The staff were friendly and extremely helpful. Wireless internet was free with my reservation. And the location can't be beat. I was initially worried that the construction might be a problem, but I wasn't bothered by any noise. The only way I knew it was going on was that the hallway was covered in a drop cloth during the day. I will stay here again when I come to Singapore.

Reviewed August 14, 2009

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9.0
Exceptional
reza from Indonesia
Business traveler
Stayed 2 nights in December 2010

Best of both leisure and business”

luxurious hotel design, strategic place, nice dining, great service
none

in my business, traveling back and forth to singapore and malaysia was quite often. i have to prepare my plan for the best place to stay. one of my choose was the royal plaza on scotts hotel in singapore. placed near the orchard mrt station and shopping area, this hotel was one of my favorite hotel to stay during my business trip. this luxurious designed hotel has provided me not only the ease for accessing business places but also to indulge my pleasure in its nice dining places and facilities. served with great attitude, this hotel definitely one of your perfect choice to stay for business and leisure.

Reviewed December 22, 2010

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10.0
Exceptional
Punithavathy from Malaysia
Solo traveler
Stayed 4 nights in November 2019

I always keep coming back”

I've stayed in a few different hotels during my visits to Singapore. But I keep coming back to Royal Plaza on Scotts. I just love this place. It's very central and so very near to the MRT and there's a bus stop just outside the hotel. It's walking distance to Orchard and ION mall which has a great food court and plenty of restaurants. But most of all, I love the people working in this hotel. I normally stay in the Club room either on level 14 or 15. The people that run the floors from the check in staff to the housekeeping are just super friendly and helpful. I love the club lounge which I spend a lot of time in. Really good, friendly service. The club rooms are superb. Beds are comfy and I can't get enough of the rain shower! I've never had so many baths in a day before!!! The food is also great. I had the daily breakfast and also a buffet dinner. Big selection of seafood, western and local goodies. The hot chocolate, was to die for! I'll keep coming back here for sure.

Reviewed November 13, 2019

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Hi Punithavathy Thank you for choosing to stay with us once again, and for taking the time to provide such a delightful review following your recent stay. We are very lucky to be so conveniently-located and I am glad to hear that you enjoyed the service provided by our associates, complimentary in-room amenities and the club lounge. I hope you will write or call us before your next visit to allow us to plan well for your stay and create another great experience for you. Kind regards, Patrick Fiat General Manager & Chief Experience Officer (CEO)

Responded December 20, 2019
Royal Plaza on Scotts Hotel
8.7
Excellent
Chin from Malaysia
Couple
Stayed 6 nights in January 2012

Great location and excellent service hotel”

Prompt, friendly and excellent service, free internet and minibar.

Having stayed in several hotels in the Orchard Road area in Singapore, Royal Plaza On Scotts Hotel is the best for its excellent attentiveness and promptness in service. (1) We called housekeeping to check on the TV remote control which was not working well and within minutes, a replacement remote control was delivered. (2) We reported that the room door security chain lock was broken and less than five minutes, a workman came to fix it. (3) We asked for face towels and again, they were delivered within minutes. We are indeed delighted with the swift attention given by hotel staff to the calls for service. All staff are very friendly and courteous. Also, the free internet service and minibar are just fantastic!! We will certainly come back to stay in this hotel and will recommend our families, friends and associates to do so. No wonder this Hotel was voted "Best Independent Hotel" for consecutive five years....Take a look at the trophies in the hotel lobby.....Great Achievement!!!

Reviewed January 17, 2012

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8.8
Excellent
Zafrul from Bangladesh
Solo traveler
Deluxe King
Stayed 2 nights in May 2017

Tricky booking, but worth the attention.”

Rooms are not 33 Sq. Meters as advertised. Only the corner rooms are. Standard rooms are well complemented, but hardly any space. You can either work, or eat, but not both. On this trip I had medicals scheduled. So I needed to stay in the room. The staff was helpful and changed me to a corner room for an extra SG$ 20. Rates on the Hotel website are steeper than on Agoda, but you may not get the upgrade to a corner room. Far East Plaza is just across the street and connected by a walkway, Shaw Center is just one building away on Orchard Road intersection. Take the tunnel across the road to Tang Plaza, the Lucky Plaza is next, and you are in Mt. Elizabeth and Paragon. That's where the medics are. I ordered most of my meals to room service. The sandwiches were huge and other portions were enough for two persons. The rates are pricey, but, not when you see the food and the presentation. They have the family in mind, and the portions are family style. Delivery and service was excellent. The lobby is always bustling, lots of young people crowd to the Thai restaurant at the entrance. A major bus stand is right in front of the hotel. I could do all I needed, on foot. The concierge is well staffed and helpful. I am going back to the Royal Plaza on Scotts next week. But perhaps not booking through Agoda since I shall be hunting for a corner room. I am seeing an Oncologist next trip. This place is much more convenient compared to The Elizabeth or York Hotel.

Reviewed May 29, 2017

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9.0
Exceptional
Thomas from Malaysia
Family with young children
Stayed 2 nights in December 2011

Nice hotel and great location”

Big and clean room.

this is the second time stay in the hotel due to its good location to the shopping heaven, orchard road. staff are friendly, room is big and clean, nice food at the restaurant. the hotel kept all my previous record and give me an express check-in. the room was automatically upgrade (without being ask) just because i am a repeat customer. i specially like the coffee making machine that able to make expresso. i can't stop but drinking 4 coffee in the room daily. my next trip to singapore, royal plaza on scotts hotel definitely my first choice.

Reviewed January 12, 2012

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10.0
Exceptional
John from Philippines
Family with teens
Stayed 2 nights in October 2010

perfect with little surprises”

location, service

after researching for 2 week for a hotel to stay close to orchard road i decided to stay in royal plaza on scotts due to its good reviews and fair price -compared to other hotels in orchard the service was top notch, the hotel is smaller compared to other hotels in orchard therefore people to help you with everything is always available location was good, not really along orchard but you got a mall on your left and right and a 24 hr starbucks and mcdonalds in front the wifi and complimentary mini bar is a super plus, you dont get that in other hoteks

Reviewed October 20, 2010

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10.0
Exceptional
Gavin from Australia
Couple
Stayed 3 nights in January 2012

Fantastic hotel with great staff and facilities”

Friendly staff, great location, great facilities, large rooms, free mini bar and wifi

My wife and I stayed here for three nights and was immediately impressed by the beautiful foyer. This definately set the tone for the rest of our stay. The front office staff were extemely professional and friendly and our check in was very quick. The porters too where really friendly. The rooms where large and well facilitated with a comfortable king bed, large shower, ironing board and iron, inroom safe, large desk and comfortable office chair, tea/coffee facilities and large lcd tv. The room came with free mini bar (2 beers, 2 soft drinks, 2 bottles of water, packet of biscuits and several small milk pods) and a Nespresso machine with 6 coffee pods which were restocked every day. Free wifi throughout the hotel was a big plus for us also. There is a decent sized swimming pool with plenty of deck chairs which we used every evening to combat the Singaporean heat. The location is fantastic as it is just a stone's throw away from Orchard Road and the MRT (although we had not waited any longer than two minutes for taxi's at the hotel). Overall, we could not fault our stay at Royal Plaza on Scotts. We will definately stay here again and will definately recommend it others.

Reviewed January 31, 2012

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8.7
Excellent
Paolo from Philippines
Couple
Stayed 3 nights in July 2009

Royal Plaza on Scotts (July 30 - August 2, 2009)”

Great location, excellent buffet breakfast, friendly & commendable staff, very clean and spacious and comfortable room.
Nothing really, except maybe during our stay they were undergoing some renovation so you could hear some banging noises (but only around 10am to 6pm which really didn't matter much to us as we were out of the hotel during this time).

My wife and i stayed at the Royal Plaza on Scotts on July 30 to August 2, 2009 to celebrate my birthday. We were booked on the club floor and the room size was just perfect for us and the cleanliness was pristine. Bathroom was likewise spotless and quite big with separate shower and bath that has a huge glass window with a view of the room. The bed was huge and comfortable and we didn't even have to request for extra pillows anymore as they already had some in the room inside the closets. All the mandatory amenities we're there such as electronic safe and mini-bar, which was restocked daily (FOR FREE) with some drinks (soda, water, beer & juice). I think the free mini bar stuff is given for club floor accommodations, not sure though. It is in a great location right in the heart of Singapore's shopping mecca (Orchard road area) with easy access to public transportation (taxi stand right outside the hotel and mtr station within 3-5 minute walking distance). There is a duty free shop right beside the hotel, starbucks, mcdonalds and grocery a stones throw away. The food was very good. Since we were booked on the club floor we had the option to have our complementary buffet breakfast on the club floor cafe or the main restaurant downstairs. Both buffet's were excellent and has various types of cuisines with enough choices for anybody. The service on the club floor dining area was more personal. We enjoyed the peace and quiet and privacy there, however the main restaurant buffet had more food choices. Staff service at the hotel was commendable. It took only 5 minutes for us to get checked-in and another 2 minutes for our bags to be brought to the room. They were very friendly and welcoming. Especially the staff on the main restaurant at the lobby. I even forgot and left my laptop charger there when we checked out, They sent it back to me (in the Philippines) within a few days, although i had to pay for the shipping, which was okay. Overall our experience at Royal Plaz

Reviewed August 24, 2009

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9.7
Exceptional
Howard from Philippines
Family with teens
Stayed 3 nights in March 2011

Best hotel I've ever stayed at in Singapore”

Very friendly/attentive staff, excellent central location, free internet, spacious rooms

i have been going in & out of singapore for many years and this was the 1st time we stayed at royal plaza. i was thoroughly impressed from the minute i set foot on the main lobby all the way till check-out. the lobby was filled with a soothing vanilla fragrance. staff was not only friendly but was extra attentive and helpful. rooms were clean, adequately spacious and i don't think any other hotel offers free wired and wireless internet access. our room also came with a free minibar. the location of the hotel is the best amongst the hotels i stayed in around the orchard rd. area as it is close to the more interesting shopping places like the ion orchard, wheelock place, isetan, wisma atria, mandarin gallery, takashimaya, and the underground shopping arcades. most of these malls have food courts that serve a variety of asian and western cuisine at very reasonable prices. another plus is its close proximity to the mrt and bus stations as well as the far east plaza where there is a money exchange outlet with one of the best exchange rates for us dollars or philippine pesos. there is also a 24-hour starbucks, a kfc, and mcdonald's outlet nearby. one last thing, we noticed the numerous awards the hotel received over the years displayed at the lobby. we now know for a fact that each one of those awards were truly well-deserved!

Reviewed March 18, 2011

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9.7
Exceptional
Aammton from Brunei Darussalam
Family with young children
Stayed 3 nights in December 2013

Modern international hotel near Orchard Road”

Modern comfortable with a complimentary mini-bar and nespresso machine !

The Royal Plaza on Scotts hotel is the must hotel to go to. Can't imagine going anywhere else. I love the location, it's on Scotts Road and yes that's next to Orchard Road. The hotel staff especially the doormen - they care and remember every detail ! They restock the complimentary mini-bar and nespresso capsules - yes there is nespresso coffee machine in the room. The nonsmoking hotel room is spacious and modern, with a large LCD TV. Internet is fast too ! The bathroom is clean with lovely toiletries. we just had to extend our stay !

Reviewed February 02, 2014

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10.0
Exceptional
Sam from Australia
Couple
Stayed 1 night in February 2013

Excellent location, customer service, huge rooms”

The concierge work beyond to assist you, the rooms are welcoming, the beds and pillows really allow a comfortable sleep

we were originally meant to stay a total of 2 nights here at the conclusion of our south east asia trip however due to an airline completely messing us around we did arrive one day late and stay a total of one night. as soon as we arrived the staff were very welcoming making sure to assist us and to our surprise we were up graded due to our circumstances and what had gone on the day before. we were placed into the royal club floor and the rooms were amazing, huge rooms with complementary bar fridge and nespresso machines in the room. they really know how to welcome travellers. the hotel assisted in booking our trip to the zoo and to have breakfast with the orang utans and so on we were happy with everything and the door man are a good laugh always have a smile on their faces. thank you royal plaza on scotts hotel for such great customer service and really making the stay a 5 star one. i would recommend this hotel to anyone travelling for any purpose you will not be disappointed.

Reviewed February 10, 2013

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